bpm102 using sap enterprise modeling applications by ids scheer – overview and use cases.pdf
TRANSCRIPT
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BPM102 Using SAP Enterprise Modeling Applications by IDS Scheer Overview and Use Cases
Michael Hill, SAP NetWeaver PM SOA, SAP LABS, LLCStephan Schluchter, SAP NetWeaver PM SOA / BPM, SAP AG
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1. Introduction1.1.
Model-Based Business Process Management
1.2.
Enterprise Modeling2.
Overview
2.1.
SAP Enterprise Modeling by IDS Scheer2.2.
SAP Business Process Optimization by IDS Scheer
2.3.
SAP Business Server and Publisher by IDS Scheer2.4.
SAP Process Performance Management by IDS Scheer
3.
Customer Use Cases4.
Summary
4.1.
Some new features with 7.14.2.
Conclusion
Agenda
SAP 2008 / SAP TechEd 08 / BPM102 Page 3
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Model-Based Business Process Management on a Business Process Platform
Composition Environment 7.1
Process Integration 7.1
SAP Application Core Processes
Business Object
Business Object
Non SAPB2B
SOA Design Governance
SAP NetWeaver 7.1
Human-Centric Executable models Process collaboration SAP NetWeaver BPM & BRM
System-Centric Executable models Process automation (ccBPM) Service and event infrastructure
Packaged Processes Descriptive models Embedded workflow Expose services / events
SAP 2008 / SAP TechEd 08 / BPM102 Page 4
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Building Blocks of BPM Capabilities Including Enterprise Modeling Applications
Enterprise Modeling
Business
Architecture
Enterprise
Architecture
Information
Architecture
SAP Enterprise Modeling Applications by IDS Scheer
Descriptive models Business Process Analysis Conceptual simulation / optimization Process planning & governance Process performance measurements
SAP 2008 / SAP TechEd 08 / BPM102 Page 5
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Detailed Capabilities Enterprise Modeling and Business Process Composition
Conceptual enterprise modeling
Analyze, govern, document and optimize stable business processes
Model Enterprise, Business and Information Architecture
Define Business Requirements
Support implementation and gap analysis
Business Blueprints
SAP & non-SAP processes
End-to-End Process Maps
Comprehensive process management
Unifying human and system automation processing steps
Business Process is more than just service orchestration
Composition of event-driven processes
Seamless combination of service, event and human task
Graphical modeler based on BPMN
Enterprise services consumption
Tightly integrated with native Business Rules Management
Out-of-the-box ESR integration
Execution of process models
SAP Enterprise Modeling Applications by IDS Scheer
Process Server
ProcessComposer
ProcessDesk
ProcessDesk
SAP NetWeaver Business Process Management
SAP 2008 / SAP TechEd 08 / BPM102 Page 6
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SAP and IDS Partnership Overview
SAP 2008 / SAP TechEd 08 / BPM102 Page 7
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Thats SAP Enterprise Modeling Applications by IDS Scheer
SAP Enterprise Modeling Applications by IDS Scheer
Leverages IT assets and reduces TCO
Improves Performance, Transparency and ComplianceEnsure process compliance and governance, support easy
documentationMeasure Process Performance and Savings
Provides transparency and supports GovernanceEnables process oriented standardization of core processesProvides the conceptual business, IT and information architecture
Reduces drastically project times for upgrade and implementationSimplifies customizing based on business process requirements
SAP 2008 / SAP TechEd 08 / BPM102 Page 8
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SAP Enterprise Modeling Applications by IDS Scheer
SAP 2008 / SAP TechEd 08 / BPM102 Page 9
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1.
Introduction1.1.
Model-Based Business Process Management
1.2.
Enterprise Modeling2. Overview
2.1.
SAP Enterprise Modeling by IDS Scheer2.2.
SAP Business Process Optimization by IDS Scheer
2.3.
SAP Business Server and Publisher by IDS Scheer2.4.
SAP Process Performance Management by IDS Scheer
3.
Customer Use Cases4.
Summary
4.1.
Some new features with 7.14.2.
