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A one of a kind forklift A one of a kind forklift maintenance outsourcing solution maintenance outsourcing solution C C hallenger Enterprises, Inc hallenger Enterprises, Inc.

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A one of a kind forklift A one of a kind forklift maintenance outsourcing solutionmaintenance outsourcing solution

CChallenger Enterprises, Inchallenger Enterprises, Inc..

HistoryHistory

Originally founded in Southern California and now in Originally founded in Southern California and now in most major US marketsmost major US markets

Owners and Management are former operations Owners and Management are former operations management from distribution and understand your management from distribution and understand your pressurespressures

Born out of experience and necessity Born out of experience and necessity

Explosive growth new markets nationwideExplosive growth new markets nationwide

One of a kind concept –nobody does what Challenger One of a kind concept –nobody does what Challenger does!does!

Challenger Enterprises, Inc.

National in ScopeNational in ScopeChallenger Enterprises, Inc.

Challenger EnterprisesChallenger EnterprisesEquipment MaintenanceEquipment Maintenance

CLIENTSATISFACTION

Is Our Goal

QUALITY

VALUEResults from

doing theabove well

PARTS

MANAGEMENT

PERSONNELMANAGEMENT INFORMATION

MANAGEMENT

Challenger Enterprises, Inc.

Professional ServicesProfessional Services

Assisting in specifying equipment and capital planningAssisting in specifying equipment and capital planning

Professional advice on batteries, chargers and all Professional advice on batteries, chargers and all material handling equipmentmaterial handling equipment

Expert information from our vast data base on what Expert information from our vast data base on what equipment performs the best and the worst and the equipment performs the best and the worst and the reasons for it!reasons for it!

Improved Risk Management OSHA & ISO and Insurance Improved Risk Management OSHA & ISO and Insurance compliancecompliance

Challenger Enterprises, Inc.

Emerging TrendEmerging Trend

“ “Forklift ownership and maintenance Forklift ownership and maintenance is the third highest expense category is the third highest expense category in our warehouses and we know in our warehouses and we know nothing about its performancenothing about its performance……

Challenger enabled us to get our arms Challenger enabled us to get our arms around this big unknown”around this big unknown”

Senior VP DistributionSenior VP Distribution

Retail Store ChainRetail Store Chain

Challenger Enterprises, Inc.

Challenger Enterprises, Inc.

Most Folks Control Very Little

When it When it comes to comes to the third the third largest largest expense expense category category most only most only understand understand the obviousthe obvious

With With Challenger’s Challenger’s program you program you also gain also gain control of control of the hidden the hidden componentscomponents

Challenger Enterprises, Inc.

Challenger is a turn key provider responsible for all fleet maintenance either in stand alone facilities or where clusters of facilities can be considered as a market

Full ServiceFull Service

Program Summary:Program Summary:

On-site resident Technicians when you need them. On-site resident Technicians when you need them. (If (If mechanics are not needed they are not at your facility mechanics are not needed they are not at your facility wasting time and money)wasting time and money)

Consignment parts sold at Challengers’ invoiced costConsignment parts sold at Challengers’ invoiced cost

On site state of the art computer management systemOn site state of the art computer management system

Routine and regular reporting as defined by USSCORoutine and regular reporting as defined by USSCO

Billing and services – as time and materials Billing and services – as time and materials

Challenger Enterprises, Inc.

TechniciansTechnicians

Minimum 6 years Minimum 6 years experienceexperience

Qualified for the Qualified for the equipment they equipment they maintainmaintain

Average years of Average years of experience =17 + experience =17 + yearsyears

Challenger Enterprises, Inc.

Computer SystemComputer System

State of the art systems and State of the art systems and softwaresoftware

Installed your location Installed your location

Reporting –OSHA, ISOReporting –OSHA, ISO

Reporting- CustomizedReporting- Customized

Record keeping Record keeping Every piece of equipment Every piece of equipment Every partEvery part Every hour Every hour Every dollarEvery dollar

Excel format for analysisExcel format for analysis

Challenger Enterprises, Inc.

PM’s Are Scheduled Based On Equipment UsagePM’s Are Scheduled Based On Equipment Usage

Challenger Enterprises, Inc.

Work OrderWork Order

Completed in Completed in seconds seconds

No need for further No need for further data inputdata input

Tabs record all Tabs record all informationinformation PartsParts Labor Labor Hour Meter Hour Meter Description Description Reason for workReason for work

Challenger Enterprises, Inc.

Challenger Enterprises, Inc.

We Consolidate Your Payables

Proven ResultsProven Results

Many ClientsMany Clients

Many MarketsMany Markets

Many IndustriesMany Industries

Challenger Enterprises, Inc.

Sample ReportsSample Reports

Corporate ReportsCorporate Reports Cost/hr. – total fleet. Good for annual budgeting.Cost/hr. – total fleet. Good for annual budgeting. Utilization – total fleet. Can view resource allocation at a macro level.Utilization – total fleet. Can view resource allocation at a macro level. High Cost Trucks – Corporate hit list of bad trucks.High Cost Trucks – Corporate hit list of bad trucks.

Facility ReportsFacility Reports Utilization – Ensure fleet is appropriately sized.Utilization – Ensure fleet is appropriately sized. High Cost Trucks – Facility prioritization list.High Cost Trucks – Facility prioritization list. Preventive Maintenance – Overdue PM’s.Preventive Maintenance – Overdue PM’s. Operator Abuse – Optional reportingOperator Abuse – Optional reporting

Vehicle Reports – seamless integration with MaintScapeVehicle Reports – seamless integration with MaintScape Cost/hr. – Will fluctuate month to month; identifies trends.Cost/hr. – Will fluctuate month to month; identifies trends. Utilization – Should remain somewhat steady.Utilization – Should remain somewhat steady. Operator Abuse – Optional reportingOperator Abuse – Optional reporting

Challenger Enterprises, Inc.

Challenger Enterprises, Inc.

Our Commitment

Maximized Equipment’s Useful Life

To Save You money – Reduce Costs

Minimized Equipment Down-Time

WeWe promise:promise:

OSHA Record Keeping Compliance

ISO 9002 Compliance