bpos live company presentation-june 2010_v1
DESCRIPTION
TRANSCRIPT
version 1.1
COMPANY PRESENTATION
BPOS-Live is a Belgian ICT company specialized in cloud computing, hosting and provisioning services
Version 1.1 p 2
usiness
rovisioning
iving
n a
irtual
nvironment
Enabling cloud computing and SAAS for Telco, Service providers and Independent Software Vendors (ISV’s) through the provisioning platform via a white label model
End-to-End business services for Hosted solutions based on the Microsoft Hosted Messaging and Collaboration Model (Microsoft Exchange, Microsoft Dynamics CRM, Microsoft SharePoint Services,...) extended with ISV applications and other platform technologies delivering Voip Unified Communication and workplace management services
Design, build and maintain virtual server environments based on Microsoft Hyper-V or VMware technology in combination with infrastructure services (online back-up, storage on demand, security on demand,…). Integrating onsite, private cloud and public cloud solutions.
nline
ervices
BP
OS
LIVE
BPOS-Live serves multiple EMEA verticals with the support of our alliances
Version 1.1 p 3
Verticals
Alliances
Telco &Service Provider
s
Independent Software Vendors
Small &Medium
Enterprise
We translated our passion for the ICT business into a clear vision and appropriate values
Version 1.1 p 4
Company vision
Company values
Making applications and services available everywhere, anytime bringing thus people together, allowing value for
money, through performance and availability of the platform and the creation of competitive advantages for our customers.
Think forward with
our customer &
partner ecosystem
and translate this in to
new business
value
Be on thop of the latest technologies
and translate this in to
real business
opportunities
Provide tailor-made solutions
and efficient service
support for our
customers
Embrassing the diversity
of people and
respecing the
environment
Customer focused
InnovationLeadershipCommunit
yaware
Our company is driven by an experienced management team combined with domain experts
Version 1.1 p 5
Pascal Van Hove : Marketing & Sales directorPascal Van Hove joined BPOS-Live in April 2010. He has more than 10 years of field experience as ‘B2B Sales and Marketing expert’ within the Telco and IT sector both in Belgium and internationally. Before joining BPOS-Live, Pascal was Outsourcing Sales Manager for Capgemini Belgium and held different sales and marketing management functions at the Belgacom Group
Tim Meskens : COOTim Meskens is a senior hosting consultant and entrepreneur with more than 8 years experience in the hosting domain. His profound hosting expertise is build up through out his professional hosting career at Microsoft, Oracle, Insight and Info Support . Together with Marc Crauwels he founded BPOS-Live.
Marc Crauwels : CEO/CFO/CHRMarc Crauwels is a through business leader with more than 25 year of experience in the IT business. Before BPOS-Live, Marc was active as General Manager is several large European service provider companies like LogicaCMG and Info Support. At Info Support, which has his core activities in IT consultancy, IT training and hosting , Marc collaborated with Tim Meskens on the hosting domain. Their shared vision on the hosting market led to the creation of BPOS-Live in January 2009.
BPOS-Live established his own high-available, ‘state of the art’ cloud platform, which is physically located …
Version 1.1 p 6
SAN Storage & Backup
PRODUCTION - Node 1
Hosted Messaging & Collaboration 4.5
EMS-CORTEX Provisioning Tool
MANAGEMENT - Node
2
5
2
2
3
1 1
1 4
1
Platform components
HP580-WS 2008 R2 Enterprise SP2• 4 Hexcore CPU• 2,4 Ghz • 128 GB RAMSW Firewall MS ISA server 2008
2
3 HP380-WS 2008 R2 Enterprise SP2• 2 Dualcore CPU• 2,4 Ghz • 32 GB RAM
4
HP EVA 8400• redundant• 30 TB storage
TEST, DEV, DEMO - Node
PRODUCTION - Node 2
52
MS System Center• monitoring• management• dynamic data center
virtualisation & clustering via MS Hyper-V technology
… in professional datacentres guaranteeing the highest level of security for our customers.
