Study in Botswana

INTERNATIONAL STUDENT OFFER

ACCEPTANCE INFORMATION

Accredited by:

Students sponsored by

Botswana Government:

Approval by South Sudan Ministry of Higher Education,

Science & Technology:

Total students:

3000

3 Campuses in Botswana

4 faculties and School of Graduate Studies and Research

Rich and diverse curriculum

Strong teaching and learning Environment

Beautiful, scenic landscaping

Active student campus life

Multi Culturalism Centrally Located

Strong Industry links & collaborations

Student Industrial/ attachment

High calibre academic and support staff

Programmes: UndergraduateDiploma CertificateShort Programmes

Membership

IBQS

ACCREDITED LEARNING CENTRE FOR THE FOLLOWING:

FACULTY OF COMMERCEUNDERGRADUATE PROGRAMMES• Bachelor of Commerce Degree in Entrepreneurship• Bachelor of Commerce Degree in Accounting• Bachelor of Commerce Degree in Marketing Management

(Recognised by CIM)• Bachelor of Commerce Degree in Economics• Bachelor of Commerce Degree in Banking and Finance• Bachelor of Commerce Degree in Human Resources

Management• Bachelor of Commerce Degree in Risk Management • Bachelor of Commerce (Honors) in Risk Management and

Insurance (NUST)• Bachelor of Commerce Degree in Transport Management &

Logistics• Bachelor of Commerce (Hons) Degree in Actuarial Science• Bachelor of Commerce (Hons) Degree in Fiscal Studies

DIPLOMA PROGRAMMES • Diploma in Marketing • Diploma in Transport Management and Logistics• Diploma in Insurance• Diploma in Entrepreneurship• Diploma in Accounting

CERTIFICATE PROGRAMMES• Certificate in Human Resource Management• Certificate in Business Management• Certificate in Entrepreneurship

PROFESSIONAL PROGRAMMES• Association of Accounting Technicians (AAT) • Chartered Institute of Management Accountants (CIMA) • Association of Chartered Certified Accountants (ACCA) • Chartered Institute of Purchasing and Supplies (CIPS) • Chartered Institute of Marketing (CIM) • Foundation In Ac-

countancy (FIA- ACCA)• Botswana Institute of Chartered Accountants (BICA)• PASTEL • CISCO• ICDL

FACULTY OF LAW & PARA-LEGAL STUDIESUNDERGRADUATE PROGRAMMES• Bachelor of Arts in Law and Public Administration

DIPLOMA PROGRAMMES• Diploma in Law• Diploma in Court Administration

CERTIFICATE PROGRAMMES• Certificate in Law• Certificate in Customary Law• Certificate in Court Administration• Foundation and Intermediate Course for Deputy Sheriffs and

Court Bailiffs

UNDERGRADUATE PROGRAMMES• Bachelor of Commerce Degree in Real Estate• Bachelor of Science in Quantity Surveying • Bachelor of Arts in Landscape Architecture

DIPLOMA PROGRAMMES• Diploma in Occupational Health and Safety Management• Diploma in Real Estate• Diploma in Disaster Management (NUST)

CERTIFICATE PROGRAMME• Certificate in Real Estate

FACULTY OF THE BUILT ENVIRONMENT, ARTS & SCIENCE

POSTGRADUATE PROGRAMMES• Post Graduate Diploma in Educational Leadership and

Management

UNDERGRADUATE PROGRAMMES• Bachelor of Education (Early Childhood Development)• Bachelor of Education (Social Studies)• Bachelor of Education (General)• Bachelor of Education (English Language)• Bachelor of Education (Mathematics)

DIPLOMA PROGRAMMES • National Professional Diploma In Education (NPDE- for

Practicing Teachers)

CERTIFICATE PROGRAMMES• Certificate In Vocational Education And Training (CVET)

FACULTY OF EDUCATION

Accepting Your Offer 2 Five Steps To Accepting Your Offer 2-3Check List To Accept Your Offer 3-4Fee Information 4International Student Health Cover 5Academic Program Rules 6Deferment Or Change Of Programme 6Student Visa And Study Permit Information 6-7Change Of Address 8Accommodation 8Local Transport 8Food And Basic Necessities 8Credit For Prior Learning 9Taking A Reduced Study Load Or Overload 9 Transfer To Another Provider 9Working While Studying 9 Visa And Study Permit Extensions 9 Deferring, Suspending Or Cancelling Your Enrolment 10 Use Of Personal Information 10Written Agreement 10Programme Changes 11Prepare For Departure 11Commencing Your Studies 12-13Fee Policy 14-18International Student Acceptance Form 19-21Bomaid International Student Scheme Health Cover Form 23-26

TABLE OF CONTENTS

ABOUT THIS GUIDE

The information contained in this booklet is intended to provide prospective international students with an overview of the procedures

required in order to accept an offer into a BA ISAGO University programmes. Further information about BA ISAGO University can

be found at: www.baisago.ac.bw/international-students. Information in this booklet is current as of November 2017, and may be subject to change. Fees are in US dollars (USD$), are indicative only,

and may be subject to change. This booklet is provided as the terms and condition(s) of your contract between you and BA ISAGO University

should you accept the letter of offer.

© BA ISAGO University 2017

WELCOMEYou are about to embark upon an exciting adventure that is set to enrich your life both on an academic and personal level. This guide provides you with information about studying at BA ISAGO.

BA ISAGO University is proud of its reputation for being a distinctive university where students thrive on creativity and innovation. We work hard to ensure each student has the opportunities and support they need to reach their full potential and achieve their goals.