Conclusion
Agenda
SAP 2008 / SAP TechEd 08 / BPM102 Page 10
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SAP Enterprise Modeling by IDS Scheer
Business Architecture Enterprise Architecture Information Architecture Achieve process
governance through conceptual business process modeling
Support implementation of SAP solutions
Manage enterprise-wide IT environments and synchronize with business processes
Plan processes, from documenting and analyzing the existing IT architecture to establish a new architecture
Automatically re-document existing SAP NetWeaver BI landscapes
Visualize data structures and data flows
SAP 2008 / SAP TechEd 08 / BPM102 Page 11
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SAP Enterprise Modeling by IDS Scheer Implementation Support
Make use of a rich set of modeling methods for conceptual process design
Leverage SAP Solution Manager to use SAP reference content for business configuration
Navigate to SAP transactions and access documentation of SAP business scenarios and processes
Synchronize business scenarios, processes and process steps from SAP Enterprise Modeling to SAP Solution Managers business blueprint
SAP 2008 / SAP TechEd 08 / BPM102 Page 12
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Synchronization SAP Enterprise Modeling SAP Solution Manager
TransactionTransaction
SAP Process StepSAP Process Step
SAP Component
SAP Component
SAP 2008 / SAP TechEd 08 / BPM102 Page 13
Objects synchronized:
SAP Scenarios SAP Processes SAP Process Steps Transactions SAP System Landscape
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Development of Total Cost of Ownership
Installation
Continuous Improvement
Upgrade
T
C
O
Lifecycle
without SAP Solution Manager & SAP Enterprise Modelingwith SAP Solution Manager & SAP Enterprise Modeling
Implementation Content
Integration & Standardization
Blueprint
Configuration
Test
Training
Tools + ContentServices + MethodologySAP Solution Manager included in maintenance fee
Tools + ContentServices + MethodologySAP Solution Manager included in maintenance fee
SAP 2008 / SAP TechEd 08 / BPM102 Page 14
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Conceptually describe the business Support implementation and gap analysis
Developing processes for execution
Enterprise Modeling (outlook) From Conceptual Planning to Technical Blueprints
*Connectivity planned to be available with next version of SAP Enterprise Modeling by IDS Scheer
SAP Enterprise Modeling Applications by IDS Scheer
Business Architecture
Value Chain Diagram
Organizational Structures
Event-driven Process Chain
Transactions Services
Provide Enterprise SOA content
Provide Enterprise SOA content
SynchronizationSynchronization
SOA Design Governance
Information Architecture
Enterprise Architecture
>> Consolidated view on application corefor planning and gap analysis
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Information Architecture with SAP Enterprise Modeling
BI Modeler extracts the data flows and structures from SAP NetWeaver Business Intelligence systems via a unidirectional
interface
and models them in SAP Enterprise Modeling
SAP NetWeaver Business Intelligence
SAP Enterprise Modeling
SAP NetWeaver BI DataflowXM
L Interface
SAP 2008 / SAP TechEd 08 / BPM102 Page 16
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Function Highlights (1)
BI Modeler re-documents existing SAP NetWeaver BI landscapes automatically by way of an integrated SAP NetWeaver BI interface
The data structures and data flows are visualized using new model types and icons
Resulting views of SAP NetWeaver BI are fully integrated into the central ARIS Repository
Allows end-to-end modeling, from the strategic and operational process-related requirements through to their implementation in SAP NetWeaver BI
SAP 2008 / SAP TechEd 08 / BPM102 Page 17
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Function Highlights (2)
The models generated from SAP NetWeaver BI enable both an aggregated strategic overview of the BI landscapes and a detailed analysis of the data structures and data flows
aggregated
detailed
SAP 2008 / SAP TechEd 08 / BPM102 Page 18
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Enterprise Architecture Managing IT Architectures
Build application and technology inventories
Specify, document and propagate group wide IT standards
Describe system landscapes from a logical level down to the infrastructure details
Integrate Enterprise IT architecture and Business Architecture to align the IT planning to your business demands
SAP 2008 / SAP TechEd 08 / BPM102 Page 19
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Combining Business and IT Information
Which system supports the task?
Which system supports the task?
Who is responsible?Who is responsible?
Which data is input?
Which data is input?
Which data is output?
Which data is output?
