bringing the global mvno community together to …...roaming business development, deutsche telekom,...

BRINGING THE GLOBAL MVNOCOMMUNITY TOGETHER TOIGNITE INNOVATION

21 - 24 May 2019

Hotel Okura | Amsterdam

18TH ANNUAL

Find out more at: tmt.knect365.com/mvnos-world-congress @MVNOsSeries #MVNOSWORLD

RETURNINGTO AMSTERDAM

IN 2019!

DEAR MVNO COMMUNITY MEMBER

Welcome to the 18th Annual MVNOs World Congress. This one and only

MVNOs meeting, that aims to promote the further development of the MVNO

sector by bringing together telco representatives from across the globe,

In our efforts to do just this, 2018 saw the inclusion of MVNOs in IoT

alongside the already established e-SIM Connect and Wholesale as a

Service tracks. This year, as a result of popular demand, we are

incorporating dedicated blockchain, digitalisation and value added services

streams as well. This four-day event has become a hub within where ideas

are shared, where valuable business negotiations happen and where the

latest industry announcements are made.

In combination with the extensive amount of content, we have carefully

engineered formal and informal networking features to give you every

opportunity to speak with your peers. With everything from speed

networking, VIP & Speaker Drinks and networking breaks, to the MVNOs

Awards & Party, power hours, a networking App and the infamous MVNOs

Run, you will always have something to do.

Meet senior executives, from top brands, all in one place. This global

gathering only happens once a year. If there is one event you cannot afford

to miss – it’s the one!

We look forward to welcoming you to the event in Amsterdam,

The MVNOs Team

MVNOs World Congress 20192

JUSTYNATOPCZEWSKAPortfolio Manager

[email protected]

+00 44 (20) 701 75418

''MVNO Marketsize is set toexceed USD 120billion by 2024'' (Global Market Insights,

Inc., 2018)

NORTH AMERICA

20%

LATAM

8%

EUROPE

46%

AFRICA

7%

MIDDLE EAST

5%ASIA & OCEANIA

14%

YOUR EVENT EXPERIENCE IN 2019

MVNOs World Congress 2019 3

800+COMMUNITYMEMBERS

130+SPEAKERS

80+COUNTRIESREPRESENTED

240+MVNOS INATTENDANCE

400+COMPANIES INATTENDANCE

96HOURS OFNETWORKING

A1 TELEKOM AUSTRIA GROUP • ACNEUROPE • ACTILITY • AINA • AISIDI • AMIVOX • AMM COMP •

ANDORRA TELECOM • AXA HEALTH KEEPER • BIGLOBE INC • BLUEFON •BLUEFON MOBILE • BT WHOLESALE • CELITECH • CELLACT • CELLHIRE • CHANGI

TRAVEL SERVICES • CHINA MOBILE • CHINA TELECOM • CHINA TELECOM EUROPE • CHINATELECOM FRANCE • CHINA UNICOM EUROPE OPERATIONS • CJ HELLO • CONNECT ARABIA - FRIENDI

MOBILE, OMAN • CONTAINED • CUBIC TELECOM • CYTA • DEUTSCHE TELECOM • DEUTSCHE TELEKOM •DEUTSCHE TELEKOM GROUP • DIGI SPAIN TELECOM • DIGICON TELECOMMUNICATION • DIME - JUIKER • DIME

GLOBAL • DIXONS CARPHONE • EASYTELECOM INTERNATIONAL • EAZI TELECOM • ERNESTO BENEKE • FASTWEB •FENERCELL • FLEX • FOLX S.A. • FREEDOMPOP • GAMMA • GETFI NETWORK • GIGSKY • HOTSPOT NETWORK •

HUTCHISON DREI AUSTRIA • INMARSAT GOVERNMENT • INTELSAT • INTERNET INITIATIVE JAPAN • ISMARTGROUP • KAJEET • KOODO MOBILE • KPN • KPN WHOLESALE • KYMETA • LANCK TELECOM •

LEBARA • LEBARA AUSTRALIA (VODAFONE HUTCHISON AUSTRALIA) • LEGOS • LG UPLUS• LIQUID TELECOM • LUNEX TELECOM • LYCAMOBILE • LYCAMOBILE UKRAINE •

