bpm performance manager express for hp 3par v1.1 bmc performance manager express for hp 3par to an...

User Documentation December 2014

BMC Performance ManagerExpress for HP 3PAR

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Customer SupportYou can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "BeforeContacting BMC Software."

Support Web Site

You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can

Read overviews about support services and programs that BMC Software offers:

Find the most current information about BMC Software products

Search a database for problems similar to yours and possible solutions

Order or download product documentation

Report a problem or ask a question

Subscribe to receive e-mail notices when new product versions are released

Find worldwide BMC Software support center locations and contact information, including e-mailaddresses, fax numbers, and telephone numbers

You can also access product documents and search the Knowledge Base for help with an issue athttp://www.sentrysoftware.com

Support by Telephone or E-mail

In the United States and Canada, if you need technical support and do not have access to the Web,call 800 537 1813. Outside the United States and Canada, please contact your local support center forassistance. To find telephone and email contact information for the BMC Software support center thatservices your location, refer to the Contact Customer Support section of the Support page on the BMCSoftware Web site at http://www.bmc.com/support_home.

Before Contacting BMC Software

Before you contact BMC Software, have the following information available so that Customer Supportcan begin working on your problem immediately:

Product information

product name

product version (release number)

license number and password (trial or permanent)

Operating system and environment information machine type operating system type, version, andservice pack or other maintenance level such as:

PUT or PTF

system hardware configuration

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BMC Performance Manager Express for HP 3PAR

http://www.bmc.com/support_home



Table of Contents 3

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Table of Contents...........................................................................................................................14Installing BMC Performance Manager Express for HP 3PAR

...........................................................................................................................16Adding BMC Performance Manager Express for HP 3PAR to an Element Profile

...........................................................................................................................21Adding Application Classes to an Existing Element

...........................................................................................................................24Deleting Application Classes from an Element

...........................................................................................................................24Removing HP 3PAR Express from the Portal

...........................................................................................................................25Deleting Application Classes from an Element Profile

...........................................................................................................................27Automatically Enabling the Application Classes

...........................................................................................................................28Creating and Importing an Adapter for a BMC Portal Solution

...........................................................................................................................35Managing Baselines and Key Performance Indicators

...........................................................................................................................39Setting Thresholds

...........................................................................................................................42Reporting

...........................................................................................................................43Enabling the Debug Mode

...........................................................................................................................43Disabling Volumes Monitoring

...........................................................................................................................47Battery

...........................................................................................................................47Cage

...........................................................................................................................48Disk Temperature

...........................................................................................................................49Ethernet Port

...........................................................................................................................50Fan

...........................................................................................................................50FC Port

...........................................................................................................................52Internal Disk

...........................................................................................................................52Interface Card

...........................................................................................................................53Magazine

...........................................................................................................................53Memory

...........................................................................................................................54Node

...........................................................................................................................55Physical Disk

...........................................................................................................................57Power Supply

...........................................................................................................................58Processor

...........................................................................................................................59SAS Port

...........................................................................................................................60Storage System

...........................................................................................................................61Storage Pool

...........................................................................................................................63Voltage

...........................................................................................................................64Volume

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...........................................................................................................................66Special Note on Application Collection Status

Overview

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BMC Performance Manager Express for HP 3PAR is an agent-less Performance Manager for the BMCPortal environment which monitors all your HP 3PAR storage assets within a centralized managementconsole. All the information concerning storage systems, controllers, cages, nodes, disks andvolumes, etc., are directly displayed in your BMC Framework.

By monitoring all your HP 3PAR storage devices within a centralized management console, you canrespond quickly to performance problems, easily determine capacity requirements, effectively planfor network expansions or also keep an eye on the critical hardware components of HP 3PAR.

BMC Performance Manager Express for HP 3PAR discovers and monitors all the software aspects ofthe storage system (capacity, data traffic, oversubscription, etc.), as well as the hardware aspects ofthe HP 3PAR storage systems (batteries, interface cards, fans, power supplies, temperatures,voltages, etc.) within the Portal framework through a single solution.

The complete storage monitoring solution architecture is composed of the elements represented inthe illustration below:

BMC Performance Manager Express for HP 3PAR – Architecture

Being a Performance Manager specifically designed for BMC Portal, BMC Performance ManagerExpress for HP 3PAR uses the Portal’s web-based interface and features for installing, managing andmonitoring your infrastructure.

For convenience, the product may be called BPM Express for HP 3PAR within the product documentation and onlinehelp.

Supported Platforms

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BMC Performance Manager Express for HP 3PAR fully supports any HP 3PAR Storage System thatcomes with the embedded SMI-S provider.

Minimum Requirements

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The computer on which you install BMC Performance Manager Express for HP 3PAR should alreadyhave:

1. BMC Performance Manager Portal version 2.5.00

2. Access to an RSM i.e. Remote Service Monitor

The RSM program must be installed on a Windows platform. This can either be same as the serverwhere the Portal is installed or, any other Windows computer on the network.

Once you install BMC Performance Manager Express for HP 3PAR, you can add as many elements asyou require in your monitoring environment.

The Product

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The BMC Performance Manager Express for HP 3PARpackage

The file required for the installation of BMC Performance Manager Express for HP 3PAR is:

1. BPM-Express-for-HP-3PAR-<version>.par

The above-mentioned file is valid for installation on Windows, UNIX and Linux.

Please contact your BMC sales representative to purchase the license to use product. The productpackage is to be downloaded from the Sentry Software website on the BMC Performance ManagerExpress for HP 3PAR product page. A trial version is available for free from the Sentry Softwarewebsite.

How it Works

Once BMC Performance Manager Express for HP 3PAR is installed in your Portal environment:

1. To start up the monitoring, add its corresponding application class to an element or elementprofile. The BMC Performance Manager Express for HP 3PAR application classes are listed underthe Storage category.

2. Fill in Properties and Credentials information and click Next.

3. Set the threshold parameters.

4. Click Finish to validate.

Portal Level

BMC Performance Manager Express for HP 3PAR is an agent-less solution designed specifically forBMC Portal. Therefore, it uses/shares/offers all the procedures, features and capabilities offered inthe Portal, like Element Profile, Shared credentials, Adding/Editing/Deleting classes etc.

HP 3PAR Express Level

As described above, you need to enter certain information:

Collection interval

HTTP/HTTPS configuration details depending on the device mode.

http://www.sentrysoftware.net/Products/HP3PARExpress_Overview.asp

Installation Guide

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This chapter explains how to install and run BMC Performance Manager Express for HP 3PAR.

