boston consulting group: the internet economy
DESCRIPTION
To better understand how various factors inhibit online interaction and exchange, and thereby constrain economic activity, the internet corporation for assigned names and numbers (icann) commissioned The boston consulting Group to prepare an independent report, Greasing the Wheels of the Internet Economy. This supplement contains data for each of the economies included in the 2013 bcG e-friction index.TRANSCRIPT
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The Connected World
Greasing the Wheels of the Internet EconomyA COUNTRY-BY-COUNTRY E-FRICTION ANALYSIS
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The Boston Consulting Group (BCG) is a global management consulting firm and the worlds leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized approach combines deep in sight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable compet itive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with 81 offices in 45 countries. For more information, please visit bcg.com.
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February 2014 | The Boston Consulting Group
GREASING THE WHEELS OF THE INTERNET ECONOMY
A COUNTRY-BY-COUNTRY E-FRICTION ANALYSIS
Paul ZWillenBerG
DOminiC FielD
DaviD Dean
The Connected World
commissioned by
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2 | Greasing the Wheels of the Internet Economy
CONTENTS
3 Preface
4 The STaTe of e-fricTion around The World
8 a counTry-by-counTry e-fricTion analySiS
74 noTe To The reader
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The Boston Consulting Group | 3
pREFACE
To better understand how various factors inhibit online interaction and exchange, and thereby constrain economic activity, the internet corporation for assigned names and numbers (icann) commissioned The boston consulting Group to prepare an independent report, Greasing the Wheels of the Internet Economy. This supplement contains data for each of the economies included in the 2013 bcG e-friction index.
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4 | Greasing the Wheels of the Internet Economy
THE STATE OF E-FRICTION AROuNd THE WORLd
Many factors can inhibit consumers, businesses, and others from fully participating in the internet economy. The bcG e-friction index assesses the impact of 55 such factors on a country-by-country basis. We have grouped these indicators of friction into four components: infrastructure-related friction that limits basic internet access, industry sources that affect the ability of
companies to maintain an internet presence and engage in online transactions, individual sources that constrain consumer internet activity, and information-related friction that involves the general availability of, and access to, online content. (See exhibits 1, 2, and 3.)
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The Boston Consulting Group | 5
1007550250
NigeriaPakistan
EgyptBangladesh
VietnamPeru
IndonesiaIndia
KenyaColombia
VenezuelaMorocco
China
BrazilMexico
South AfricaArgentinaThailand
PhilippinesKazakhstan
TurkeySaudi Arabia
RussiaJordan
ChileKuwait
UkraineGreece
BulgariaItaly
HungaryPanama
SpainCzech Republic
RomaniaPortugal
PolandMalaysiaBahrain
SloveniaSouth Korea
United Arab EmiratesQatarIsraelJapan
EstoniaFranceIreland
New ZealandBelgium
SingaporeAustralia
AustriaUnited Kingdom
Low e-friction
High e-friction
Infrastructure Industry Individual Information
GermanyCanada
NetherlandsNorwayIceland
United StatesHong Kong
SwitzerlandDenmark
FinlandSweden
Source: BCG e-Friction index model.
