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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    BRIEFALCATEL-LUCENTOVERVIEW

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    BRIEF ALCATEL-LUCENTOVERVIEW

    A high-level introduction to Alcatel-Lucent that defines who we are,what we do, and what we stand for.

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

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    VISION

    TO REALIZE THE POTENTIAL

    OF A CONNECTED WORLD.

    OUR MISSION

    TO DELIVER THE INNOVATION OUR

    CUSTOMERS NEED TO STAY AHEAD,

    TO EVOLVE, TO BECOME MORE EFFICIENT,

    AND TO MOVE AT THE SPEED OF IDEAS.

    CORPORATE SIGNATURE

    AT THE SPEED OF IDEAS.

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    ALCATEL-LUCENTREALIZING THE POTENTIALOF A CONNECTED WORLD

    Ben VerwaayenChief Executive Officer

    BROADBAND EVERYWHERE is speeding up life

    and business. It takes NO TIME to go from having

    a NEW IDEA, to TOUCHING PEOPLES LIVES.

    We must innovate and HELP OUR CUSTOMERS

    INNOVATE at the speed of ideas.

    Headquarters: Paris, France

    Annual revenues: approx.16 billion

    Employees: approx. 79,000

    More than 130 countries

    FASTFACTS

    R&D budget:2.5 billion

    Active patents held: 27,900

    Patents awarded in 2010: 2,400

    Nobel Prizes won: 7

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    27,900 active patents Collaboration with >250 universities

    worldwide Multiple Open Innovation Initiatives

    PRESENCE IN 8 COUNTRIES

    Belgium China France Germany

    LIFE-CHANGING TECHNOLOGIES

    DSL PON WiMAX WDM The transistor

    MARKETIMPACT

    GLOBALREACH

    A HERITAGEOF INNOVATION

    DEFINING THE FOREFRONTOF THE INDUSTRY

    2010 BREAKTHROUGHS lightRadioTM

    100G optical transmission DSL Phantom Mode

    India Ireland South Korea United States

    Digital signal processing CCD Communications satellites The laser Cellular telephony

    BELL LABSINNOVATING AT THE SPEED OF IDEAS

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    CUSTOMERSWE SERVE

    A leader in mobile, fixed, IP

    and optics technologies, and

    a pioneer in applications and

    services, we offer complete

    solutions that help service

    providers and their customersrealize the potential of a

    connected world.

    We provide end-to-end

    turnkey communications

    integration that improve

    quality of life through better

    energy management, efficient

    transportation and improvedgovernment services.

    We help our enterpriseand government customersworldwide interconnecttheir networks, people,processes and knowledge

    to make money andsave money.

    SERVICEPROVIDERS

    STRATEGICINDUSTRIES ENTERPRISES

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    12 WATERCOOLER TRENDSIN TELECOMS

    1.ECONOMIES HAVEA CONNECTION SPEED

    3.ONE CHATTYPLANET...

    5.IF A PICTURES WORTH

    A THOUSAND WORDS,VIDEOS WORTH MILLIONS

    2.THE WORLD INVESTSIN IMAGINATION

    4....GETTING CHATTIER

    BY THE MINUTE

    6.YOUARE

    THE CONTENT

    7.STEP ASIDEHAL 9000

    9.SHOOTING PASTCLOUD 9

    11.ONE GIANT LEAP FORMOBILE DATA

    8.SETTING A NEWTHUMB SPEED RECORD

    10.TWO COUNTRIES,300 MILLION HELLOS

    12.WAIT AND SEE

    IS NOT AN OPTION

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    ALWAYS ON,ALL THE TIME

    WIRELESSBASE STATIONS

    2007 2010

    10

    Million

    289Million

    11Billionapps downloaded

    2007 2010

    3.6Million

    4.2Million

    FIXED BROADBANDCONNECTIONS

    2007 2010

    340Million

    521Million

    SMARTPHONEUSERS

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    HIGH LEVERAGENETWORK (HLN)