As BMC Performance Manager Express for HP 3PAR is a performance manager specifically designedfor the BMC© Portal environment, it uses the Portal’s web-based interface and features for installing,managing and monitoring your Information Technology (IT) infrastructure. The full integration withBMC® Portal provides a single customizable entry point for data from multiple sources and a singleview that enables you to monitor the health and performance of your infrastructure.

Installing BMC PerformanceManager for HP 3PARUploading BMC Performance Manager Express for HP3PAR to BMC Portal1. Place the BPM-Express-for-HP-3PAR-<version>.par file in a known location on your file

system. Log in to the Portal with super-administrator credentials.

15Installing BMC Performance Manager for HP3PAR

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2. Click on Portal, then under Tasks click Performance Managers.

3. Click Upload and then click Browse to open a file selection dialog box.

4. Select BMC PM Express for HP 3PAR by Sentry Software <version> and click Open.

5. Click Upload. The Portal uploads the PAR file to the database, and BPM Express for HP 3PARnow appears as BMC Performance Manager Express for HP 3PAR by Sentry Software in the list ofPerformance Managers.

6. The word Published next to BMC Performance Manager Express for HP 3PAR in thePerformance Manager list indicates that the product is successfully installed. You are now readyto begin using BMC Performance Manager Express for HP 3PAR.

7. In the Portal Configure tab, verify each monitored disk arrays' properties and thresholds valuesto make sure all the necessary settings are properly configured.

16Adding BMC Performance Manager Express forHP 3PAR to an Element Profile

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Adding BMC Performance ManagerExpress for HP 3PAR to an ElementProfile1. Log in to the Portal with normal user credentials

2. Click Configure tab > Element Profiles. The Available Profiles page appears. Select the

Profile to which you wish to add the Storage class, and then click Edit.

Selecting a Profile


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3. The selected Element Profile’s Properties page appears. Go to Application Classes > Add.

Adding Application Classes

4. The Element Profile Properties – Add Application Classes page appears. Choose Storagefrom the Select Category drop-down list.


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Selecting the Storage Applicable Class

5. When selecting the category Storage from the drop-down list, all the different HP 3PARapplication classes will be displayed.

6. Select the application class applicable to your system and click Next.

7. On the Properties and Credentials page, enter the information required for monitoring HP3PAR:

Information required to monitor W indow s systems

Input Properties Description

Collection interval Select the polling interval from the drop-down list. Unit: Minutes.

Credentials Enter the username and password used to connect to the HP 3PAR system.

Hostname Enter the hostname or IP address of the HP 3PAR system to be monitored.

Port Enter the port number used by the HP 3PAR SMI-S Agent (default: 5989).

Transport Protocol Select between HTTP or HTTPS transport protocols that will be used for connecting tothe HP 3PAR system.

Unknown Status Management: Define the action to be performed when the PM is unable to detect the status of amonitored device. Possible values:

0 (OK) to set the Status parameter to OK1 (Warning) to trigger a WARNING on the Status parameter (default)2 (Alarm) to trigger an ALARM on the Status parameter


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Oversubscription SituationThreshold (%)

Enter a threshold value (%) for the consumed capacity percentage that will set thesituation parameter to 1 (TRUE) and trigger a warning for thin and oversubscribedstorage pools. This parameter applies only to thin Storage Pool (An Alarm is triggeredwhen the subscribed capacity percent is greater than 100 % and the consumedcapacity is higher than 75 %).

Disable Volumes Monitoring Select "Yes" to disable the volume class.

Debug Mode "Yes" enables the debug mode while "No" disables it. The debug output is stored in afile on the RSM server. The debug file is located at "%RSM_HOME%\RSM(xx)\server\rsm\log\sen*_debug.log".

Missing Device Detection By default, the missing device(s) will be detected and monitored. Setting the optionto No will deactivate the detection and the monitoring of the missing device(s).


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8. After entering the element properties and credentials, you arrive at the final step for adding the BMC Performance Manager Express for HP 3PAR application class: Thresholds, Properties andCredentials.

9. Thresholds are automatically set by BMC Performance Manager Express for HP 3PAR. It isrecommended to keep the default thresholds (or see the Thresholds section). Click Finish.

10. Click Done to save the changes made. The BMC Performance Manager Express for HP 3PARapplication class is now added to all the elements in the selected Element Profile.

Element Profile Properties

21Adding Application Classes to an ExistingElement

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Adding Application Classes to anExisting Element1. In the Configure tab: Click the Element to which you wish to add the HP 3PAR solution and the

Element Properties page appears. Scroll down to Application Classes > Add. Make sure thatthe element's platform is defined as <Storage>.

Adding an Application Class

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2. On the Properties – <Element> – Add Application Classes page > Select Category >Storage.

3. In the Available Application Class list, select the application class applicable to the elementand click Next.

Application Class Properties

4. The Properties and Credentials page appears asking for the information required formonitoring HP 3PAR. Enter the required information.

5. Thresholds are automatically set by BMC Performance Manager Express for HP 3PAR. It isrecommended that you leave the default thresholds as they are. Click Finish. Details on how tomodify thresholds are given in the User Guide.

You can now return to the Status tab to view the monitoring of the element by BMC PerformanceManager Express for HP 3PAR.

Un-installing BPM Express forHP 3PAR

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The procedure is the same as for any other Performance Manager on the Portal:

1. Delete all BMC Performance Manager Express for HP 3PAR application classes from all elements

2. Remove BMC Performance Manager Express for HP 3PAR from the Performance Manager list ofthe Portal.

The BMC Performance Manager Express for HP 3PAR cannot be un-installed unless all its applicationclasses are removed from each element.

Deleting Application Classes froman ElementAn application class can be deleted from an element in two ways, just as it could be added throughtwo routes: through Elements or through Element Profile.

If the element was created directly through Elements:

1. Click in the Configure tab > Properties > click on the element.

2. In the Application classes section > click Delete.

3. The Available Application Classes for Removal page appears.

4. Select the HP 3PAR application classes and click Next. It is possible to select more than one at atime.

5. A Changes Saved message appears, confirming that the deletion has been done.

Repeat this procedure on all elements to which HP 3PAR Express application classes are added.

Removing HP 3PAR Express fromthe PortalTo uninstall or remove HP 3PAR Express from the Portal console, follow the same steps as for anyPM on the Portal console:

1. Log in with super-administrator credentials and click on Portal > Performance Managers.

2. Ensure the Performance Managers list shows “0” Elements next to the name: BMC PM Expressfor HP 3PAR by Sentry Software.