Exhibit 1 | The BCG e-Friction Index
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6 | Greasing the Wheels of the Internet Economy
Infrastructure Industry Individual Information
100500
NigeriaKenya
PeruIndia
PakistanEgypt
IndonesiaSouth AfricaBangladesh
ChinaColombiaMorocco
Philippines
VietnamBrazil
MexicoVenezuelaArgentinaThailand
ChileKazakhstan
KuwaitSaudi Arabia
JordanMalaysia
Turkey
QatarRussiaGreece
HungarySpain
UkraineUnited Arab Emirates
PolandPortugal
ItalyNew Zealand
PanamaBahrain
BulgariaFrance
AustraliaCzech Republic
IsraelEstonia
SloveniaBelgium
IrelandJapan
CanadaSingaporeRomania
United KingdomNetherlandsSouth Korea
GermanyAustriaNorway
United StatesSwitzerland
FinlandDenmark
Hong KongIcelandSweden
100500
ArgentinaVenezuela
BangladeshRomania
NigeriaUkraine
EgyptColombia
KuwaitVietnam
South KoreaChile
PortugalBahrain
IrelandAustria
PanamaIsrael
DenmarkSaudi Arabia
GermanyIcelandFranceJapan
New ZealandMalaysia
Canada
United KingdomBelgiumNorway
United StatesAustralia
United Arab EmiratesSwitzerland
Netherlands
RussiaPakistan
Peru
BulgariaBrazilKenya
KazakhstanMexicoGreecePoland
ItalyCzech Republic
HungaryPhilippines
TurkeyThailand
SloveniaMorocco
ChinaIndonesia
SpainIndia
South AfricaJordan
Estonia
QatarFinlandSweden
SingaporeHong Kong
500 100
EgyptBangladesh
PakistanNigeria
PeruVietnam
VenezuelaMexico
BulgariaArgentina
MoroccoColombiaIndonesia
UkraineIndia
BrazilRomania
KenyaJordanChina
PhilippinesGreece
ThailandSouth Africa
ItalyKazakhstan
TurkeyHungary
RussiaPanamaSlovenia
ChileSaudi Arabia
KuwaitJapan
PortugalCzech Republic
South KoreaSpain
EstoniaMalaysia
PolandIsrael
BahrainIrelandIceland
United Arab EmiratesUnited Kingdom
United StatesNew Zealand
AustraliaFrance
AustriaSingapore
QatarBelgium
Hong KongGermanyDenmark
NorwayCanada
NetherlandsSwitzerland
SwedenFinland
United Kingdom
0 10050
ChileColombia
BahrainMexicoNigeria
VenezuelaBulgaria
PeruEgypt
Czech RepublicJapan
BangladeshArgentina
SpainPortugal
KenyaUnited Arab Emirates
IsraelKuwait
SloveniaQatar
Greece
Hong KongPhilippines
Belgium
Saudi ArabiaPakistanVietnamThailand
IndonesiaIndia
TurkeyKazakhstan
ChinaMorocco
JordanSouth Korea
Brazil
South AfricaRussia
SingaporePanama
ItalyMalaysiaRomaniaUkraineFrancePoland
HungaryNetherlands
AustriaSwitzerland
IrelandNorwayEstonia
GermanyNew Zealand
SwedenAustralia
CanadaFinlandIceland
United StatesDenmark
Lowe-friction
Highe-friction
Source: BCG e-Friction index model.
Exhibit 2 | Country Scores, by Component of e-Friction
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The Boston Consulting Group | 7
Internet bandwidth per capita (ITU)
International Internet bandwidth per capita (TeleGeography)
Consumer broadband penetration (%) (Pyramid Research)
Business fixed-broadband penetration (%) (Pyramid Research)
Mobile Internet subscription penetration (%) (Ovum)
Number of IPv4 registrations per capita (BGP potaroo)
Number of IPv6 registrations per capita (BGP potaroo)
Quality of transport infrastructure for physical fulfilment (07) (WEF)
Quality of electricity and telephony infrastructure (07) (WEF)
Quality of education system (07) (WEF)
Adult literacy rate (%) (WEF)
ICT skills (110) (WCC)
Number of domains registered to each ccTLD per capita (Google)
Number of online open-encyclopedia pages in home language (Wikipedia1)
Number of micromessages made in home language (Twitter2)
Share of population using social networks (%) (comScore)
Commitment to open data (01) (Open Knowledge Foundation)
Press Freedom Index (0100) (Reporters Without Borders)
Freedom on the Net (0100) (Freedom House)
Filtering score (115) (OpenNet Initiative)
Internet users (%) (World Bank)
Availability of financial services (07) (WEF)
Affordability of financial services (07) (WEF)
Market penetration of bank accounts (%) (WEF)
Population using online personal finance (%) (comScore)
Debit card penetration (%) (WEF)
Cyber security being adequately addressed (110) (WCC)
Trust in privacy of credit card and other financial data (survey score) (BCG)
Trust in privacy of other personal data (survey score) (BCG)
ICT skills (110) (WCC) Quality of math and science education (07) (WEF)
Availability of qualified engineers (07) (WEF)
Capacity for innovation (07) (WEF)
Financial-market sophistication (07) (WEF)
Financing through local equity market (07) (WEF)
Ease of access to loans (07) (WEF)
Foreign direct-investment-to-GDP ratio (WEF)