MACQUARIE TELECOM • MAS MOVIL • MCN TELECOM • ME&YOU MOBILE • MEDIALOG• MEDION AG • MENDOLE • MIRACLE TELE • MMS-MOBIL TELEKOMMUNIKATIONS •MOBILCOM-DEBITEL • MONOGOTO • MTX CONNECT • NABACHU CONNECT •NETPLUS.CH • NEXTIN • NOITEL ITALIA • O2/TELEFONICA • ONOFF TELECOM •OOREDOO • OPTUS WHOLESALE • ORANGE • ORANGE SPAIN • P4 SP Z O O • PARSIANFIXED COMMUNICATION PROVIDER • PHONEBOX • PJSC ROSTELECOM • PLUSMOBILE • POA! INTERNET • POSTEMOBILE • PROXIMUS NV • QBOCEL • RAKUTEN •

RAYANFARAZCO • RED BULL MEDIA HOUSE • REDONE • REDPOCKET MOBILE • REPUBLICAMOVIL • RITESIM.COM • SAMANTEL • SCARTEL • SHINETOWN TELECOMMUNICATION • SIMYO • SION

• SKYMOND • SMART MOBILE • SMARTPLAY • SOFTBANK CORP • SONERA TELECOM • STANDARD BANK GROUP • SUOPMOBILE • SURF TELECOM • TDC WHOLESALE • TELE2 • TELE2 RUSSIA • TELE2 SVERIGE • TELECABLE • TELECALL •

TELECO • TELECOM ITALIA • TELECOM NAMIBIA • TELEDEMA • TELEDIFUSORA S A • TELEFONICA • TELEFONICADE ESPANA • TELEFONICA GLOBAL ROAMING • TELEMETEOR • TELENET BVBA • TELENOR • TELMORE / TDC

GROUP • TELSTRA WHOLESALE • TELUS • TESCO MOBILE • TESCO MOBILE INTERNATIONAL • TESCOMOBILE IRELAND • TESTIME, HONG KONG • TEYF • TOP CONNECT OU • TRAVELSIM AUSTRALIA

• TUENTI • TUNISIE TELECOM • ULTRA IOT CONNECTED LAB • UNI-TEL • VEEK • VIRGINMOBILE • VODAFONE ESPAÑA • VODAFONE ITALY • VODAFONEZIGGO •

VOLARIS GROUP • VOO • XOX MOBILE • YOU MOBILE TELECOM SPAIN • YOUFONE • ZETCOM

THE MOST RELEVANTAUDIENCE, ALL GATHERED

IN AMSTERDAM

OVER 60% BUY-SIDE

THE MOST SENIOR ATTENDEES


MVNOs/MNOsIN ATTENDANCE

C-LEVEL/MD

66%

HEAD OF/MANAGER

21%

EXECUTIVE

13%

MVNO/MNO INATTENDANCE

64%

SOLUTIONPROVIDER

31%

CONSULTANT/ANALYST

5%

AROUNDTHE CLOCK

NETWORKING

WHAT TO EXPECT

MVNO AWARDS SPEAKER & VIP DRINKS

VIPSERVICE

2X

SPEE

DNE

TWORKIN

G

MVN

OPARTY

MVNOS RUN NETWORKING APP

900PRE-

SCHED

ULES

MEE

TIN

GS

THE MOST POPULAR TRACKS RETURN IN 2019

Wholesaleas a Service

MVNOs in IoT


7xCOMPREHENSIVE

TRACKS

3xPRECONFERENCE

WORKSHOPS

3xFULL DAYS

PeterZiegelwanger,Head of InternationalWholesale, A1 AustriaTelekom Group,Austria