3. Select BMC PM Express for HP 3PAR by Sentry Software and click Delete.

4. Confirm deletion of the selected Performance Manager by clicking on Delete.

5. A message displaying successful deletion appears.

BMC PM Express for HP 3PAR by Sentry Software is then completely removed from your BMC Portalenvironment.

25Deleting Application Classes from an ElementProfile

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Deleting Application Classes froman Element ProfileAn application class can be deleted from an element in two ways, just as it could be added throughtwo routes: through Elements or through Element Profile.

If the Element Profile route was used, click on Configure tab > Element Profile > select Profile> Edit.

1. Once in the Element Profile Properties page, scroll down to the Application Classes sectionand click on Delete.

2. On the Available Application Classes for Removal page, select all the BMC PerformanceManager Express for HP 3PAR classes (prefix Studio) and click Next.

3. Confirm the deletion of the selected classes by clicking on Delete.

4. A Changes Saved message pops up confirming the deletion of the application classes from thiselement profile.

The selected application classes will be deleted from all elements that were created using this element profile.

Integrating with BMCProactiveNet PerformanceManagement

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Overview

To integrate a Performance Manager into BMC ProactiveNet, you need to first install and configurethe solution in BMC Portal, automatically enable the application classes and create a specific adapter.An adapter for BMC Portal facilitates pulling of performance data from existing BMC Portal solutionsinto BMC ProactiveNet. Using an Adapter, you can import BMC Portal application classes (provided ina Performance Manager – PM) into BMC ProactiveNet. The Adapter periodically synchronizes theperformance data collected by these application classes into BMC ProactiveNet.

Adapter for BMC PATROL Architecture

Automatically Enabling theApplication ClassesTo automatically enable application classes:

1. Uncompress the BPM-Express-for-HP-3PAR-<version>-PM2BPPM.zip file

2. Copy all the BPM_SENTRYSOFTWARE_HP_3PAR_SOLUTIONSEN_HP3P_MAIN xml filesinto: <BPPM install dir>\ProactiveNet\pw\pronto\systdata\adapter-defaults

3. Restart the BMC ProactiveNet server

You will then have to create and import an adapter for a BMC Portal PM

28Creating and Importing an Adapter for a BMCPortal Solution

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Creating and Importing an Adapterfor a BMC Portal Solution

Creating an Adapter for a BMC Portal Solution1. Open the BMC ProactiveNet Administration Console. The BMC ProactiveNet Administration

Console is displayed as shown in the following figure:

Accessing the Administration tab in the Administration Console


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2. Right-click the Adapters folder and select Import Monitor Types and Add Adapter > BMCPortal.

Importing Monitor Types and Adding Adapter


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3. In the Configuration tab, enter the required information:

Setting the connection parameters

In the Instance Name field, enter a name for this instance of the Adapter that will performthe integration of the ‘targeted PM’ into BMC ProactiveNet.

Select the Agent where this instance of the Adapter will be executed

Enter the required information to connect to BMC Portal: BMC Portal Host Name or IPaddress, Port, BMC Portal User Name and Password

To successfully integrate the PM with BMC Proactivenet, the BMC Portal User Account specified musthave at least been used once to log in to BMC Portal and have the HP 3PAR Application Class added toan existing element.

Enter the required information to connect to BMC Portal Datastore: BMC Portal DatastoreHost Name or IP address, Port, and credentials


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4. Click Next to continue

Selecting the Application Classes to import


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5. Select the application class to import and click Next

6. Set the Filter details if needed.

Setting filter details


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7. Click Next to Continue.

8. Set the Auto-sync poll scheduling, if needed.

Scheduling Auto-sync polls


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9. Click Next to continue. The system displays a summary of your settings, click Finish to confirm.The Adapter has been added to the Adapters folder of the Administration Console.

Adapter added to the Adapters folder

10. To see the class instances that have been imported by the Adapter, expand the Adapters folder,right-click the Adapter and select Details.

We strongly recommend that you create a specific adapter for each PM you need to integrate into BMCProactiveNet to enable the update of a single PM independently.

Once created and imported, the Adapter will be displayed in the Devices folder of the BMCProactiveNet Operations Console.


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Managing Baselines and KeyPerformance IndicatorsIn order to facilitate the detection of abnormalities on your monitored environment, BMCProactiveNet calculates baselines per parameter (metrics or attributes) based on values collectedover a specified period of time to determine a normal operating range. When the collected values forthese parameters are out of range, an alert is triggered.

Some parameters are identified by default as Key Performance Indicators and therefore automaticallyincluded in the base lining calculation.

Managing baselines

The baseline is the expected normal operating range for a metric or attribute of a monitor.

The baseline is calculated by collecting the values for a monitor’s attributes and metrics over aspecified time period and establishing a low baseline value (consisting of the 10th percentile of all thevalues for a given time period) and a high baseline value (consisting of the 90th percentile of all thevalues for a given time period), taking a weighted average of these values over time. A higher weightis given to the latest data being factored into the baseline average. The accuracy of the baselineimproves over time.

Requirements for baseline generation

For baselines to be generated for an attribute, that abnormality threshold means that the thresholdexists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes that have anactive abnormality threshold and are also KPI attributes will have baselines generated for them.

Absolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements.

Managing Key Performance Indicators

The KPI attribute of a parameter can be activated or deactivated manually through the BMCProactiveNet Administration Console. In this PM, some parameters or attributes have beendesignated as important indicators of performance (KPIs). We do not recommend that these defaultsettings are modified.

However, advanced users may activate or deactivate KPIs from the BMC ProactiveNet AdministrationConsole.

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To add or remove Key Performance Indicator (KPI) attributes for amonitor type

1. In the Administration Console, from the menu bar, choose Tools > KPI Administration.The KPI Administration dialog box is displayed.

2. From the Monitor Type list, choose the monitor type for which you want to add or remove KPIattributes. A list of attributes for the selected monitor type is displayed.

3. In the KPI column for the attributes that you want to add or remove as Key PerformanceIndicators:

select the KPI check box to add the corresponding attribute as a KPI

deselect the KPI check box to remove the corresponding attribute from the KPIs for thatmonitor type

For complete and detailed information on this procedure, please refer to the BMC ProactiveNet documentation availablefrom BMC Web site.

