bpm102 using sap enterprise modeling applications by ids scheer – overview and use cases.pdf

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  • BPM102 Using SAP Enterprise Modeling Applications by IDS Scheer Overview and Use Cases

    Michael Hill, SAP NetWeaver PM SOA, SAP LABS, LLCStephan Schluchter, SAP NetWeaver PM SOA / BPM, SAP AG

  • 1. Introduction1.1.

    Model-Based Business Process Management

    1.2.

    Enterprise Modeling2.

    Overview

    2.1.

    SAP Enterprise Modeling by IDS Scheer2.2.

    SAP Business Process Optimization by IDS Scheer

    2.3.

    SAP Business Server and Publisher by IDS Scheer2.4.

    SAP Process Performance Management by IDS Scheer

    3.

    Customer Use Cases4.

    Summary

    4.1.

    Some new features with 7.14.2.

    Conclusion

    Agenda

    SAP 2008 / SAP TechEd 08 / BPM102 Page 3

  • Model-Based Business Process Management on a Business Process Platform

    Composition Environment 7.1

    Process Integration 7.1

    SAP Application Core Processes

    Business Object

    Business Object

    Non SAPB2B

    SOA Design Governance

    SAP NetWeaver 7.1

    Human-Centric Executable models Process collaboration SAP NetWeaver BPM & BRM

    System-Centric Executable models Process automation (ccBPM) Service and event infrastructure

    Packaged Processes Descriptive models Embedded workflow Expose services / events

    SAP 2008 / SAP TechEd 08 / BPM102 Page 4

  • Building Blocks of BPM Capabilities Including Enterprise Modeling Applications

    Enterprise Modeling

    Business

    Architecture

    Enterprise

    Architecture

    Information

    Architecture

    SAP Enterprise Modeling Applications by IDS Scheer

    Descriptive models Business Process Analysis Conceptual simulation / optimization Process planning & governance Process performance measurements

    SAP 2008 / SAP TechEd 08 / BPM102 Page 5

  • Detailed Capabilities Enterprise Modeling and Business Process Composition

    Conceptual enterprise modeling

    Analyze, govern, document and optimize stable business processes

    Model Enterprise, Business and Information Architecture

    Define Business Requirements

    Support implementation and gap analysis

    Business Blueprints

    SAP & non-SAP processes

    End-to-End Process Maps

    Comprehensive process management

    Unifying human and system automation processing steps

    Business Process is more than just service orchestration

    Composition of event-driven processes

    Seamless combination of service, event and human task

    Graphical modeler based on BPMN

    Enterprise services consumption

    Tightly integrated with native Business Rules Management

    Out-of-the-box ESR integration

    Execution of process models

    SAP Enterprise Modeling Applications by IDS Scheer

    Process Server

    ProcessComposer

    ProcessDesk

    ProcessDesk

    SAP NetWeaver Business Process Management

    SAP 2008 / SAP TechEd 08 / BPM102 Page 6

  • SAP and IDS Partnership Overview

    SAP 2008 / SAP TechEd 08 / BPM102 Page 7

  • Thats SAP Enterprise Modeling Applications by IDS Scheer

    SAP Enterprise Modeling Applications by IDS Scheer

    Leverages IT assets and reduces TCO

    Improves Performance, Transparency and ComplianceEnsure process compliance and governance, support easy

    documentationMeasure Process Performance and Savings

    Provides transparency and supports GovernanceEnables process oriented standardization of core processesProvides the conceptual business, IT and information architecture

    Reduces drastically project times for upgrade and implementationSimplifies customizing based on business process requirements

    SAP 2008 / SAP TechEd 08 / BPM102 Page 8

  • SAP Enterprise Modeling Applications by IDS Scheer

    SAP 2008 / SAP TechEd 08 / BPM102 Page 9

  • 1.

    Introduction1.1.

    Model-Based Business Process Management

    1.2.

    Enterprise Modeling2. Overview

    2.1.

    SAP Enterprise Modeling by IDS Scheer2.2.

    SAP Business Process Optimization by IDS Scheer

    2.3.

    SAP Business Server and Publisher by IDS Scheer2.4.

    SAP Process Performance Management by IDS Scheer

    3.

    Customer Use Cases4.

    Summary

    4.1.

    Some new features with 7.14.2.