BAISAGO University is one of the leading private universities offering a rich and diverse curriculum.

With more than 3000 enrolled students, BA ISAGO University provides an atmosphere for interaction with national regional and International Students.

The University works closely with Industry and Commerce. All its programmes have an Industrial attachment components for atleast six months. This is a great opportunity for students to have practical experience and infuse the theory into practice.

We seek to be a distinctive international university that blends theories with practical skills required in the job market. To achieve this, we have made a number of commitments, including:

• ensuring at least one semester of each student’s programme is based on learning in the workplace and in the community;

• providing customised learning experiences for our students;

• 40% continuous assessment • Enabling students participation

at all management levels of management working very closely with HRDC sectors in aligning our curriculum to meet the national skills needs. World over, there is an out cry that Universities and Colleges produce graduates whose skills does not meet industry demands. Our view is to narrow or, totally remove this mismatch.

These commitments show BA ISAGO’s determination to provide its students with an qualification that equips them with the key foundations for their future lives, both in employment and in their communities.

We look forward to welcoming you to BA ISAGO University.

Ruramayi TaduVice President – Academic Affairs and Research

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ACCEPTING YOUR OFFER

Accepting your offer at BA ISAGO is an easy process. Whether you have a full letter of offer to study at BA ISAGO University or a conditional letter of offer, we have outlined five easy steps to assist you in preparation for university study life in Gaborone, Botswana.

FIVE STEPS TO ACCEPTING YOUR OFFER:

STEP 1: UNDERSTAND YOUR LETTER OF OFFER

Read your letter of offer and all the information provided. If you have received a conditional letter of offer, you must fulfill the condition(s) stated.You must provide evidence that you have met all condition(s) outlined in your letter of offer, prior to or at the time of acceptance. If you do not provide this evidence, Students will not be eligible to proceed with enrolment or study permit application.The type of evidence you must submit depends on the condition(s) as listed on your letter of offer. Examplesinclude:• Official or certified copies of

academic transcripts• Completion letters or certificates• Certified copy of passport/birth

certificate

STEP 2: ACCEPT YOUR OFFERORGANISE YOUR PAPERWORK AND PAYMENT

Depending on your country of citizenship you may need to show that you are eligible to apply for a study permit, before returning the following documents to the University or one of BA ISAGO’s registered agents;

• Complete and sign the application form

• Pay application fees and attach proof of payment.

• Offer letter from BA ISAGO.• Complete and sign the International

Student Acceptance Form.• Provide documents showing that

you have met the condition(s) (if any) indicated on your letter of offer.

• Provide a attested copy of your personal details pages in your passport.

• Provide evidence of tuition fee payment .You can pay your deposit using one of the payment methods below, details are outlined in the International Student Acceptance.

FORM:Option 1: Bank Draft or Deposit SlipOption 2: Telegraphic Transfer (TT)Option 3: Credit Card

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• Provide evidence of BOMAID International Student Scheme Health Cover. For more information see the BOMAID International Student Scheme Health Cover section.

• Proof of accommodation booking.

On receipt of the above, BA ISAGO will:

• Ensure all condition(s) of the letter of offer (if any) have been met

• Issue you directly or through your agent an Admission Letter electronically.

• Provide you with information on how you can inform the University of your arrival, request for airport pick up and arrange temporary accommodation at students cost.( accommodation to be finalised before coming)

STEP 3: APPLY FOR YOUR VISA

Upon receipt of your Admission letter, you should proceed with your study permit application at Botswana High Commission or Consulate.

STEP 4: PREPARE FOR YOUR DEPARTURE

Make your travel arrangements, inform the University of your expected arrival and book your airport pick up and temporary accommodation if required.

STEP 5: ARRIVE AND BEGIN YOUR STUDY JOURNEY

Arrive in Gaborone, attend the international student orientation and begin your academic journey.

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To accept the offer and obtain your Admissions Letter, you must complete the tasks in the below list; leave enough time for the high commission to grant you study permit; and arrive on time for commencement of classes.

• Ensure you have read and understood your letter of offer

• Have documents available showing that you have met the condition(s) of your letter of offer (if any)

• Complete and sign the International Student Acceptance Form

• Photocopy your personal details page from your passport

• Arrange payment for relevant tuition fee deposit and Bomaid International student scheme health cover fee.

• If paying by bank draft ensure you have included your student ID number, full name and contact phone number on the back of

each bank draft .

CHECK LIST TO ACCEPT YOUR OFFER

• If paying by telegraphic transfer ensure you send the proof of payment by email given in the acceptance form.

• Provide a copy of the sponsorship statement/financial guarantee letter if you are receiving a scholarship or sponsorship from your home country (if applicable)

• If you will be under the age of 18 years when the programme commences, complete the Under 18 Declaration form (refer to Student Visa Information section)

• If you are applying to BA ISAGO from within Botswana, please provide a copy of your current Botswana visa.

Once the University receives your completed acceptance form and documentation including payment, an Admissions Letter will be issued. It may take 48 hours for the University to issue an Admissions Letter depending on how quickly the payment can be cleared and the processing priority.

You will need the Admissions Letter to lodge a study permit application at the Botswana High Commission or Consulate that you nominated on the International Student Acceptance Form.