Parameters for which the system by default calculates baselines as well as parameters considered asKPIs are respectively identified by the following icons:

Baselining

KPI

User Guide

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BMC Performance Manager Express for HP 3PAR monitors all of the performance metrics and usagestatistics of your HP 3PAR storage systems. (disk space usage, processor utilization, I/Os on thedisks/nodes/volumes, etc). BMC Performance Manager Express for HP 3PAR also enables BMC Portalto monitor computer hardware covering all the physical aspect of the HP 3PAR storage systems(batteries, interface cards, fans, power supplies, temperatures, voltages, etc). It continuouslymonitors the activity of each system and is also able to build reports on past utilization statistics.

This section deals with information on basic configuration and administrative tasks within the BMCPM Express for HP 3PAR by Sentry Software solution.

BMC Performance Manager Express for HP 3PAR by Sentry Software is a Performance Managerspecifically designed for BMC Portal; consequently, it uses the same common features and procedures ofBMC® Portal. This document assumes that the user knows how to use the Portal and therefore explainsprocedures only related to BMC PM Express for HP 3PAR by Sentry Software, and not on how to addElements, Element Profiles etc. Please refer to the BMC Portal documentation for details on how to usethe Portal.

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Setting Thresholds

Whenever relevant, BMC Performance Manager Express for HP 3PAR automatically sets thresholdsfor parameters. If you prefer a more fault-tolerant monitoring, you can modify the thresholds of eachparameter through the Configure tab > Edit Thresholds.

1. In the Configure tab, click:

Storage (<platform>) icon > Thresholds, Properties and Credentials > Edit tomodify the parameter thresholds of several storage objects of an element

Instance icon > Thresholds, Properties and Credentials > Edit to modify the thresholdsof a particular instance

Thresholds, Properties and Credentials

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� Any modification to the thresholds or any other properties of elements created using the

"Element Profile" mode is to be done using the Element Profile route or by clicking "OverrideProfile"

2. Disable the alert conditions in the Status parameter, i.e. un-check the boxes for Warning andAlarm.

Disabling the default alert thresholds on Status


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3. Enable the alert conditions on the parameter by checking the boxes, and manually enter thethreshold values and then click Save.

Modifying threshold values

4. The Success, changes have been saved message indicates that the modifications have beenregistered.

Alerts are displayed by the parameter whose thresholds are modified.


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Reporting

Parameters for which values are cumulative are generally only representative when considered for aspecific period of time. Those values are therefore mostly unusable when displayed in the Status tabof the Portal, since they represent a static number of data collected since the last polling. The valueconsequently changes a lot depending on the exact polling period.

A rather more meaningful way to view cumulative-value parameters would be to create a report tovisualize these values on a hourly or daily basis in total (how many gigabytes have been transmittedeach day, for example).

1. Open the Reports tab

2. Select the HP 3PAR storage system for which you want to obtain received and transmitteddata values

3. Select 2 in the Number of Charts to Display option

4. Select for the Volume Transfer Bytes (GB) parameter for the first chart and Physical DiskTransfer Bytes (GB) for the second chart

5. Define the period of time for which you want to display the values

6. Click Update

43Reporting

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Enabling the Debug Mode

By default, BMC Performance Manager Express for HP 3PAR sends only the most critical information,warning and error messages to the Application Collection Status parameter. Most often, thisinformation is accurate enough to ensure that BMC Performance Manager Express for HP 3PAR isfunctioning properly. If you encounter an issue and wish to report it to customer support, you will beasked to enable the Debug Mode and provide the debug output to the support team.

1. Open the Configure tab

2. Under Tasks, click Elements

3. Select the Element for which a debug output is required and click Edit.

4. Scroll down to Application Classes > click the Application class for which you want toenable the debug mode > click Edit.

5. Select Yes from the drop-down Debug Mode list. By default, BPM Express for HP 3PAR sendsits debug output to: %RSM_HOME%\RSM(xx)\server\rsm\log\sen*_debug.log".

6. Wait for 15 minutes and then disable the debug mode by selecting No.

7. Send the debug file to the support team.

Pay attention to the file size -the debug output of BPM Express for HP 3PAR could be very large if enabled for severaldays.

Disabling Volumes Monitoring

By default, the solution discovers and monitors all volumes in the HP 3PAR storage systems. Discovering and collecting volumes metrics are resource-intensive actions that can create extraworkload on the targeted system. To limit the number of instances created and therefore reduce thesystem resource consumption, administrators can disable the monitoring of all the volumes of asystem.

44Disabling Volumes Monitoring

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To disable Volumes monitoring1. Open the Configure tab

2. Under Tasks, click Elements

3. Select the Element for which you wish to disable volumes monitoring and click Edit.

4. Scroll down to Application Classes > click the Application class for which you want toenable the debug mode > click Edit.

5. Click Thresholds, Properties and Credentials > Edit.

HP 3PAR - Properties

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6. Select Yes from the Disable Volumes Monitoring drop-down list.

HP 3PAR - Disabling Volumes

7. Click Save. The Success, changes have been saved message indicates that the modificationshave been registered.

Reference Guide

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This chapter provides detailed information regarding BPM Express for HP 3PAR Application Classes.

Battery

Parameters

Name Description Unit Default AlertConditions

Estimated Run Time Provides an estimation of the time thebattery will continue to operate.

Minutes None

Model Model name of the battery. n/a None

Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.

{0 = No; 1 =Yes}

Warning = 0

Serial Number Manufacturer-allocated number used toidentify the battery.

n/a None

Status Information Detailed information about the batterystatus.

n/a None

Status* Status of the battery. {0 = OK; 1 =Degraded; 2 =Failed}

Warning = 1Alarm = 2

Vendor Hardware vendor identifier. n/a None

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.

Cage

Parameters


Capacity Total amount of space of all the disks inthe cage.

Terabytes (TB) None

Consumed Capacity Percentage Percentage of bytes that is actuallyconsumed in the cage.

Percentage (%) None

Consumed Capacity Number of bytes actually consumed inthe cage.

Terabytes (TB) None

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Disk Count Number of disks in the cage. n/a None

Model Model name of the cage. Format:ModelName (CageType)

n/a None


{0 = No; 1 =Yes}

Alarm = 0

Serial Number Serial number of the cage. n/a None

Status Information Detailed information about the cagestatus.

n/a None

Status* Status of the cage. {0 = OK; 1 =Degraded; 2 =Failed}



WWN World Wide Name of the cage. n/a None


Disk Temperature

ParametersName Description Unit Default Alert

Conditions

Temperature Current temperature reading in degreesCelsius.

Degrees Celsius(C°)

None

Temperature Status Status of the temperature sensoraccording to the temperature thresholdssettings.

