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Brand Report 2013 10.23.13 What Millennials Really Think About Brands

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Buzz Marketing Group reached out to hundreds of Millennials to gauge their reactions and preferences regarding brands.

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Page 1: Brand Report 2013

Brand Report 2013

10.23.13

What Millennials Really Think About Brands

Page 2: Brand Report 2013

Brand Report 2013

Who was Involved?

Buzz Marketing Group’s “Brand Report 2013” is based on qualitative and quantitative research involving 500 buzzSpotters® throughout the United States during the month of March of 2013. This report is available for download at www.buzzmg.com/reports.

Composed based on data from 3.8.2013 to 3.22.2013

500 Participants 9,000 Panelists

53% Female 47% Male

Survey fielded online

Ages 18-34 18-22 17% 23-26 25% 27-30 31% 31-34 27%

What Millennials Really Think About Brands

Page 3: Brand Report 2013

Location

NY  14%  

CA  11%  

IL  12%  

TX  8%  PA  

7%  DC  6%  

FL  7%  

GA  6%  

MA  7%  

MI  5%  

Rest  of  USA  17%  

Brand Report 2013

What Millennials Really Think About Brands

Page 4: Brand Report 2013

Ethnicity

White  25%  

Black  25%  

Asian  American  

15%  

Hispanic  25%  

American  Indian  3%  

Mixed  7%  

Brand Report 2013

What Millennials Really Think About Brands

Page 5: Brand Report 2013

Marital Status

Single  36%  

DaPng  6%  

In  a  relaPonship  

26%  

Married  30%  

Divorced  2%  

Brand Report 2013

What Millennials Really Think About Brands

Page 6: Brand Report 2013

Education

High  school  diploma  27%  

Associates  Degree  14%  

Bachelors  Degree  46%  

Masters  Degree  11%  

Doctorate  2%  

Brand Report 2013

What Millennials Really Think About Brands

Page 7: Brand Report 2013

Employment Unemployed  

5%  Working  part-­‐Pme  

15%  

Working  full-­‐Pme  52%  

Self-­‐employed  

6%  

student  12%  

full-­‐Pme  home  maker  

11%  

Brand Report 2013

What Millennials Really Think About Brands

Page 8: Brand Report 2013

Household Income

Less  than  $8,000  

$8,000  -­‐  $33,000  

$33,000-­‐  $82,000  

$82,000  -­‐  $170,000  

$170,000  -­‐  $370,000  

More  than  $370,000  

I  don't  want  to  specify  

2%  

23%  

46%  

22%  

1%   0%  5%  

Brand Report 2013

What Millennials Really Think About Brands

Page 9: Brand Report 2013

Please select your three

favorite brands in each category:

Brand Report 2013

What Millennials Really Think About Brands

Page 10: Brand Report 2013

26% Dr. Pepper

42% Coca Cola

Brand Report 2013

What Millennials Really Think About Brands

37% Sprite

What is your favorite soft drink brand?

1.  Coca  Cola    42%  

2.  Sprite  37%  

3.  Dr.  Pepper  26%  

4.    Snapple    25%  

5.  Diet  Coke  21%  

6.  Pepsi  21%  

7.  A&W  Root  Beer    19%  

8.  Minute  Made  15%  

9.  Mountain  Dew  13%  

10.  Barq’s  12%    

Page 11: Brand Report 2013

27% Corona

32% Bacardi

Brand Report 2013

What Millennials Really Think About Brands

31% Smirnoff

What is your alcoholic beverage brand?

1.    Bacardi    32%  

2.  Smirnoff    31%  

3.  Corona  27%  

4.    Absolut  22%  

5.  Jack  Daniel’s  21%  

6.  Stella  Artois  21%  

7.  Bud  Light  16%  

8.  Captain  Morgan  16%  

9.  Heineken  15%  

10.  Johnnie  Walker  11%    

Page 12: Brand Report 2013

23% 7 For All Mankind

62% Levis

Brand Report 2013

What Millennials Really Think About Brands

31% Guess

What is your favorite jeans brand?