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As a student of BA ISAGO University, you are required to pay international student fees for your programme of study. This includes mandatory fees such as application fees semester registration fee, library fee, tuition fee, International levy. Students are required to pay exam fee and membership fee only where applicable. The indicative semester tuition fee for a particular programme is based upon the standard full time enrolment load of 10-12 modules / year. The amount to be paid, therefore, depends upon your programme of study and your enrolment load. Should you overload or underload, your fees will be increased or decreased accordingly. After your first semester, the University invoices you (or your sponsor) each semester according to you enrolment load in that semester.

FEE INFORMATION

BA ISAGO University reserves the right to annually adjust programme tuition fees to take into account increases in university and programme delivery costs. Changes to tuition fees will be applied at the beginning of each Academic year which starts 1st July. Programme fees will be approved by Board in the year prior to the fee increase commencement. Once approved, the programme fees will be posted on July 1 each year. In the event of variation between the fees on the letter of offer and the approved university schedule of fees, the approved schedule will prevail. Programme tuition fees are invoiced on a semester basis based on the enrolled load for that particular semester. If your fees are not paid when they are due, the University will cancel your enrolment or bar you from sitting for final examinations. If your enrolment is cancelled you are no longer permitted to participate in teaching, learning or assessments of any university programme. The University is required to inform Department of Immigration and Citizenship DIAC that you no longer meet your study permit requirements.

The Botswana Government requires all international students to have medical aid or health insurance. International student Scheme health cover helps pay for medical care you may need when you are studying in Botswana. You will need evidence that you have health cover before you obtain your Botswana study permit.

BA ISAGO’s preferred provider is BOMAID International student Scheme. If you choose to insure with BOMAID health cover through the University, you will be required to pay for BOMAID cover for the semester at the time of admission. The total fee for BOMAID health cover is quoted in your letter of offer ($54 Per Month). The University will disclose your relevant personal details to BOMAID for registering your Health cover.

Health insurance is your responsibility and current cover must be maintained by students for the duration of your stay in Botswana.

INTERNATIONAL STUDENT HEALTH COVER

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The admission, progression, assessment and graduation rules in a programme are governed by relevant academic programme rules. Refer to the Academic Programme Rules of your programme published in the Student handbook .

ACADEMIC PROGRAMME RULES

International student must satisfy the Botswana Immigration requirements before arriving for study. Upon receipt of the admission letter, students are advised to check with Botswana embassies in their countries if they need a visa to enter Botswana. The Visa and Study Permit application process can be lengthy, taking anywhere from a few weeks up to two months to be granted.

Requirements for a visa application: 1. Fully completed immigration

support Form D2. Certified copy of passport page

detailing passport numbers, date of birth, expiry etc.

3. Covering letter from the host4. BWP US$15 as application fee per

applicant5. Admission letter6. Sponsorship letter if any

VISA & STUDY PERMIT

INFORMATION

If you wish to defer commencement to a date not specified on your letter of offer, or would like to change your study programme, advise BA ISAGO Admissions Office of your preferred intake date by submitting withdrawal or Deferment form.

Note: Not all programmes are available for the next intake. Please ensure you check with the Admissions Office.

DEFERMENT OR CHANGE OF PROGRAMME

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STUDY PERMITApplication for a study permit will be processed only after admission and proof of registration at BA ISAGO University. Please note that Botswana does not issue a Study Permit, therefore your residence permit is your study permit. Requirements for a study permit application: 1. Copy of admission Letter2. Copy of sponsorship letter3. Two passport photos4. Pages of a passport that contain

passport number date of birth, expiry date of a passport. certified

5. Copy of birth certificate -certified6. Payment of P1,500.00 charged for

Immigration services7. Letter from Admissions office.• Emergency travel documents will

not be accepted when processing a residence permit, only a valid

passport will be accepted.• It is advisable to bring certified

copies of the above documents with you when travelling to avoid delays and paying fee for certifying.

• Students are responsible for maintaining the validity of their study permit throughout their stay in Botswana

• The Admissions Office will assist all international students with the application of a study permit after registration.

For inquiries regarding visa processing, please contact the Admissions Office at Phone +267 395 7744 or email Mompati Pitwane (mompati.pitwane@baisago.ac.bw)

Please visit the following web link for more information on visa, study permit and residence permit: www.gov.bw

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Breakfast and lunch is sold at the University Cafeteria at a nominal rate. However, there are supermarket which can be easily accessed for the students’ daily needs.

BA ISAGO University does not provide any accommodation but facilitate all international students to find safe and secure accommodation within the vicinity of the University.

The University works with preferred Real Estate agents to find the accommodation of your choice and budget. In the Acceptance form, you must indicate if you wish University to facilitate in looking for accommodation. Inform the University of you preference. mompati.pitwane@baisago.ac.bwmalebogo.keaikitse@baisago.ac.bw

STUDENT ACCOMMODATION

BA ISAGO University is situated in the heart of the Gaborone City. It is easily accessible from any major road by all forms of local transport. Common form of public transport is Combi or Taxi. Combi transport is the cheapest as it is shared transport whereas taxi charges are costly.

LOCAL TRANSPORT

FOOD AND BASIC NECESSITIES

As a condition of your study permit, you must provide BA ISAGO University with your current Botswana address and contact details as soon as you are permanently settled in Gaborone. You must also advise BA ISAGO University of any changes to your address and contact details within seven days of any change. This is a mandatory condition of your Study permit. Failure to notify BA ISAGO of a change of address may result in the cancellation of your study permit.

