boston content marketing forum july 2014 by frank days

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Boston Content Marketing Forum Frank Days Tech Marketing VP AgileMarketingBlog.com Cohost Marketing Agility Podcast

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Does content marketing need Agile? Here are my slides from the Boston Content Marketing Meetup in July 2014. I explored the intersection of content marketing and Agile marketing at this event sponsored by Curata.

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Page 1: Boston Content Marketing Forum July 2014 By Frank Days

Boston Content Marketing Forum

Frank DaysTech Marketing VP AgileMarketingBlog.comCohost Marketing Agility Podcast

Page 2: Boston Content Marketing Forum July 2014 By Frank Days

Why I care about Agile?

A career as a CMO in small, fast growing tech companies

Need to be responsive and adaptive

Never liked marketing plans

Short shelf life for marketing plans

Page 3: Boston Content Marketing Forum July 2014 By Frank Days

As an senior executive…

Results matter more than documentation so I need a lightweight approach

Page 4: Boston Content Marketing Forum July 2014 By Frank Days

Agile to the Rescue

Page 5: Boston Content Marketing Forum July 2014 By Frank Days

Agile marketing is a high-communication, low

documentation, rapid iteration process designed to provide more

frequent, more relevant and highly measurable marketing

programs

- IDC, Agile Principles and Practices, 2010

Page 6: Boston Content Marketing Forum July 2014 By Frank Days

Applying ideas of Agile

development to marketing

Page 7: Boston Content Marketing Forum July 2014 By Frank Days

Rebranding Agile

Credit: Scott BrinkerChief Marketing Technologist

Page 8: Boston Content Marketing Forum July 2014 By Frank Days

Agile Marketing Milestones

2010 IDC creates first real report on Agile Marketing Marketing Agility Podcast

2011 Sprint Zero Meetup in San Francisco Agile marketing manifesto

2012 Pundits come out of woodwork

2013 Agile Marketing meetups gain traction

2014 Stories from real people really using Agile in marketing

Page 9: Boston Content Marketing Forum July 2014 By Frank Days

Marketing adoption of Agile

Page 10: Boston Content Marketing Forum July 2014 By Frank Days

Marketers often talk about little “a” agile (not big “a” Agile)

Page 11: Boston Content Marketing Forum July 2014 By Frank Days

The dominant design is emerging for agile marketing

Small “a”: Marketing faster

Real-time

Growth hacking

Lean marketing

Big “A”: Applying Agile to marketing

From development

More responsive

More effective

Page 12: Boston Content Marketing Forum July 2014 By Frank Days

Interviews with Leaders

Since April 2011

Interviewed pioneers

Lots of chasing

Many renegades

Page 13: Boston Content Marketing Forum July 2014 By Frank Days

BACKLOG of all work

Page 14: Boston Content Marketing Forum July 2014 By Frank Days

All are using sprints

Image: Wikipedia

Page 15: Boston Content Marketing Forum July 2014 By Frank Days

Three monthly THEMES or EPICS

Page 16: Boston Content Marketing Forum July 2014 By Frank Days

SCRUM at least three times a week … sometimes more…

Page 17: Boston Content Marketing Forum July 2014 By Frank Days

What have you done for me lately?

What did you just finish?

What are you doing next?

What is the problem?

Page 18: Boston Content Marketing Forum July 2014 By Frank Days

PRODUCT OWNER is also SCRUM MASTER

Page 19: Boston Content Marketing Forum July 2014 By Frank Days

PERSONAS for core customers

Page 20: Boston Content Marketing Forum July 2014 By Frank Days

Burndowns are infrequent

Image: Wikipedia

Page 21: Boston Content Marketing Forum July 2014 By Frank Days

Other marketing Agile observations

Product owner and scum master the same

Some using user stories

More frequently small tech companies

More common in digital/demand gen team

Some waterfall remains

Some interesting innovations

Page 22: Boston Content Marketing Forum July 2014 By Frank Days

What is working for my team

Transparent objectives/priorities

Adaptive attitude/responsiveness

Low overhead

Team cohesion

Making it happen

Page 23: Boston Content Marketing Forum July 2014 By Frank Days

Personal worst practices in Agile

Things we could do better No post it notes No planning poker – accurate sizing No burndown charts No science fair

Page 24: Boston Content Marketing Forum July 2014 By Frank Days

Agile for Content Marketing

Page 25: Boston Content Marketing Forum July 2014 By Frank Days

Good news: content is still king

“$118.4 billion will be spent on content marketing, video marketing, and social media in 2013”

- eMarketer

“80% of business decision makers prefer to get company information in a series of articles versus an advertisement.”

