boston â€¢ april 17-19

HOSTED BY

Attend for practical tips and best practices on:• SocialBusiness

• IBMConnections

• IBMSametime

• Serverandclientperformancetuning

• IBMTraveler

• Mobility

• ITprojectmanagement

• IBMNotesClientManagement

BOSTON•APRIL17-19

www.ViewAdmin.com

• ThelatestonICStechnologies,includingIBMNotes,IBMSametime,IBMTraveler,andmore

• Expertadvicetomanage,grow,andoptimizeyourIBMTravelerenvironment

• Tipsandtricksforprojectmanagement,security,andworkingwithMicrosofttechnologiessuchasSharePoint

• Hands-onexperienceexploringIBMConnections4,

drillingintoDominostatistics,anddivingintoSMTP

14th annual conference

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For more information and to register, visit www.ViewAdmin.com or call us at +1-781-751-8612

Track 1. IBM Notes and Domino for AdministratorsLearn everything you need to know to maximize your investment in IBM Notes and Domino. Get the real-world tips, tricks and techniques you need to make sure all systems are go and you know when something is heading south before catastrophe happens. Ensure the right people have access to the right message at the right time regardless of the client they choose to use. Learn best practices for server monitoring and what to tweak in order to optimize server performance. The sessions in this track will ensure you have the skills needed to optimally manage your IBM Notes and Domino environment.

Track 2. Social business and IBM’s collaboration toolsGet the lowdown on the tools you need to realize the value of social collaboration within your organization. Sessions in this track will give you the best practices you need to get the most out of Sametime, Connections, and Traveler to ensure collabo-ration inside and outside of your enterprise. Also, learn how all of these products can work together with Notes to take your company’s social technologies and applications to the next level.

Track 3. Beyond Notes: Best practices for IT AdministratorsChances are your job doesn’t end with IBM Notes administration. Sessions in this track will arm you with the knowledge you need to quickly and efficiently solve those “other duties as assigned” job requirements. Learn everything you need to consider when evaluating your options for moving to the Cloud and take away best practices for managing projects, whether or not you are a project manager. Get the lowdown on integrating your IBM Notes and Domino environment with Microsoft Share-Point technologies.

Track 4. Hands-on LabsRoll up your sleeves and gain valuable experience in our expert-led labs. Work through hands-on exercises and step-by-step guid-ance and dive into core technologies and features available to IBM Notes Administrators.

ConferenCe • APrIL 17-19

CuSToMIzE youR LEARNING ExPERIENCE

JumPstArt DAy • APrIL 16

Jumpstart DaySpecial pre-conference sessions hosted on this day fortify your understanding of key projects, tools and concepts, and enhance your learning experience at the main conference.

• Attend any Jumpstart sessions of interest to you• Jumpstart Day attendees receive access to the slides from all Jumpstart Day presentations• Visit www.ViewAdmin.com for full session descriptions

Keynote Address: Scott Souder, Program Director, Messaging & Collaboration Solutions | IBM

IBM’s strategy for IBM Notes, Domino and the Collaboration Solutions PortfolioJoin Scott Souder for a Messaging and Collaboration roadmap session detailing IBM’s strategy for IBM Notes and Domino and the other collaboration solutions. Get updates to the Notes platform we all know and love as well as the latest information on iNotes, Domino, Traveler, Mobile Connect, and the rest of the ICs portfolio. scott will round out the session with partner solutions and customer stories, and he will preview the exciting 2013 release of IBm notes Domino 9.0 social edition as well as IBm’s vision for the future of notes and ICs technologies.