CHANGE OF ADDRESS

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Students who have prior qualifications previously studied, can apply for credit or module exemptions. You must include certified copies of transcripts, certificates and the syllabus from your previous study programme to get exemptions. You need to fill up exemption form. If you are granted credit and this changes the duration of your programme, BA ISAGO University will issue you with a new Admissions Letter. This will notify Imigration office that your programme has been shortened in duration.

CREDIT FOR PRIOR LEARNING

As an international student you are obliged to complete your programme within the expected duration outlined on your Admission letter, so you must maintain a full-time load wherever possible. You can only reduce your study load in exceptional circumstances, or if it will not change your programme duration. You can overload your studies only if this is approved by your Faculty and if they believe it will not harm your programme progress.

TAKING A REDUCED STUDY LOAD OR OVERLOAD

If required, BA ISAGO University can help you to extend your visa and study permit in Botswana. The University can only extend admissions duration in limited circumstances, such as where you need to repeat a few units of study, you have a compassionate reason for not completing in the expected duration, or if you have made unsatisfactory progress and an intervention strategy leads to a change in programme duration. You should contact Administration office for an application to extend your admission letter in a current programme of study. You must apply for an extension at least six weeks before your visa or study permit expires, and allow at least one week for the University to process the application. When you renew your study permit, Immigration Office will require that you submit your admission extension letter and your academic transcripts. Note: fees are subject to change.

VISA AND STUDY PERMIT EXTENSIONS

You cannot change to another education institution during the first six months of your programme without first notifying BA ISAGO University. If you wish to transfer to another education provider, you will need to apply for withdrawal from BA ISAGO University and supply a letter of offer from the new institution. You need to fill up a withdrawal form. Changing your provider may affect your study permit, so students are advised to contact Department of Immigration & Citizenshipship for advice in this situation.

TRANSFER TO ANOTHER PROVIDER

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BA ISAGO University is committed to the responsible collection and handling of your personal information in accordance with all relevant national legislation. The personal information collected by the University will be used for the purposes of assessing and processing your application. Your personal information may be disclosed to State Agencies such as the Department of Education, Labour and Home Affairs, the Department of Immigration and Citizenship and regulatory body pursuant to reporting obligations under applicable legislation. Your personal information will also be disclosed to your health care provider Your information will not be disclosed to other third parties without your consent. You have a right to access personal information that BA ISAGO University holds about you.

USE OF PERSONAL INFORMATION

When you sign the International Student Acceptance form, you accept the offer of a place at BA ISAGO University and enter into a written agreement or a contract, with the University. The three parts of the written agreement are the letter of offer or conditional letter of offer and the International Student Acceptance form. The University cannot accept your tuition fees until you (or your parent or legal guardian if you are under 18 years of age) has signed the International Student Acceptance form and the form has been received by BA ISAGO University either before payment or at the same time.

You may only defer the start date of your programme, or take a leave of absence if you have approval from the University. A request to defer or suspend your enrolment will only be granted in limited compassionate or compelling circumstances. These include for e.g. if you are ill or injured, you are suffering a bereavement, or you are involved in a traumatic experience. BA ISAGO will normally expect to see evidence to support your reasons.

The University may decide to suspend or cancel your enrolment in the following circumstances:

• You do not pay your tuition fees• Your school or faculty suspend

or exclude you for unsatisfactory progress

• You are suspended or excluded for disciplinary reasons resulting from misbehaviour If the University decides to suspend or cancel your enrolment you will be given an opportunity to appeal our decision. The University is obliged to notify Government departments if your enrolment is suspended or cancelled, which may have an effect on your visa and study permit. Students in this situation

are advised to contact DIAC for advice.

DEFERRING, SUSPENDING OR CANCELLING YOURENROLMENT

WRITTEN AGREEMENT

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In the event that BA ISAGO is unable to deliver the programme or have changed the programme you have accepted, we will let you know in writing and inform you of your rights and options. In the event that a programme has changed and replaced by another with similar content you will be given a new letter of offer for that programme.

CANCELLATION OF PROGRAMME

For many students this will be your first opportunity to live in another country. You may feel excited as well as a little nervous of what to expect. Botswana by better preparing yourself. BA ISAGO University has Student Welfare and Support Services division that understands international student needs and will assist you in everyway in the transition.

PREPARE FOR DEPARTURE

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Plan your arrival and get ready for your studies at BA ISAGO. Prepare for a smooth transition by using the checklist, including airport reception, temporary and permanent accommodation, predeparture guide and other publications.

BEFORE YOU ARRIVE

SETTLING INAdjust to life in Gaborone. Findaccommodation, open a bank account, organise yourself to attend orientation and enrolment .

Achieve a study-life balance by learning more about what life has to offer in one of the Africa’s most liveable cities.

LIFE IN GABORONE

DURING YOUR STUDIESImmerse yourself in student life - stay informed, become familiar with facilities and services available to you and get involved in activities.

FINISHING YOUR STUDIESLearn what you need to do about applying to graduate, returning home, applying for another programme or staying in Botswana. The University through its Examinations, Student Records and Graduation Division will issue a completion letter, transcripts and accreditation certificate of the University upon completion of the study. This will enable you to apply for jobs at your home country or elsewhere until convocation takes place.

ONLINE RESOURCESUse these helpful resources to prepare yourself before leaving your home country or, if you are already in Botswana, before you start your programme. www.botswanatourism.co.bw/www.knowbotswana.com/gaborone-botswana.htmhttp://www.gov.bw

COMMENCING YOUR STUDIESImmerse yourself in student life at BA ISAGO University and you will create opportunities to make new friends, expose yourself to new experiences and participate in satisfying activities. emember, the Student Welfare and Support staff are always available to help with anything relating to your studies.