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    HIGH LEVERAGE NETWORK

    A PLATFORM FOR VALUE CREATION

    LEVERAGE YOURNETWORK

    Address the data explosion Deliver service innovation

    at speed

    Transform and simplifyyour network

    PROVIDE BROADBANDEVERYWHERE

    Deliver wireless all around

    Enable open access for all

    Bridge the fixed and mobileworlds

    CAPTIVATE YOURCUSTOMERS

    Pioneer new media, newcontent, new applications

    Manage the real-timeend customer experience

    NETWORKEVOLUTION

    UNIVERSALACCESS

    APPLICATIONENABLEMENT

    OPERATIONALTRANSFORMATIONTRANSFORM YOUROPERATIONS

    Optimize costs Increase focus on superior

    QoE and growth drivers

    Mitigate transformationcomplexity and risk

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    HIGH LEVERAGE NETWORK

    ENABLES APPLICATION REVENUE

    Enable an unrivalledcustomer experience

    Groundbreaking applicationsand personalized services

    Re-alignment of applicationdevelopment structuresand processes

    Fuel innovation and createpowerful new ecosystems

    APPLICATIONENABLEMENT

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    HIGH LEVERAGE NETWORK

    SUPPORTS NETWORK EVOLUTION

    Connect everything andeveryone from anywhere

    Manage the flood oftraffic on the network

    Minimize the cost-per-bitand optimize efficiency

    Migrate from 2G/3G to

    LTE and all IP wireless

    NETWORKEVOLUTION

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    HIGH LEVERAGE NETWORKPROVIDES ACCESS TO MORE CUSTOMERS

    Ensures everyone can participatein a connected world

    Enables the connected worldat work or play, in urban orrural locations

    Deliver services on anyscreen, indoors, outdoors

    and on-the-move Deliver services in advanced

    markets and in emerging markets

    UNIVERSALACCESS

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    HIGH LEVERAGE NETWORKENABLES OPERATIONAL TRANSFORMATION

    Address data trafficgrowth with better network

    utilization and performance Take advantage of multi-

    vendor integration todeliver and managecomplex network solutions

    Speed time to market withvoice and data migration

    Reduce risks withpre-integrated solutions

    OPERATIONALTRANSFORMATION

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    THE DYNAMICENTERPRISE

    ENABLE DYNAMIC

    CUSTOMER ENGAGEMENT

    Interactive Voice Responseand voice portals

    eServices and social engagement

    Intelligent workload distribution

    Workforce optimization

    Analytics and performance

    management

    FOSTERCOLLABORATION

    Collaboration applications

    Voice, web and videoconferencing

    Mobility

    Desktop phones andend points

    Communications platforms

    PROVIDE APPLICATIONFLUENT NETWORK

    Service-aware networks

    Converged networks

    Data centers

    Managed access services

    GENESYS(CUSTOMER SERVICEAPPLICATIONS)

    COMMUNICATIONAPPLICATIONSAND PLATFORMS

    NETWORKINFRASTRUCTURE

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    STRATEGICINDUSTRIESDelivering critical national infrastructure and helping improve quality of life through better

    energy management, more efficient transportation and improved government services.

    TRANSPORTATION

    Railways HighwaysAirports

    ENERGY Utilities Oil Gas

    PUBLIC SECTOR Defense Public Safety eGovernment

    End-to-end communications

    systems integration frominitial design to completeoperation of the network.

    We integrate:

    Alcatel-Lucent networkhardware and software

    Third party products

    Alcatel-Lucent applications

    2010 ORDERS:1.2 billion

    GROWTH IN 2010: 12%We leverage stimulusprograms, governmentdevelopment funds andprivate public partnershipsaimed at helping bothdeveloped and developing

    countries improve qualityof life and drive economicdevelopment.

    THE CUSTOMERSWE SERVE

    WHAT WEDELIVER

    AN ENGINEFOR GROWTH

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    COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

    OUR CORPORATERESPONSIBILITYA BUSINESS IMPERATIVE

    ECO-SUSTAINABILITY

    DIGITAL INCLUSION

    OUR PEOPLE

    Continue to lead the industry indeveloping and deploying globallyrecognized innovation in eco-sustainablecommunications technologies.

    Realize the potential of a connectedworld by developing and deployingaffordable communication solutions.

    Invest in our people and talents whilereflecting the diversity of the marketswe serve.

    Zero-tolerance stance on

    compliance violations;

    Collaborate and do business only

    with partners, including suppliers,

    contractors and sub-contractors,who share and support our values;

    Fully engage as citizens of the

    communities where we do business.

    OUR VALUES

    DJSI leaderin the Communication Technology sector

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