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Building a proactive monitoring and alerting system using native IBM Domino toolsAndy Pedisich, Technotics

If you’re constantly getting surprises from your Domino servers, don’t miss this Jumpstart. This session will cover the details you need to build a monitoring and alerting system for your domain that will help to keep your servers running smoothly and reduce the risk of unplanned server down time. Learn essential facts about building event generators for monitoring tasks and resources like storage and memory. Discover the secrets of working with Domino Domain Monitoring (DDM) and how to deploy the top DDM probes every Administrator should know about. Get the lowdown on setting the stat collection interval that makes the most sense for your domain and how to configure activity logging and trending to identify heavily used or inactive apps so that you can properly load balance your servers. Find out which event noti-fication methods are the most efficient and which ones might cause you to lose track of problems. Take a journey through server statistics, from using the proper alert methods to exploiting advanced event capturing to customize reporting for your environment. This essential Jumpstart is for Administrators who want to get the most out of native Domino monitoring functionality.

Beyond IBM Notes Traveler installation Gabriella Davis, The Turtle Partnership

Are you ready for your IBM Notes Traveler install to scale and become business critical, including High Availability? Installing Traveler in your organization is easy, but although it looks simple, there is a lot going on under the hood. Dissect all the components of Traveler to better help you understand, manage, and grow your environment. Get the lowdown on how the server thread, prime sync thread, and worker threads affect how data is synced to mobile devices. Take a look at moving a single server to a Highly Available cluster and learn your options for designing your infrastructure and what each option means for security and performance.

JumPstArt DAy – APrIL 16Join us for this special pre-conference day to get a jumpstart on your educational experience. Intense 3-hour sessions get you up to speed quickly on new technologies, fortify your understanding of core Notes and Domino topics, and enhance your learning experience at the main conference. your Jumpstart Day fee entitles you to attend any combination of morning and afternoon sessions, plus receive lunch and access to all Jumpstart Day materials.

Deep dive into collaboration in the cloudRob Axelrod, Technotics

Find out what you need to know to evaluate if a move to the cloud is right for your company’s collaboration services (email, document and file sharing, Instant Messaging). Get expert advice to help determine which cloud approach might suit your company best. Get an idea of who the major players are for cloud collaboration including pros and cons of each offering. Learn the three things you need to know to determine whether a cloud migration will save your company money, from calculating your current costs to factoring the cost of migration. Pinpoint critical implementation considerations like the business needs served by a cloud implementation and what, if any, training is neces-sary so you can determine a cloud model that works for your compa-ny. Get the lowdown on the key stages of a cloud implementation so you can properly plan, execute, and monitor a migration to the cloud.

Beyond social software: Expert advice to create an effective social business planChris Miller, Connectria

Social business for any enterprise is more than software. In this session explore identity management for employees and where to include public social network information. understand the different models of governance for your social media content both inside and outside the organization. Learn how to organize a social swat team to fight off the unwanted public social interaction. Create a calendar and time model for social engagement that meets customer demands along with staff-ing requirements. Leave this session with sample governance options, a social identity map, and a starting editorial and engagement calendar.

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Track 1

Case study: How Shelter Mutual Insurance used Managed Mail Replicas to improve the perfor-mance of and end-user experience with IBM NotesNorman Cox, Shelter Mutual Insurance

Learn how Shelter Mutual Insurance improved IBM Notes client performance by enabling the Managed Mail Replicas feature to allow users to work with a local database replica as though it were a server-based replica. Get an overview of Managed Mail Replicas, how they behave compared to local replicas and server-based mail, and why they were a benefit to the company. Step through a live demo and see the necessary server and client settings, how to leverage policies to push Managed Mail Replicas out to your users, and the differences your users will see once this feature is rolled out. Hear how the Notes performance improvements resulting from the implementation made Shelter Mutual Insurance’s Admins heroes in the eyes of their end users. Get real-world advice on pitfalls during the roll-out, like governing the number of concurrent replicas created from your server, and educating your users to have realistic expectations.

