bpo business process outsourcing bpo business process outsourcing we at introduce ourselves as a...

BPO Business Process OutsourcingBPO Business Process Outsourcing

We at We at TEAM PHOENIX introduce ourselves as a high introduce ourselves as a high quality, quality, Business Process Business Process outsourcing Company from outsourcing Company from Bangalore India.Bangalore India.

With a customer-focused With a customer-focused attitude, desire to understand attitude, desire to understand customer business & identify customer business & identify the right partner for executing the right partner for executing the job, we act as a one-stop the job, we act as a one-stop shop for business process shop for business process outsourcing from India.outsourcing from India.

TEAM PHOENIX www.teamphoenixejobs.com

Profile

Mission & Values

> Mission > Vision > Values

Quality

Our process capabilities focus on defect prevention, technology absorption and productivity enhancement.


PROFILE

With Web-based customer service and support, emerging as a factor that gives the needed edge to a company, we at TEAM PHOENIX introduce ourselves as a leading, high quality, IT Enabled service providers from India. With a customer-focused attitude, desire to understand customer business & identify the right partner for executing the job, we act as a one-stop shop for business process outsourcing from India.

We offer Pre, Post, and Technical Sales Support. We provide service to huge magnitude of clients from simple one time keying requirements or complex multi entry and multi levels of quality checking entries.

The distinct advantages that we offer to our international clients are superior quality, low cost & timely solutions. We continue to give a range of data conversion & processing solutions to multiple industries the world over.


Mission & Values

Our actions are guided by our Vision and Mission, with a firm belief in our Core Values, which gets reflected in our interactions with all our customers, our investors, and our employees.

MISSIONTo be the “Partner of choice" for the Data Processing Industry worldwide.VISION.To be a leader in the delivery of rapid, cost-effective and comprehensive solutions for the Data Management needs of global enterprises.VALUES Customer Centric approach - "We are much more than a vendor; we are your partner" High standards of personal and professional ethics Constantly strive for innovation and excellence Culture of knowledge sharing and continuous growth for each member Fun-filled work environment with respect for each individual


Quality Policy

"We are committed to provide solutions conforming to international standards, through constant up gradation of technology and processes, in order to ensure consistent quality for our customers".

Quality ensuring reliability and Customer satisfaction

Quality is a passion at TEAM PHOENIX and the aspects of high quality permeate every department here. The strong process orientation translates into real benefits like reduced cycle times, improved customer satisfaction scores and better cost efficiencies.

At TEAM PHOENIX , we offer customer care with emphasis on relationships, speed, expertise, and cost control. TEAM PHOENIX strives to ensure that our customers will get exceptional interactive customer care and enjoy quality assistance.

TEAM PHOENIX works with you throughout to ensure that your objectives and standards are met.

Our commitment to technology helps to offer our customers the most advanced solutions on the market.


IT Enabled Service - Our InfrastructureIT Enabled Service - Our Infrastructure

With our proprietary state-of-the-art technology and infrastructure we are able to stay a step ahead of the market. Our infrastructure has a service reliability of 99.98 %. We have made an investment that equals twice the industry standard for critical systems.

Our back-office facilities are located in Bangalore, India. We have a large infrastructure with 20 PC's and we have an experience of working in two shifts. We have a wide range of experienced personnel who can handle accounting related work, scanning, payroll, revenue management, appropriate replies to the e-mail processing inquiries, fax handling, Insurance Claims, Transportation Froms, Data Entry processing, bill processing etc.

We have a state of the art infrastructure with high speed data communication lines.



IT Enabled Services - Our Facilities

Carpet Area of more than 750 Sq. ft. Adequate storage area with full Security Adequate fire safety systems Ergonomically designed furniture In-house recreation facilities.

IT Enabled Services - Our Equipments

Over 20 Work Stations at present with a capacity to increase. Hard Disk and back up capacity of more than 500 GB. Round the clock power supply with backup facilities.



Communication.

256 kbps DSL Line. Modem, Routers and all necessary facilities.

System Environment

Servers: AMD 5600+x 2 - Windows XP Advanced server Structured cabling for high speed data access Capable of supporting batch upload/download

IT Enabled Services - Our Man PowerIT Enabled Services - Our Man Power

20+ Personal. Highly skilled and experienced personal, well conversion with English language Round the clock work in 2 shifts on 24/7 basis. In-house technical support team


WE HOPE YOU ENJOYED READING THIS DOCUMENT AS MUCH AS WE ENJOYED PREPARING IT. IF YOU NEED ANY FURTHER CLARIFICATIONS OR INFORMATION, KINDLY CONTACT US. WE LOOK FORWARD TO A LONG & LASTING RELATIONSHIP WITH YOU. BEFORE WE CONCLUDE, WE WOULD LIKE TO THANK YOU FOR SPARING YOUR PRECIOUS TIME & HAVING THE PATIENCE TO READ THIS FAR.

THANK YOU,BEST REGARDS


Contact DetailsContact Details

Khaja Shariff - +91-8095014329Khaja Shariff - +91-8095014329Mohammed Raffi - +080-40969672Mohammed Raffi - +080-40969672

Email Id:- Email Id:- [email protected] [email protected]


bpo business process outsourcing bpo business process outsourcing we at introduce ourselves as a...

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