    Conclusion

    Agenda

    SAP 2008 / SAP TechEd 08 / BPM102 Page 10

  • SAP Enterprise Modeling by IDS Scheer

    Business Architecture Enterprise Architecture Information Architecture Achieve process

    governance through conceptual business process modeling

    Support implementation of SAP solutions

    Manage enterprise-wide IT environments and synchronize with business processes

    Plan processes, from documenting and analyzing the existing IT architecture to establish a new architecture

    Automatically re-document existing SAP NetWeaver BI landscapes

    Visualize data structures and data flows

    SAP 2008 / SAP TechEd 08 / BPM102 Page 11

  • SAP Enterprise Modeling by IDS Scheer Implementation Support

    Make use of a rich set of modeling methods for conceptual process design

    Leverage SAP Solution Manager to use SAP reference content for business configuration

    Navigate to SAP transactions and access documentation of SAP business scenarios and processes

    Synchronize business scenarios, processes and process steps from SAP Enterprise Modeling to SAP Solution Managers business blueprint

    SAP 2008 / SAP TechEd 08 / BPM102 Page 12

  • Synchronization SAP Enterprise Modeling SAP Solution Manager

    TransactionTransaction

    SAP Process StepSAP Process Step

    SAP Component

    SAP Component

    SAP 2008 / SAP TechEd 08 / BPM102 Page 13

    Objects synchronized:

    SAP Scenarios SAP Processes SAP Process Steps Transactions SAP System Landscape

  • Development of Total Cost of Ownership

    Installation

    Continuous Improvement

    Upgrade

    T

    C

    O

    Lifecycle

    without SAP Solution Manager & SAP Enterprise Modelingwith SAP Solution Manager & SAP Enterprise Modeling

    Implementation Content

    Integration & Standardization

    Blueprint

    Configuration

    Test

    Training

    Tools + ContentServices + MethodologySAP Solution Manager included in maintenance fee

    Tools + ContentServices + MethodologySAP Solution Manager included in maintenance fee

    SAP 2008 / SAP TechEd 08 / BPM102 Page 14

  • Conceptually describe the business Support implementation and gap analysis

    Developing processes for execution

    Enterprise Modeling (outlook) From Conceptual Planning to Technical Blueprints

    *Connectivity planned to be available with next version of SAP Enterprise Modeling by IDS Scheer

    SAP Enterprise Modeling Applications by IDS Scheer

    Business Architecture

    Value Chain Diagram

    Organizational Structures

    Event-driven Process Chain

    Transactions Services

    Provide Enterprise SOA content

    Provide Enterprise SOA content

    SynchronizationSynchronization

    SOA Design Governance

    Information Architecture

    Enterprise Architecture

    >> Consolidated view on application corefor planning and gap analysis

  • Information Architecture with SAP Enterprise Modeling

    BI Modeler extracts the data flows and structures from SAP NetWeaver Business Intelligence systems via a unidirectional

    interface

    and models them in SAP Enterprise Modeling

    SAP NetWeaver Business Intelligence

    SAP Enterprise Modeling

    SAP NetWeaver BI DataflowXM

    L Interface

    SAP 2008 / SAP TechEd 08 / BPM102 Page 16

  • Function Highlights (1)

    BI Modeler re-documents existing SAP NetWeaver BI landscapes automatically by way of an integrated SAP NetWeaver BI interface

    The data structures and data flows are visualized using new model types and icons

    Resulting views of SAP NetWeaver BI are fully integrated into the central ARIS Repository

    Allows end-to-end modeling, from the strategic and operational process-related requirements through to their implementation in SAP NetWeaver BI

    SAP 2008 / SAP TechEd 08 / BPM102 Page 17

  • Function Highlights (2)

    The models generated from SAP NetWeaver BI enable both an aggregated strategic overview of the BI landscapes and a detailed analysis of the data structures and data flows

    aggregated

    detailed

    SAP 2008 / SAP TechEd 08 / BPM102 Page 18

  • Enterprise Architecture Managing IT Architectures

    Build application and technology inventories

    Specify, document and propagate group wide IT standards

    Describe system landscapes from a logical level down to the infrastructure details

    Integrate Enterprise IT architecture and Business Architecture to align the IT planning to your business demands

    SAP 2008 / SAP TechEd 08 / BPM102 Page 19

  • Combining Business and IT Information

    Which system supports the task?

    Which system supports the task?

    Who is responsible?Who is responsible?

    Which data is input?

    Which data is input?

    Which data is output?

    Which data is output?

    A plan

    Order management

    Product datamanagement

    Price calculation

    Which IS functions are supported by

    the system ?

    Which IS functions are supported by

    the system ?

    SAP 2008 / SAP TechEd 08 / BPM102 Page 20

  • 1.

    Introduction1.1.

    Model-Based Business Process Management

    1.2.