IBm notes calendaring for the 21st centurySusan Bulloch, IBM

Calendaring used to consist of just one Notes calendar per user. In the much more complex landscape of today’s users, calendaring has become more versatile, and the potential for problems is greater. In this session, learn how to make your users’ mobile calendars more resilient with settings and even policies that will help prevent errors. Get best practices for adding web-based calendars like Gmail. Find out what causes the dreaded “missing meeting” calls messages and how to diagnose or even avoid them with a few key strategies. Get expert advice for troubleshooting common calendaring issues like missed alarms and meetings. Finally, learn top efficiency tips for yourself and your users so that work and the like will run on time for you.

IBM NoTES AND DoMINo FoR ADMINISTRAToRS

Best practices for rooms and resources in IBM Notes calendaringSusan Bulloch, IBM

your rooms and resources system is vital for your users. Having a room available when it’s needed is assumed to be an easy task to accom-plish. Come to this session and take away a checklist for conducting a health check on your system that will help you keep things running smoothly for your users. Learn how to avoid common rooms and re-sources problems like double-booked rooms and missing reservations and also where you can make the system more efficient. Find out the best practices for you and for your users to make the system work best — by being invisible.

10 critical policies and other tweaks to boost Notes performanceAndy Pedisich, Technotics

Get best practice advice for the implementation of important policy settings to reduce administrative effort and bring consistency to your environment. Gain a thorough understanding of the 10 types of policy settings documents. Get the lowdown on the top 10 policy settings that every organization should have in place. Evaluate the new policy enhancements brought about in releases 8 through 8.5.x to make sure you are using the proper settings for the release you are deploying. Learn how the new dynamic policies in 8.5 enable you to manage policies with groups and avoid the challenges of explicit policies. Take home a documented methodology for testing, piloting, and implement-ing polices to ensure you get the desired configuration across your enterprise.

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Track 1 continued

Best practices for proactively managing your Domino infrastructure: Tips and tricks for discovering and resolving potential issues BEFoRE your users callAndrew Kelly, Weir Oil and Gas

It’s up to the Notes and Domino Administrator to make sure that the system is healthy and ready for business each day. Come to this ses-sion and get real-world advice from a fellow Notes Administrator with 12 years of experience fighting in the same trenches as you. find out the critical hot spots of the infrastructure where problems can quickly cause you grief if not monitored. Get best practice advice for putting together a checklist that will ensure maximum reliability and low main-tenance. Learn tips and tricks for discovering and resolving potential issues such as mail routing misconfigurations, DAoS issues, and expir-ing Notes Certificates. Leverage Events and Statistics to quickly identify quota warnings, low disk space, and replication problems before your users call. Leave this session with the information you need to become the proactive Administrator that you’ve always wanted to be!

Advanced server monitoring and alert notificationsAndy Pedisich, Technotics

This session will show you advanced tricks and tips for deploying efficient Domino server monitoring and event notification. Learn why some statistics aren’t listed for thresholds and how to unhide them. Find out how to capture any console message and set an event handler for it. Learn techniques to troubleshoot problem servers, then take the results into a spreadsheet and create charts that communicates the issues quickly. Find out which notification methods are most effective and which have surprising amount of risk. Discover how to monitor any statistic to be proactive in fighting unplanned server downtime. Drill down to Traveler results of “stat show” commands that are on the console, but not in the server log. Why look at other solutions when IBM Domino already has so many hooks for monitoring?

Making the move from rich clients to browsersJeff Foster and Rahul Garg, IBM

Standardizing on browser clients presents numerous benefits to many organizations in terms of cost, maintenance, flexibility and ease of use, but making the transition requires thought and planning. Get an understanding of the business drivers supporting standardization on browser clients as well as the unique benefits of making such a move. Learn important architectural and functional differences between the rich client and browser client as well considerations for your server infrastructure and how to optimize performance. Get advice on how to easily extend your existing IBM Notes client-based applications out to the world of browser users.

