bpm and document workflowsautomotive.bg/wp-content/uploads/2014/03/5_konicaminolta...2014/03/05 ·...
TRANSCRIPT
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BPM and Document workflows Solutions from Konica Minolta
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ABOUT KONICA MINOLTA BUSINESS SOLUTIONS BULGARIA
Established in 2004 as a part of the global Konica Minolta company network
Business area:
Business Technologies
Market leader in the office multifunctional devices and in the digital production printing systems
40 + highly qualified specialists
Own warehouse in Bulgaria and national wide service network
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ABOUT KONICA MINOLTA – BUSINESS TECHNOLOGIES PORTFOLIO
Office Solutions − MFPs (multi-functional peripherals) − Laser printers − Peripheral devices − Software applications − Services Production Printing Solutions − Digital printing systems − Digital color-proofing systems − Software applications − Services
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BPM AND DOCUMENT WORKFLOW SOLUTIONS FROM KONICA MINOLTA
Creation
Digitalization and distribution
Access and collaboration
Management and control
Archive
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SCENARIOS OF HOW DOCUMENTS ARE SHARED
1. Scenario: Email file collaboration
2. Scenario: Manual print file sending
3. Scenario: Hand-over hardcopy document to next person
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DOCUMENT DISTRIBUTION SCENARIOS & SHARING EMPLOYEE PAIN POINTS
Customer Pain Points Long period of document task completion
A lot of reminders need to be sent to fulfill tasks on
document
Employees do not have clear overview on tasks
Lost documents
Lack of transparency of document status
No version and change history
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Enterprise Pain Points Low productivity
Incoherent document process traceability
Delayed business processes
Lost documents
Decreased employee motivation
Low customer satisfaction Paper document accumulation
DOCUMENT DISTRIBUTION SCENARIOS & SHARING ENTERPRISE PAIN POINTS
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DOKONI CASE Process paper documents electronically
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HIGHLIGHTS
Document management application Main purpose - to index and transfer documents between users
Supports pre-defined and ad-hoc process workflows
Define access rights based on document type and indices
Before completion of a defined task, the document cannot be transferred to another user
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HIGHLIGHTS
Document workflows are driven by: – Rights to view and edit documents – Rights to change the document status – Required attributes to be filled in Users get a clear & quick overview of documents tasks & status
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PROCESS PAPER DOCUMENTS ELECTRONICALLY
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RAISE EMPLOYEE PRODUCTIVITY & MOTIVATION COMPLETE INTERNAL PROCESSES IN LESS TIME
One-click buttons to process document or insert required data
Documents processed in fewer clicks improve employee productivity & motivation
Employees are interacting on more tasks and processes Pre-defined workflow ensure only document relevant steps are performed
Overall visibility on assigned tasks
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Fill out E-form
Hiring Dept?
Legal Dept.
Marketing Dept.
Engineering Dept.
Status?
Applicant is match? Rejected
Approved
Initiate On-boarding Process
End
HOW A „WORKFLOW“ CAN LOOK HUMAN RESOURCES WORKFLOW - HIRING
Applicant is match?
Applicant is match?
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HOW A „WORKFLOW“ CAN LOOK HUMAN RESOURCES WORKFLOW - LEAVES
NO
YES
Fill out E-form
HR Dept?
Employee is eligible?
Status?
Rejected
Approved
Inform HR
End
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SAMPLE SCREENSHOTS
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SAMPLE SCREENSHOTS
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SAMPLE SCREENSHOTS
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SAMPLE SCREENSHOTS
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SAMPLE SCREENSHOTS
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SAMPLE SCREENSHOTS
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SAMPLE SCREENSHOTS
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YOUR BENEFITS AT A GLANCE
Process paper documents electronically
Connect employees with document critical tasks
Supervise / Control document workflow (tasks) status
Traceability of documents in process & completed
Raise employee productivity & motivation
Complete internal processes in less time
Low cost solution for big impact
Easy adoption of workflow process system (from 1st day)