KeronGreasley,Group CEO, ThinkMobile Group, Trinidad& Tobago

RosaKim,Google Fi BusinessDevelopment, GoogleFi, USA

Jess Olsen,Co-Founder,Simplii, Mexico

Jignesh Dave,Chief CommercialOfficer, NextCellular,South Africa

KanawayYusingco,Blockchain, Techstart-up STO/ICO &Marketing, UniquelyWired, UK

EugenComendant,Marketing Director,FRiENDi Mobile,Oman

AhmedKhattak,Founder & CEO, USMobile, USA

CecileEuchenhofer,Managing Director,Tchibo-Mobilfunk,Germany

Rick Nassar,Ambassador/Evangelist,Blockgeeks, Ireland

MohamedSameh,Chief Digital Officer,Telecom Egypt, Egypt

SalvadorAbascal,Co-Founder, Miio,Mexico

Ravi Rishy-Maharaj,Founder & CEO, Gigsky,USA

GermanArchila,Director of Projects,Comunicamos Mas,Colombia

Gerryvan der Laan,Head of CustomerService Team, SIMYO,the Netherlands

MubashirAhsan,CEO and Founder,Tazamobile, Greece

JustenBurdette,CEO, Mobi, USA

AamerEjaz,General Manager,PTCL, Pakistan

NoamLando,CEO, Webbing HongKong Ltd., Hong Kong

GeorgeChesakov,CEO, Tinkoff Mobile,Russia

Chee KheongFoong,Head of RegulatoryAffairs, Axiata Group,Malaysia

PaymanValeh,Branding Supervisor,Amin Teentaak, Iran

SivakumarKuppusamy,CEO, Aerovoyce,Switzerland & India

KimJuchem,COO, 1nce, Germany

WE ARE PLEASED TO WELCOME THESE THOUGHTLEADERS SPEAKING FOR THE FIRST TIME


JOINING THEM ARE OUR ESTABLISHEDWELL-KNOWN INDUSTRY EXPERTS

DavidGlickman,CEO, Ultra Mobile &Mint Mobile, USA

ChrisTooley,CEO, Lycamobile, UK

GrazynaPiotrowska-Oliwa,CEO, Virgin MobilePolska, Poland

DannySritharan,InternationalExpansion,Circles.Life,Singapore

ElephKwong,Director, TesTime,Hong Kong

BirkirMarteinsson,Founder & CEO,Amivox, Iceland

SebastianoGalantucci,CEO, Dime GlobalGroup, UK

HurmanMok,Innovative BusinessDirector, China MobileInternational,Hong Kong

SimoneKeglovics,Senior Head ofWholesale &Regulatory, Drei,Austria

SergioCozzolino,Innovation Department– eSIM EcosystemProject, TelecomItalia (TIM), Italy

BorisVelandia,Head of Wholesale,Telefonica, Mexico

AlexeyGalperin,VP BusinessDevelopment,Cellact, Israel

JaimePla,Founder, SoupMobile, Spain

MiranMeza,CEO, MEGA M,Slovenia

DanielNeal,CEO, Kajeet, USA

BenjaminGrimm,Head of CarrierRelations & OfferManagement,mobilcom-debitel,Germany

IvanLanden,Chief Wireless Officer,Blue Wireless,Singapore

NicholasConstantinopoulos,CEO Europe,FreedomPop, USA

FedericoHomberg,Head of CommercialRoaming BusinessDevelopment,Deutsche Telekom,Germany

FutoshiSasaki,Deputy General Manager,Strategy & BusinessDevelopment,International InitiativeJapan (IIJ), Japan

NickWooten,MVNO Director, BTWholesale, UK

AndreiIvanov,Wireless ApplicationsEngineer, Telus,Canada

BernardMuteti,Director, Enterprise &Wholesale Business,Airtel, Kenya

InnocenzoGenna,Coop Voce & VicePresident, MVNOEurope, Belgium

AshSaini,General Manager,Lebara Mobile,Australia



ENJOY ALL THENETWORKINGOPPORTUNITIES

This powerful tool allows you network

weeks ahead of the event and arrange

on-site meetings. The earlier you book,

the quicker you can start networking.

MVNOS WORLD CONGRESSNETWORKING APP

DEDICATED VIP SERVICES

MVNOS RUNWake up on the 22nd of May

and take a scenic 5km run

around the canals

of Amsterdam.

How many business cards can you get in one

hour? Find out with our speed networking

where over 60 c-level executives take part to

network with the industry's best.

SPEED NETWORKING

Let us take the work out of arranging

meetings - tell us who you want to

meet and we will make it happen.