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FACILITIES, EQUIPMENT AND LEARNING RESOURCES

At BA ISAGO, our academics are focused on optimising your learning experience. Our teaching staff will use a number of innovative delivery methods to promote your understanding of your chosen programme. While you are studying with us you will have the opportunity to participate in a variety of lectures, tutorials, laboratory and studio sessions, group work, cross discipline projects, case studies, practical sessions, discussion groups and individual research projects, depending on the programme you choose.

BA ISAGO students are encouraged to participate in culturally diverse study groups and to take responsibility for their own learning. Much of your success will depend on your commitment to developing a mature and self directed learning style.

In addition, your programme may require you to gain work experience in practical settings. Many programmes include online references and resources to ensure that you have access to a wide range of up-todate information in your unit of study areas.

HIGHER EDUCATION LECTURESLectures are designed to help you better understand the topic you are studying. Your lecturer summarises the main points of the topic and introduces other related areas. You are expected to attend all lectures, and you are encouraged to take notes during the lectures. Lecture notes prepared by the lecturer may also be emailed to you upon request. Ask your lecturer if you can audio tape the lecture sessions. This enables you to summarise and prepare your own notes if you have missed out any importantpoints.

TUTORIALS AND CLASSESThese usually run in conjunction with the lectures. They are much smaller groups and enable you to address any questions that you may have during the actual lectures. Group work is very common in tutorials and classes, where everybody in the team is expected to contribute equally as marks are equally distributed to the group members.

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STUDENTS WITH DISABILITESPlease provide full details of any disability that you have (if you have not already done so or if your details have changed). In particular, please provide details of any special requirements and/or assistance you may require in order to study. All information provided will be kept confidential.

The purpose of this policy is to augment the policies and to establish the policies and procedures of BA ISAGO University concerning the fees All fees/costs are generated by the Finance Division and approved by the Board of Directors.

The Fee Policy contains the Rules and Regulations for fee payment and is subject to the following conditions:

1. Change without prior notice. 2. All applicable Fees are payable

before Registration. 3. All Fees are in Botswana Pula

(BWP) unless otherwise stated. 4. Fees are expected to increase

at an average rate of 10 percent every year.

5. Both full-time and part-time programmes are offered subject to minimum number of students.

6. The University College reserves the right to cancel classes.

The following provide BA ISAGO University obligations and commitments towards the fees payable and regulations and procedures for financial management and control.

1. The contract to study at BAISAGO, which forms part of the registration process, signed by the student and/or his/her guardian/sponsor,

legally binds the student to pay the full tuition fees for a particular period as determined by BAISAGO.

2. The student's liability is not affected nor reduced through ignorance on the part of the student (or his/her principle) regarding the rules and regulations of BAISAGO or of the invalidity of his/her registration in terms of the said rules and regulations.

3. By Signing and submitting the Registration Form, the student accepts responsibility for the payment of all prescribed fees.

4. A student shall not be allowed to re-register before the financial obligations of the previous semester have been met in full.

5. It is the responsibility of the student to ensure that the relevant steps are taken to validate his/her account for omitted module(s) and to report it to the Admissions Officer before the closing date for registration.

6. Should a student not attend lectures and fails to give prior written notice of cancellation before the cancellation deadline, such a student will be held liable for payment of all tuition fees for the full study period and shall not be refunded under any circumstances.

7. Students attending classes for which they are not registered will be identified by way of class lists

FEE POLICY

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and will be responsible for the full payment calculated on the fees applicable to the specific subject.

8. If BAISAGO's Academic Affairs Board temporarily or permanently suspends a student's privileges as a student, or temporarily or permanently suspends admission as a student, such a student forfeits all rights regarding the refunding, reduction or exemption of fees paid or payable to BAISAGO.

9. A change in the degree/diploma/certificate programme and/or individual programmes for which a student has enrolled for, may result in a change in tuition fees. It is the student's responsibility to ensure that all changes are reflected correctly on his/her account before the closing date for registration.

10.Students will be refused admittance to examinations and will not be allowed to participate in the graduation ceremony unless all outstanding financial obligations have been met in full.

11. The academic records and examination results of all students who fail to settle their accounts by the payment dates will not be released. Certificate/Diploma/Degree certificates will not be released until all outstanding financial obligations have been met in full.

12. Student accounts are sent to the sponsor/address provided by the student as guardian for account purposes. It is the responsibility of the student to forward such accounts to the person/party responsible for payment thereof if not him/herself.

13.BA ISAGO University is committed to setting up an endowment fund and commits to being ready to pay a refundable security deposit

14.Student accounts overdue by 120 days will be forwarded to BAISAGO’s external debt collection agents.

15.BAISAGO reserves the right to claim interest on arrear amounts at the prescribed prevailing interest rates.

International student fees will be determined by the country of residence of the student. The Southern African Development Community (SADC) students (including Namibia, Angola, Mozambique, Malawi, Swaziland, Lesotho, Madagascar, Zimbabwe, Zambia, South Africa, Mauritius, Seychelles, and Tanzania) will pay local fees plus a levy. International students from outside the SADC will be charged US dollar fees. Please refer to International Student Fee Schedule.

