breaking the double helix trap - bpaacdn.bpaa.com/training/bowl expo 2013/moltz-bpaa-v2.pdfa system...

47
6/25/13 1 Breaking the Double Helix Trap Barry J. Moltz @barrymoltz www.barrymoltz.com 2

Upload: others

Post on 29-Jun-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

1

Breaking the Double Helix Trap

Barry J. Moltz@barrymoltz

www.barrymoltz.com 2

Page 2: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

2

www.barrymoltz.com 3

www.barrymoltz.com 4

Rules of Engagement

Page 3: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

3

www.barrymoltz.com 5

Strive For Minimal Acheivement

How to Your Increase Sales without Selling

Page 4: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

4

www.barrymoltz.com 7

www.barrymoltz.com 8

Classic Sales FunnelSuspects

Prospects

Clients

Page 5: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

5

www.barrymoltz.com 9

www.barrymoltz.com 10

The Double Helix Trap

Doing it Doing itSelling it

Revenue Stays Flat

Selling it Selling itDoing it

Page 6: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

6

www.barrymoltz.com 11

Systematic Relationship RatingsStrategy 1

A system to manage your prospects, customers,

and influencers to get repeat customers

Prospects are random or rare

The Problem:

Working Your Network Woo!

The Story:

Create relationships +sales will come

Solution:

www.barrymoltz.com 12

Page 7: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

7

www.barrymoltz.com 13

People buy when they are in painand have money to solve it

#1 Rule of Sales

www.barrymoltz.com 14

#2 Rule of SalesWe can’t sell anything to anybody, we need to be there

when people are ready to buy

Page 8: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

8

www.barrymoltz.com 15

#3 Rule of Sales

If you can’t get found, you will never be chosen

www.barrymoltz.com 16

Systematic Relationship RatingsStrategy 1

Collect them all into one placeall your relationships

Step 1

Bowlers

Prospective Bowlers

Personal Contacts

Influencers

Connectors

Who are your:

Page 9: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

9

www.barrymoltz.com

BPAA “Customer Connect”

www.barrymoltz.com 18

Where to find them?

Email Contact List or Sent File

Other Computer Data Bases

Trade Show attendance lists

Cell Phone address list

Old Business Cards

Personal Address Book

Strategy 1

Page 10: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

10

www.barrymoltz.com 19

Systematic Relationship RatingsStrategy 1

Identify the top 100 prospects, influencers or connectors and order their importance

Step 2

www.barrymoltz.com 20

Systematic Relationship RatingsStrategy 1

Implement

Sending something of value “personally” every month to build a credible relationship

Step 3

Page 11: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

11

www.barrymoltz.com 21

Relax! Build Relationships Not Sales Strategy 1

www.barrymoltz.com 22

Value Examples:

Systematic Relationship Ratings

Follow up on a significant event that you know about (birthday, anniversary)

Are they going to a particular local event?

Recent articles, useful tools and books

Indentify a resource for them or make a connection

Strategy 1

Page 12: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

12

www.barrymoltz.com

No Product Selling

How to run the perfect tournament for your friends

The key to a successful fundraiser

What can you do on a snowy/hot night?

How to keep your teenager out of trouble

Value Examples for My Center:

www.barrymoltz.com 24

Systematic Relationship RatingsStrategy 1

Steal These Titles:

“Saw this and thought of you”

“I know you appreciate a good (book/resource)”

“I have an idea for you”

“Here is a great connection for you”

“My wife thinks I am having an affair…”

Page 13: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

13

www.barrymoltz.com

The Most Successful Email

www.barrymoltz.com 26

“News Jack” Your Brand Strategy 1

“We are not the IRS, but we are targeting you”

“A bigger surprise than Kim and Kanye…”

Page 14: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

14

www.barrymoltz.com 27

www.barrymoltz.com

March Madness Indeed!

Page 15: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

15

www.barrymoltz.com

Email Marketing

Expert

www.barrymoltz.com

What Could You Send?

Page 16: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

16

www.barrymoltz.com

Brand Reinforcements

www.barrymoltz.com

Brand Reinforcements

Page 17: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

17

www.barrymoltz.com 33

Systematic Relationship RatingsStrategy 1

Internalize Every Day

Be there when people are ready to buy

3 months to form a habit for the entire cycle

Step 4

www.barrymoltz.com 34

Social Media

Page 18: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

18

www.barrymoltz.com 35

Social Media Explained

I need to go pee

Look, I just peed

I am really good at peeing

This is where I peed

Let’s hangout and all pee together

Wow, look at me peeing

Here are all the other people peeing

www.barrymoltz.com 36

The Marketing Mix

Page 19: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

19

www.barrymoltz.com 37

Don’t Ever Ever…

www.barrymoltz.com 38

Get on The Wheel

Page 20: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

20

www.barrymoltz.com 39

www.barrymoltz.com 40

The “Maybe” Pile

Page 21: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

21

www.barrymoltz.com 41

www.barrymoltz.com 42

Page 22: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

22

www.barrymoltz.com 43

What is the Best Way to Keep A Bowler?