A plan
Order management
Product datamanagement
Price calculation
Which IS functions are supported by
the system ?
Which IS functions are supported by
the system ?
SAP 2008 / SAP TechEd 08 / BPM102 Page 20
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1.
Introduction1.1.
Model-Based Business Process Management
1.2.
Enterprise Modeling2.
Overview
2.1.
SAP Enterprise Modeling by IDS Scheer2.2. SAP Business Process Optimization by IDS Scheer2.3.
SAP Business Server and Publisher by IDS Scheer
2.4.
SAP Process Performance Management by IDS Scheer3.
Customer Use Cases
4.
Summary4.1.
Some new features with 7.1
4.2.
Conclusion
Agenda
SAP 2008 / SAP TechEd 08 / BPM102 Page 21
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SAP Business Process Optimization by IDS Scheer
Enhance SAP Enterprise Modeling for conceptual business process simulation and optimizationDynamically analyze business processesUse simulated KPIs to evaluate a range of alternativesDetermine optimal procedures
SAP 2008 / SAP TechEd 08 / BPM102 Page 22
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Highlights
Method
Consideration of organizational structureConsideration of process hierarchies
Evaluation
Animation of objects and attributesStatistics at run-timeVisualization of results in chartsPossibility to save simulation results in MS Excel formatIntegration of statistics and charts in MS Office products
SAP 2008 / SAP TechEd 08 / BPM102 Page 23
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Simulation Input (Selection)
Start eventFrequency
Start eventFrequency
Function Static wait time Orientation time Processing time Orientation
necessary
Function Static wait time Orientation time Processing time Orientation
necessary
Organizational unitNumber of employees
Organizational unitNumber of employees
Connection or event after rule Probability
Connection or event after ruleProbability
function
start
end 1 end 2
Org unit
SAP 2008 / SAP TechEd 08 / BPM102 Page 24
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Optimize Business Processes
Support in strategic decision makingFast results and decisions due to
convenient and easy evaluation of KPIs Easy, company-wide, integrated
analysis of goals, times, costs, resources, and capacities
SAP 2008 / SAP TechEd 08 / BPM102 Page 25
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1.
Introduction1.1.
Model-Based Business Process Management
1.2.
Enterprise Modeling2.
Overview
2.1.
SAP Enterprise Modeling by IDS Scheer2.2.
SAP Business Process Optimization by IDS Scheer
2.3. SAP Business Server and Publisher by IDS Scheer2.4.
SAP Process Performance Management by IDS Scheer
3.
Customer Use Cases4.
Summary
4.1.
Some new features with 7.14.2.
Conclusion
Agenda
SAP 2008 / SAP TechEd 08 / BPM102 Page 26
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SAP Business Server and Publisher by IDS Scheer
Access ARIS repository (multi-user)Access database serverMake process information dynamic and with low-cost available via Web-based
portalsAccess process models (rights- and role-based) Present and communicate process content highly flexible
SAP 2008 / SAP TechEd 08 / BPM102 Page 27
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Business Publisher Architecture
Dynamic process publishing in a 3-tier architecture
BrowserWebApplication Server
WebApplication Server
Flat Data
Repository
Flat Data
Repository
JSP + Servlets
Database Server
Database Server
push
Business Server
Business Server
pushSAP Enterprise Modeling by IDS Scheer
Client
SAP 2008 / SAP TechEd 08 / BPM102 Page 28
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Process Content in Browser
Several navigation optionsDynamic language switching (multi-
selective access)Default language automatic fallback
when name is not available in the actual language Print functionalities with pdf, html and
xls formatsRole-based display of process contentUser specific model history storageUser specific setup of favorites
SAP 2008 / SAP TechEd 08 / BPM102 Page 29
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1.
Introduction1.1.
Model-Based Business Process Management
1.2.
Enterprise Modeling2.
Overview
2.1.
SAP Enterprise Modeling by IDS Scheer2.2.
SAP Business Process Optimization by IDS Scheer
2.3.
SAP Business Server and Publisher by IDS Scheer2.4. SAP Process Performance Management by IDS Scheer
3.
Customer Use Cases4.
Summary
4.1.
Some new features with 7.14.2.