Last year our VIP manager

arranged 120 on-site meetings.

1-2-1 MEETINGS


MVNOS AWARDS PARTY Thursday 23rd May, 2019Winners will be announced at the Party. The entries will open soon - keep an eye on your inbox.

Submit your application to [email protected] by the 15th of March 2019.

2019 MVNOAWARDS

VIP &SPEAKER

RECEPTIONWednesday 22nd May, 2019

Join us at the informal drinks reception to meetyour peers and catch up with the industry's key players.

FOR ALL VIP RECEPTIONENQUIRIES, PLEASE CONTACT

MARK [email protected]

BESTSOLUTIONPROVIDER

MOSTSUCCESSFUL

MVNO

MOSTINNOVATIVE

WHOLESALER

MOSTSUCCESSFUL

START-UP

MOSTINNOVATIVE

MVNO

BEST IoTENABLER

BEST MVNOHOSTING

OPERATOR

BESTMVNE

BESTMVNA

BEST e-SIMPROVISIONING

PROVIDER


JOIN THE CONVERSATIONLearn about the latest developments in the industry by getting involved in the MVNO Series

community and joining the discussions on our social media platforms:

JOIN OURLINKEDINCOMMUNITY

FOLLOW US ONTWITTER

WATCH THE LATEST VIDEOS BYMVNOs SERIES ON OURYOUTUBE CHANNEL

LISTEN TO INTERVIEWS WITHTHE INDUSTRY’S LUMINARIESON THE MVNOs SERIESPODCAST CHANNEL

SEETHEM ON


TELENOR GLOBAL SERVICES • LPTIC SERVICES • SINGTEL OPTUS • TELENET • EXPRESSO SENEGAL • TELECALL • OMANTEL WHOLESALE BUSINESS UNIT •OMANTEL • SWAG TECHNOLOGIES • SAUDI TELECOM COMPANY • HORMUUD TELECOM • PARSIAN FIXED COMMUNICATION PROVIDER • STC • INGENEO SAS• SMARTCOMM • TELENOR GLOBAL WHOLESALE • SYMSOFT • ACQUA TELECOM • EFFORTEL • TELECABLE • TELENABLER • CYTA • LYCAMOBILE • ISTELIA •SMARTCOM • INTERNATIONAL TELECOMMUNICATION UNION • DIGITALK • MAVENIR • TURKCELL ILETISIM HIZ • MOBILISE CONSULTING • TEXTME • PERFIL• TELEFONICA • TRANSATEL • PLAY P4 • TATA COMMUNICATIONS • ORANGE • STOUR MARINE • OPTUS • PARETEUM CORPORATION • IPASS • SIMALLIANCE• NETBYNET HOLDING • MTN • HANSEN TECHNOLOGIES • BGBG • TUNISIE TELECOM • MDS • ROAMABILITY • HUAWEI • ITALTEL FRANCE • MTT MULTIREGIONALTRANSIT TELECOM • SIMULITY • TEL-CONSULT • SS7WARE • DEUTSCHE TELEKOM • TELERGYHD & MWARE SOLUTIONS • BLUESTEIN & ASSOCIATES • MVNOEUROPE • TRANSATEL • CORIOLIS • CONECTO • GINTEL • ASEL TELECOM GROUP • ENGHOUSE NETWORKS • AIRSNAP • TEL24 • WAVENATION • JSC TINKOFFBANK • PARTITIONWARE • UL TRANSACTION SECURITY • LEGOS • VIRGIN MOBILE LATIN AMERICA • SWISSCOM • SURE GUERNSEY • OPENET • ASPIDER-NGI• HUTCHISON DREI • RITESIM.COM • HUAWEI SOFTWARE • VODAFONE • INSIGHTFUL TECHNOLOGY • TELEFONICA GLOBAL ROAMING • GLOBALGIG • INTEROPTECHNOLOGIES • CENTILE TELECOM APPLICATIONS • MONACO TELECOM • TAISYS TECHNOLOGIES • SPARK NZ • PRIXTEL • TINKOFF MOBILE • LG UPLUS •DIME - JUIKER • TELECOM ARGENTINA • DLA PIPER • FREEDOMPOP • VOVERC • QUORTUS • TELEENA • INOVEDIA TECHNOLOGIES • CAPGEMINI • HUAWEIFRANCE • ACI WORLDWIDE • TURKCELL ILETISIM HIZMETLERI • ACM&S INTERNATIONAL • CARTESIAN • MASS RESPONSE SERVICE • TELEENA • BASE • MTNBENIN • BETV • AMAYSIM • FENERCELL • VIKINGCO POLAND • GLOBE TOUCH • PAID STRATEGIES • ELING PARTNERS • FALCON BUSINESS RESOURCES PVT •OUMOU LEADER DISTRIBUTION EQUIPMENT • MNF GROUP • EUROPEAN COMMISSION • NIGERIAN COMMUNICATION COMMISSION • TELENOR • SMARTPLAY• CHINA UNICOM EUROPE OPERATIONS • TRINITY COLLEGE • UNIVERSITY OF DUBLIN • RRD • RAMI LEVY COMMUNICATIONS • GEMALTO • OXYMA • VIMLA• OLSWANG • RIVADA NETWORKS • TECHNOLOGY SURVEY GROUP • CELITECH • TVO GROUP • EAS • MOBOLIZE • MANX TELECOM • FLEXINETS • TESCO MOBILE• ZETCOM • PROTEI • MAS MOVIL • POSTE MOBILE • VIVACTION • COMFONE • DIME - JUIKER • TELE2 TELECOMMUNICATION • IOT BILLING SOLUTIONSINTERNATIONAL • IFG CONSULTING • TDC WHOLESALE • ULTRA MOBILE • AREVOCOM • CIERTO • SCORECARD • TELE2 SVERIGE • REDPOCKET MOBILE •

