boot camp 2019 - amazon s3 › gg-day-of-giving › amazinggive2019 ›...

51
Boot Camp 2019

Upload: others

Post on 24-Jun-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Boot Camp 2019

Page 2: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Quick Chats

Page 3: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Marketing & Storytelling Strategies for Your 2019

The Amazing Give Campaign

Page 4: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Agenda

● What’s New on GiveGab for 2019

● Marketing & Storytelling Strategies

● Resources

● Takeaways / Q&A

Page 5: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Welcome back returning organizations!

Conduct a retrospective

● What worked well last year● What do we want to change, not change?● What do we want to do differently this year?

Honesty is KEY to this process.

This is how you grow and improve from year to year.

Page 6: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

What’s New on GiveGab for 2019

Page 7: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Embeddable Widget

● Customize, brand, and embed a “Donate” button for your organization's own website that donors can use during The Amazing Give!

● Donors will experience the same seamless donation flow as they would on The Amazing Give site

● Ties in your profile’s branding, as well as the giving day branding

● Simply copy and paste the code directly into the HTML of your site. Contact GiveGab support for help center articles, tips and resources to help!

Page 8: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

ACH Transfer / Direct Debit

● New this year, donors have the option to give directly via bank transfer and have lower transaction fees

● Total donation minimum for this feature is $100● This new payment option can help support your

larger donors who want to give online but don’t want the higher fees!○ These bank processing fees are now $3.00 per transaction. You

can give to multiple organizations in a single transaction and the total bank processing fee will be capped at $3.00!

● When selecting this option, the donor will enter basic information, confirm their donation settings, then connect to their online bank account to initiate transfer

Page 9: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

ACH Transfer / Direct Debit

Page 10: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

ACH Transfer / Direct Debit

Page 11: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

View Your Registration Information

Need to reference the questions you answered during registration? You can now review them right in your Amazing

Give Dashboard!

Page 12: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

View Your Registration Information

Page 13: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Updated Nonprofit Toolkit

Head to the Get Involved page to see updated toolkits! In here is where you’ll find your Nonprofit Toolkit, as well as fundraising resources and information for any and all supporters.

Page 14: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Updated P2P Toolkit

Page 15: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

‘Pre-checked’ Fees (Donor opt-out)

GiveGab found that 92% of donors covered fees when this option was pre-checked. That means the cost of fundraising

for one giving day was reduced by almost one-third!

Historically, 65-70% of donors cover fees with the opposite

“Opt-In” approach

Page 16: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Promoting and Storytelling Strategies for Your

Amazing Give Campaign

Page 17: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Determine Your Goal

● What is your Amazing Give campaign trying to achieve this year?

○ Money raised for a specific project

○ New donors

○ Exposure (new followers on social media)

○ Engagement from existing supports (P2P!)

○ Gather testimonials

○ Highlight impact on the community

○ Spotlight supporter contributions and stories

Recommended Training: Goal Setting Strategies

Page 18: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Let Your Goal Drive Your Campaign!

● Leverage testimonials from those who have benefited from your organization

● Spell out the impact of their gift through donation levels

○ Add pictures, descriptions, and real dollar figures

● Illustrate how donor support make made a positive impact for their community

Page 19: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

The Importance of Storytelling

● Goes beyond what your mission aims to achieve

● Breaks down your impact into digestible “bites”

● Cost per client/student/visitor/etc.

● How does funding make your mission possible?

● How have donors helped your constituents achieve their goals? What have your constituents achieved?

● Makes donating like buying a virtual feeling

● Tie it to your goal

Recommended Training: Telling Your Story

Page 20: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Telling a Captivating Story

● Authentic & emotional

● Easy to understand

● Centered on people - supported by data

○ Highlight a specific impact in dollars and cents

● Connect to the communities you serve

● Makes readers feel like they can make a difference!

● Consistent throughout all of your channels

● COPE - Create Once, Post Everywhere

● Spell it out & keep it simple!