1.    Levis    62%  

2.  Guess    31%  

3.  7  For  All  Mankind  23%  

4.    True  Religion    21%  

5.  Lucky  20%  

6.  Calvin  Klein  18%  

7.  Diesel  10%  

8.  CiPzens  of  Humanity  7%  

9.  Wrangler  7%  

10.  G-­‐Star  Raw  3%    

Page 13: Brand Report 2013

25% Neutrogena

36% Dove

Brand Report 2013

What Millennials Really Think About Brands

30% MAC

What is your favorite cosmetic brand?

1.    Dove    36%  

2.  MAC    30%  

3.  Neutrogena  25%  

4.    Maybelline  22%  

5.  Aveeno  20%  

6.  Calvin  Klein  18%  

7.  Clinique  20%  

8.  L’Oreal  20%  

9.  Olay  19%  

10.  Revion  11%    

Page 14: Brand Report 2013

29% M&Ms

39% Reese’s

Brand Report 2013

What Millennials Really Think About Brands

38% Snickers

What is your favorite candy brand?

1.    Reese’s    39%  

2.  Snickers    38%  

3.  M&Ms  29%  

4.    KitKat  25%  

5.  Twix  24%  

6.  Starburst  21%  

7.  Hershey’s  21%  

8.  Skieles  19%  

9.  Bueerfinger  12%  

10.  Nerds  9%    

Page 15: Brand Report 2013

26% Sony

56% Apple

Brand Report 2013

What Millennials Really Think About Brands

32% Samsung

What is your favorite electronic brand?

1.    Apple    56%  

2.  Samsung    32%  

3.  Sony  26%  

4.  Canon  11%  

5.  Microsog  11%  

6.  LG  10%  

7.  Kitchen  Aid  9%  

8.  HP  9%  

9.  Nikon  8%  

10.  Bose  6%    

Page 16: Brand Report 2013

20% Chanel

21% Dolce & Gabbana

Brand Report 2013

What Millennials Really Think About Brands

21% Marc Jacobs

What is your favorite fragrance brand?

1.    Dolce  &  Gabbana    21%  

2.  Marc  Jacobs    21%  

3.  Chanel  20%  

4.  Giorgio  Armani    17%  

5.  Ralph  Lauren  17%  

6.  Cool  Water  13%  

7.  JLo  8%  

8.  Vera  Wang  8%  

9.  Calvin  Klein  8%  

10.  Hugo  Boss  6%    

Page 17: Brand Report 2013

37% Subway

46% Chipotle

Brand Report 2013

What Millennials Really Think About Brands

38% Panera Bread

What is your favorite fast food brand?

1.    Chipotle  46%  

2.  Panera  Bread  38%  

3.  Subway  37%  

4.  Taco  Bell  28%  

5.  McDonald’s  27%  

6.  Wendy’s  26%  

7.  Dunkin’  Donuts  17%  

8.  Burger  King  16%  

9.  Pizza  Hut  16%  

10.  Sonic  Drive-­‐In  13%    

Page 18: Brand Report 2013

27% BMW

29% Honda

Brand Report 2013

What Millennials Really Think About Brands

28% Toyota

What is your favorite automobile brand?

1.    Honda  29%  

2.  Toyota  28%  

3.  BMW  27%  

4.  Audi  23%  

5.  Mercedes-­‐Benz  21%  

6.  Lexus  20%  

7.  Ford  20%  

8.  Nissan  17%  

9.  Volkswagen  14%  

10.  Chevrolet  12%    

Page 19: Brand Report 2013

34% United

46% Southwest

Brand Report 2013

What Millennials Really Think About Brands

43% Delta

What is your favorite airline brand?

