breaking down silos: how organizational changes can help unlock the value of information
TRANSCRIPT
can help unlock the value of information
BREAKING DOWN SILOS:how organizational changes
Kara Van Malssen AVPreserve, New York, USA
SOIMA 2015 Brussels
WE WANT TO BE HERE
WE WANT TO BE HEREWE SHOULD BE HERE
CONTENT✓
TECHNOLOGY✓
WHY CAN’T WE GET THERE?
FUNDING?
https://www.flickr.com/photos/roby72/2401722298/
Ensuring that valuable digital assets will be available for future use is not simply a matter of finding sufficient funds. It is about mobilizing resources—human, technical, and financial—across a spectrum of stakeholders diffuse over both space and time.
— Blue Ribbon Task Force on Sustainable Digital Preservation & Access, 2010, http://bit.ly/1JL8sqm
51 52 53ARCHETYPES OF COLLECTING INSTITUTIONS
Each group is responsible for it’s
own digital preservation &
access
wNo one is actually
responsible for digital preservation
& access
Each group is creating it’s own
metadata to describe the same
resources
2There is no cross-
departmental / content interal or
exteral search
z
Each content type has it’s own
management system, data structure, ID
scheme
No one follows this so it all ends up on drives. Content is
only findable by the creator
departmental
SILOSCONTENTresponsibility
RESULTSredundancy
loss of productivity
lack of interoperability
manual intervention
ineffective architectures
inefficient resource allocation
misaligned incentives
Lack of a formalized enterprise approach to content and metadata management inhibits efficient and scalable preservation and distribution
Q
WHAT DO WE DO ABOUT IT?
WE NEED TO MOVE FROM HERE
TO HERE
collection organizing description
description organization preservation
storage collection
description preservation
distribution production
storage
storage preservation organization
curation creation storage
creation asset management
collection reference storage
collection reference storage
storage preservation distribution
creation distribution
asset management reference
production
organization production
storage
preservation
distribution
collection
storage
asset management
description
system administration
network delivery
collection creation creation
distribution
description description
service-oriented organizational structure centralized services centralized infrastructure master / authoritative data management broadly applicable policies (with exception handling)
METADATAenterprise
managementDATA
MAGIC BULLET?
HOW DO WE DO IT?
1. TOP DOWNsupport vision strategy
inclusive incentives
non-disruptive
2. BOTTOM UP
TACTICALgovernance model
policies & procedures continuous education
two-way communication enforcement
51 52 53NEW COLLECTING INSTITUTIONS
Each group was responsible for it’s
own digital preservation &
access
Today, digital preservation and access is shared between just two
departments, servicing all others
Each group was creating it’s own
metadata to describe the same
resourcesg
Today, an enterprise metadata
management team is responsible for maintaining &
sharing authoritative data
Each content type did have it’s own
management system, data structure, ID
scheme
Today, an enterprise DAM, with content-
specific requirements, is used
for management & distribution of all
content
g g
OUTCOMESclear responsibilities improved allocation of resources improved accessibility improved standards of preservation efficient assembly of distribution packages more time to do cool stuff!
