BPM CHALLENGESDocumentation, Comunication and Implementacion

GAP BETWEEN PROCESS IMPROVEMENT AND BPMS

▪ 75% of professionals are involved in process improvement through Lean Agile, 6S, Kaizen etc.

▪ Only 38% are supported with comprehensive platforms such as ERP and CRM

▪ Only 27% translate process improvements to BPMS

• Difficulties of creating a BPMS business case• Difficulty of obtaining the resources with the required

capacities• Difficulties integrating a team of BP experts.

GAP BETWEEN PROCESS IMPROVEMENT AND BPMS

“Focal process” to “BPMS” gap Level of involvement in BPM initiatives

“They have invested in definingtheir processes, but have notinvested in aligning processesthroughout the enterprise. “

BPM TODAY

BPM TODAY

BPM TODAY

BPM TODAY

BPM TODAY

BPM TODAY

TAKE-AWAYS