{0 = OK; 1 =Degraded; 2 =Failed}


Temperature Status Information Temperature Status details. n/a None


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Ethernet Port

Parameters


Full Duplex Indicates whether the port operates infull duplex mode or not (true, false).

n/a None

iSCSI IP Address iSCSI IP Address of the port. n/a None

Link Speed Negotiated of configured link speed(i.e. available bandwidth)

Gigabits/s (Gb/s) None

MAC MAC Address of the port. n/a None

Max Speed Maximum speed of the port Gigabits/s (Gb/s) None


{0 = No; 1 =Yes}

Alarm = 0

Purpose Purpose of the port (Possible valuesare: BackEndOnly| FrontEndOnly|NotRestricted| Unknown)

n/a None

Received Byte Rate Bytes received per second. Megabytes perseconds (MB/s)

None

Received Bytes Bytes received since the last collect. Gigabytes (GB) None

Received Response Time Average response time for receivedoperations.

Milliseconds (ms Warning ≥ 20

Response Time* Average response time for alloperations.


Sent Byte Rate Bytes send per second. Megabytes perseconds (MB/s)

None

Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None

Sent Response Time Average response time for sentoperations.


Status Information Detailed information about the portstatus.

n/a None

Status Status of the port. {0 = OK; 1 =Degraded; 2 =Failed}


Transfer Byte Rate Total bytes transferred per second(send and received).

Megabytes perseconds (MB/s)

None

Transfer Bytes Sent and received bytes since the lastcollect.

Gigabytes (GB) None

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Type Type of the port. Typically 'Ethernet'. n/a None


Fan

Parameters



{0 = No; 1 =Yes}

Alarm = 0

Speed* Speed of the fan. {0 = Stopped; 1= Medium; 2 =High}

None

Status Information Detailed information about the fanstatus.

n/a None

Status* Status of the fan. {0 = OK; 1 =Degraded; 2 =Failed}



FC Port

Parameters


Bandwidth Utilization Percentage used of the availablebandwidth.

Percentage (%) None

Device Connected Information about the device connectedto the port.

n/a None

Inbound Bandwidth Utilization Percentage used of the available inboundbandwidth.

Percentage (%) None

Link Speed Negotiated or configured link speed (i.e.available bandwidth).


Max Speed Maximum speed of the port (Gb/s). Gigabits/s (Gb/s) None

51FC Port

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Node WWN World Wide Name address of the nodeto which the port is associated to.

n/a None

Outbound Bandwidth Utilization Percentage used of the availableoutbound bandwidth.

Percentage (%) None


{0 = No; 1 =Yes}

Alarm = 0

Purpose Purpose of the port (Possible values are:BackEndOnly| FrontEndOnly|NotRestricted| Unknown).

n/a None

Received Byte Rate Bytes received per seconds. Megabytes perseconds (MB/s)

None



Milliseconds (ms) Warning ≥ 20

Response Time Average response time for all operations. Milliseconds (ms) Warning ≥ 20

Sent Byte Rate Bytes send per second. Megabytes perseconds (MB/s)

None





n/a None



Topology Topology of the port. n/a None

Transfer Byte Rate Total bytes transferred per second (sendand received).


None


Gigabytes (GB) None

Type Type of the port. n/a None

WWN World Wide Name address of the port. n/a None


52Internal Disk

Version 1.0.00


Internal Disk

Parameters


Capacity Capacity of the disk. Gigabytes (GB) None

Model Model name of the disk. n/a None


{0 = No; 1 =Yes}

Alarm = 0

Serial Number Manufacturer-allocated number used toidentify the disk.

n/a None

Status Information Detailed information about the diskstatus.

n/a None

Status* Status of the disk. {0 = OK; 1 =Degraded; 2 =Failed}



Interface Card

Parameters



{0 = No; 1 =Yes}

Alarm = 0

Status* Status of the card. {0 = OK; 1 =Degraded; 2 =Failed}


Status Information Detailed information about the cardstatus.

n/a None


53Magazine

Version 1.0.00


Magazine

Parameters



{0 = No; 1 =Yes}

Alarm = 0

Status* Status of the magazine. {0 = OK; 1 =Degraded; 2 =Failed}


Status Information Detailed information about the magazinestatus.

n/a None


Memory

Parameters


Model Model name of the memory card. n/a None

Part Number Part number of the memory card. n/a None


{0 = No; 1 =Yes}

Alarm = 0

Serial Number Serial number of the memory card. n/a None

Size Capacity of the memory card. Gigabytes (GB) None

Slot ID Connector ID where the memory card isinserted.

n/a None

Slot Number of the slot where the memorycard is inserted.

n/a None

Status Information Detailed information about the memorystatus.

n/a None

54Memory

Version 1.0.00



Status* Status of the memory. {0 = OK; 1 =Degraded; 2 =Failed}




Node

Parameters


HP 3PAR OS Version Node kernel version. n/a None

Is Cluster Node Indicates whether the node is part of acluster or not. (Possible values are: true,false).

n/a None

LED Status Information Detailed information about the LEDstatus.

n/a None

LED Status Status of the LED of the node. {0 = OK; 1 =Degraded; 2 =Failed}


Master Node Indicates whether the node is a masternode or not. (Possible values are: true,false).

n/a None

Memory Usage Percentage of memory currently used inthe node.

Percentage (%) None

Model Model name of the node. n/a None

Online Indicates whether the node is online ornot. (Possible values are: true, false).

n/a None

Operation Rate Total number of operations per second. Operations/s None


{0 = No; 1 =Yes}

Alarm = 0

Processor Utilization Percentage of utilization of the CPUresource.

Percentage (%) None

Read Byte Rate Bytes read per second from the nodesince the last collect.


None

Read Bytes Bytes read since the last collect. Gigabytes (GB) None

55Node

Version 1.0.00



Read Cache Hit Ratio Percentage of cache hit for readoperations.

Percentage (%) None

Read Operation Rate Number of read operations per second. Operations/s None

Read Response Time Average response time for readoperations.

Milliseconds (ms) Warning > 30Alarm ≥ 100

Response Time Average response time for all operations. Milliseconds (ms) Warning > 30Alarm ≥ 100

Serial Number Serial number of the node n/a None

Status Information Detailed information about the nodestatus.

n/a None

Status* Status of the node. {0 = OK; 1 =Degraded; 2 =Failed}


Total Memory Total amount of memory of the node. Gigabytes (GB) None

Transfer Byte Rate* Total bytes read and written per secondto the node.


None

Transfer Bytes Read and written bytes to the node sincethe last collect.

Gigabytes (GB) None


Write Byte Rate Bytes written per second from the nodesince the last collect.