Conclusion
Agenda
SAP 2008 / SAP TechEd 08 / BPM102 Page 30
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SAP Process Performance Management by IDS Scheer
SAP 2008 / SAP TechEd 08 / BPM102 Page 31
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Comparison TO-BE / AS-IS Processes
TO-BE Process Documented
Service providers
Project managers
Processowners
Methodconsultants
ARISmodelers
Project administrators
System administrators
Company
CustomerRequest
0.50 Day(s)Raise
CustomerOrder
Order beingprocessed
0.50 Day(s)
JobControl
NJRA
Term pointAllocationcomplete
CustomerSDH and Parenting
identified
CoreNetwork
Built
CustomerCall
Complete
OrderRequirements
Reviewed
ServiceConfiguration
Complete
0.50 Day(s)
Term PointAllocation
A601
4.00 Day(s)Identification
of CoreNetwork Capacity
0534
0.50 Day(s)Determine
ServiceDelivery Date
CREP
CallCustomer
CALL
0.50 Day(s)
Review OrderRequirements
0680
14.00 Day(s)BuildCore
Network0630
2.00 Day(s)Identificationof Customer
SDH and Parenting0532
3.00 Day(s)
ConfigureService
CONF
0.50 Day(s)Report
Service OrderComplete
WNEX
1.00 Day(s)
Handover Serviceto Customer
HAND
0.50 Day(s)Service
CompletionMonitor
COMP
ServiceCompletion
being Monitored
HandoverComplete
ServiceCompletion
Reported
ServiceDelivery Date
Determined
Job ControlInitiated
Routing andAssignment of
Circuit Complete
CSPC WidebandPlanner
NetworkSolutionDesign
CSPC
FrontOffice
CWPC
NetworkSolutionDesign
NetworkSolutionDesign
NOU
CWPC
FrontOffice
CWPC
FrontOffice
AS-IS Process really performed
InformSales
SE CaptureOrder
Routenot
investigated
New quoterequestfrom PM
New quoterequest from
customer
Requirementgeneratedas result of
capacityLinks PM Plans
Customer Requirements& SE Capture Order
Responsefiled
Dead end
CRF completedand
Links SE CaptureOrder & Issuer
Enter Order
IssuerEnter Order
Validation jobgenerated onCMC queue
Links Issuer EnterOrder & JC Order
Validation
Pass Missinginformation
to Issuer
Links SE Resolves& Issuer Enters Order
NJRA closed
Links Issuer EntersOrder & NTE Task
Missinginformation
request (Issuer)
Links Issuer EnterOrder & SE
Resolves
601 task toWideband
planner
Links Issuer EnterOrder & Search
for Y Code
JC order
Missinginformation
request (JC)
Links chase missinginfo & order validation
Missinginformation
received (JC)
Links Issuer chasemissing info & JCOrder Validation
Links JC OrderValidation & NTE
allocation
NJRAclosed
Re-Issue601 Taskto WBP
Links JC OrderValidation &
Search for Y Code
NTE Tasks(129/532)
London/Glasgow
Y CodeSearchSlough/London
Input from Account Team
Receivecustomer
plans
Decide no neworders required
Dead end
Decide to placeorder with
tactical planner
Links PM plansCustomer Reqs &Tactical Planning
SEResolves
PM PlansCustomer
Requirements
Links Search for YCode & Q Mgr
selects NTE TaskA29/O532/O530
New job inqueue
Links Search for YCode & NTE Task
New Job inqueue
Links Issuer chasemissing info &
WBP Site Survey
Missinginfo received
WBPSite Survey
SE referCosting toCustomer
Issue RFsGlasgow/London
JC Respondto CREP
Links refer costingto customer &cancel order
Order
Customerconfirm
information toWideband
Links SE refercostings to customer& WBP Site Survey
Link to internal/external workgroups - not
modelled
Info sent tointernal/external
workpacks
Links WBP SiteSurvey & SE Refer
Costing toCustomer
Ancillary costinfo to SE
Links WBP SiteSurvey & Issue
RF's & JC Respondto CREP
154 atCOM
Job delayed
Links WBP Site Survey& JC Analyse Delay
Cancelorder
End
Ready toCREP
Links NSDRoute/Assign& JC Respond
to CREP
Task called toissuer
Issuer choosesto ignore so not
modelled
Links JC respondsto CREP & Issue
RF's Glasgow
CREPcomplete
NSD Route
JC AnalyseDelay
Allocate CoWLondon /Sheffield
SE AnalyseDelay
Route not investigated
Delay enquiryfrom customer
Links SE analyse delay& JC analyse delay
Progressrequest
to JC(SE)
Ready forinstallation
