brands in recession

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The glass is half FULL.

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Page 1: Brands in Recession

The glass is half FULL.

Page 2: Brands in Recession

The glass is half FULL.A fresh perspective on marketing in today’s economy.

Page 3: Brands in Recession

A lot of folks think we’re kind of screwed right now.

Page 4: Brands in Recession
Page 5: Brands in Recession

Perhaps we can offer another perspective.

Page 6: Brands in Recession

Perhaps we can offer another perspective.

half-full

Page 7: Brands in Recession

Perhaps we can offer another perspective.

half-full

not full enough

Page 8: Brands in Recession
Page 9: Brands in Recession

JUST KIDDING.

Page 10: Brands in Recession

Two perspectives on marketingduring a recession:

Page 11: Brands in Recession

Two perspectives on marketingduring a recession:

Scale back and save every penny.

Page 12: Brands in Recession

Two perspectives on marketingduring a recession:

Finally! An opportunity to pull away from the

pack.

Scale back and save every penny.

Page 13: Brands in Recession

Brands that INCREASE advertising during a recession, when competitors are cutting back, can IMPROVE MARKET SHARE AND RETURN ON INVESTMENT AT LOWER COST than during good economic times.

“”

Page 14: Brands in Recession

Brands that INCREASE advertising during a recession, when competitors are cutting back, can IMPROVE MARKET SHARE AND RETURN ON INVESTMENT AT LOWER COST than during good economic times.

“”PROFESSOR JOHN QUELCH

HARVARD BUSINESS SCHOOLMARKETING YOUR WAY THROUGH A RECESSIONMARCH 3, 2008

Page 15: Brands in Recession

4 years post-recession:

Page 16: Brands in Recession

Businesses who maintained or increased advertising spend during a recessionSOLD 256% MORE than those who decreased.

4 years post-recession:

Page 17: Brands in Recession

Businesses who maintained or increased advertising spend during a recessionSOLD 256% MORE than those who decreased.

PROFESSOR ANDREW J. RAZEGHIKELLOGG SCHOOL OF MANAGEMENT, NORTHWESTERN UNIVERSITYINNOVATING THROUGH A RECESSIONNOVEMBER 2008

4 years post-recession:

Page 18: Brands in Recession

10 years post-recession:

RAZEGHI, NOVEMBER 2008

Page 19: Brands in Recession

Aggressive recession advertisers INCREASED MARKET SHARE 2.5X

the average for all businesses during the post-recession.

10 years post-recession:

RAZEGHI, NOVEMBER 2008

Page 20: Brands in Recession

Marketing is a long-term proposition. A company can get in trouble if it changes its marketing strategy to cope with a short-term problem. “ ”

Page 21: Brands in Recession

Marketing is a long-term proposition. A company can get in trouble if it changes its marketing strategy to cope with a short-term problem.

COLUMNIST AL RIESADVERTISING AGE“DON’T DAMAGE YOUR BRAND FOR SHORT-TERM GAINS IN A RECESSION”APRIL 6, 2009

“ ”

Page 22: Brands in Recession

In a downturn, aggressive PR and Communications strategy is key. Pound your competitors’ shortcomings. They’re hurting and they will be quiet. Take the offensive.

“”

Page 23: Brands in Recession

In a downturn, aggressive PR and Communications strategy is key. Pound your competitors’ shortcomings. They’re hurting and they will be quiet. Take the offensive.

“”DOUG LEONE

VENTURE PARTNER at SEQUOIA CAPITALand #39 on FORBES’ 2009 MIDAS LIST OCTOBER 9, 2008

Page 24: Brands in Recession

Wal-Mart founder Sam Walton, on the 1991 recession:

HIGH BEAM RESEARCH, JUNE 2003IMAGE CREDIT: Eli Reichman/Time & Life Pictures/Getty Images

Page 25: Brands in Recession

Wal-Mart founder Sam Walton, on the 1991 recession:

I’ve thought about it, and decided not to participate.