1.    Southwest  Airlines  46%  

2.  Delta  Airlines  43%  

3.United  Airlines  34%  

4.  JetBlue  Airlines  32%  

5.  American  Airlines  24%  

6.  US  Airways  13%  

7.  Lughansa  6%  

8.  ConPnental  5%  

9.  BriPsh  Airways  5%  

10.  Air  France  5%    

Page 20: Brand Report 2013

24% Sheraton

43% Marriott

Brand Report 2013

What Millennials Really Think About Brands

33% Hilton

What is your favorite hotel brand?

1.    MarrioH  43%  

2.  Hilton  Hotel  33%  

3.Sheraton  Hotel  24%  

4.  W  Hotel  24%  

5.  WesPn  Hotel  19%  

6.  Doubletree  13%  

7.  Hyae  Place  13%  

8.  Holiday  Inn  11%  

9.  Hampton  Inn  10%  

10.  Hilton  Garden  Inn  8%    

Page 21: Brand Report 2013

34% Fox

54% ABC

Brand Report 2013

What Millennials Really Think About Brands

48% NBC

What is your favorite TV brand?

1.    ABC  54%  

2.  NBC  48%  

3.  Fox  34%  

4.  CBS  29%  

5.  VH1  20%  

6.  MTV  19%  

7.  ESPN  14%  

8.  The  CW  13%  

9.  PBS  12%  

10.  Disney  11%    

Page 22: Brand Report 2013

23% FOREVER 21

31% H&M

Brand Report 2013

What Millennials Really Think About Brands

24% OLD NAVY

What is your favorite apparel brand?

1.    H&M  31%  

2.  Old  Navy  24%  

3.  Forever  21    23%  

4.    Victoria’s  Secret  23%  

5.  Nike  19%  

6.  Ralph  Lauren  12%  

7.  Gap  12%  

8.  American  Eagle  12%  

9.  Zara  9%  

10.  Urban  Oukieers  9%    

Page 23: Brand Report 2013

24% IKEA

70% Target

Brand Report 2013

What Millennials Really Think About Brands

39% Walmart

What is your favorite department store brand?

1.    Target  70%  

2.  Walmart  39%  

3.  IKEA  24%  

4.    Best  Buy  24%  

5.  Costco  19%  

6.  Walgreens  16%  

7.  CVS  Caremark  15%  

8.  Sam’s  Club  12%  

9.  Kroger  10%  

10.  Dollar  Tree  9%    

Page 24: Brand Report 2013

39% Ebay

85% Amazon

Brand Report 2013

What Millennials Really Think About Brands

47% Craiglist

What is your favorite e-Commerce brand?

1.    Amazon  85%  

2.  Craigslist.org  47%  

3.  Ebay.com  39%  

4.    Neklix.com  36%  

5.  Itunes.com  22%  

6.  SpoPfy.com  13%  

7.  Newegg.com  9%  

8.  Zappos.com  8%  

9.  Overstock.com  5%  

10.  Thinkgeek.com  4%    

Page 25: Brand Report 2013

Key Findings

Although their sales are not as high as they once were, Apple still wins in the electronic brand category as over half (56%) of survey respondents listed it to be their top choice. Samsung and Sony came in second and third with 32% and 26%, respectively.

In regards to apparel and automobile brands, the distribution of favorites is much more equal. 31% of respondents chose H&M, 24% chose Old Navy, and 23% chose Forever 21. Honda barely came out on top with 29%, followed closely by Toyota (28%), BMW (27%), Audi (23%), and Mercedes-Benz (21%)

With an incredible 70%, Target definitely won out over all other department store brands. Walmart was listed as the favorite by over a third (39%) of respondents and IKEA nabbed 24%. Amazon’s brand gathered an even larger majority, as 80% of participants listed it as their favorite e-Commerce brand.

Brand Report 2013

What Millennials Really Think About Brands

Page 26: Brand Report 2013

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215.399.5679 www.buzzmg.com

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