    Enterprise Modeling2.

    Overview

    2.1.

    SAP Enterprise Modeling by IDS Scheer2.2. SAP Business Process Optimization by IDS Scheer2.3.

    SAP Business Server and Publisher by IDS Scheer

    2.4.

    SAP Process Performance Management by IDS Scheer3.

    Customer Use Cases

    4.

    Summary4.1.

    Some new features with 7.1

    4.2.

    Conclusion

    Agenda

    SAP 2008 / SAP TechEd 08 / BPM102 Page 21

  • SAP Business Process Optimization by IDS Scheer

    Enhance SAP Enterprise Modeling for conceptual business process simulation and optimizationDynamically analyze business processesUse simulated KPIs to evaluate a range of alternativesDetermine optimal procedures

    SAP 2008 / SAP TechEd 08 / BPM102 Page 22

  • Highlights

    Method

    Consideration of organizational structureConsideration of process hierarchies

    Evaluation

    Animation of objects and attributesStatistics at run-timeVisualization of results in chartsPossibility to save simulation results in MS Excel formatIntegration of statistics and charts in MS Office products

    SAP 2008 / SAP TechEd 08 / BPM102 Page 23

  • Simulation Input (Selection)

    Start eventFrequency

    Start eventFrequency

    Function Static wait time Orientation time Processing time Orientation

    necessary

    Function Static wait time Orientation time Processing time Orientation

    necessary

    Organizational unitNumber of employees

    Organizational unitNumber of employees

    Connection or event after rule Probability

    Connection or event after ruleProbability

    function

    start

    end 1 end 2

    Org unit

    SAP 2008 / SAP TechEd 08 / BPM102 Page 24

  • Optimize Business Processes

    Support in strategic decision makingFast results and decisions due to

    convenient and easy evaluation of KPIs Easy, company-wide, integrated

    analysis of goals, times, costs, resources, and capacities

    SAP 2008 / SAP TechEd 08 / BPM102 Page 25

  • 1.

    Introduction1.1.

    Model-Based Business Process Management

    1.2.

    Enterprise Modeling2.

    Overview

    2.1.

    SAP Enterprise Modeling by IDS Scheer2.2.

    SAP Business Process Optimization by IDS Scheer

    2.3. SAP Business Server and Publisher by IDS Scheer2.4.

    SAP Process Performance Management by IDS Scheer

    3.

    Customer Use Cases4.

    Summary

    4.1.

    Some new features with 7.14.2.

    Conclusion

    Agenda

    SAP 2008 / SAP TechEd 08 / BPM102 Page 26

  • SAP Business Server and Publisher by IDS Scheer

    Access ARIS repository (multi-user)Access database serverMake process information dynamic and with low-cost available via Web-based

    portalsAccess process models (rights- and role-based) Present and communicate process content highly flexible

    SAP 2008 / SAP TechEd 08 / BPM102 Page 27

  • Business Publisher Architecture

    Dynamic process publishing in a 3-tier architecture

    BrowserWebApplication Server

    WebApplication Server

    Flat Data

    Repository

    Flat Data

    Repository

    JSP + Servlets

    Database Server

    Database Server

    push

    Business Server

    Business Server

    pushSAP Enterprise Modeling by IDS Scheer

    Client

    SAP 2008 / SAP TechEd 08 / BPM102 Page 28

  • Process Content in Browser

    Several navigation optionsDynamic language switching (multi-

    selective access)Default language automatic fallback

    when name is not available in the actual language Print functionalities with pdf, html and

    xls formatsRole-based display of process contentUser specific model history storageUser specific setup of favorites

    SAP 2008 / SAP TechEd 08 / BPM102 Page 29

  • 1.

    Introduction1.1.

    Model-Based Business Process Management

    1.2.

    Enterprise Modeling2.

    Overview

    2.1.

    SAP Enterprise Modeling by IDS Scheer2.2.

    SAP Business Process Optimization by IDS Scheer

    2.3.

    SAP Business Server and Publisher by IDS Scheer2.4. SAP Process Performance Management by IDS Scheer

    3.

    Customer Use Cases4.

    Summary

    4.1.

    Some new features with 7.14.2.