None

Write Bytes Bytes written since the last collect. Gigabytes (GB) None

Write Cache Hit Ratio Percentage of cache hit for writeoperations.

Percentage (%) None

Write Operation Rate Number of written operations persecond.

Operations/s None

Write Response Time Average response time for writeoperations.



For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

Physical Disk

Parameters


Capacity Size of the physical disk. Gigabytes (GB) None

56Physical Disk

Version 1.0.00



Chunklet Count Number of chunklet in the physical disk. n/a None

Chunklet Size Size of the chunklet. n/a None

Consumed Capacity Percentage Percentage of bytes that is actuallyconsumed in the physical disk.

Percentage (%) None

Consumed Capacity Number of bytes actually consumed inthe physical disk.

Gigabytes (GB) None

CPGs List of associated common provisioninggroups.

n/a None

Disk Interconnect Type Type of interconnection with the physicaldisk.

n/a None

Disk Time Utilization Percentage of utilization of the diskresource.

Percentage (%) None

Disk Type Type of the physical disk (FC | NL |SSD).

n/a None

Errors Per Day Number of correctable and uncorrectableread and write

Errors Warning ≥ 3 to99Alarm ≥ 100

Model Model name of the node. n/a None

Operation Rate Total number of operation per second. Operations/s None


{0 = No; 1 =Yes}

Alarm = 0

Queue Length Pending operations queue length. Operations None


Read Byte Rate Bytes read per second from the physicaldisk since the last collect.


Warning > 30Alarm ≥ 100

Read Operation Rate Number of read operations per second. Operations/s Warning > 30Alarm ≥ 100




RPM Drive speed provided by revolutions perminute.

RPM None

Serial Number Serial number of the physical disk. n/a None

Size Size of the physical disk. n/a None

Status Information Detailed information about the physicaldisk status.

n/a None

57Physical Disk

Version 1.0.00



Status* Status of the physical disk. {0 = OK; 1 =Degraded; 2 =Failed}


Transfer Bytes Read and written bytes to the node sincethe last collect.

Gigabytes (GB) None

Transfer Byte Rate* Total bytes read and written per secondto the node.


None



Write Byte Rate Bytes written per second from thephysical disk since the last collect.


None

Write Operation Rate Number of written operations persecond.

Operations/s None



WWN World Wide Name of the physical disk. n/a None


Power Supply

Parameters


AC Status AC status of the power supply. {0 = OK; 1 =Degraded; 2 =Failed}


DC Status DC status of the power supply. {0 = OK; 1 =Degraded; 2 =Failed}


Model Model name of the device. n/a None

Part Number Power supply part number. n/a None


{0 = No; 1 =Yes}

Alarm = 0

Serial Number Serial number of the power supply. n/a None

58Power Supply

Version 1.0.00



Status Information Detailed information about the powersupply status.

n/a None

Status* Status of the power supply. {0 = OK; 1 =Degraded; 2 =Failed}




Processor

Parameters


Bus Speed Speed of the bus. Megahertz (Mhz) None

Enabled Core Count Number of processor cores. n/a None

Mac Clock Speed Maximum speed of the processor. Gigahertz (Ghz) None



{0 = No; 1 =Yes}

Alarm = 0

Processor Role Role of the processor. n/a None

Status Information Detailed information about the processorstatus.

n/a None

Status* Status of the processor. {0 = OK; 1 =Degraded; 2 =Failed}




59SAS Port

Version 1.0.00


SAS Port

Parameters


Bandwidth Utilization Percentage used of the availablebandwidth.

Percentage (%) None

Device Connected Information about the device connectedto the port.

n/a None

Inbound Bandwidth Utilization Percentage used of the available inboundbandwidth.

Percentage (%) None

Link Speed Negotiated or configured link speed (i.e.available bandwidth).


Max Speed Maximum speed of the port. Gigabits/s (Gb/s) None

Outbound Bandwidth Utilization Percentage used of the availableoutbound bandwidth.

Percentage (%) None

Packet Received Total number of packets received persecond.

Packets/s None

Packet Transferred Total number of packets transmitted persecond.

Packets/s None


{0 = No; 1 =Yes}

Alarm = 0

Purpose Purpose of the port (Possible values are:BackEndOnly| FrontEndOnly|NotRestricted| Unknown).

n/a None

Received Byte Rate Bytes received per second. Megabytes perseconds (MB/s)

None




Response Time* Average response time for all operations. Milliseconds (ms) Warning ≥ 20

Sent Byte Rate Bytes sent per second. Megabytes perseconds (MB/s)

None





n/a None

60SAS Port

Version 1.0.00





Topology Topology of the port. n/a None

Transfer Byte Rate* Total bytes transferred per second (sentand received).


None


Gigabytes (GB) None

Type Type of the port. n/a None

WWN World Wide Name address of the nodeto which the port is associated to.

n/a None


Storage System

Parameters


FQDN Fully Qualified Domain Name of thestorage system.

n/a None

IPv4 Address IPv4 Address of the storage system. n/a None

IPv6 Address IPv6 Address of the storage system. n/a None



Port Count Number of ports on the storage system.Note: This value can be used to knowthe number of required licenses for themonitoring system.

Ports None

Power Consumption Power consumed by the storage system. Watts None


{0 = No; 1 =Yes}

Alarm = 0


Received Byte Rate Bytes received per seconds. Megabytes perseconds (MB/s)

None

61Storage System

Version 1.0.00



Received Bytes Bytes received since the last collect Gigabytes (GB) None


Operations/s Warning > 30Alarm ≥ 100


Sent Byte Rate Bytes sent per seconds. Megabytes perseconds (MB/s)

None




Serial Number Serial number of the storage system. n/a None

Status Information Detailed information about the storagesystem status.

n/a None

Status Status of the storage system. {0 = OK; 1 =Degraded; 2 =Failed}


StoreServ Version Version of the storage system. n/a None

Transfer Byte Rate* Total bytes transferred per second (sentand received).


None

Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None


Write Operation Rate Number of write operations per second. Operations/s None

WWN World wide name of the storage system. n/a None


For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

Storage Pool

Parameters


Available Capacity Percentage Percentage of capacity not consumed inthe storage pool.

Percentage (%) None

Available Capacity Total capacity not consumed in thestorage pool.

Terabytes (TB) None

62Storage Pool

Version 1.0.00



Capacity The total amount of space for all thedisks in the storage pool.

Terabytes (TB) None

Consumed Capacity Percentage Percentage of bytes that is actuallyconsumed in the storage pool.