Page 21: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Preparing Your Outreach Strategy

● Create consistent SHAREABLE content

● Clear AND diverse calls to action every time

● Send out a call for Giving Day Ambassadors

● Determine your target segment

● Use a multi-channel outreach strategy

○ Email○ Social Media (Facebook, Twitter, Instagram, etc)○ Direct Mail○ Phone

Recommended Training: Spreading the Word

Page 22: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Asset Checklist

● Images○ 5-10 Photos of your mission in action○ Stock Photos that encapsulate your mission○ Add the Amazing Give logo to shareable content

● Videos○ Host on YouTube or Vimeo for easy sharing○ Thank You Video

● Infographics ○ Highlight donor impact & data

● Testimonials

Recommended Training: A Picture Tells a Thousand Words

Page 23: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Telling Your Story

● Create a 24 Hour “Story Arc” that your supporters can follow throughout the day on Social Media

● Give supporters a reason to check back in and follow your progress during Amazing Give

● Create a unique hashtag to promote your campaign on Amazing Give that aligns with your goals

Page 24: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Email Marketing

● Email is a great way to share information with your supporters directly and immediately

● Develop an email timeline leading up to the day○ Schedule messages in advance with mailchimp,

constant contact, etc.● Chance to include multiple calls to action:

○ Link to your Amazing Give Profile○ Ways to Get Involved ○ Shareable Graphics

● Use your personal email signature as a CTA

Recommended Training: Scheduling Your Communications

Page 25: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Social Media

● Always include a clear CTA● Create consistent shareable content (C.O.P.E.)● Include photos for increased engagement ● Add the Amazing Give Logo to all of your

promotional materials leading up to the day ● Swap out your social media profile photos with

Amazing Give graphics from the toolkit ● Use Hashtags to be a part of the conversation

○ Include the Hashtag Amazing Give to be featured on the Amazing Give Tagboard

Recommended Training: Social Media Strategies

Page 26: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Facebook Strategies

● Facebook revamped their posting algorithm○ Need ACTIONABLE posts

● Generating excitement and activity will keep your post on your supports’ news feeds longer.○ Comments○ Likes○ Shares

● Go Live○ Have a plan○ Communicate your plan to supporters/followers○ More Views = More time in news feeds

Page 27: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Boost Facebook Posts

What does “Boosting Facebook Posts” mean?

● A type of Facebook advertising that allows companies to choose a post and have it distributed in the News Feed to anyone they want, based on interests, demographics, location, interests, age, etc.

What is the benefit?

● Increasing brand awareness● Increasing brand engagement (Shares, Comments, Likes)● Boosting website traffic● Promoting new content or blog posts● Targeting a specific segment● They make it very simple!

Page 28: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Challenges

What is a challenge?

● Challenges are very similar to matches, however, they offer more flexibility and creativity!

● The "Challenge" feature on the GiveGab platform allows your organization and the sponsoring organization to set a goal that, once reached, unlocks a donation of a predetermined amount from the sponsoring organization.

Options

● Donor Challenge● Dollar Challenge

Page 29: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Benefits of Challenges

● Great tool for smaller gift amounts.

○ Gifts under $500 may be considered too small to set up dollar for dollar matches with, however, they can be great if used as a challenge to encourage teamwork among donors to unlock additional funds for your organization.

● Non 1:1 ratios of donations to sponsor funds

○ Matches currently support 1:1 matching only. With a challenge, you have more flexibility, such as 50 cent to every dollar donation up to $1,000 can be set as a challenge where $2,000 unlocks a $1,000 challenge!

● Encourages supporters to share and recruit others to help achieve a common goal to unlock the reward.

Page 30: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Challenge Examples

● Every gift received today makes an impact on the church for generations! As soon as 300 generous donors like you make a gift, a $25,000 Board Match is unlocked.

● Calling all Logan’s Pups board members! If every board members makes a gift during The Amazing Give, Debbie’s Pet Supply will add an additional $1000 to our total!

● For every additional follower we get on our Facebook page, our generous board will donate $1 up to $1,000 for each additional follower! Like and share today only and help us make a difference!

● If all of our Peer to Peer fundraisers raise at least $50 each, it will unlock an additional $1,000!

Recommended Training: Matching Challenges

Page 31: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Benefits of Matches

● Organizations with matching funds raise on average 4.5x more than organizations without a match

● Opportunity to highlight existing donors and sponsors

● Motivates potential donors to have a greater impact by donating when their gift is matched

Page 32: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Creative Engagement Additions

Local Businesses can help you leverage their customer base

● Promotions● Publicity● Social Media Boosting● Sponsor Match● Employee Match

Utilize Donation Receipts

● Discounts at local bars or restaurants ● Access to the kickoff or closing event ● Provide incentive for giving throughout your community

Page 33: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Creative Engagement Additions

● Host an event!