BLUEPHONE • DTTECH • 3 AUSTRIA • GRAYSTONE STRATEGY • ACROBITS • NEXGE • SBERBANK TELECOM • PORTAONE • TECH4PURPOSE • ECOTEC LTD •TRAVELSIM AUSTRALIA • SONUS NETWORKS • TUNETALK • NEUROCOM • READY WIRELESS • OOREDOO OMAN • TAISYS • HUAWEI TECHNOLOGIESDUESSELDORF • CHINA TELECOM (FRANCE) • MOBILE TECHNOLOGY CONSULTING • VODAFONE ROAMING SERVICES • Q TECHNOLOGIES • UNI-TEL • TELUS •OHHO • TELEDEMA • CHINA TELECOM GLOBAL • CHINA TELECOM • HUAWEI • VODAFONE ENABLER & SPAIN • AMDOCS • SAMSUNG ELECTRONICS • TELIACARRIER • CIQUAL • SCORECARD SYSTEMS • SMSHIGHWAY • SDI • TELE2GROUP • TELE2 • MTC-AMOTEL • BH TELECOM • HUTCHISON DREI AUSTRIA • SPRINT• TURK TELECOM • CJ HELLOVISION • NETWORK IP • I-NEW • UROS UNI-FI ROAMING SOLUTIONS • NETNUMBER • FLEX MOBILE • NAKA MOBILE • ACHELOS• UROS • X-MOBILITY • SAMSUNG ELECTRONICS • NETFONE • SORACOM DK • VECTONE MOBILE • VTB BANK (PJSC) • COMPRION • HUTCHISON • BLUEWIRELESS • TIETO SWEDEN SUPPORT SERVICES • IQSIM • JSC INGENIUM • CHINA MOBILE INTERNATIONAL • TELEGEOGRAPHY • ELATEC • AUDIOCODES •REDTEA MOBILE • 263 MOBILE • ACN EUROPE • IMEX GROUP • HUE • VODI • TELENOR SVERIGE • HUTCHISON GLOBAL COMMUNICATIONS • CAIRON • JINIGURU • SUMMA NETWORKS • SICAP • @BLAH • TANGO TELECOM • SKY • SONORYS TECHNOLOGY • BANDWIDTHX • SWYTCH • CHINA MOBILE • POND MOBILE• SURF TELECOM • NEXTEL TELECOMUNICACIONES • BAZILE TELECOM • KLUCZ MOBILE • MULTI DIGITAL SERVICES • PLINTRON • A1 TELEKOM AUSTRIA •TESCO MOBILE IRELAND • AIRTEL • RAYAN FARAZ LOTUS DANESH • KAJEET • RAYANFARAZCO • SIMYO • TURKCELL • VENTA MOBILE • NIGERIANCOMMUNICATIONS COMMISSION • O2 (TELEFONICA UK) • INFOMARK • DNA • FCS • NOITEL ITALIA • EXALINKS • VODAFONE LIBERTEL • TELIASONERADENMARK • OVUM • VIKINGCO POLAND • CUBIC TELECOM • MAMOUTH • VODAFONE FIJI • VIMLA • LANCK TELECOM • VTB GROUP • MEUNITY • TELECELSOUTH AFRICA • SIMCORNER • ORANGE WHOLESALE • RAHBORD HOSHMAND SHAHR • THE PHONE COOP • RITESIM.COM • BEST WEALTH GLOBAL LIMITED• DIGITAL PRIVACY • TIRLA CONSULTING • CHOICE WIRELESS • TWEAKKER • AINA • TELEFONICA GERMANY • TOSEH HAMYAN SHAHR • TUENTI • INTERNETINITIATIVE JAPAN • KPN • EASYTEL • REDMILL • ASDA MOBILE • MULTIREGIONAL TRANSITTELECOM OJSC • AMDOCS OPTIMA • DIGITAL CLIPPER • MAXCOM• TOP CONNECT OU • RECYCLE LAND • ELISA CORPORATION • GAMMA • EAS TEST • ONOFF TELECOM • EQUITY GROUP • TRACE • POLKOMTEL PLUS • OASIS •TALKTALK • CISCO • A1 TELEKOM AUSTRIA • FLYMOTECH • NOKIA • MVNO EUROPE • CELLO • L-MOBI MOBILE • VODAFONE HUTCHISON • TEXTNOW • GSMA• ACROBITS • SIXTY • VIRGIN MOBILE • DRILLISCH NETZ • ACTS • MONACO TELECOM • LEBARA • TELECOMPAPER • ECORENEW • TELEFONICA MOVILES •ORANGE BELGIUM • BICS • VIRGIN MOBILE MIDDLE EAST AND AFRICA • FL1 SMART SIM • YUANTEL • EE • WESCOM • MOBILISE CONSULTING • FANAP ICTHOLDING OF PASARGAD FINANCIAL GROUP • INTENET INITIATIVE JAPAN INC • 8F • CHINA TELECOM (FRANCE) • FON • GLOBALDATA • TRAVELSIM AUSTRALIA