Links Allocate COW &COW supervise external works
Links JC analysedelay & SEresponds toCustomer
Progress updateto SE
SE respondto Customer
Dead end
Links JC analysedelay & WBP
601 Task
INAC tasklive
Dead end - routenot investigated
Progress infopassed to WBP
Dead end - routenot investigated
Progress infopassed to NSD
Dead end - routenot investigated
Progress infopassed to PM
Dead end - routenot investigated
Progress infopassed to CSM
Supervise
Equipmentnot delivered
Not Modelled at Present- Non Fluid Process
Schemeinstalled &
commisioned
Links Supervise External /Contractor& Integrate Schemes
IntegrateSchemes
Input not Modelled
Incomingcall from field
engineer
CONFLive
Links Integrate Schemes& Configure Circuit/Resolve Problems
Link notModelled/investigated
Schemereferred to
NSD
Schemereferred to
CSP
Integrate scheme andTactical planning eEPCs
Configure CircuitResolve
Problems
WNEXlive after
WNEX task is triggered byCOSMOSS, once all othertasks have been completed
End ofProcess
TacticalPlanning
Links Supervise contract& Tactical Planning
RFs sent toCSP Contracts
RF's sent forFinancial
authorisation
Out of Scope - not Modelled
Supervise
Links DetailedPlanning
& Supervise Contract
DL proact jobon queue
Ready forinstallation
Links Supervise Contract& COW supervise
External Works
DetailedPlanning
Proact jobcomplete Not modelled
Links toExternal Works
carrying out DL works
PM reportsProject Status
IM FacilitiesDecisions
Capacityproblem
raised
Links Supervise External Works/Contractor& IM facilities decisions
Requiresfurther
Investigation
IM Plan Sitesfor Capacity
Issuer chasesmissing info
Links WBP Site Survey &Issuer chase missing Info
Missinginformation
request (WBP)
Route, Assign& config 2Mbit
Circuits
SolutionPlanning
Budget
Links NTE Tasks (No Y Code)& JC Analyse Delay
Order in JobController's
Queue (Link)
NSD Q Managerchase missinginfo/clean data
Glasgow
Links WBP Site Survey& NSD Job Selection & Clean
010/O534live (Link)
Job assignedto NSD (Link)
Links NSD Job Selection/Clean& NSD Route /Assign
Links Route/Assign& JC Analyse delay
INJCin JCs
queue (Link)
Relevant NSDinformed of newproj order (Link)
Links Queue Manager selects NTE& Route/Assign Glasgow
154 Tasklive (Link)
Links NTE Tasks& WBP Site Survey
Links Issue RF Glasgow& Allocate COW
198/O912complete
Links WBP Site Survey& Issue RF's Glasgow
SDH2C formsent to NSD
(Link)
Account Teaminforms
Manager ofmajor project
Customerrequest (major
project)
Managerinformed
of major projectfrom other
SDH PMnot required
(End)
Missinginformation
passed to NSD(End)
Route not investigated
JC amend CDD
Feed into COSMOSSstatistics - Dead end
CDDamended
CDD can't Feed into COSMOSSstatistics - dead end
INJCin JCs
queue (Link)
Links NSD Job selection/Clean& JC Analyse delay
Links Issuer chase missing info& WBP Site survey &WI
Missinginformationnot available
(WBP)
RF prepared(Link)
Links Issue RF's& Route & Assign
Job returnedto queue man
(Link)
Links Route/Assign& Queue Manager Chases missing details
Requiresfurther
Investigation
Requiresfurther
Investigation
Requiresfurther
Investigation
Form sent from Oswestry Capacity Managment
SDH23received
R&A taskcom'd
Link to COSMOSSglue and Config circuit
Other outputtbc
TimesCostsQuantitiesRisksChances+
SAP 2008 / SAP TechEd 08 / BPM102 Page 32
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Applications
line width announces frequency of activity
line width announces frequency of activity
Tendency conclusion based on warehouse- Data
Tendency conclusion based on warehouse- Data
AUTO-generated process-display AUTO-generated process-display
Direct access favorites Direct access favorites
Within the real SAP PPM Application (Browser-based) is the Drill-
Down possible on each individual imported process. The Surface was completely redesigned and offers to opportunity users the possibility for analyze the TO-BE operations.