    Conclusion

    Agenda

    SAP 2008 / SAP TechEd 08 / BPM102 Page 30

  • SAP Process Performance Management by IDS Scheer

    SAP 2008 / SAP TechEd 08 / BPM102 Page 31

  • Comparison TO-BE / AS-IS Processes

    TO-BE Process Documented

    Service providers

    Project managers

    Processowners

    Methodconsultants

    ARISmodelers

    Project administrators

    System administrators

    Company

    CustomerRequest

    0.50 Day(s)Raise

    CustomerOrder

    Order beingprocessed

    0.50 Day(s)

    JobControl

    NJRA

    Term pointAllocationcomplete

    CustomerSDH and Parenting

    identified

    CoreNetwork

    Built

    CustomerCall

    Complete

    OrderRequirements

    Reviewed

    ServiceConfiguration

    Complete

    0.50 Day(s)

    Term PointAllocation

    A601

    4.00 Day(s)Identification

    of CoreNetwork Capacity

    0534

    0.50 Day(s)Determine

    ServiceDelivery Date

    CREP

    CallCustomer

    CALL

    0.50 Day(s)

    Review OrderRequirements

    0680

    14.00 Day(s)BuildCore

    Network0630

    2.00 Day(s)Identificationof Customer

    SDH and Parenting0532

    3.00 Day(s)

    ConfigureService

    CONF

    0.50 Day(s)Report

    Service OrderComplete

    WNEX

    1.00 Day(s)

    Handover Serviceto Customer

    HAND

    0.50 Day(s)Service

    CompletionMonitor

    COMP

    ServiceCompletion

    being Monitored

    HandoverComplete

    ServiceCompletion

    Reported

    ServiceDelivery Date

    Determined

    Job ControlInitiated

    Routing andAssignment of

    Circuit Complete

    CSPC WidebandPlanner

    NetworkSolutionDesign

    CSPC

    FrontOffice

    CWPC

    NetworkSolutionDesign

    NetworkSolutionDesign

    NOU

    CWPC

    FrontOffice

    CWPC

    FrontOffice

    AS-IS Process really performed

    InformSales

    SE CaptureOrder

    Routenot

    investigated

    New quoterequestfrom PM

    New quoterequest from

    customer

    Requirementgeneratedas result of

    capacityLinks PM Plans

    Customer Requirements& SE Capture Order

    Responsefiled

    Dead end

    CRF completedand

    Links SE CaptureOrder & Issuer

    Enter Order

    IssuerEnter Order

    Validation jobgenerated onCMC queue

    Links Issuer EnterOrder & JC Order

    Validation

    Pass Missinginformation

    to Issuer

    Links SE Resolves& Issuer Enters Order

    NJRA closed

    Links Issuer EntersOrder & NTE Task

    Missinginformation

    request (Issuer)

    Links Issuer EnterOrder & SE

    Resolves

    601 task toWideband

    planner

    Links Issuer EnterOrder & Search

    for Y Code

    JC order

    Missinginformation

    request (JC)

    Links chase missinginfo & order validation

    Missinginformation

    received (JC)

    Links Issuer chasemissing info & JCOrder Validation

    Links JC OrderValidation & NTE

    allocation

    NJRAclosed

    Re-Issue601 Taskto WBP

    Links JC OrderValidation &

    Search for Y Code

    NTE Tasks(129/532)

    London/Glasgow

    Y CodeSearchSlough/London

    Input from Account Team

    Receivecustomer

    plans

    Decide no neworders required

    Dead end

    Decide to placeorder with

    tactical planner

    Links PM plansCustomer Reqs &Tactical Planning

    SEResolves

    PM PlansCustomer

    Requirements

    Links Search for YCode & Q Mgr

    selects NTE TaskA29/O532/O530

    New job inqueue

    Links Search for YCode & NTE Task

    New Job inqueue

    Links Issuer chasemissing info &

    WBP Site Survey

    Missinginfo received

    WBPSite Survey

    SE referCosting toCustomer

    Issue RFsGlasgow/London

    JC Respondto CREP

    Links refer costingto customer &cancel order

    Order

    Customerconfirm

    information toWideband

    Links SE refercostings to customer& WBP Site Survey

    Link to internal/external workgroups - not

    modelled

    Info sent tointernal/external

    workpacks

    Links WBP SiteSurvey & SE Refer

    Costing toCustomer

    Ancillary costinfo to SE

    Links WBP SiteSurvey & Issue

    RF's & JC Respondto CREP

    154 atCOM

    Job delayed

    Links WBP Site Survey& JC Analyse Delay

    Cancelorder

    End

    Ready toCREP

    Links NSDRoute/Assign& JC Respond

    to CREP

    Task called toissuer

    Issuer choosesto ignore so not

    modelled

    Links JC respondsto CREP & Issue

    RF's Glasgow

    CREPcomplete

    NSD Route

    JC AnalyseDelay

    Allocate CoWLondon /Sheffield

    SE AnalyseDelay

    Route not investigated

    Delay enquiryfrom customer

    Links SE analyse delay& JC analyse delay

    Progressrequest

    to JC(SE)