COMPANIES IN ATTENDANCE

Pre-conference Workshops, Tuesday 21st May 2019

Day 1, Wednesday 22nd May 2019

8.00

9.00-

11.00

12.00-

14.00

15.00-

17.00

9.10

9.00

10.40

Blockchain 101Understanding blockchain technology - Its current applications within banking and finance sectorsand how blockchain can help enhance security, authenticity and transparency.

Kanaway Yusingco, Blockchain, Tech start-up STO/ICO & Marketing, Uniquely Wired, UKRick Nassar, Ambassador/Evangelist, Blockgeeks, Ireland

Registration opens

Finding your IoT niche Addressing market consolidation and increased competition

Chairperson’s opening remarks: Whitey Bluestein, Corporate Development & Strategic Advisor in Mobile,

IoT and Cloud, Bluestein & Associates, USA

PANEL DISCUSSION: What are the “must haves” for MVNOs to be successful within the IoT space?

9.45

• How long does it take for an MVNO to become an IoT enabler?• What are the key segments that the IoT MVNO should be targeting? • Is enterprise IoT (agriculture, healthcare, financial services, retail) still the key focus or is there a significant market for MVNOs in the customer facing IoT (Wearable devices, smart home technology, and self-driving cars)?

Ivan Landen, Chief Wireless Officer, Blue Wireless, Singapore Douglas Gilmour, Managing Director, Mobius Networks, UKHui Xie, Deputy Director of Mobile Business Department, China Telecom (Europe) Limited, UK

This fireside chat session is conducted as an onstage interview with our panellists. We invite our audience toengage and to ask questions throughout the session. Questions can also be submitted via the networking App.