Percentage (%) None

Consumed Capacity Number of bytes actually consumed inthe storage pool.

Terabytes (TB) None

Estimated Free System Space Free space available in the storage pool. Gigabytes (GB) None


Oversubscription Situation* This metric reports an oversubscriptionsituation, that is when:

1. The storage pool is configured for thinprovisioning (“thin storage pool”)

2. the Subscribed Capacity Percentageparameter is greater than 100%, and

3. the Consumed Capacity Percentageparameter is greater than 75%

Such situation is highly critical becausethe inability to allocate additional spaceto a volume when requested by thesubscriber host will lead to catastrophicdata loss and corruption.

(0 = No; 1 =Yes)

Alarm = 1An alarm istriggered whentheoversubscriptionconditions aremet.

Pool Type Type of the pool. n/a None

RAID Type RAID type of the storage pool. n/a None

Read Byte Rate Bytes read per second from the storagepool since the last collect.


None

Read Bytes Bytes read since the last collect. Terabytes (TB) None


Size Actual size of the storage pool (rawcapacity).

n/a None

Subscribed Capacity Percentage Ratio between the subscribed capacityand the storage pool capacity. Canexceed 100% for thin pools, thereforecalled oversubscribed.

Percentage (%) None

Subscribed Capacity Sum of the host visible capacity formapped volumes. Can be greater thanthe actual capacity of the disk folderwhen using thin provisioning.

Terabytes (TB) None

Transfer Byte Rate* Total bytes read and written per secondto the storage pool.


None

Transfer Bytes Bytes transferred since the last collect. Terabytes (TB) None

Volume Count Number of volumes in the storage pool. Volumes None

63Storage Pool

Version 1.0.00



Write Byte Rate Bytes written per second from thestorage pool since the last collect.


None

Write Bytes Bytes written since the last collect. Terabytes (TB) None



Voltage

Parameters


Part Number Part number of the voltage sensor. n/a None

Voltage* Status of the voltage sensor accordingto the voltage thresholds settings.

Megavolt (mV) None

Voltage Status Information Voltage Status details. n/a None

Voltage Status* Voltage reported by the voltage sensor. {0 = OK; 1 =Degraded; 2 =Failed}


Voltage Thresholds Thresholds of the voltage sensor. n/a None

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM

64Voltage

Version 1.0.00


Volume

Parameters


Associated Controllers Controller node used to access thevolume.

n/a None

Associated Ports Front end ports used to access thevolume.

n/a None

Backup Controller Name of the backup node. n/a None

Consumed Capacity Percentage Percentage of capacity not consumed inthe volume.

Percentage (%) None

Consumed Capacity Number of bytes actually consumed inthe volume.

Gigabytes (GB) None

Current Controller Name of the master node. n/a None

Host Visible Capacity Amount of capacity exposed to the hostin GB (i.e. subscribed capacity).

Gigabytes (GB) None

Hosts Hosts connected to the volume. n/a None

Mapped Indicates whether the volume is mappedto a host (Possible values are: Mapped,Not Mapped).

n/a None

NAAID Network Address Authority ID of thevolume.

n/a None

Operation Rate* Total number of operations per second. Operations/s None

Provisioning Type Describe the provisioning type of thevolume (Possible values are: Thin, Full,Peer, Unknown).

n/a None

RAID Level RAID level of the volume. n/a None

Read Byte Rate Bytes read per second from the volumesince the last collect.


None

Read Operation Rate Number of read operations per second. operations/s None



Milliseconds (ms) Warning > 10

Response Time Average response time for all operations. Milliseconds (ms) Warning > 10

Time Since Last Activity Number of days since any activityoccurred on the volume.

Days None

65Volume

Version 1.0.00



Transfer Byte Rate* Total bytes read and written per secondto the volume.


None

Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None

Type Type of the volume (Possible values are:Base, Virtual Copy, Physical Copy,Remote Copy).

n/a None

Write Byte Rate Bytes written per second from thevolume since the last collect.


None




Milliseconds (ms) Warning > 10

WWN World wide name of the volume. n/a None

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM

66Volume

Version 1.0.00


Special Note on ApplicationCollection StatusThis Boolean parameter shows the status of the application and its ability to collect data. A value ofFalse means that the RSM cannot communicate with or collect information for the application classon the element.

Customer Support

68

Version 1.0.00


You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "BeforeContacting BMC Software."

Support Web SiteYou can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can

read overviews about support services and programs that BMC Software offers

find the most current information about BMC Software products

search a database for problems similar to yours and possible solutions

order or download product documentation

report a problem or ask a question

subscribe to receive e-mail notices when new product versions are released

find worldwide BMC Software support center locations and contact information, including e-mailaddresses, fax numbers, and telephone numbers

Support by Telephone or E-mailIn the United States and Canada, if you need technical support and do not have access to the Web,call 800 537 1813. Outside the United States and Canada, please contact your local support centerfor assistance. To find telephone and e-mail contact information for the BMC Software support centerthat services your location, refer to the Contact Customer Support section of the Support page on theBMC Software Web site at http://www.bmc.com/support_home.

Before Contacting BMC SoftwareBefore you contact BMC Software, have the following information available so that Customer Supportcan begin working on your problem immediately:

� Product informationproduct name

product version (release number)

license number and password (trial or permanent)

Operating system and environment informationmachine type

operating system type, version, and service pack or other maintenance level such as PUT or PTF

system hardware configuration

serial numbers

related software (database, application, and communication) including type, version, and servicepack or maintenance level