- Content Marketing Institute

“Content creation is ranked as the single most effective SEO technique”

- Marketing Sherpa

“27,000,000 pieces of content are shared everyday.”

- AOL and Nielson

Page 26: Boston Content Marketing Forum July 2014 By Frank Days

Demos & Videos

Downloads

Modern marketing architectureSite Traffic

‘Actions’ on Site

Leads

Search Engines SEO & PPCContent

PR & Partners

Marketo SalesForce Sales

Prospect

Email

Page 27: Boston Content Marketing Forum July 2014 By Frank Days

Many old tricks don’t work any more

Page 28: Boston Content Marketing Forum July 2014 By Frank Days

More data and better real-time analytics

Page 29: Boston Content Marketing Forum July 2014 By Frank Days

We know the value of social

Page 30: Boston Content Marketing Forum July 2014 By Frank Days

Conversation is always happening

Page 31: Boston Content Marketing Forum July 2014 By Frank Days

Disconnect between planning and doing in content marketing

Page 32: Boston Content Marketing Forum July 2014 By Frank Days

Life is short for a CMO

Responsible for entire marketing mix

Often more creative than quantitative

Sits at table with C-levels

Ave tenure: < 4 years

Up from < 2 year in 2009

Page 33: Boston Content Marketing Forum July 2014 By Frank Days

Held more accountable than ever

Page 34: Boston Content Marketing Forum July 2014 By Frank Days

Marketing mix is increasingly digital

Page 35: Boston Content Marketing Forum July 2014 By Frank Days

Forced to test more before diving in

Page 36: Boston Content Marketing Forum July 2014 By Frank Days

Can’t always tell what content will succeed…

Page 37: Boston Content Marketing Forum July 2014 By Frank Days

Or this old content…

Page 38: Boston Content Marketing Forum July 2014 By Frank Days

Less certainty about how things spread

Page 39: Boston Content Marketing Forum July 2014 By Frank Days

Awesome but not viral…

Page 40: Boston Content Marketing Forum July 2014 By Frank Days

Your agencies are probably waterfall…

Statements of work

Creative briefs

Risk reward balance

Page 41: Boston Content Marketing Forum July 2014 By Frank Days

Waterfall prevents bad client behavior

Page 42: Boston Content Marketing Forum July 2014 By Frank Days

Long lead times tasks

Events

Media buying

User conferences

Page 43: Boston Content Marketing Forum July 2014 By Frank Days

Branding and product marketing less “agile”

Page 44: Boston Content Marketing Forum July 2014 By Frank Days

Getting started

Page 45: Boston Content Marketing Forum July 2014 By Frank Days

How Agile helps content marketers

Adaptive for increasing uncertain channels

Transparent process

Make team more effective by focusing

Page 46: Boston Content Marketing Forum July 2014 By Frank Days

Free Advice***

If you are not in charge Start small – a single project Things that look like software development Areas with rapid change Something with strongly measurable ROI Talk with a developer who knows Agile

Page 47: Boston Content Marketing Forum July 2014 By Frank Days

Agile Marketers Rockstars

Scott Brinker, CEO, Ion Interactive

John Cass, Cohost Marketing Agility Podcast

Jonathan Colman, Principal Experience Architect at REI

Frank Days, Tech CMO and agilemarketingblog.com

Jim Ewel, CEO, In Demand Interpreting

Jascha Kaykas-Wolf, CMO Mindjet

David Quinn, Director of Communications, EMC

Neil Perkin, Only Dead Fish

Mike Volpe, CMO Hubspot

Page 48: Boston Content Marketing Forum July 2014 By Frank Days

Attend an Agile marketing meetup

San Francisco

Boston

Seattle

China

Many more

Page 49: Boston Content Marketing Forum July 2014 By Frank Days

Let’s connect

Frank Days

[email protected]

@tangyslice

Tangyslice.com

Agilemarketingblog.com

Agile Marketing Group on Facebook

Marketing Agility Podcast on iTunes