bound tree - customer overview- 2014

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Partners in EMS Russ Eskew, ATP, RRTS Account Manager, Arizona (cell) 602-312-7051 / (email) [email protected]

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Page 1: Bound Tree - Customer Overview- 2014

Partners in EMS

Russ Eskew, ATP, RRTSAccount Manager, Arizona

(cell) 602-312-7051 / (email) [email protected]

Page 2: Bound Tree - Customer Overview- 2014

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With over 30 years of experience, Bound Tree Medical is a specialty distributor of emergency medical equipment, pharmaceuticals and supplies for EMS professionals in the pre-hospital industry.

Bound Tree MedicalPartners in EMS

• InnovationThe most cutting edge EMS products, pharmaceuticals and equipment.

• KnowledgePersonalized training and support.

• ResponseEasy ordering with fast, reliable delivery.

• PassionCommitment and support for the EMS community.

Page 3: Bound Tree - Customer Overview- 2014

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Bound Tree Medical is a subsidiary of Sarnova, Inc. – a privately held, American company headquartered near Chicago, Illinois.

Bound Tree MedicalPartners in EMS

Sarnova is a comprehensive provider of healthcare products across the pre-hospital and acute-care continuum.

Page 4: Bound Tree - Customer Overview- 2014

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Bound Tree Medical has relationships with leading manufacturers to provide and enhance products exclusively for the EMS and military organizations.

From everyday disposables to extensive capital equipment, Bound Tree Medical provides quality products from the best manufacturers.

Our comprehensive listing of categories provides convenient, one-stop shopping for our customers.

Innovation: Exclusive Product Offering

Page 5: Bound Tree - Customer Overview- 2014

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Bound Tree Medical offers a Curaplex product line designed to offer quality, field tested products to provide budgetary relief on everyday consumables.

Innovation: Curaplex & Pharmaceuticals

Bound Tree Medical offers a full line of Pharmaceuticals and accessories, including Class II and Class IV drugs. As a leader in the industry, we are committed to the compliance of federal and state regulations.

Electronic Class II Controlled Substance OrderingClass II controlled substances can now be ordered through our secure electronic Controlled Substances Ordering System (CSOS) without the supporting paper DEA Form 222!

Page 6: Bound Tree - Customer Overview- 2014

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Preventive MaintenanceExtend the life of your AEDs and monitor/defibrillators and avoid costly repairs with Bound Tree Medical’s Preventive Maintenance (PM) program offered through 2nd Life Biomedical.

Recertified Equipment State-of-the-art Testing

We only use current, state-of-the-art testing equipment to scrutinize how each parameter of your device performs.

Detail, Detail, Detail Devices are painstakingly detailed to ensure it is as close to out-of-the-box new in appearance as possible. We then put only new electrodes and batteries on every device (something not all suppliers do).

We Have You CoveredWe carry full liability coverage that extends to the equipment we sell (although we have never needed to file a claim). We take the re-certification process seriously and you can count on us to treat your device as if our own lives depended on it.

Recertified and Bio-Medcial

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Account Managers:* Establish partnerships and address individual needs* 65+ throughout USA - 70% have EMS backgrounds* Knowledge of state, regional, national requirements* Inside sales team increases EMS industry penetration

Customer Service:* Highly trained representatives with EMS knowledge* Available 7:30am to 8pm, EST

Clinical Advisory Board:* Provide insight to EMS industry* Comprised of industry thought leaders, medical directors, EMS

personnelBound Tree University:

* Research and training website dedicated to EMS personnel* On-line, accredited training with extensive research materials* News releases and up-to-date publications

Knowledge

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Integrated Supply Chain:* Delivers the right product at the right time at the right

value for you

Advanced Ordering Support:* Personal service available; On-line ordering and

monitoring* Emergency Disaster Support available 24/7* Operative IQ Inventory Management System

Procurement and Inventory:* Utilize forecasting systems to maintain accurate

inventory* On average, 22,500 orders ship each month* Continual monitoring of all warehouses* 96.48% orders ship the same day

Response

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Response: Distribution & Delivery

Multiple Distribution Centers are strategically positioned for operational efficiency and disaster response.

95% of all of our customers can be reached using UPS Ground within 2 business days

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• Legacy Scholarship Program provides assistance to children of Firefighters, EMT’s or Paramedics pursuing a career in Emergency Medical Services.

• Grants Assistance Division helps organizations find funding opportunities.

• Supports nearly 200 EMS organizations by attending state and local conferences and events each year

• Sarnova contributed over $500,000 worldwide to support Haiti relief efforts, the National Fallen Firefighters Association, American Red Cross and other industry associations in 2010.

Passion: The Heart of EMS