Venture capital availability (07) (WEF)
Strength of intellectual property protection (07) (WEF)
Burden of customs procedures (07) (WEF)
Prevalence of trade barriers (07) (WEF)
Number of days to set up a business (WEF)
Company-level technology absorption (07) (WEF)
Peak fixed-broadband connection speed (Mbps) (Akamai)
Average fixed-broadband connection speed (Mbps) (Akamai)
Peak mobile-connection speed (Mbps) (Akamai)
Average mobile-connection speed (Mbps) (Akamai)
Fixed-broadband pricing ($ per month at PPP) (WEF)
Mobile pricing ($ per minute local call off-net [peak] at PPP) (WCC)
Traffic volumes per capita (Mbps) (Cisco)
International traffic volumes per capita (Mbps) (TeleGeography)
Exchange points per capita (Euro-IX)
Number of networks (ASNs) per capita (BGP potaroo)
Content registered to ccTLD hosted onshore (%) (Pingdom)
Existence of independent regulator (01 score) (ITU, BCG)
Infrastructure
Access
Speed
Price
Traffic
Architecture
Information
Sites
Content
Data
Objectivity
Obstacles
Industry
Infrastructure
Labor
Capital
Economy
Technology
Individual
Ability
Access
Banking
Payments
Trust
Source: BCG e-Friction index model.Note: iTu = international Telecommunication union; iPv4 = internet Protocol version 4; BGP = Border Gateway Protocol; iPv6 = internet Protocol version 6; mbps = megabits per second; PPP = purchasing power parity; WeF = World economic Forum; WCC = World Competitiveness Center; euro-iX = european internet exchange association; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology.1For China, the number of entries on Hudong and Baidu Baike was used.2For China, the number of messages posted to Sina Weibo and Tencent Weibo per day was used.
Exhibit 3 | The Four Components of e-Friction Comprise 55 Indicators
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8 | Greasing the Wheels of the Internet Economy
A COuNTRY-bY-COuNTRY E-FRICTION ANALYSIS
The bcG e-friction index rates coun-tries on a scale of 0 to 100. no economy is entirely frictionless, of course, and sources of friction evolve over time, but a hypotheti-cal country that comes out on top on all 55 friction indicators in our index today would score 0or no e-friction. a country that ranks last across the board would score 100. We scored actual countries against these baselines.
The 55 indicators are interrelated and work together to determine the overall friction af-fecting the digital economy of a particular
country. each country can gain an under-standing of how it compares with neighbors and competitors by assessing its rankings across the different types of friction. it can thus determine where its efforts to eliminate sources of friction are best aimed.
The exhibits on the following pages provide the details of each countrys e-friction score.
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The Boston Consulting Group | 9
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
43
26
45*
41
NA
NA
28
22
44
32
33
17
53
38
4
56
58
57
NA
54
51
47
34
57
38
51
1*
59
53
47
58
49
54
65
63
63
64
64
64
65
59
61
53
55
32
47
39
65
65
52
43
42
55
NA
NA
e-Friction Score: 67Rank: 49
48 65 56 36
Argentina
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
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10 | Greasing the Wheels of the Internet Economy
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 30Rank: 14
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall24 9 15 6
20
8
1*
18
13
17
8
1*
23
34
20
20
5
10
1
36
38
34
34
57
62
19
37
9
11
35
1*
16
16
30
24
28
21
9
6
20
16
19
12
17
1
13
31
18
8
30
17
20
28
3
20
13
26
24
13
Australia
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
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The Boston Consulting Group | 11
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 29Rank: 13
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
30
4
NA
30
27
9
NA
NA
13
5
23
27
8
15
18
28
16
19
8
49
12
NA
11
20
8
47
1*
20
4
42
26
35
13
30
34
34
35
15
13
18
58
16
24
19
8
42
20
15
17
10
25
9
5
NA
NA
9 25 13 15
Austria
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
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12 | Greasing the Wheels of the Internet Economy
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 44Rank: 27
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
40
NA
29
29
NA
43
45
49
18
26
6
NA
12
27
23
15
39
27 NA
NA
NA
21
NA
32
8
18
9
NA
52
30 15
