bpms and process automation
TRANSCRIPT
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BPM Automation: Requirements &
BenefitsAbdullah Alhaqbani
@amhaqbani
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Agenda
The Need for BPMS BPMS and SOA BPMS Benefits The Future of BPMS
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The Need for BPMS
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What is BPM
A business process is an execution of activities that
produces business value.
The term Business Process Management
(or BPM) refers to activities performed by
businesses to optimize their business processes.
Approach to achieve the strategic business
objectives.
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In the real world..
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In the real world..
Process
People Data Sources
Systems
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In the real world..
Channels
Presentation rendering
Business activities
Data Integration & transformation
Data schemas
Application n
%S+ -
< >= |
Business rules & logic
Application 1
* /+ -
< >= |
Application 2
%S* /
< >= |
Application 3
* /+ -
< >= |
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Batch Processing
Data Aggregation
Mainframe
Portal
Wireless / Mobile
ERP
3rd Party
Legacy System
BI
In the real world..
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The result..
8020INNOVATE
MAINTAINING
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BPM
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BPMS and SOA
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BPMS and SOA
BPMS: Management practice Tools for automating processes
SOA: Architectural philosophy Design standards-based services
to access system functionality
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How BPMS and SOA are connected?
Business IT
SOA defines the way IT assets
can be consumed by the business,
and BPM defines their
consumption.
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How BPMS and SOA are connected?
Service A Service B Service C
Service D Service E
LegacySystem
DatabaseERP
System
ProcessStep 1
ProcessStep 2
ProcessStep 3
ProcessStep 4
Business View
IT View
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The “S” in BPMS Essential Elements of a BPMS:
Process Rules Forms
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BPMS Benefits
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Business Needs
Efficiency and
Productivity
Real-time fact-based decisions
Response to Change
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Efficiency and Productivity
Streamline human interaction Enforce accountability Minimize errors Identifying problem areas
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Response to Change
Service A Service B Service C
Service D Service E
LegacySystem
DatabaseERP
System
ProcessStep 1
ProcessStep 2
ProcessStep 3
ProcessStep 4BPMS
SOA
RulesEngine
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Real-time fact-based decisions
360 view
CRM Record
Support ticket
Call Records
Transactions
Social Media
• the right information
• at the right time to
• the right people
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The Future of BPM
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The “i” in iBPMS Essential Elements of a iBPMS:
Process Rules Forms
Web-based development Analytics Mobile Content Collaboration
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Source: Gartner iBPMS Magic Quadrant 2015
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Questions?Abdullah Alhaqbani
@amhaqbani