brick & pixel: designing for future retail technology
DESCRIPTION
TRANSCRIPT
SURELY THERE’S A BETTER WAY
LIGHT
MATERIALTECHNOLOGY
SOUNDMOTION
TIME
BRICK & PIXEL
DESIGNING FOR THE FUTURE
OF RETAIL TECHNOLOGY
HOW MIGHT WE DESIGN INTERACTIONS THAT BRIDGE BRICK & MORTAR AND ECOMMERCE IN WAYS THAT
EMOTIONALLY SUPPORT SHOPPERS AS AUTHORS OF THEIR OWN EXPERIENCE?
EXPLORING SELECTIVE
REVEAL
THE WORLD DOESN’T NEED MORE “STUFF”...
k
“COULD I RESTORE THE POWER OF TOUCH?”
LOOK MORE CLOSELY AT THE EMOTIONAL CONDITIONS
ENSURE CLARITY OF GOALS
IMMEDIATE FEEDBACK EMBRACE SELECTIVE REVEAL/PROGRESSIVE DISCLOSURE
BALANCE OPPORTUNITY AND CAPACITY FOR JOYFUL INTERACTION IN EXPRESSING INFORMATION AND OPTIONS
BE RESPECTFUL OF THE NUANCED SOCIAL INTERACTIONS THAT NATURALLY TAKE PLACE, DO NOT FORCE
MAKE THE CONTRIBUTION VISIBLE SO THAT IT BECOMES THE INTRINSIC REWARD
EMBRACE THE PHYSICALITY THAT BRICK & MORTAR ALLOWS FOR
DESIGNPRINCIPLES
NO MEANINGFUL
EXPERIENCE CAN BE CREATED
WITHOUT FIRST BEING ABLE TO
SOLVE A STICKY PROBLEM
SIZE
SIMPLIFICATIONOF SIZE
CONNECTIONconnecting your individual measurements to the correct size
IDENTIFICATIONan easier way to identify what size from what brand will fit best
VISUALIZATION an easier method of selecting the “best fit” in-store...
LET’S MAP IT
ENTRY EXIT
c^NEG
ATI
VE
PO
SITI
VE
EXISTING
searching trying on discover purchase
emot
ions
EXIT
c^
A + s
ENTRY
NEG
ATI
VE
PO
SITI
VE
POTENTIAL
NOW THE BIG QUESTION IS HOW DO WEGET THERE?
FITWELL
A PLATFORM THAT HELPS SHOPPERS VISUALIZE
YOUR PERFECT FIT.
YOU+
BRANDS
button down flannel $48
try on a medium
PURCHASE SAVE SHARE
crew neck tee $35
gold bracelet $68
cropped pant $59
DON’T FIGHT THE FORCESUSE THEM
- Buckminster Fuller
PROCESS