Banking Details; BA ISAGO UniversityFirst National BankBroadhurst Industrial Branch Account # 62247164445Swift Code

Always state your name & student reference number on the deposit slip. Without reference number your payment cannot be accepted. A deposit slip must be submitted to finance after a deposit is made to ensure that it is processed to the right account. It is the responsibility of a student to make sure that all payments are credited to his/her account.

PAYMENT OPTIONSInternational Students are required to pay all fees upon registration at the beginning of the semester. The fees will consist of:

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1. Application Fee (paid at application phase)

2. Registration Fee 3. Library Fee 4. Tuition Fees 5. Examination Fee (when applicable) This will attract no interest. However any changes made to the registration may require additional fees to be paid. (Refer to “Sundry Fees” section.)

SPONSORSHIP PAYMENTSA letter of authority on an official company letterhead is required prior to registration when a sponsor grants financial assistance in respect of student fees. Sponsored students will be exempted from the initial deposits, provided that such letter meets the requirements of BA ISAGO.

Sponsorship Conditions1. The letter of authority confirming

the sponsorship amount is subject to the approval of BA ISAGO.

2. The sponsor’s commitment must be specified in the confirmation letter. • The confirmation letters must

indicate that the payments will be made directly to BA ISAGO, not to the student.

• The letter must contain the student number.

3. Re-registration is subject to the full settlement of the account balance prior to registration and no extension for payment will be granted.

4. BA ISAGO signed Student Application Form forms the basis of a contract between BA ISAGO and the student/parent/guardian. Student/parent/guardian will be held liable for the full balance on the account should the sponsor fail to pay the account.

5. Statements will be sent to both sponsors and students, provided that the student’s account address is not similar to that of the sponsor.

6. Transactions excluded from the sponsorship will be the responsibility of the student and is payable by the deadline dates.

7. It is the ultimate responsibility of the student to communicate the fees due to the sponsor.

Written consent of the sponsor is required in the event of an overpayment before an application for a refund in the name of the student can be considered. No refunds will be made available to students unless the account has been fully settled and reflects a credit balance.

REFUND POLICY

Cancellation of StudiesAny student wishing to apply for a refund for their studies at BA ISAGO, shall notify the Admission Officer in writing of the withdrawal. Telephonic or verbal cancellations cannot be accepted.

Cancellation Conditions1. Only written cancellations directed

to and received by the Admissions Office will be valid.

2. The cancellation instruction must be dated and signed by the student.

3. The date on which BA ISAGO receives the cancellation will be deemed as the official cancellation date, not the date of the cancellation letter.

4. Should a student fail to attend classes and neglect to submit a written cancellation before the deadline dates, the student will be liable for payment of fees for all registered modules.

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5. After the termination of studies by a student, the full outstanding balance will immediately become due and payable and BA ISAGO will exercise the right to take the necessary steps to recover the full outstanding balance.

Change of Programme/Programmes/Modules

Any difference in study fees resulting from change in programme/programme/module maybe refunded to the student if it is done before the stipulated deadline as per the College calendar. The following will be considered:

1. Only written requests for changes directed to and received by the Admissions Office will be relevant

2. The change instruction must be dated and signed by the student.

3. The date on which BA ISAGO receives the change request will be deemed as the official change request date, not the date of the letter as such.

4. Students will not qualify for any credit should they neglect to submit a change request by the stipulated deadline dates.

5. Students remain liable for the registration fees and late enrollment fees (where applicable).

6. Should a student fail to attend classes and neglect to submit a written change request before the deadline dates, the student will be liable for payment of fees for all registered modules.

Refunds for OverpaymentsRefunds can only be requested in the case of an overpayment on the student’s account if the account reflects a credit balance.

Refund Conditions

1. All overpayment refund requests must to be referred ONLY to the Finance Office.

2. Deposits made by students can only be refunded to the student after payment from the sponsor is received, provided that the amount claimed does not exceed the available credit on the account.

3. For payments made by parties other than the student, written consent from the payer is required before the refund request can be considered.

4. A request for a refund, indicating the forwarding address, must be in writing and / or signed by the applicant.

5. A minimum of 14 days is required for processing and 21 days with respect to International students.

6. Cheque payments (excluding bank guaranteed payments) are subject to a 14-day clearance period before a refund application can be processed.

7. The original receipt is required for payments made via BA ISAGO’s bank account.

8. No refunds will be processed until after the official registration period.

9. The year-end closing date for refund requests must be done two week before the University College closes for the December vacation.

10.All refund cheques issued by BA ISAGO are not transferable and cannot be exchanged for cash. The cheque must be paid into the bank account of the beneficiary.

Non-refundable FeesThe following fees are not refundable under any circumstances:

1. Application Fees 2. The Registration and Late

Registration Fees paid (Refer to

PAGE 17

Fees payable Page 3) 3. Exemption Fees paid to UNISA and

other accrediting partners 4. Examination Fees paid to

professional bodies such as ACCA & ICDL.

CORRESPONDENCE

1. All students are required to provide postal address details of the addressee which could be self/guardian/sponsor. Correspondence sent by BA ISAGO will be deemed received by the addressee.

2. As BA ISAGO cannot guarantee the delivery of mail sent, BA ISAGO does not accept responsibility for incorrect addresses resulting in the non-delivery of a mailed account.

3. The student/guardian/sponsor may contact BA ISAGO Finance Department for any enquires.

4. It is the responsibility of the student to make enquiries should he/she not receive an account.

5. As required by law, BA ISAGO must be notified in writing within 14 days of any address changes and students should specifically indicate to which addresses the changes apply.