    Ready forinstallation

    Links Allocate COW &COW supervise external works

    Links JC analysedelay & SEresponds toCustomer

    Progress updateto SE

    SE respondto Customer

    Dead end

    Links JC analysedelay & WBP

    601 Task

    INAC tasklive

    Dead end - routenot investigated

    Progress infopassed to WBP

    Dead end - routenot investigated

    Progress infopassed to NSD

    Dead end - routenot investigated

    Progress infopassed to PM

    Dead end - routenot investigated

    Progress infopassed to CSM

    Supervise

    Equipmentnot delivered

    Not Modelled at Present- Non Fluid Process

    Schemeinstalled &

    commisioned

    Links Supervise External /Contractor& Integrate Schemes

    IntegrateSchemes

    Input not Modelled

    Incomingcall from field

    engineer

    CONFLive

    Links Integrate Schemes& Configure Circuit/Resolve Problems

    Link notModelled/investigated

    Schemereferred to

    NSD

    Schemereferred to

    CSP

    Integrate scheme andTactical planning eEPCs

    Configure CircuitResolve

    Problems

    WNEXlive after

    WNEX task is triggered byCOSMOSS, once all othertasks have been completed

    End ofProcess

    TacticalPlanning

    Links Supervise contract& Tactical Planning

    RFs sent toCSP Contracts

    RF's sent forFinancial

    authorisation

    Out of Scope - not Modelled

    Supervise

    Links DetailedPlanning

    & Supervise Contract

    DL proact jobon queue

    Ready forinstallation

    Links Supervise Contract& COW supervise

    External Works

    DetailedPlanning

    Proact jobcomplete Not modelled

    Links toExternal Works

    carrying out DL works

    PM reportsProject Status

    IM FacilitiesDecisions

    Capacityproblem

    raised

    Links Supervise External Works/Contractor& IM facilities decisions

    Requiresfurther

    Investigation

    IM Plan Sitesfor Capacity

    Issuer chasesmissing info

    Links WBP Site Survey &Issuer chase missing Info

    Missinginformation

    request (WBP)

    Route, Assign& config 2Mbit

    Circuits

    SolutionPlanning

    Budget

    Links NTE Tasks (No Y Code)& JC Analyse Delay

    Order in JobController's

    Queue (Link)

    NSD Q Managerchase missinginfo/clean data

    Glasgow

    Links WBP Site Survey& NSD Job Selection & Clean

    010/O534live (Link)

    Job assignedto NSD (Link)

    Links NSD Job Selection/Clean& NSD Route /Assign

    Links Route/Assign& JC Analyse delay

    INJCin JCs

    queue (Link)

    Relevant NSDinformed of newproj order (Link)

    Links Queue Manager selects NTE& Route/Assign Glasgow

    154 Tasklive (Link)

    Links NTE Tasks& WBP Site Survey

    Links Issue RF Glasgow& Allocate COW

    198/O912complete

    Links WBP Site Survey& Issue RF's Glasgow

    SDH2C formsent to NSD

    (Link)

    Account Teaminforms

    Manager ofmajor project

    Customerrequest (major

    project)

    Managerinformed

    of major projectfrom other

    SDH PMnot required

    (End)

    Missinginformation

    passed to NSD(End)

    Route not investigated

    JC amend CDD

    Feed into COSMOSSstatistics - Dead end

    CDDamended

    CDD can't Feed into COSMOSSstatistics - dead end

    INJCin JCs

    queue (Link)

    Links NSD Job selection/Clean& JC Analyse delay

    Links Issuer chase missing info& WBP Site survey &WI

    Missinginformationnot available

    (WBP)

    RF prepared(Link)

    Links Issue RF's& Route & Assign

    Job returnedto queue man

    (Link)

    Links Route/Assign& Queue Manager Chases missing details

    Requiresfurther

    Investigation

    Requiresfurther

    Investigation

    Requiresfurther

    Investigation

    Form sent from Oswestry Capacity Managment

    SDH23received

    R&A taskcom'd

    Link to COSMOSSglue and Config circuit

    Other outputtbc

    TimesCostsQuantitiesRisksChances+

    SAP 2008 / SAP TechEd 08 / BPM102 Page 32

  • Applications

    line width announces frequency of activity

    line width announces frequency of activity

    Tendency conclusion based on warehouse- Data

    Tendency conclusion based on warehouse- Data

    AUTO-generated process-display AUTO-generated process-display

    Direct access favorites Direct access favorites

    Within the real SAP PPM Application (Browser-based) is the Drill-

    Down possible on each individual imported process. The Surface was completely redesigned and offers to opportunity users the possibility for analyze the TO-BE operations.