“”

HIGH BEAM RESEARCH, JUNE 2003IMAGE CREDIT: Eli Reichman/Time & Life Pictures/Getty Images

Page 26: Brands in Recession

Two years later, Wal-Mart’s share price was up 200%

HIGH BEAM RESEARCH, JUNE 2003IMAGE CREDIT: Eli Reichman/Time & Life Pictures/Getty Images

Page 27: Brands in Recession

Increasing advertising spending during economic expansion often yields no improvement in market share...

RAZEGHI, NOVEMBER 2008

Page 28: Brands in Recession

Increasing advertising spending during economic expansion often yields no improvement in market share...

because 80% of your competitors are also increasing their spending.

RAZEGHI, NOVEMBER 2008

Page 29: Brands in Recession

Two perspectives on marketingduring a recession:

Page 30: Brands in Recession

Two perspectives on marketingduring a recession:

Pull back & let the competition eat

your lunch.

Page 31: Brands in Recession

Two perspectives on marketingduring a recession:

Stand firm. Be aggressive.

EAT YOUR COMPETITORS’

LUNCH.

Pull back & let the competition eat

your lunch.

Page 32: Brands in Recession

Who’s hungry?

Page 33: Brands in Recession

Two perspectives on media spending during a recession:

Page 34: Brands in Recession

Two perspectives on media spending during a recession:

We’re toast! Go home and save

every penny.

Page 35: Brands in Recession

Two perspectives on media spending during a recession:

A soft media market means

your ad dollars will go farther.

We’re toast! Go home and save

every penny.

Page 36: Brands in Recession

Snuggie, the discount version of The Slanket, sold >4 MILLION units in 3 months by snapping up inexpensive remnant TV spots.

Page 37: Brands in Recession

• $40,000,000 in retail sales

• >200 parody videos on YouTube

• 300,000 visitors to getsnuggie.com in December 2008

Snuggie, the discount version of The Slanket, sold >4 MILLION units in 3 months by snapping up inexpensive remnant TV spots.

Page 38: Brands in Recession

• $40,000,000 in retail sales

• >200 parody videos on YouTube

• 300,000 visitors to getsnuggie.com in December 2008

Snuggie, the discount version of The Slanket, sold >4 MILLION units in 3 months by snapping up inexpensive remnant TV spots.

ADVERTISING AGEJANUARY 26, 2009IMAGE SOURCE: http://www.theslanket.com/

Page 39: Brands in Recession

Everything is so soft. It's pretty much a buyer's market everywhere you turn.“ ”

Page 40: Brands in Recession

Everything is so soft. It's pretty much a buyer's market everywhere you turn.

PETER GARDINERCHIEF MEDIA OFFICERINTERPUBLIC GROUP OF COMPANIESAs printed in AdAge, April 6, 2009

“ ”

Page 41: Brands in Recession

Two perspectives on dealing with the recession:

Page 42: Brands in Recession

Two perspectives on dealing with the recession:

OH SH*T!

Page 43: Brands in Recession

Two perspectives on dealing with the recession:

Bring it on!

OH SH*T!

Page 44: Brands in Recession

IT’S ALL A MATTER OF PERSPECTIVE.

Page 45: Brands in Recession

IT’S ALL A MATTER OF PERSPECTIVE.

Unemployment in the US has reached a

whopping 8.5%.

Page 46: Brands in Recession

IT’S ALL A MATTER OF PERSPECTIVE.

91.5% of Americans are

currently employed.

Unemployment in the US has reached a

whopping 8.5%.

Page 47: Brands in Recession

The question isn’t really,“How do you see it?”

Page 48: Brands in Recession

The question isn’t really,“How do you see it?”

It’s, “What are you going to do about it?”

Page 49: Brands in Recession

We don’t recommend this.

Page 50: Brands in Recession

Nor this.

Page 51: Brands in Recession

No, we don’trecommend this either.

Page 52: Brands in Recession

We recommendsmarter, faster, more effective approaches.

Page 53: Brands in Recession

We recommendsmarter, faster, more effective approaches.

Like Brand Infiltration™.

Page 54: Brands in Recession

Brand Infiltration™:A progressive approach to integrated marketing that blends digital, experiential and classic marketing tactics with social media savvy and an uber-rigorous commitment to metrics.

Page 55: Brands in Recession

Brand Infiltration™:“Sharp shooting”— not “spray & pray.”

Page 56: Brands in Recession

Ready?