Within the real SAP PPM Application (Browser-based) is the Drill-
Down possible on each individual imported process. The Surface was completely redesigned and offers to opportunity users the possibility for analyze the TO-BE operations.
DragnDropInput of filters and dimensions
DragnDropInput of filters and dimensions
SAP 2008 / SAP TechEd 08 / BPM102 Page 33
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Generated Flowchart
Aggregation of all previews workflows Aggregation of all previews workflows
Visualization of parallel functions Visualization of parallel functions
SAP 2008 / SAP TechEd 08 / BPM102 Page 34
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Benchmarking of Best & Worst Performers
Best Practiceregion A
Best Practiceregion A
Benchmarkingactivity level
Worst Performerregion B
Worst Performerregion B
Best Performance due to a slim process-stream
Best Performance due to a slim process-stream
Process weakness identify as Bottlenecks Process weakness identify as Bottlenecks
Performance Differences
revealed at Benchmarking
Performance Differences
revealed at Benchmarking
SAP 2008 / SAP TechEd 08 / BPM102 Page 35
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1.
Introduction1.1.
Model-Based Business Process Management
1.2.
Enterprise Modeling2.
Overview
2.1.
SAP Enterprise Modeling by IDS Scheer2.2.
SAP Business Process Optimization by IDS Scheer
2.3.
SAP Business Server and Publisher by IDS Scheer2.4.
SAP Process Performance Management by IDS Scheer
3. Customer Use Cases4.
Summary
4.1.
Some new features with 7.14.2.
Conclusion
Agenda
SAP 2008 / SAP TechEd 08 / BPM102 Page 36
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QUICK FACTS
With Visibility Comes Accountability with SAP Process Performance Management by IDS Scheer
Berkley operation needed to measure performance of business processes in many areas including warehouse management, production, quality management and supply chain. KPIs for processes
Process order execution (timely PO entry) Inventory movement (negative inventory) Quality management (QI lots)
Challenges and Opportunities Replace Current Manual data collection and aggregation in EXCEL The SAP KPIs reported today are insufficient, additional KPIs needed for more efficient process
performance Replace unstable technical solution requiring high effort for maintenance and programming
expertise to maintain current solution Business managers avoid generation of additional business process performance KPIs due to
effort to generate in manual tool.
Implementation Highlights Automated Data Collection Activities Daily Updates replaces weekly with no manual intervention Dashboards* available to show daily progress toward performance and conformance to process
standards
Benefits Scaleable application, can be used for many other areas of the business and their business
processes KPIs assigned to managers, linked to VPs & Directors, and socialized in the organization Previous data reporting was 9 days old when reported on. NOW system updated daily for
accurate data reporting. Discovered that inaccuracies were introduced in the manual calculations the new automated PPM
now provides accurate and timely data Spotlight effect created by increased visibility into manager KPIs rapidly encouraged adoption of
process standards creating more consistent, predictable performance
Company Name Bayer Healthcare Location: Berkley, Ca. Industry: Pharmaceutical Products and Services;
Pharmaceuticals
Revenue: Euro 32.385 million (2005)Employees: 106,000
Web Site: www.bayer.com
One of the primary benefits to employing PPM early in the process maturity of an organization is that by having a measurement
framework in place, you can be assured that you do not run the risk of getting the
organization ingrained in the wrong process.Susan Sergo Bayer Healthcare
SAP 2008 / SAP TechEd 08 / BPM102 Page 37 *Planned to be available with next version of SAP Process Performance Management by IDS Scheer
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Reduced manufacturing costs by enhancing forecasts, value-oriented processes, and configurations
Improved customer satisfaction by enabling faster delivery of systems via a business-aligned IT framework
Reduced overall costs and improved margins by improving operational efficiency
Applied Materials implemented SAP Enterprise Modeling, empowering the company to auto-script its SAP configuration and improve its ownership and control over models.