6. Statements are sent to the account address as provided by the student. The account address refers to the student’s OWN address and it is NOT the sponsor’s or employer’s address. For recipients of a sponsorship, BA ISAGO requires an official confirmation letter of the sponsorship/employer before the student will be able to register.

7. Sponsor’s address details are recorded separately. The student’s account address should, therefore, not be the same as that of the sponsor. It is important that the student at times, is informed of

the status of his/her account to validate registration details for omitted or erroneous subjects, etc. Statements are sent, one directed to the student’s address and a copy to the sponsor’s address. If the account address of the student is the same as the sponsor’s address, both copies will go to the sponsor.

STUDENT ACCOUNT ENQUIRIES

1. All enquiries should be forwarded to the Finance Department at the main campus of BA ISAGO University.

2. Enquiries about tuition fees and incorrect account debits or credits should be addressed to the staff in the Student Fee Office at the Finance Department at the following telephone numbers:

+267-3957705/7744

OFFICE HOURSMonday to Friday: 08.00hrs to 17.00 hrs Saturdays and Sundays closed.

PAGE 18

INTERNATIONAL STUDENT ACCEPTANCE FORM

This is your study agreement with BA ISAGO University in Gaborone, Botswana. You must ensure all details are correct, that the form is signed and submits as soon as is possible. Please keep a copy of this form for your records.

Please print clearly in black ink. Mark boxes with a cross X where required

Section 1 – Personal details and visa information

Family Name/ Surname as stated in passport:

First name (s):

Mailing Address:

City/Town:

Country: Nationality:

Telephone:

Email Address:

Date of Birth: Gender:

Passport Number:

Are you a temporary resident of Botswana? Yes No If yes, please provide a certified copy of your visa.

Are you a permanent resident of Botswana? Yes No If yes provide a certified copy of your visa If you answered no to the two questions above, at which office (city, country) do you intend to apply for your student visa?

Section 2 – Degree programme acceptance information

Name of Programme

Programme Code

Campus

Semester (1 or 2)

Duration

Credits

Commencement date

Required date of arrival

PAGE 19

Programme deposit fee: US$ Medical Cover fee US$Total US$

How will you make this payment?Telegraphic transfer (wire remittance) Direct deposit Please ensure that you write

• Full names• Student ID number as reference #• Banking Details;

BA ISAGO UniversityFirst National BankBroadhurst Industrial Branch Account # 62247164445Gaborone, BotswanaSwift Code

It is a requirement that all international students holding a visa are covered by the student health cover. Kindly refer to the link below for payment procedures; Find forms attached.

Section 3 – Student Medical Aid Cover

Section 4 – Emergency Contact details

Surname: First Name(s):

Mailing Address:

Telephone: Email:

Relationship to you: Language/s spoken:

Section 5 – Tuition Fee and payment details

Accommodation Requirements

Do you require Accommodation in Gaborone: Yes /NoDo you want University to facilitate your accommodation: Yes /NoAccommodation comes at apartment unit with 2- 3 bedrooms to share and common kitchen, living room and toilet.

If yes please select your preference:

Single room- $ 150.00 eachSharing -2- $ 120.00 eachSharing -3- $ 90.00each

PAGE 20

All accommodation comes with basic utilities. Students must get there personal mattresses, pillows ,sheets, blankets and must take out once they leave the accommodation.

DECLARATIONYou must read the following statements and sign to indicate you understand your contract with BA ISAGO University. If you are under 18, you must get your parent or legal guardian to sign as well.

I, ______________________________________________, acknowledge that;

• I have received a letter of offer that identifies , fees payable medical costs and any conditions attached to the offer

• I agree to be bound by the conditions attached to the offer. • I understand my obligations as a students as stated in the Admissions

policy that I must notify Admissions department of any change in my address and personal details.

• I understand that the letter of offer made by BA ISAGO University will be withdrawn and my enrolment cancelled if I have provided any false or fraudulent information. BA ISAGO will also notify the Botswana government and other authorities of the change in my enrolment, which may lead to the cancelation of my visa.

• I must arrive at BA ISAGO University before commencement of classes• My tuition fees do not include the cost of books, stationery, field trips, visa

costs or living expenses and may be subject to adjustment and annual increases.

• I have read and understood BA ISAGO study requirements, rules and regulations (which contain refund policy contained in the booklet)

• I must complete all my class work, assignments, activities and assessments in order to make satisfactory progress.

• I cannot change institutions during the programme without the letter of release from BA ISAGO University.

• I understand that BA ISAGO University can share information about my progress with my sponsor/ parents (only for students under 18)

• I understand that I am bound by all BA ISAGO statutes, rules and policies

Signature:

Date:

Parents/Guardian:

Date:(If the person accepting the offer is under 18 years of age)

Email:

PAGE 21

SEND YOUR COMPLETED FORM TO:

PHYSICAL ADDRESS 11 Koi Street Peolwane, Gaborone, Botswana

EMAIL

malebogo.eaikitse@baisago.ac.bw

mompati.pitwane@baisago.ac.bw

ENQUIRIES

Phone: +267 3957744gaborone.campus@baisago.ac.bw

THANK YOU FOR CHOOSING BA ISAGO UNIVERSITY

PAGE 22

Section E - Confidential Medical History

Section F - Additional Information

International Student Scheme

Yes No

Administered by

Passport No.

Identity No.

Email Address 2

Email Address 1

1. Shortness of breath, palpitations, raised chelestrol, stroke, raised blood pressure, heart murmur, angina, heart attacks or other cardiac/vascular disorder?