10
6*
NA
62
63
61
60*
NA
NA
NA
NA
NA
NA
NA
NA
NA
7
26
29
1*
45
39
NA
33
27 27 22 46
Bahrain
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
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The Boston Consulting Group | 13
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 75Rank: 62
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
59
23
13*
NA
50
52
44
1*
64
65
NA
NA
NA
64
NA
NA
NA
NA
NA
9
NA
NA
NA
64
57
55
11*
62
63
NA
56
55
62
63
32
54
61
62
57
37
53
57
65
53
63
NA
65
57
58
49
NA
65
NA
NA
NA
57 63 64 37
Bangladesh
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
14 | Greasing the Wheels of the Internet Economy
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 32Rank: 16
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
6
11
60*
16
58
15
NA
NA
10
11
15
15
38
22
40
10
10
31
32
17
42
NA
8
31
29
49
1*
17
12
26
3
24
10
19
36
21
22
20
16
9
8
23
NA
6
8
26
18
14
15
14
26
10
19
NA
NA
19 12 10 24
Belgium
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
The Boston Consulting Group | 15
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 69Rank: 52
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
61
47
41*
46
46
38
29
NA
43
45
48
47
50
40
64
50
53
50
54
5
59
44
51
39
40
44
11*
49
44
62
62
63
32
9=
37
38
37
49
62
56
65
39
33
61
54
62
46
25
33
37
46
30
58
48
53
51 51 50 53
Brazil
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
16 | Greasing the Wheels of the Internet Economy
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 53Rank: 37
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
31
53
NA
NA
23
36
NA
NA
24
19
46
34
NA
29
41
NA
NA
NA
NA
31
44
NA
35
22
5
6
1*
57
43
45
37
58
58
NA
55
28
38
55
46
58
52
59
NA
49
31
45
40
60
63
NA
NA
NA
60
NA
NA
26 52 57 42
Bulgaria
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
The Boston Consulting Group | 17
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 25Rank: 10
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
14 11 7 22
7
13*
1
17
14
NA
1*
8
14
11
8
10
15
1
7
15
13
7
22
14
10
8
24
4
13
19
38
20
11
29
38
12
30
20
8
4
44
11
22
21
14
39
14
20
50
8
25
21
20
50
1*
16 14 5 5
Canada
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
18 | Greasing the Wheels of the Internet Economy
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 57Rank: 41
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
41
39
45*
40
NA
32
NA
NA
36
19
24
45
41
45
47
NA
NA
37
40
36
54
21
43
20
21
15
26
38
21
19
6
35
34
34
26
36
53
54
35
55
48
48
37
54
21
52
33
29
51
37
40
11*
39
30
36
46 29 34 48
Chile
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
The Boston Consulting Group | 19
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 69Rank: 53
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
65
1
38*
53
42
65
65
57
58
32
44
47
61
58
50
NA
NA
30
4
54
61
64
20
24
49
35
30
33
27
52
30
23
13
34
39
44
63
45
49
32
42
35
51
47
35
34
48
31
44
53
65 65*39*
61
65
56 37 46 57
China
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
20 | Greasing the Wheels of the Internet Economy
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 71Rank: 56
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
23
NA
45*
50
NA
46
NA
47
NA
35
47
44
32
52
48
62
61
46
32
NA
52
59
54
64
61
48
54
55
59
50
45
40
43
45
53
52
62
47
53
21
46
46
54
47
37
55
53
50
48
56
NA
NA 36*11*
53
55 58 54 47
Colombia
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
The Boston Consulting Group | 21
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 46Rank: 32
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
40
33
46
46
43
23
38
54
35
44
39
33
40
55
40
37
36
8
46
25
40
48
24
NA
23
29
NA
NA
37
55
NA
NA
36
12
NA
NA
16
45
57
27
25
48
18
8
27
5
61
45
NA
14
27
12
5
1*
16
23 44 29 39
Czech Republic
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
22 | Greasing the Wheels of the Internet Economy
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 21Rank: 3
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall 0
4
26
13*
4
4
4
NA
1*
8
3
NA
NA
12
7
NA
34
16
NA
NA
39
10
NA
5
19
14
17
1*
26
9
5
28
29
12
22
46
39
52
22
20
25
21
18
17
16
8
5
4
28
30
1
4
3
6
NA
NA
4 22 7 1
Denmark
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
The Boston Consulting Group | 23
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 76Rank: 63
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
53
20
6*
NA
54
59
53
1*
60
58
59
58
57
55
60
62
65
58
65
7
NA
NA
NA
56
59
38