    Within the real SAP PPM Application (Browser-based) is the Drill-

    Down possible on each individual imported process. The Surface was completely redesigned and offers to opportunity users the possibility for analyze the TO-BE operations.

    DragnDropInput of filters and dimensions

    DragnDropInput of filters and dimensions

    SAP 2008 / SAP TechEd 08 / BPM102 Page 33

  • Generated Flowchart

    Aggregation of all previews workflows Aggregation of all previews workflows

    Visualization of parallel functions Visualization of parallel functions

    SAP 2008 / SAP TechEd 08 / BPM102 Page 34

  • Benchmarking of Best & Worst Performers

    Best Practiceregion A

    Best Practiceregion A

    Benchmarkingactivity level

    Worst Performerregion B

    Worst Performerregion B

    Best Performance due to a slim process-stream

    Best Performance due to a slim process-stream

    Process weakness identify as Bottlenecks Process weakness identify as Bottlenecks

    Performance Differences

    revealed at Benchmarking

    Performance Differences

    revealed at Benchmarking

    SAP 2008 / SAP TechEd 08 / BPM102 Page 35

  • 1.

    Introduction1.1.

    Model-Based Business Process Management

    1.2.

    Enterprise Modeling2.

    Overview

    2.1.

    SAP Enterprise Modeling by IDS Scheer2.2.

    SAP Business Process Optimization by IDS Scheer

    2.3.

    SAP Business Server and Publisher by IDS Scheer2.4.

    SAP Process Performance Management by IDS Scheer

    3. Customer Use Cases4.

    Summary

    4.1.

    Some new features with 7.14.2.

    Conclusion

    Agenda

    SAP 2008 / SAP TechEd 08 / BPM102 Page 36

  • QUICK FACTS

    With Visibility Comes Accountability with SAP Process Performance Management by IDS Scheer

    Berkley operation needed to measure performance of business processes in many areas including warehouse management, production, quality management and supply chain. KPIs for processes

    Process order execution (timely PO entry) Inventory movement (negative inventory) Quality management (QI lots)

    Challenges and Opportunities Replace Current Manual data collection and aggregation in EXCEL The SAP KPIs reported today are insufficient, additional KPIs needed for more efficient process

    performance Replace unstable technical solution requiring high effort for maintenance and programming

    expertise to maintain current solution Business managers avoid generation of additional business process performance KPIs due to

    effort to generate in manual tool.

    Implementation Highlights Automated Data Collection Activities Daily Updates replaces weekly with no manual intervention Dashboards* available to show daily progress toward performance and conformance to process

    standards

    Benefits Scaleable application, can be used for many other areas of the business and their business

    processes KPIs assigned to managers, linked to VPs & Directors, and socialized in the organization Previous data reporting was 9 days old when reported on. NOW system updated daily for

    accurate data reporting. Discovered that inaccuracies were introduced in the manual calculations the new automated PPM

    now provides accurate and timely data Spotlight effect created by increased visibility into manager KPIs rapidly encouraged adoption of

    process standards creating more consistent, predictable performance

    Company Name Bayer Healthcare Location: Berkley, Ca. Industry: Pharmaceutical Products and Services;

    Pharmaceuticals

    Revenue: Euro 32.385 million (2005)Employees: 106,000

    Web Site: www.bayer.com

    One of the primary benefits to employing PPM early in the process maturity of an organization is that by having a measurement

    framework in place, you can be assured that you do not run the risk of getting the

    organization ingrained in the wrong process.Susan Sergo Bayer Healthcare

    SAP 2008 / SAP TechEd 08 / BPM102 Page 37 *Planned to be available with next version of SAP Process Performance Management by IDS Scheer

  • Reduced manufacturing costs by enhancing forecasts, value-oriented processes, and configurations

    Improved customer satisfaction by enabling faster delivery of systems via a business-aligned IT framework

    Reduced overall costs and improved margins by improving operational efficiency

    Applied Materials implemented SAP Enterprise Modeling, empowering the company to auto-script its SAP configuration and improve its ownership and control over models.

    SAP Enterprise Modeling bridges the gap between our business users and the IT configuration team to facilitate collaborative process design.