Version 1.1 p 7
Primary DC Standby DC Easynet DC CTAC DC
Capronilaan 2 Goudbloemvallei 30 Schipholrijk ‘s Hertogenbosch
• 4 x 2000 kva Generator back-up @ N+1 • UPS system – redundant parallel formation @ N+1 • Close control downflow air conditioning units to guarantee stable temperature and humidity @ N+1 • 2 independent AC chilled water systems @ N+1 • 6 MVA of UPS conditioned power @ N+1 • Diverse Power Supplies with diesel generator backup
Power & airconditionin
g
• Aspiration Smoke Detection Apparatus (ASD) • Very Early Smoke Detection Apparatus (VESDA) • MIST fire suppression system • CCTV system covering all entrances • 24-hour video recording • Full perimeter alarm • Security card access system • Visual verification of all persons entering the data floor
Security
Network• Redundant Cisco routers and hardware FW • Multiple carriers & 4 internet providers • Redundant fiber connection to Standby DC
The BPOS-Live service portfolio covers a broad spectrum of ICT cloud services (1/4)
Version 1.1 p 8
SaaS
IaaS
XaaS
Infrastructure Services
Delivering integrated onsite, public and private cloud solutions
Integration Services
Application Services
BPOS-Live Application Services – SAAS (2/4)
Version 1.1 p 9
Application Services
Hosted ISV applications
+ OCS
BPOS-Live Infrastructure Services – IAAS (3/4)
Version 1.1 p 10
Infrastructure Services
Shared Web Hosting
Virtual Private Server Hosting
SQL Database Hosting
Physical Private Server Hosting & Collocation
Storage on Demand
Back-up online
BPOS-Live Integration Services – XAAS (4/4)
Version 1.1 p 11
IntegrationServices
Business Provisioning
Dynamic Datacenter
Virtualization
Unified Communications – Voip & Hosted PBX
Application Integration
ICT for SME Managed Desktop
Our services are underpinned with an ITIL-driven support and solid SLA
Local Service Desk (NL, FR, E) centralizing incidents, change requests, service requests, questions and complaints
Standard Service Window : Mon-Fri 08.30 AM – 5.30 PM Extended Service Window : 24/7 support Service Levels :
Version 1.1 p 12
Incident Handling
Priority Max Response
Time
Max Resolution Time
Urgent 0h30 2h00
High 1h00 4h00
Medium
2h00 16h00
Low 2h00 40h00
Change Request Handling
Priority Max Response
Time
Max Realization
Time
High 2h00 8h00
Medium
2h00 16h00
Low 2h00 40h00
Guaranteed 99,9% availability SLA on all public cloud services
Our satisfied customers are the proof of the BPOS-Live quality trade mark (1/2)
Version 1.1 p 13
P&T LuxembourgBPOS-Live designed, build and maintains the new 2009 hosting platform , virtualized on VMWare, with complete EMS-Cortex provisioning system for PT Lux, the Luxembourg telco incumbent. The new platform was build to replace the existing physical platform and Ensim provisioning. Custom developments like billing integration and custom reporting are delivered with the project. The platform will mainly be used by PT Lux and Lux GSM to deliver its solutions to the market in an SaaS white label model.
Techdata : FusyxBPOS-Live is the hosting and service provider for Techdata Belgium within the Fusyx Hosting brand. Techdata is positioning the BPOS-Live services to its partner channel in a white label model. Their partners can deliver a complete set of shared and dedicated services going from Application Services (e.g. Hosted Exchange, CRM, …) to Infrastructure Services (e.g. Shared Web Hosting, Virtual Private Server Hosting, Back-up Online, domain names,…) to Integrated Servervices (e.g. Managed Desktop, Application streaming, …) services and users, fully automated.
CTACBPOS-Live is the hosting and service provider at Ctac Belgium and Netherlands for Microsoft Hosted Solutions. Ctac , a SAP Gold partner, delivers SAP services to its customers via a Citrix platform. The SAP services are combined with with BPOS-Live Microsoft Services into the cloud, where Ctac is using the BPOS-Live hosting platform and EMS-Cortex for the automated provisioning like single management of resellers, accounts, users and services.
Our satisfied customers are the proof of the BPOS-Live quality trade mark (2/2)
Version 1.1 p 14
Admiral DynamicsAdmiral Dynamics is a Belgian service provider specialized in Microsoft ERP and CRM with profound domain expertise in retail, fashion and distribution. Admiral Dynamics teams up with BPOS-Live as their infrastructure and hosting partner for Hosted Exchange, Hosted CRM, Hosted Sharepoint, Hosted web services,… This way, Admiral Dynamics is capable of offering full end-to-end solutions to their customers both from an application and infrastructure perspective.
Corporate Crime Security & InvestigationCorporate Crime Security & Investigations, in short CCSI is a reliable, independent party advising companies confronted with fraud or crime. InvexSoft, an innovative service concept in incident reporting and crime is a independent software, distributed and installed by CCSI. CCSI engaged with BPOS-Live to migrate InvexSoft towards a cloud-ready mode. Through the BPOS-Live platform, the new InvexSoft SAAS offering will be offered to existing and new customers.
Notary as a Service @ Notaris GeusensThe physical server, with multiple installed software packages, at Notaris Geusens is replaced by a private cloud solution, which gives an answer to all the functionalities required to run a notary in an efficient and professional way. The solution incorporates the notary software of Data consult (Delphi based), e-notary (public service with eID and Real card reader), Microsoft Office, Exchange and Sharepoint. The Hosted Managed Desktop is delivered via Microsoft’s Terminal Server Desktop technology.
Contact
Version 1.1 p 15
BPOS-Live BVBAIndustriepark West 759100 Sint-NiklaasBelgium
General Information
Free Phone : 0800 / 200150Phone : +32 3 354 09 79Fax : +32 3 354 07 89E-mail : [email protected]
Contact Information