What’s new in IBm inotes 9.0 social editionJeff Foster and Rahul Garg, IBM

Come see what’s new in IBm inotes 9.0 social edition and the cloud-based SmartCloud Notes web offering, plus hear about our plans for upcoming releases. The iNotes team has been hard at work in turning innovations around openSocial and end-user productivity into an experience that will make you and your organization more productive and more responsive. Come check out how these innovations have transformed iNotes and how they benefit the rest of the IBM portfolio, as well as your own projects. As always, this session will be packed with demos of the latest features and previews of future additions. If browser clients are an integral part of your collaborative infrastructure and strategy, then don’t miss this session!

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Track 1 continued

What’s new in IBm notes 9.0 social editionScott Souder, IBM

The upcoming release of IBM Notes Social Edition tremendously in-creases the business value of one of the world’s most popular messag-ing and collaboration clients. Beyond the updated, fresh, and elegant look and feel, the Social Edition release contains significant functional enhancements weaving the capabilities of social collaboration right into your messaging experience. We’ll show you how these capabilities allow you and your organization to be more productive, more respon-sive, and more focused on what’s important, now. As you’d expect, tons of demos will accompany this session, so fasten your seats as we show you the goods and give you a glimpse of what’s ahead in 2013. Don’t miss this consistently informative and popular session!

A walkthrough of the most commonly misconfig-ured security settings in Domino environmentsRob Axelrod, Technotics

When was notes been deployed in your organization? 1995? 1997? A lot has changed in security since the days when most users didn’t even have real operating system logons and if they did, they were logging into Novell. Come to this session to hear about security misconfigurations found again and again after dozens of security audits across companies big and small. Get expert advice on how to easily remediate them. Go home with a solid list of the holes that need closing in just about every longstanding Domino shop.

What you need to know to upgrade to IBm notes 9Rob Axelrod, Technotics

IBm notes and Domino release 9 has exciting features on both the server and client side that make it a very worthwhile upgrade. Learn the key reasons for upgrading your current system and step through the most effective methodologies for keeping both your clients and servers on the most current release.

other topics in this track include:• XPages for Admins

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Track 2

Deploying an openSocial gadget sandboxsecurely in IBM Domino Social EditionChris Miller, Connectria

Discover how to properly secure and deploy a production sandbox for IBM Domino Social Edition and openSocial gadgets. Learn about Apache Shindig and how its container relates to the IBM Domino architecture. Establish proper DNS settings to isolate openSocial gadgets for security. Gain an understanding in the difference between a gadget, plug-in, and widget. Explore steps to increase performance and identify bottlenecks. Investigate settings into server-side control on how resources are cached. Learn everything you need to know to begin deploying openSocial Gadgets securely in your environment.

Making the best use of free entitlement: Getting started with IBM Connections Files and ProfilesGabriella Davis, The Turtle Partnership

The use of IBM Connections applications, Profiles, and Files are part of the license entitlement available to many IBM Notes customers. Take a look at what Files and Profiles can do for your business. Get expert tips and tricks to integrating, configuring, and using these powerful new tools in your existing Notes, iNotes, and Sametime environments and learn how the integration of Connections enhances these other collaborative products. See live examples of Connections working in the Notes sidebar as well as Profiles working as Sametime business cards, and review the underlying architecture and components like WebSphere, database, LDAP, and TDI that drive the technology.

SoCIAL BuSINESS AND IBM’S CoLLABoRATIoN TooLS

The wonderful world of WebSphere: An introduc-tion to WebSphere Application Server (WAS) for ICS AdministratorsGabriella Davis, The Turtle Partnership

For an Administrator with a Domino background, it can be daunting to learn the WebSphere Application Server (WAS) structure and technologies since they appear very different from what you are used to. With most of IBM’s advanced collaboration products now based on the WAS platform, it’s important now more than ever to learn about this technology. Come to this session for an introduction to the basics of WAS structure and administration as it applies to the IBM portfo-lio. Find out how to map familiar products like IBM Sametime, IBM Connections, and IBM Quickr J2EE to WAS behavior using terms and techniques you already know from Domino. Hear about the four most important log files for troubleshooting WAS as well as directory and server management, backups, and lots more. Come away from this session with an enhanced knowledge of WAS that will allow you to feel confident deploying and supporting the new WAS-based collabo-ration technology.