Page 57: Brands in Recession

Ready?Set?

Page 58: Brands in Recession

Ready?Set?

Infiltrate!

Page 59: Brands in Recession

1. Start stalking—er, listening.

Page 60: Brands in Recession

1. Start stalking—er, listening.

Who needs costly focus groups and time-consumingresearch when you’ve got the world wide web? Seriously.

Today’s technology affords opportunities to gain valuableinsight on your customers—and your competitors—in record time and at virtually no cost.

What are you waiting for? START STALKING!

Page 61: Brands in Recession

1. Start stalking—er, listening.

STALK FOR FREE:http://addictomatic.comhttp://summize.comhttp://technorati.comhttp://socialmention.comhttp://googlealerts.com

STALK FOR A FEE:http://www.radian6.com/http://www.crimsonhexagon.com

Who needs costly focus groups and time-consumingresearch when you’ve got the world wide web? Seriously.

Today’s technology affords opportunities to gain valuableinsight on your customers—and your competitors—in record time and at virtually no cost.

What are you waiting for? START STALKING!

Page 62: Brands in Recession

http://addictomatic.com

Page 63: Brands in Recession

http://socialmentions.com

Page 64: Brands in Recession

http://radian6.com

Page 65: Brands in Recession

Infiltrators are really good

stalkers.

Page 66: Brands in Recession

Infiltrators are really good

stalkers.

Page 67: Brands in Recession

2. Engage your audience.

Page 68: Brands in Recession

2. Engage your audience.

Stop creating ads and start creating content. Content that provides knowledge, utility, convenience, or entertainment. Content thatprovides real value to your customers. Contentthat makes search engines love you and prospectsfind you.

Page 69: Brands in Recession

2. Engage your audience.

Stop creating ads and start creating content. Content that provides knowledge, utility, convenience, or entertainment. Content thatprovides real value to your customers. Contentthat makes search engines love you and prospectsfind you.

Because the days of selling stuff by virtue of “sayingstuff” are over. It’s time to pay the piper and actuallydeliver on the promises you’ve been making all theseyears.

Page 70: Brands in Recession

2. Engage your audience.

Stop creating ads and start creating content. Content that provides knowledge, utility, convenience, or entertainment. Content thatprovides real value to your customers. Contentthat makes search engines love you and prospectsfind you.

Because the days of selling stuff by virtue of “sayingstuff” are over. It’s time to pay the piper and actuallydeliver on the promises you’ve been making all theseyears.

Just sayin’.

Page 71: Brands in Recession

http://lynxeffect.com

Page 72: Brands in Recession

http://giveadamn.ca

Page 74: Brands in Recession

General Infiltration Rule of Thumb:

Page 75: Brands in Recession

General Infiltration Rule of Thumb:

If it’s not worth talking about, it’s not worth doing.

Page 76: Brands in Recession

3. Measure EVERYTHING.

Page 77: Brands in Recession

3. Measure EVERYTHING.

Infiltrators live and die by the numbers. And not justclicks and impressions—we’re talking conversions,intent to purchase, increased brand awareness, and yes, even ACTUAL SALES!!!

Page 78: Brands in Recession

3. Measure EVERYTHING.

Infiltrators live and die by the numbers. And not justclicks and impressions—we’re talking conversions,intent to purchase, increased brand awareness, and yes, even ACTUAL SALES!!!

Infiltrators are also relentless about cutting what’s not working—and doubling-down on what is.

Page 79: Brands in Recession

3. Measure EVERYTHING.

Infiltrators live and die by the numbers. And not justclicks and impressions—we’re talking conversions,intent to purchase, increased brand awareness, and yes, even ACTUAL SALES!!!

Infiltrators are also relentless about cutting what’s not working—and doubling-down on what is.

How refreshing!

Page 80: Brands in Recession

Don’t just sit there.

Page 81: Brands in Recession

Don’t just sit there.

Infiltrate!

Page 82: Brands in Recession

Don’t just sit there.

Infiltrate!brandinfiltration.com

Page 83: Brands in Recession

Don’t just sit there.

Infiltrate!BOSTONe: [email protected]: @mzkagan

TORONTOe: [email protected]: @infiltrators

brandinfiltration.com