○ Kickoff party○ Success celebration○ Partner with events already happening

● Lawn signs & Posters

● Physical Promotions

● Yearly Collectables

Recommended Training: Creative Engagement

Page 34: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Leverage Your Supporters

Ask them to be on your Amazing Give Planning Committee

● Don’t forget your board!

● Great way to grow your capacity

● Leverage individual strengths and networks

● Be sensitive to time commitment

Expand your team’s capacity by leveraging Peer to Peer Fundraisers!

● Additional way to steward your donor base

● Expand your social media reach

● Tap into a new donor prospective donor base

Recommended Training: Engaging Your Board

Page 35: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Benefits of Peer to Peer Fundraising

● Expands your reach to a new network

○ Average of 4 new donors per P2P Fundraiser

○ Historically organizations with P2P fundraisers on a Giving Day raise 3x more than those who don’t

● Increases the average number of donations to your campaign

● Stewardship - provides a new opportunity to engage with existing supporters

○ Builds trust with your potential supporters by highlighting your strong connections with passionate existing supporters

Recommended Training: The Power of Peer to Peer Fundraising

Page 36: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Giving Tuesday 2017 Findings

Of the Top 50 Campaigns:

● Most announced their campaign 2-4 weeks ahead of Giving Tuesday

● Posted an average of 10 Facebook Posts Sent an average of 6 Tweets

● Sent 3-4 Emails out on Giving Tuesday

Page 37: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Tips, Tools, and Resources

● The Nonprofit Toolkit has

everything you need to plan,

prepare, and promote Amazing

Give and reach your goals!

○ Customizable Templates

○ Communication Timelines

○ Amazing Give Graphics

○ Helpful resources for your board

members, volunteers, and

fundraisers

Page 38: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Key Takeaways

● Start planning NOW● Drive your campaign from your goal ● Try something new!

○ Peer to Peer Fundraisers○ Set up a challenge or match○ Host an event

● Leverage your supporters● Leverage resources available to you

○ Community Foundation for North Central Florida○ GiveGab

Page 39: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Support Team

● Visit Our Help Center https://support.givegab.com/

● Send us an email at [email protected]

● Chat with GiveGab’s Customer Success Team

● We will assist you with anything from technical questions to strategy

○ Look for the little blue chat bubble!

Page 40: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Questions?

Page 41: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Boot Camp 2019

Page 42: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

BreakLunch!

Prizes announced at 12:15

Page 43: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Boot Camp 2019

Page 44: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Prizes

● Florida First: $1,500

● Far and Wide: $1,000

● Amazing Accomplishment: $1,000

● Most Valuable Board Member: $1,000

● #DoSomethingAmazing: $500

● Newcomers: $500

● Four for Four: $444

● 2019 Prize: $219

● Complete Board Participation: $150

● Legacy Prize: $2,500

Page 45: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Power Hours

● Kickoff, 6 p.m.-9 p.m. on March 20: $1,000

● Matching Minute, 11:00-11:01 p.m. on March 20

● Night Owl, 12 a.m.- 5 a.m. on March 21: $1,000

● Big and Bold (Large Nonprofits), 8 a.m.-10 a.m. on March 21: $1,000

● Matching Minute, 11:00-11:01 a.m. on March 21

● Lunch Hour, 12 p.m.-1 p.m. on March 21: $500

● Small and Mighty (Small Nonprofits), 2 p.m.-3 p.m. on March 21: $500

● Final Countdown, 5:30 p.m.-6 p.m. on March 21: $1000

● Daily Coffee Breaks, 3 p.m. March 11 to March 20: $100

Page 46: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Boot Camp 2019

Page 47: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

BreakMeet back at 1:15

Page 48: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Teamwork and Partnership

Page 49: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Fail Fest and Praise PartyChristine Aurelio, The Einstein SchoolRD Bonnaghan, Rebuilding Together

Rachel Debigare, The Education Foundation of Alachua CountyDavid Rountree, Meridian

Page 50: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Boot Camp 2019

Page 51: Boot Camp 2019 - Amazon S3 › gg-day-of-giving › amazinggive2019 › Marketing+&+Storytelling...Email Marketing Email is a great way to share information with your supporters directly

Contact Us

Lesley Banis

Community Foundation

[email protected]

352-367-0060

Amazing Give Office Hours

Tuesday and Thursday

1 p.m. to 5 p.m.

GiveGab

Customer Success Team

[email protected]

TheAmazingGive.org

Blue Chat Bubble

Monday through Friday

9 a.m. to 5 p.m.