Deploying IBM Connections MailChris Miller, Connectria

IBM has expanded the capabilities of IBM Connections to include email integration with IBM Domino and Microsoft Exchange. This session will provide a thorough understanding of the required components and guide you through the installation steps. Learn the possible road-blocks and version requirements necessary to deploy and integrate IBM Connections with your messaging infrastructure. Get a detailed comparison of the differences between connecting to IBM Domino or Microsoft Exchange. Take a look at architecture diagrams for possible deployment scenarios.

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Track 2 continued

Expert advice for IBM Sametime Proxy Serverinstallation and configurationChris Miller, Connectria

The Sametime Proxy Server is the interface for your mobile and eb cli-ents to have a rich instant messaging experience. Gain an understand-ing of resources required for deployment. Walk away with sample architecture ideas. Explore how the server works stand-alone or with a fully deployed IBM Sametime environment. Step through demonstra-tions of the web and mobile clients showing the seamless look and feel as your users move between desktop and mobile in their daily work.

I’ve installed IBM Connections, now what? Susan Bulloch, IBM

you’ve done it! you have a perfectly good Connections 4.0 system set up … so now what do you do? This is not exactly a “build it and they will come” type system. Get best practices that will help you avoid your system to be a nice, but unused, tool. Get advice on how to get your users to overcome their fear of losing their stored up knowledge by sharing it publicly and how to get them to respond to awards such as badge. Learn what gamification is and how it can help drive adop-tion. See how user-driven communities can create a space to share experiences and knowledge. See how Profiles can help users find experts that help them do their jobs better and provide higher sales and customer satisfaction. Walk away with some techniques used by companies who have successfully implemented Connections and are benefitting from the promised RoI numbers that we all read.

IBm sametime 8.5.2 Ifr1 design decisions that fitGabriella Davis, The Turtle Partnership

IBm sametime 8.5.2 Ifr1 comes in many flavors: sametime standard, Entry, Advanced, Gateway, SuT, and SuT Lite. How do you decide what servers you need to meet your business goals, and then how do you design for the future? Join the co-author of IBM Sametime 8.5.2 Administration Guide, step through some Sametime design plans in detail, and get a firm understanding of what options would work best in your environment. Determine what you need to deploy and the de-cisions you need to make whether you want Sametime just for mobile devices, for meetings, for web conferences, telephony, or anything else, including your options for high availability. If you’re a pre-8.5.x com-pany and don’t know where to start, or if you’re beginning to get your Sametime planning off the ground, these are the tips you need to know!

The evolution of a new user group: How SocialBizuG was designed and builtGabriella Davis, The Turtle Partnership and Julia Weisman, Wellesley Information Services

The LotususerGroup.org site has been reborn as SocialBizuG.org. The new site is an IBM Connections-driven user group site built on Connec-tions 4. The goal of the site was to include migrating as many users over from the existing LotususerGroup site as possible. Come to this session to hear from the team involved with building the new SocialBi-zuG site including objectives of the site build, the site design, and the lessons learned along the way.

What’s new in IBm sametime 8.5.2 Ifr 1 and beyond

Find out what features IBM Sametime 8.5.2 Interim Feature Release (Ifr) 1 brings to the table, including new cloud capabilities and mobile applications. See how Sametime delivers innovations in enterprise communications that will improve how your business operates. Get a detailed view of IBM’s roadmap for Sametime and step through a demonstration of what’s coming!

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Track 3BEyoND NoTES: BEST PRACTICES FoR IT ADMINISTRAToRSCloud Email and Collaboration Services (CECS): A Google Apps overviewRob Axelrod, Technotics

Satisfy your curiosity around what life is like administrating the most pure cloud-based email and collaboration platform. Hear about the advantages and challenges around freeing your organization from any client footprint. Google is a genuinely different solution from its competitors from both a user experience perspective as well as an administrative model. The session will include a discussion of admin-istration tools for Google Apps including directory synchronization, authentication, and delegation of rights.