Sequence of events leading to the problem




Index 69

Version 1.0.00


Index

- A -Abnormalities 35

Action

Configure 21Adapter

Add 28

Create 28Alarm 39

Alert conditions 39

Application Classes 27

Add 16, 21

Battery 47

Cage 47

Delete 24

Disk Temperature 48

Ethernet Port 49

Fan 50

FC Port 50

Interface Card 52

Internal Disk 52

Magazine 53

Memory 53

Node 54

Physical Disk 55

Power Supply 57

Processor 58

Remove 25

SAS Port 59

Storage Pool 61

Storage System 60

Voltage 63

Volume 64

- B -Baselines

BMC ProactiveNet Performance Management 35

Generation 35

Manage 35

Requirements 35BMC

ProactiveNet Performance Management 28

BMC ProactiveNet Performance Management

Abnormalities 35

Baselines 35

Key Performance Indicators 35

KPI 35

- C -Category 16

Contact

BMC Software 68Credentials 21

- D -Data

Received 42

Transmitted 42Debug Mode

Enable 43

List 43Disable

Volumes Monitoring 43

- E -Element Profiles

Properties 16

- F -Files

.par 14

- G -Generate

Baselines 35Getting Started 10

- H -How it works 12

Index 70

Version 1.0.00


- I -Install / Un-install 21

Add 16

BMC Performance Manager for NetApp Filers 14, 16

Delete 24, 25

Introduction 14

Remove 24, 25

Upload 14Integration Service Agent 28

- K -Key Performance Indicators


Manage 35KPI


Manage 35

- M -Manage

Baselines 35

Key Performance Indicators 35

KPI 35Monitor Type 28

- N -NetApp Filers Express Level 12

- O -Operating Systems

Linux 12

UNIX 12

Windows 12Overview 6

- P -Package 12

Parameters

AC Status 57

Application Collection Status 66

Associated Controllers 64

Associated Ports 64

Available Capacity 61

Available Capacity Percentage 61

Backup Controller 64

Bandwidth Utilization 50, 59

Bus Speed 58

Capacity 47, 52, 55, 61

Chunklet Count 55

Chunklet Size 55

Consumed Capacity 47, 55, 61, 64

Consumed Capacity Percentage 47, 55,61, 64

CPGs 55

Current Controller 64

DC Status 57

Device Connected 50, 59

Disk Count 47

Disk Interconnect Type 55

Disk Time Utilization 55

Disk Type 55

Enabled Core Count 58

Errors Per Day 55

Estimated Free System Space 61

Estimated Run Time 47

FQDN 60

Full Duplex 49

Host Visible Capacity 64

Hosts 64

HP 3PAR OS Version 54

Inbound Bandwidth Utilization 50, 59

IPv4 Address 60

IPv6 Address 60

Is Cluster Node 54

iSCSI IP Address 49

LED Status 54

LED Status Information 54

Link Speed 49, 50, 59

MAC 49

Mac Clock Speed 58

Mapped 64

Master Node 54

Max Speed 49, 50, 59

Memory Usage 54

Model 47, 52, 53, 54, 55, 57, 58, 60

NAAID 64

Index 71

Version 1.0.00


Parameters

Node WWN 50

Online 54

Operation Rate 54, 55, 60, 61, 64

Outbound Bandwidth Utilization 50, 59

Oversubscription Situation 61

Packet Received 59

Packet Transferred 59

Part Number 53, 57, 63

Pool Type 61

Port Count 60

Power Consumption 60

Present 47, 49, 50, 52, 53, 54, 55, 57, 58,59, 60

Processor Role 58

Processor Utilization 54

Provisioning Type 64

Purpose 49, 50, 59

Queue Length 55

RAID Level 64

RAID Type 61

Read Byte Rate 54, 55, 61, 64

Read Bytes 54, 55, 61, 64

Read Cache Hit Ratio 54

Read Operation Rate 54, 55, 60, 61, 64

Read Response Time 54, 55, 64

Received Byte Rate 49, 50, 59, 60

Received Bytes 49, 50, 59, 60

Received Response Time 49, 50, 59, 60

Response Time 49, 50, 54, 55, 59, 60, 64

RPM 55

Sent Byte Rate 49, 50, 59, 60

Sent Bytes 49, 50, 59, 60

Sent Response Time 49, 50, 59, 60

Serial Number 47, 52, 53, 54, 55, 57, 60

Size 53, 55, 61

Slot 53

Slot ID 53

Speed 50

Status 39, 47, 49, 50, 52, 53, 54, 55, 57,58, 59, 60

Status Information 47, 49, 50, 52, 53, 54,55, 57, 58, 59, 60

StoreServ Version 60

Subscribed Capacity 61

Subscribed Capacity Percentage 61

Temperature 48

Temperature Status 48

Temperature Status Information 48

Time Since Last Activity 64

Topology 50, 59

Total Memory 54

Transfer Byte Rate 49, 50, 54, 55, 59, 60,61, 64

Transfer Bytes 49, 50, 54, 55, 59, 60, 61,64

Type 49, 50, 59, 64

Vendor 47, 53, 54, 55, 57, 58, 60

Voltage 63

Voltage Status 63

Voltage Status Information 63

Voltage Thresholds 63

Volume Count 61

Write Byte Rate 54, 55, 61, 64

Write Bytes 54, 55, 61, 64

Write Cache Hit Ratio 54

Write Operation Rate 54, 55, 60, 61, 64

Write Response Time 54, 55, 64

WWN 47, 50, 55, 59, 60, 64Performance Manager 6, 14

Platforms 8

Windows 10Portal level 12

Product information 68

Properties

Collection interval 16

Credentials 16

Debug Mode 16

Disable LUNs Monitoring 16

Disable Volumes Monitoring 16

Element 21

Hostname 16

IP Address 16

Missing Device Detection 16

Partner Hostname 16

Port 16

Transport Protocol 16

- R -Reference Guide

Introduction 47Remote Service Monitor 10

Reporting 42

Requirements 10

RSM 10

Index 72

Version 1.0.00


- S -Storage 16

Support

Customer Support 68

Debug Mode 43

Support Web Site 68

- T -Threshold 16, 21

Edit 39

Setting 39

- V -Volumes

Disable Monitoring 43

- W -Warning 39

About BMC® SoftwareBMC Software helps leading companies around the world put technology at theforefront of business transformation, improving the delivery and consumption of digitalservices. From mainframe to cloud to mobile, BMC delivers innovative IT managementsolutions that have enabled more than 20,000 customers to leverage complextechnology into extraordinary business performance—increasing their agility andexceeding anything they previously thought possible. For more information about BMC

Software, visit www.bmc.com.

About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software, providescomprehensive multi-platform monitoring solutions that enable management of thehardware and software aspects of all servers and SANs and covering up to 100 % ofcustom applications within the BMC ProactiveNet Performance Managementenvironment. Sentry Software also develops adapters for BMC Atrium Orchestrator thatenables IT administrators to automate the execution of common requests and tasksthat occur in the daily course of IT operations. Combined with BMC’s servers andnetwork automation tools, the adapters allow IT administrators to implementprovisioning and decommissioning workflows that cover all layers of their ITinfrastructure. Finally, Sentry Software designs connectors that bring storage capacitymetrics into BMC Capacity Optimization to ensure IT administrators that their storageinfrastructure is properly sized for their current and future needs.The combination of its monitoring, automation, and capacity optimization capabilitiesfor IT infrastructures, makes Sentry Software a key-partner in the storage managementmarketplace. For more information about Sentry Software, please visitwww.sentrysoftware.com.

http://www.sentrysoftware.com

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