SAP Enterprise Modeling bridges the gap between our business users and the IT configuration team to facilitate collaborative process design.
Vipin AroraEnterprise Architect, Applied Materials
SAP Enterprise Modeling by IDS Scheer reduces Total Cost of Ownership by aligning and optimizing conceptual models with configuration
Company Name Applied Materials Location: Santa Clara, Ca. Industry: Semiconductor & Industrial
Machinery Revenue: $9,734.9 million (2007) Employees: 14,500 Web Site: www.appliedmaterials.com
SAP 2008 / SAP TechEd 08 / BPM102 Page 38
Enterprise Modeling Cuts Manufacturing Costs
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Business Process Transformation at SAP
Challenges Transparency over process execution Measure attainment of company goals pro-actively Benchmark among regions and subsidiaries Aggregate times and costs locally, regionally or globally Identify concrete process weaknesses Establish a continuous improvement program success Make SAP a more process-oriented enterprise
Solution Define a BPM tool landscape and define exactly how processes should
be measured Implementation of SAP Process Performance Management by IDS
Scheer: Clarify process scope Identify and define adequate Process Performance Indicators (PPIs) Determine to-be values of PPIs, consider benchmarks Evaluate measurement of as-is values of PPIs Record cycle time of all involved sub-processes
Benefit Transparency as the main benefit for GPO (Global Purchasing
Organization). Saved time to focus more on strategic issues Benchmarking: Implement best-in-class purchasing processes SOX Compliance: Easily monitor whether controls in the process are
complied with globally
SAP 2008 / SAP TechEd 08 / BPM102 Page 39
PML
Process Management Lifecycle at SAP
With the analysis of Process Performance Indicators (PPIs), we will be able to identify process weaknesses and initiate projects to make our global processes more efficient. With the automation of Process Performance reports, we will be able to provide support to the regions to improve their processes and consequently incrementally improve customer satisfaction.
Mark Scavillo, Head of Process Governance, SAP AG
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1.
Introduction1.1.
Model-Based Business Process Management
1.2.
Enterprise Modeling2.
Overview
2.1.
SAP Enterprise Modeling by IDS Scheer2.2.
SAP Business Process Optimization by IDS Scheer
2.3.
SAP Business Server and Publisher by IDS Scheer2.4.
SAP Process Performance Management by IDS Scheer
3.
Customer Use Cases4.
Summary
4.1. Some new features with 7.14.2.
Conclusion
Agenda
SAP 2008 / SAP TechEd 08 / BPM102 Page 40
-
ModelingModeling VersioningVersioningARIS DatabaseARIS Database
V 1.0V 1.0V 1.1V 1.1V 2.0V 2.0
ModelingModeling VersioningVersioningARIS DatabaseARIS Database
V 1.0V 1.0V 1.1V 1.1
ModelingModeling VersioningVersioningARIS DatabaseARIS Database
V 1.0V 1.0
Create versionCreate version Create versionCreate version Create versionCreate version
March 1March 1 April 1April 1 May 1May 1
Change list 1
Change list 2 Change list 3
Model/s define the scope for versioning, relevant content is versioned with the model (objects, attributes (placement), free-form graphics, etc.)Scope can be automatically enhanced via
drill down (assignments)
Versioning
Principle
SAP 2008 / SAP TechEd 08 / BPM102 Page 41
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Versioning
Summary
SAP 2008 / SAP TechEd 08 / BPM102 Page 42
Main functionalities Create versions of models Activate versions via changes lists Navigate in old states of the database
(versioned content) Compare actual content with old
version Publish versioned content via
Business Publisher, i.e. all new versions available on June 1
-
SAP Solution Manager offers the use and mapping of end user roles in the blueprint structureProject Team can choose between organizational unit, position, job and user to be
used on the 3 blueprint levels
End User Roles Synchronization
SAP 2008 / SAP TechEd 08 / BPM102 Page 43
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Extended Synchronization
Extended Synchronization
Download end user roles from SAP Solution ManagerAssign end user roles within business blueprintSynchronize end user roles between SAP Enterprise Modeling and SAP
Solution Manager
Map SAPs end user roles with company-specific roles or SAP Portal roles
End User Roles Synchronization
SAP 2008 / SAP TechEd 08 / BPM102 Page 44
New model type:SAP Role MatrixNew model type:SAP Role Matrix
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1.