1*
51
59
NA
64
38
60
53
35
51
34
52
51
63
31
56
NA
64
60
NA
50
62
57
65
NA
63
NA
NA
NA
60 59 65 40
Egypt
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
24 | Greasing the Wheels of the Internet Economy
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 35Rank: 20
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
37 43 29 5
37
NA
8
3
NA
1
65
23
30
31
NA
NA
NA
18
NA
NA
30
65
17
57
25
NA
44
33
NA
25
26
10
10
31
32
7
NA
NA
NA
21
NA
NA
NA
60
54
33
22
NA
NA
2
10
10
1*
NA
NA
21 31 26 10
Estonia
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
The Boston Consulting Group | 25
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 17Rank: 2
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
11
27
NA
11
9
1
NA
13
4
NA
NA
6
25
29
16
NA
NA
29
11
NA
17
8
19
17
14
28
4
2
1
2
13
15
11
10
1
2
6
48
7
NA
2
8
4
6
7
5
2
13
4
7
NA
NA 1*1*
11
e-Friction Score: 17Rank: 2
5 4 1 4
Finland
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
26 | Greasing the Wheels of the Internet Economy
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 34Rank: 19
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
40
34
NA
13
26
23
10
1*
18
10
7
23
32
16
36
44
34
52
30
25
56
12
12
28
32
20
1*
4
10
20
9
20
15
12
23
29
33
10
31
22
31
28
56
27
8
20
16
27
27
11
8
17
10
18
24
25 18 14 19
France
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
The Boston Consulting Group | 27
Speed
Architecture
Traffic
Price
0 50 7525 100
Infrastructure
Labor
Technology
Economy
Capital
0 50 7525 100
Ability
Access
Trust
Payments
Banking
0 50 7525 100
Sites
Content
Obstacles
Objectivity
Data
0 50 7525 100
Access
Internetbandwidthper capita
Quality of transportinfrastructure for
physical fulfilmentQuality of
education system
Number ofdomains registeredto each ccTLD per
capita
Number of onlineopen-encyclopedia
pages in homelanguage
Number ofmicromessagesmade in home
language
Share ofpopulation using
social networks(%)
Commitment toopen data
Press FreedomIndex
Freedom onthe Net
Filteringscore
Adult literacyrate (%)
ICT skills
Internet users (%)
Availability offinancial services
Affordability offinancial services
Market penetrationof bank accounts
(%)
Population usingonline personal
finance (%)
Debit cardpenetration (%)
Cyber securitybeing adequately
addressed
Trust in privacyof credit card
and otherfinancial data
Trust in privacyof other
personal data
Quality ofelectricity and
telephonyinfrastructure
ICT skills
Quality ofmath and
science education
Availability ofqualified engineers
Capacity forinnovation
Financial-marketsophistication
Financing throughlocal equity market
Ease of accessto loans
Foreign direct-investment-to-GDP
ratio
Venture capitalavailability
Strength ofintellectual
property protection
Burden of customsprocedures
Prevalence oftrade barriers
Number of daysto set up a
business
Company-leveltechnologyabsorption
InternationalInternet bandwidth
per capita
Consumerbroadband
penetration (%)
Businessfixed-broadbandpenetration (%)
Mobile Internetsubscription
penetration (%)
Number of IPv4registrations
per capita
Number of IPv6registrations
per capita
Peak fixed-broadband
connection speed
Average fixed-broadband
connection speed
Peak mobile-connection speed
Average mobile-connection speed
Fixed-broadbandpricing ($ per
month at PPP)
Mobile pricing($ per minute local
call off-net [peak]at PPP)
Traffic volumesper capita
Internationaltraffic volumes
per capita
Exchange pointsper capita
Number ofnetworks (ASNs)
per capita
Content registeredto ccTLD hosted
onshore (%)
Existence ofindependent
regulator
e-Friction Score: 26Rank: 11
INFRASTRUCTURE
Indicator Ranke-Friction score e-Friction score
INDUSTRY
Indicator Rank e-Friction score Rank e-Friction score Rank
INDIVIDUAL
Indicator
INFORMATION
Indicator
Overall Overall Overall Overall
2
29
13*
23
16
13
5
1*
20
6
16
8
26
12
2
24
25
22
10
55
30
26
7
34
28
3
1*
5
6
31
14
15
3
21
27
31
27
12
24
34
49
15
10
8
31
15
16
16
8
14
6
17
1
1
63
10 20 8 9
Germany
Source: BCG e-Friction index model.Note: iPv4 = internet Protocol version 4; iPv6 = internet Protocol version 6; PPP = purchasing power parity; aSn = autonomous system number; ccTlD = country code top-level domain; iCT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; na = not available. For definitions and source information for each indicator, please see exhibit 3.
-
28 | Greasing the Wheels of the Internet Economy
Speed
Architecture
Traffi