A Notes Administrator’s view of Microsoftoffice 365Rob Axelrod, Technotics

Get an overview of Microsoft’s cloud solution and what you can expect during and after a migration to the platform. While office 365 utilizes the core Microsoft messaging and collaboration products, their implementation and support takes on new attributes when moved to the cloud. Take a look at the challenges, pitfalls, and opportunities around migration and deployment to office 365. Get the lowdown on what both users and Administrators can expect as part of the new platform. Walk away with expert advice for directory synchronization and integration with your Domino environment.

The top Help Desk calls and how to circumvent them Susan Bulloch, IBM

For the most part, Help Desk calls fall into a narrow range of ques-tions. Come to this session to discuss the top help desk calls, how you and your team can answer them, and even how to avoid the calls in the first place. Find out how implementing ID Vault allows for easier password management and recovery. Get tips on implementing DAoS to reduce the size of mail files as well as the chance for corruption. Get real-world advice on creating FAQ documents that highlight areas of interests or consistent confusion to users in an effort to reduce the number of help desk calls. Reduce your cost of support by implement-ing built-in tools and following best practices to reduce the calls to your help desk.

More than just email: other considerations for an IBM Notes Administrator Susan Bulloch, IBM

Let’s face it, Notes has grown up. While it used to be the center of an Admin’s world, it now connects to many other systems like IBM Con-nections, your intranet, and the web. you’re looking at the overwhelm-ing changes and trying to decide what to learn next. See why you need to know Tivoli Directory Integrator (TDI) to maintain users in other IBM systems such as Connections and Sametime and where to learn it. Get expert guidance on when and where to use SSo and virtualiza-tion. Get the lowdown on what mobile technologies you need to know to support your users.

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Track 3 Continued

Best practices for successful IT project managementAndy Pedisich, Technotics

Get expert advice from the trenches on planning, managing, and completing technical projects. Develop the management, people, polit-ical and even public relations skills you need to succeed when mission critical projects come your way. Learn how to socialize the benefits of even boring projects in a way that excites managers and users. Get expert tips and tricks that will help you to overcome objections and hone your negotiating skills. Discover the four most important stages of any technical project. Learn how to effectively communicate with upper management. This session provides real-world project manage-ment insights from a speaker with over 20 years of technical IT project experience.

understanding IBM SmartCloud HybridDaniel Lieber, IIUI

Join one of the first certified IBM SmartCloud practitioners to learn the various SmartCloud options available to your organization. Step through the features of SmartCloud Notes, Engage, Engage Advanced and others and get expert advice that will help you determine which ones would work best in your environment. Step through the various options for SmartCloud including hosted, on-premises, and hybrid configurations for email. Explore the technical steps for setup, how to manage the infrastructure, and the questions to help you determine the best implementation choices for your organization. Walk away with a firm understanding of the differentiators for the IBM offering in this market.

Expert advice for a successful move to ByoDRob Axelrod, Technotics

Are your ready to open up? More and more companies have started to allow users to connect to their corporate email and collaboration services with their own personal devices, and for the most part that is a good thing. users are happier because they get to use the flavor of mobile device that they like and only carry one phone and the bean counters are happier because there is a perceived, if not real, opportunity to save money. This session will discuss strategies for making the move to ByoD (Bring your own Device) successful from a security, legal, and user perception perspective. Hear about real-world experiences with opening up the mobile device choices at enterprise scale companies and walk away with best practices to set up a ByoD policy at your own company.

other topics in this track include:

• Working with IBm notes and microsoft sharePoint

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Hands-on Lab: Drilling Down into Domino StatisticsAndy Pedisich, Technotics

This is the hands-on lab for Admins who really want to be masters of their domains. Get the support you need to turn ordinary statistics into an information gold mine. uncover the hidden stats that can turn your bland monthly reports into show stopping eye candy. Get the hands-on experience with spreadsheets and charts that will help keep your Domino environment stable and running with optimum performance. Take home an easy-to-use system that will help you extract Domino statistical data into presentation-ready charts that show user activity and how hard your Domino servers are working. Make it easy to compare servers and consol-idate your Domino environment. This session will change the way you think about Domino statistics and your job as Administrator.