    Vipin AroraEnterprise Architect, Applied Materials

    SAP Enterprise Modeling by IDS Scheer reduces Total Cost of Ownership by aligning and optimizing conceptual models with configuration

    Company Name Applied Materials Location: Santa Clara, Ca. Industry: Semiconductor & Industrial

    Machinery Revenue: $9,734.9 million (2007) Employees: 14,500 Web Site: www.appliedmaterials.com

    SAP 2008 / SAP TechEd 08 / BPM102 Page 38

    Enterprise Modeling Cuts Manufacturing Costs

  • Business Process Transformation at SAP

    Challenges Transparency over process execution Measure attainment of company goals pro-actively Benchmark among regions and subsidiaries Aggregate times and costs locally, regionally or globally Identify concrete process weaknesses Establish a continuous improvement program success Make SAP a more process-oriented enterprise

    Solution Define a BPM tool landscape and define exactly how processes should

    be measured Implementation of SAP Process Performance Management by IDS

    Scheer: Clarify process scope Identify and define adequate Process Performance Indicators (PPIs) Determine to-be values of PPIs, consider benchmarks Evaluate measurement of as-is values of PPIs Record cycle time of all involved sub-processes

    Benefit Transparency as the main benefit for GPO (Global Purchasing

    Organization). Saved time to focus more on strategic issues Benchmarking: Implement best-in-class purchasing processes SOX Compliance: Easily monitor whether controls in the process are

    complied with globally

    SAP 2008 / SAP TechEd 08 / BPM102 Page 39

    PML

    Process Management Lifecycle at SAP

    With the analysis of Process Performance Indicators (PPIs), we will be able to identify process weaknesses and initiate projects to make our global processes more efficient. With the automation of Process Performance reports, we will be able to provide support to the regions to improve their processes and consequently incrementally improve customer satisfaction.

    Mark Scavillo, Head of Process Governance, SAP AG

  • 1.

    Introduction1.1.

    Model-Based Business Process Management

    1.2.

    Enterprise Modeling2.

    Overview

    2.1.

    SAP Enterprise Modeling by IDS Scheer2.2.

    SAP Business Process Optimization by IDS Scheer

    2.3.

    SAP Business Server and Publisher by IDS Scheer2.4.

    SAP Process Performance Management by IDS Scheer

    3.

    Customer Use Cases4.

    Summary

    4.1. Some new features with 7.14.2.

    Conclusion

    Agenda

    SAP 2008 / SAP TechEd 08 / BPM102 Page 40

  • ModelingModeling VersioningVersioningARIS DatabaseARIS Database

    V 1.0V 1.0V 1.1V 1.1V 2.0V 2.0

    ModelingModeling VersioningVersioningARIS DatabaseARIS Database

    V 1.0V 1.0V 1.1V 1.1

    ModelingModeling VersioningVersioningARIS DatabaseARIS Database

    V 1.0V 1.0

    Create versionCreate version Create versionCreate version Create versionCreate version

    March 1March 1 April 1April 1 May 1May 1

    Change list 1

    Change list 2 Change list 3

    Model/s define the scope for versioning, relevant content is versioned with the model (objects, attributes (placement), free-form graphics, etc.)Scope can be automatically enhanced via

    drill down (assignments)

    Versioning

    Principle

    SAP 2008 / SAP TechEd 08 / BPM102 Page 41

  • Versioning

    Summary

    SAP 2008 / SAP TechEd 08 / BPM102 Page 42

    Main functionalities Create versions of models Activate versions via changes lists Navigate in old states of the database

    (versioned content) Compare actual content with old

    version Publish versioned content via

    Business Publisher, i.e. all new versions available on June 1

  • SAP Solution Manager offers the use and mapping of end user roles in the blueprint structureProject Team can choose between organizational unit, position, job and user to be

    used on the 3 blueprint levels

    End User Roles Synchronization

    SAP 2008 / SAP TechEd 08 / BPM102 Page 43

  • Extended Synchronization

    Extended Synchronization

    Download end user roles from SAP Solution ManagerAssign end user roles within business blueprintSynchronize end user roles between SAP Enterprise Modeling and SAP

    Solution Manager

    Map SAPs end user roles with company-specific roles or SAP Portal roles

    End User Roles Synchronization

    SAP 2008 / SAP TechEd 08 / BPM102 Page 44

    New model type:SAP Role MatrixNew model type:SAP Role Matrix

  • 1.

    Introduction1.1.

    Model-Based Business Process Management

    1.2.

    Enterprise Modeling2.

    Overview

    2.1.

    SAP Enterprise Modeling by IDS Scheer2.2.