Principal Membername

Please tick either Yes/No to each of these questions. Do you have , or hav eyo eveer had any of the following

(PLEASE TURN OVER)

Application Form Continued.......

2. Difficulty when breathing, persistent cough, tuberculosis, asthma, bronchitis pneumonia, croup or any other relatedrespiratory disorder?

3. Nephritis, prostrate problems, kidney stone,congenital kidney disorder, albumen in urine, uraemia or any other urinary/kidney disorder?

4. Diabetes, sugar in blood/urine, glandular,disorder, goitre or any other endocrine disorder?

5. Conditions of joints or spine including rheumatism, arthri, neck or back disorder?

6. Any lumps, growths (benign or malignant cancer, Hodgkin’s disease, leukema, skin cancer, lesion or any other related problmes?

7. Ulcers (gastric or duodenal hiatus, hiatus cancer, lesion or any other related problmes dysentery, gastro-intestinal or abdominal obstructions or any other related disorders?

8. Nervous or mental complaint e.g. epilespsy convulsions, dizziness, blackouts, paralysis meningitis,anxiety states, dpression, alcoholismmeningitis,anxiety states, dpression, alcoholism

9. Ear, eye, nose, throat problem, icluding ear discharge, hearing loss, defective vision tonsillitis, groments, injuries, or any other ENT disorders? 10. Diseases of the reproductive system e.g infertility, ovarian cysts, uterine fibroids, abnormality of pregnancy or confinement or any other related reproductive system disorder?

11. Expecting or planning to have a baby? State the dates

12. Sexually transmitted diseases e.g sysphilis.gonorrhoea, HIV /AIDS relatedilliness or any other sexually transmitted diseases?

13. Any physical disabilities or injuries?

14. Any congenital disease/disability?

15. Any special dental treatments e. crown bridge prothodontic and orthodontic appliances or any other dental problems?

This section applies if you have indicated “YES” to any questions in section E, if you are unsure whether any details are relevant, you must include the,.Please indiate the revelant question number from section E in brackets ()

Please specify as accuately as

possible the name of the illness or

medical problem.Where applicable, please state the area of the body affected e.g right leg, left

eye

( )

( )

( )

( )

( )

( )

PAGE 23

International Student Scheme

Section A - Institution Details -

InstitutionName

Student Number

Primary Secondary Tertiary

(Please tick where applicable)

Section B - PrincipalDetailsMember Information - Banking Details

Surname

First Names(In full)

Identity No.

Passport No.

Date of Birth

Nationality

Cell Phone 1

Cell Phone 2

Administered by

D D M M Y Y Y Y

The date you want your cover to start: Shaded Areas for office use only

Application Form

Male / Female(Please tick where

applicable)

M F

Postal Address.

P/BAg

Email Address 2

Email Address 1

Home Phone.

Work Phone

Membership Number

Monthly

Bi-Annually Annually

Quarterly

Note: Copy of ID/Passport to the attached form - legally required

BOMaid Bank Account:First National Bank of Botswana - Main MallBranchCode: 282267Account Number #: 571 3111 3369reference: use your membership number

Current proof of schooling.

PAGE 24

International Student Scheme

Section C - Your Payment - Member Information - Banking Details -

Section D - Next of kin

Surname

(if Parent/Guardian)

Relationship

Surname

Name

Name

Bank Name

Branch Name

Account Number

Branch Code

Self Parent/Guardian

(Please tick where applicable)

Account Type

Administered by

Signature Date

I / Wehereby instruct and authorise Botswana Medical Aid Society to draw against my / account with the above named bank / our monthly subscriptions on the ................................ dayof eachmonth commencing................................... And continuing until further notice in writing from me/us. All such withdrawal from my / our accunt shall be treated as though they have been signed by me / us personally. I / We authorise Botswana Medical Aid Society to automatically update the monthly subscriptions due to member changes and annual subscriptions adjusment without the need to sign new debit order authorisation. This instruction may be cancelled by me / us by giving a 30 days notice in writing, sent by registered mail or delivered to the society’soffices, but I / We understand that I / We shall not be entitled to any refund of amouns which the Society may have already withdrawn while this authorisation was in force, if such amounts were legally owing to the Society. Receipt of this instruction by the Society shall be regarded as a receipt thereof by my / our bank.

PAGE 25

International Student Scheme

Administered by

Application Form Continued.......

When did the symptoms

start and when was treatment

cimpleted

What treatmet did you recieve

and when (please includedates, namesand details of ‘medications)?

What was the outcome of

the treatment(e.g ongoing,

complete,recovery,

recurrent orlikey to recur)?

( )

( )

( )

( )

( )

( )

( )

( )

( )

( )

( )

PAGE 26

NOTES

PAGE 27

Head Office / Gaborone Campus11 Koi Street, Ditimamodimo (Block7), Gaborone

T (+267) 3957744F (+267) 3957709

gaborone.campus@baisago.ac.bw

Francistown CampusHaskins Building, Plot 1602/3, Off Sam Nujoma Road,

Light Industrial Site, FrancistownT (+267) 2418780F (+267) 2418778

francistown.campus@baisago.ac.bw

Maun Satellite Campus Plot 394, Mabudutsana Ward,

corner of Moremi 3 Road and Mogalakwe Road, MaunT (+267) 6867021 F (+267) 6867021

maun.campus@baisago.ac.bw

www.baisago.ac.bw

11 Koi Street, Peolwane (Block 7), Gaborone