Hands-on Lab: Supporting the IBM Connections user ExperienceSusan Bulloch, IBM and Gabriella Davis, The Turtle Partnership

Get an introduction to IBM Connections 4.0 from the perspective of a desktop Administrator or support person. See the several new concepts in-troduced in the latest release of Connections. Learn the difference between following someone and asking them to join your network. Find out why a user should join a Community when they can access it without joining and get tips on when to create a Wiki vs. a Blog. Take a look at how people work with Connections and get the lowdown on how it integrates with IBM Notes including the files, activities and status plugins, and Connections Mail. Finally, step through installing the Connections desktop and Microsoft office plugins and see how all these elements integrate the Connections experience throughout your environment.

Additional topics in this track include:

• smtP

HANDS-oN LABS

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Produced by Wellesley Information Services, LLC.

Cancellations/substitutions: If you are unable to attend, you may send a substitute. Or if you cancel in writing by at least 31 days before the event, you can get a full refund. If cancellation is requested within the 30 days prior to the event, a credit will be held on the registration to be used toward a future event, which will be valid for one year.

©2013 Wellesley Information Services. All rights reserved.

Conference Rates Full Event

(Conference & Jumpstart Day) April 16-19

Conference OnlyApril 17-19

Jumpstart Day OnlyApril 16

Pay by Feb. 28 (save $200) $1,899 $1,599 $599

Pay by mar. 29 (save $100) $1,999 $1,699 $599

Pay by April 15 (save $100) $2,099 $1,799 $599

Pay on-site $2,199 $1,899 $699 Tools and topics covered in Admin2013

Upgrades to Notes 9

Social business

IBM Notes Traveler

Policies

Cloud

Managed Mail Replicas

Server maintenance

Domino Domain Monitoring

Scheduling and calendaring

IBM Sametime

IBM Connections

IBM iNotes

Security

Disaster recovery

Help Desk automation

IBM SmartCloud

Google Apps

Project Management

Microsoft Office 365

IBM Connections Mail

Educational sessions on ICS technologies you use most Expand your skills and knowledge by learning from top experts, independent consultants, and your industry counterparts. Admin2013 offers sessions across four tracks that will show you how to monitor and tune your environment, manage your Help Desk, and much more.

Jumpstart Day Special three-hour, pre-conference sessions hosted on Tuesday, April 16, offer you the opportunity to explore new trends and strategies, fortify your understanding of critical technologies and solutions, and enhance your learning experience at the main conference.

Ask-The-Experts Sit down one-on-one with the leading experts to ask questions and get detailed, authoritative answers. Build on what you learn in the breakout sessions and get insights you can apply at your own organization.

Case Studies Take away best practices and methodologies taught by the companies that practice them. Learn from highly experienced customers to solidify your own strategies and tactics.

Birds-of-a-Feather sessions Hear about your peers’ projects, challenges, and ongoing initiatives. Benefit from the insights of a moderator who is a topic expert and who will also facilitate discussion. Share “war stories,” how-to information, and techniques you’ve learned based on your own experiences.

Evening Receiption Interact with the best and the brightest minds. The people you meet here share the same challenges — they are peers you will stay in touch with and look to for guidance well after the conference is over.

EDuCATIoNAL AND NETWoRkING oPPoRTuNITIES

Cambridge, April 17-19

Hotel Marlowe25 Edwin H. Land Blvd.Cambridge, MA 02141

HOSTED BY

boston â€¢ april 17-19

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