    SAP Business Process Optimization by IDS Scheer

    2.3.

    SAP Business Server and Publisher by IDS Scheer2.4.

    SAP Process Performance Management by IDS Scheer

    3.

    Customer Use Cases4.

    Summary

    4.1.

    Some new features with 7.14.2. Conclusion

    Agenda

    SAP 2008 / SAP TechEd 08 / BPM102 Page 45

  • Conclusion

    SAP Enterprise Modeling Applications by IDS Scheer helps toDesign business processes with the business in mind on a conceptual levelDocument and publish process knowledgeIncrease process performance Reduce total cost of ownership by leveraging IT assets Improve performance, transparency, and complianceDecrease process costs and resource requirementsLay a firm foundation for holistic Business Process Management

    SAP 2008 / SAP TechEd 08 / BPM102 Page 46

  • SDN Subscriptions offers developers and consultants like you, an annual license to the complete SAP NetWeaver platform software, related services, and educational content, to keep you at the top of your profession.

    SDN Software Subscriptions: (currently available in U.S. and Germany) A one year low cost, development, test, and commercialization

    license to the complete SAP NetWeaver software platform Automatic notification for patches and updates Continuous learning presentations and demos to build

    expertise in each of the SAP NetWeaver platform components A personal SAP namespace

    SAP NetWeaver Content Subscription: (available globally) An online library of continuous learning content to help build skills. Starter Kit

    Building Your Business with SDN Subscriptions

    To learn more or to get your own SDN Subscription, visit us at the Community Clubhouse or at www.sdn.sap.com/irj/sdn/subscriptions

    SAP 2008 / SAP TechEd 08 / BPM102 Page 47

  • Fuel your Career with SAP Certification

    Take advantage of the enhanced, expanded and multi tier certifications from SAP today!

    What the industry is saying Teams with certified architects and

    developers deliver projects on specification, on time, and on budget more often than other teams.2008 IDC Certification Analysis

    82% of hiring managers use certification as a hiring criteria.2008 SAP Client Survey

    SAP Certified Application Professional status is proof of quality, and thats what matters most to customers.*Conny Dahlgren, SAP Certified Professional

  • Further Information

    Related SAP Education and Certification Opportunitieshttp://www.sap.com/education/

    SAP Public Web:SAP Developer Network (SDN): www.sdn.sap.comBusiness Process Expert (BPX) Community: www.bpx.sap.com

    SAP 2008 / SAP TechEd 08 / BPM102 Page 49

  • Thank you!

    SAP 2008 / SAP TechEd 08 / BPM102 Page 50

  • Please complete your session evaluation.Be courteous

    deposit your trash,

    and do not take the handouts for the following session.

    Thank You !

    SAP 2008 / SAP TechEd 08 / BPM102 Page 51

    Feedback

    BPM102Using SAP Enterprise Modeling Applications by IDS Scheer Overview and Use CasesAgendaModel-Based Business Process Management on a Business Process Platform Building Blocks of BPM Capabilities Including Enterprise Modeling ApplicationsDetailed CapabilitiesEnterprise Modeling and Business Process CompositionSAP and IDS Partnership OverviewThats SAP Enterprise Modeling Applications by IDS ScheerSAP Enterprise Modeling Applications by IDS ScheerAgendaSAP Enterprise Modeling by IDS ScheerSAP Enterprise Modeling by IDS Scheer Implementation SupportSynchronization SAP Enterprise Modeling SAP Solution ManagerDevelopment of Total Cost of OwnershipEnterprise Modeling (outlook) From Conceptual Planning to Technical BlueprintsInformation Architecture with SAP Enterprise ModelingFunction Highlights (1)Function Highlights (2)Enterprise Architecture Managing IT ArchitecturesCombining Business and IT Information AgendaSAP Business Process Optimization by IDS ScheerHighlightsSimulation Input (Selection)Optimize Business Processes AgendaSAP Business Server and Publisher by IDS ScheerBusiness Publisher ArchitectureProcess Content in BrowserAgendaSAP Process Performance Management by IDS ScheerComparison TO-BE / AS-IS ProcessesApplicationsGenerated FlowchartBenchmarking of Best & Worst PerformersAgendaWith Visibility Comes Accountability with SAP Process Performance Management by IDS Scheer Slide Number 38Business Process Transformation at SAPAgendaVersioning PrincipleVersioning SummaryEnd User Roles SynchronizationEnd User Roles SynchronizationAgendaConclusionBuilding Your Business with SDN SubscriptionsFuel your Career with SAP CertificationFurther InformationSlide Number 50Feedback