A. Keep prices low

B. Build relationships

C. Send them an iPad

#1

www.barrymoltz.com 44

A. Advertise

B. Find who has the pain you solve

C. Send their kid an Xbox

What is the Best Way to Find New Bowlers?#2

Page 23: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

23

www.barrymoltz.com 45

Which Social Media Tools Are Best to Use?

A. Wherever my the bowlers are

B. Facebook, Twitter, LinkedIn

C. Ask any teenager

#3

www.barrymoltz.com 46

What is SEO?

A. Spam Email Obliteration

B. Search Engine Optimization

C. So Exceptionally Obvious

#4

Page 24: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

24

www.barrymoltz.com 47

What is SEM?

A. Search Engine Marketing

B. Serving Egotistical Managers

C. Sell Everything Monday

#5

www.barrymoltz.com 48

A. The cheapest

B. Only what is traceable and trackable

C. Whoever offers me free tickets

What Type of Paid Advertising Do I Buy?#6

Page 25: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

25

www.barrymoltz.com 49

A. New Brand Content

B. Keyword Tags

C. Outbound Links

What Does Google Search Value Most?#7

www.barrymoltz.com 50

What do I do when bowlers talk trash about the center?

A. Ignore them

B. Respond with empathy and a solution

C. Hack their email

#8

Page 26: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

26

www.barrymoltz.com 51

Finally, how Can My Center Get Found?

A. Super Bowl Ad

B. Build a systematic marketing plan

C. GPS

#9

www.barrymoltz.com 52

5 More Steps…

Be There When People Are Ready to Buy

Page 27: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

27

www.barrymoltz.com 53

1. Branding Sets You Apart from the Competition

www.barrymoltz.com 54

Page 28: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

28

www.barrymoltz.com 55

www.barrymoltz.com

Page 29: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

29

www.barrymoltz.com

www.barrymoltz.com 58

Branding

Page 30: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

30

www.barrymoltz.com 59

www.barrymoltz.com

Page 31: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

31

www.barrymoltz.com 61

Pick your customer first!

“My center helps ___________

who are ___________(their pain)”

www.barrymoltz.com 62

Why is your center the best?

“My Center is the only one that _________”

Page 32: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

32

www.barrymoltz.com 63

Finding the Right Adjectives

www.barrymoltz.com 64

Page 33: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

33

www.barrymoltz.com

Brand Promise

www.barrymoltz.com

Page 34: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

34

www.barrymoltz.com 67

Brand Sets Expectations

www.barrymoltz.com 68

Page 35: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

35

www.barrymoltz.com 69

www.barrymoltz.com

Good Branding?

Page 36: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

36

www.barrymoltz.com

The Odd Couple

www.barrymoltz.com

What is the brand promise?

Page 37: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

37

www.barrymoltz.com

A Brand Getting Personal

www.barrymoltz.com

Page 38: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

38

www.barrymoltz.com 75

2. Advertising

Print, Online, Mobile and Others

“Testable and Traceable”

Search Engine Optimization

Search Engine Marketing

www.barrymoltz.com 76

How Important is Mobile?

Page 39: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

39

www.barrymoltz.com 77

3. Online Presence

www.barrymoltz.com

Photos

Page 40: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

40

www.barrymoltz.com

Videos

www.barrymoltz.com 80

Content, Content, Content

Page 41: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

41

www.barrymoltz.com 81

How do customers find you?

“Relevant Content”

“Tag your web site for SEO”

“Test search engine marketing”

www.barrymoltz.com 82

4. Physical Presence

Page 42: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

42

www.barrymoltz.com 83

Location =

Where ever prospects shop!

www.barrymoltz.com 84

Page 43: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

43

www.barrymoltz.com

People are Talking About You!

www.barrymoltz.com 86

5. Reputation

Page 44: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

44

www.barrymoltz.com 87

Reputation Is Forever

“Be consistent on social media”

“Post relevant content weekly”

“Track your reputation daily”

www.barrymoltz.com 88

Page 45: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

45

www.barrymoltz.com 89

We have met the enemy…

www.barrymoltz.com

Page 46: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

46

www.barrymoltz.com 91

Want a Copy of the Slides?

www.barrymoltz.com 92

Page 47: Breaking the Double Helix Trap - BPAAcdn.bpaa.com/Training/Bowl Expo 2013/MOLTZ-BPAA-v2.pdfA system to manage your prospects, customers, and influencers to get repeat customers Prospects

6/25/13

47

Breaking the Double Helix Trap

Barry J. Moltz@barrymoltz