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BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY DAN CILEN ACCOUNT MANAGER THE SEARCH AGENCY

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Page 1: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

BRIAN FREE

SENIOR ACCOUNT MANAGER

THE SEARCH AGENCY

DAN CILEN

ACCOUNT MANAGER

THE SEARCH AGENCY

Page 2: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

• A brief history of Search Engine

Optimization (SEO)

• Why SEO should be incorporated in your

marketing mix

• What you can do to improve your site

• Useful tools to help you along the way

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 3: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

* Duane Forrester - Bing

Page 4: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Paid Paid

Earned

Page 5: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

What is SEO?

• SEO is the practice of improving a

website’s functionality and usability in

order to rank for relevant search queries in

Search Engine’s Organic listings

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 6: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Why SEO is Important • New Customer

Acquisition

• Increased Visits

• Increased Revenue

• Improved Usability

• Limit Friction Leading

to Conversion

• Optimized Website

Improves Paid Quality

Score

• Low Cost Solution

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 7: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

What is SEO Made of?

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

On-Site Signals

Off-Site Signals

Page 8: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

How to Get Started • Analytics – If you have it, analyze it – if you don’t set it up

• Website must be crawlable

• Research Keyword Phrases – Understand how your

Customers Search

• Content is King – Write Compelling Content

• Make Sure People can Follow and Share your Content

• Backlinks are important – if you write great content it will

attract natural links

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 9: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Get Crawling

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

path

• Without a path from one page to the next, Search Engines would not be able to crawl, index, and rank your content

Page 10: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Basics of Technical SEO • Technical SEO is the building block of a strong foundation

• What will you need?

– Clean domain

– Clean URL structure using keywords where possible

– Crawl paths following the site hierarchy

– Fast load times

– Handling of duplicate content

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 11: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

SEO Content Success • DO - Write for users, not search engines

• DO - Research keyword phrases and trends

• DO - Share your content on social platforms

• DO – Optimize Titles and Meta Descriptions

• DON’T stuff keywords

• DON’T write thin content

• DON’T copy articles from 3rd party sites

• DON’T write content just to rank for keywords

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 12: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Holistic Approach

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

* Duane Forrester - Bing

Page 13: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

SEO Hot Topics

• Mobile

• Social

• Local

• Google Penalties

– Penguin, Panda, Caffeine, etc

• Google Updates - Hummingbird

• Semantic Web

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 14: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Mobile Optimization

• Responsive

• Adaptive

• Separate Domain

• Speed and Usability are

Critical to Success

• Website Content/Flow Plans should be

Centered on Desired Customer’s Actions

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 15: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Social and SEO Play Nice

• Fresh Content

• Sign of Topical Authority

• Search Signals now Incorporated Directly

in SERPs

• Factor in Ranking

Algorithm

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 16: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Local

• 43% of all Google Searches are Localized

• Leverage Online and Offline Signals

– Google+, Google Places, LinkedIn, etc

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 17: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Google’s Fascination w/ Black &

White Animals

• Penguin, Panda, and what’s next

– Authentic Content and Natural Links

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 18: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Hummingbird – Future of Google

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

• Google Overhauled their Algorithm

• Focus on Understanding User’s

Intent

• Preparing for Search on New Device

– Voice Search

– Predictive Search

– Enhanced Mobile/Tablet Search

Page 19: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Semantic Web – Moving Beyond

Search Queries

• Knowledge graph of

the web

• Connections between

– People, Places,

Things, Events, etc.

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 20: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Analytics

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 21: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Architecture Tools

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 22: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Content Tools

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 23: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Link Tools

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 24: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Social SEO Tools

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 25: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

SEARCH ENGINE MARKETING FOUNDATION

Page 26: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

What is SEM?

• Search engine marketing (SEM) is a digital

marketing chanel that allows advertisers to

market directly to in market users within

the search engines results page and in

relevant content.

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 27: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Why SEM is Important • Capture “Hand

Raisers”

• New Customer

Acquisition

• Increased Visits

• Increased Revenue

• Most Efficient

Acquisition Chanel

• Customized Targets

• Find New Markets

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 28: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

How does it work?

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 29: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

SEM. What is it good for?

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 30: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Terms

– Impressions: The number of times an ad was

included in the search results

– Clicks: The number of visitors that clicked on a paid

search ad

– Cost: Assigned spend allocated to action/campaign

– Conversions: A visitor completing a target action

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 31: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Where can we show?

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 32: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Paid Paid

Earned

Page 33: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Contextual Advertising

Injuries

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Sports Equipment

Derek Jeter

David Robertson

Page 34: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Rank

1

2

3 4

5

6

7

8

Page 35: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

How is rank determined?

Page 36: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

How is rank determined?

Page 37: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Elements of a SERP

1

2

3 4

5

6

7

8

Keyword

Impressions

Click

Page 38: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 39: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

How Do I Get Best Results?

Align

Keyword

+

Ad Copy

+

Landing Environment

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 40: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Match Types

Match Type

• Exact Match

• Phrase Match

• Broad Match

What can I show for?

• 24 hour oahu plumbers

• Oahu plumbers

• 24 hour restaurant

• Hour glass

• Oahu fixtures

• 24 hour handyman

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 41: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

How do we determine bids?

Method

• CPC bidding

• CPA bidding

• Determine what you bid is

going to be based on a

desired cost per click.

• Determine bid based on

the value and cost

associated with a click

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 42: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Negatives

Prevent your ad from

being shown for queries

containing chosen terms

What would we negative?

• Close variants not related

to our services

• Undesired phrase matches

• Terms that are generating

clicks without creating

value

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 43: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Ways we can target

• Geo modified

• Geo targeted

• Search language

• Device type

• Day parting

• Interests/contextual

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 44: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Extensions

• Sitelinks

• Call extensions

• Review extensions

• Social extensions

• Location extensions

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 45: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Product Listing Ads

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION

Page 46: BRIAN FREE SENIOR ACCOUNT MANAGER THE SEARCH AGENCY … · •A brief history of Search Engine Optimization (SEO) •Why SEO should be incorporated in your marketing mix •What you

Product Listing Ads

A HAWAIIAN TELCOM UNIVERSITY PRESENTATION