Introduction1.1.
Model-Based Business Process Management
1.2.
Enterprise Modeling2.
Overview
2.1.
SAP Enterprise Modeling by IDS Scheer2.2.
SAP Business Process Optimization by IDS Scheer
2.3.
SAP Business Server and Publisher by IDS Scheer2.4.
SAP Process Performance Management by IDS Scheer
3.
Customer Use Cases4.
Summary
4.1.
Some new features with 7.14.2. Conclusion
Agenda
SAP 2008 / SAP TechEd 08 / BPM102 Page 45
-
Conclusion
SAP Enterprise Modeling Applications by IDS Scheer helps toDesign business processes with the business in mind on a conceptual levelDocument and publish process knowledgeIncrease process performance Reduce total cost of ownership by leveraging IT assets Improve performance, transparency, and complianceDecrease process costs and resource requirementsLay a firm foundation for holistic Business Process Management
SAP 2008 / SAP TechEd 08 / BPM102 Page 46
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SAP 2008 / SAP TechEd 08 / BPM102 Page 47
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Fuel your Career with SAP Certification
Take advantage of the enhanced, expanded and multi tier certifications from SAP today!
What the industry is saying Teams with certified architects and
developers deliver projects on specification, on time, and on budget more often than other teams.2008 IDC Certification Analysis
82% of hiring managers use certification as a hiring criteria.2008 SAP Client Survey
SAP Certified Application Professional status is proof of quality, and thats what matters most to customers.*Conny Dahlgren, SAP Certified Professional
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Further Information
Related SAP Education and Certification Opportunitieshttp://www.sap.com/education/
SAP Public Web:SAP Developer Network (SDN): www.sdn.sap.comBusiness Process Expert (BPX) Community: www.bpx.sap.com
SAP 2008 / SAP TechEd 08 / BPM102 Page 49
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Thank you!
SAP 2008 / SAP TechEd 08 / BPM102 Page 50
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Please complete your session evaluation.Be courteous
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BPM102Using SAP Enterprise Modeling Applications by IDS Scheer Overview and Use CasesAgendaModel-Based Business Process Management on a Business Process Platform Building Blocks of BPM Capabilities Including Enterprise Modeling ApplicationsDetailed CapabilitiesEnterprise Modeling and Business Process CompositionSAP and IDS Partnership OverviewThats SAP Enterprise Modeling Applications by IDS ScheerSAP Enterprise Modeling Applications by IDS ScheerAgendaSAP Enterprise Modeling by IDS ScheerSAP Enterprise Modeling by IDS Scheer Implementation SupportSynchronization SAP Enterprise Modeling SAP Solution ManagerDevelopment of Total Cost of OwnershipEnterprise Modeling (outlook) From Conceptual Planning to Technical BlueprintsInformation Architecture with SAP Enterprise ModelingFunction Highlights (1)Function Highlights (2)Enterprise Architecture Managing IT ArchitecturesCombining Business and IT Information AgendaSAP Business Process Optimization by IDS ScheerHighlightsSimulation Input (Selection)Optimize Business Processes AgendaSAP Business Server and Publisher by IDS ScheerBusiness Publisher ArchitectureProcess Content in BrowserAgendaSAP Process Performance Management by IDS ScheerComparison TO-BE / AS-IS ProcessesApplicationsGenerated FlowchartBenchmarking of Best & Worst PerformersAgendaWith Visibility Comes Accountability with SAP Process Performance Management by IDS Scheer Slide Number 38Business Process Transformation at SAPAgendaVersioning PrincipleVersioning SummaryEnd User Roles SynchronizationEnd User Roles SynchronizationAgendaConclusionBuilding Your Business with SDN SubscriptionsFuel your Career with SAP CertificationFurther InformationSlide Number 50Feedback