9.10

9.00 Chairperson’s opening remarks: Senior representative from KPN

Morning Break & Speed Networking (If you would like to participate, please get in touch with Mark at [email protected])

10.20

• Classical MVNOs and IoT MVNOs benefit from many synergies: - Technical - Business - Regulatory, as the same regulations apply in IoT• How the introduction of 5G will only reinforce these synergies in the future

Jacques Bonifay, CEO, Transatel, France

PRESENTATION: Why are MVNOs uniquely positioned to serve the enterprise IoT?

10.10

• The imminent disruptive environment and the challenges for MVNOs• How to win through collaboration & partnerships

Senior Representative Gamma

PRESENTATION: How does Gamma see the overall market - focusing on B2B

9.50

• What has changed over the last year – Which markets continue to consolidate, and which ones are growing?• How have these changes impacted MVNOs in those markets?• How have/will the most recent mergers influence the market particularly in the USA, Singapore, Australia?• Reviewing previous mergers - Have MNOs been obligated to enable the MVNO/wholesale players in a merger?

Simone Keglovics, Senior Head of Wholesale & Regulatory, Drei, AustriaAsh Saini, General Manager, Lebara Mobile, AustraliaInnocenzo Genna, Coop Voce & Vice President, MVNO Europe, Belgium

PANEL DISCUSSION: Consolidation vs new telco players in your market

• Updates on a merger discussion between T-Mobile & Sprint - Which points of strength will be adopted from each of these MNOs?• What requirements has the FCC imposed for this merger and how does this differ from other global merger agreements?• How will the merger influence spectrum use, wholesale prices, technological advances (5G, eSIM, IoT), etc.?• Will MVNOs benefit from the T-Mobile & Sprint merger?

David Glickman, CEO, Ultra Mobile & Mint Mobile, USA

PRESENTATION: The USA Trio - their next steps and the wholesale implications

MVNO growth within Africa Analysing the African telco market with specific case studies focusing on the growth regions.

The next big value added serviceFind out what is driving subscriptions today and discuss the VAS of tomorrow.

MVNOs in IoT

Wholesaleas a Service

• Outlining the advantageous characteristics of MVNOs as enablers and connectivity providers in IoT• Understanding the level of investment required to succeed in this space• Discussing the five key resource offerings MVNOs must have: connectivity, provisioning, devices, reporting and analytics

Daniel Neal, CEO, Kajeet, USAKim Juchem, COO, 1nce, GermanyAllan Ajuz, CEO, Telecall, USANoam Lando, CEO, Webbing Hong Kong Ltd., Hong Kong

FIRESIDE CHAT: Setting up an IoT MVNO



13.20 Networking Lunch

Enterprise vs consumer IoT offerings Wholesale strategies

11.40

• Highlighting the industry achievements within connected cars, fleet tracking, smart warehousing, agriculture, etc.• Who are the main providers of connectivity in these spaces and where further opportunities lie for new entrants?• Which particular services do MVNOs need to offer to gain position in this market?

Ivan Landen, Chief Wireless Officer, Blue Wireless, Singapore

PRESENTATION: What are the best practices and who are the main players? 11.40

• Analysing the current wholesale offerings wholesalers need to offer• What additional services can MNOs provide and monetise as a wholesale offering?• Discussing how to leverage smalls cells, WIFI hotspots, data analytics, security, etc for greater monetary gain• Where has this already been implemented?

Matthew Bauer, CEO & Co-Founder, Sparrow Mobile, USADamien Stephens, Director Product Management, Tata Communications, UKBirkir Marteinsson, Founder & CEO, Amivox, Iceland

This fireside chat session is conducted as an onstage interview with our panellists. We invite our audience toengage and to ask questions throughout the session.

FIRESIDE CHAT: Offering more than just voice and data

12.00

• Discussing the challenges faced by traditional network operators• What do IoT enabled businesses need?• Identifying the key elements for success

Gary Bunney, CEO, MDS Global, UK

PRESENTATION: The Enterprise IoT opportunity

12.20

• How can MVNOs get involved in the Smart Cities growth?• Who connects airport, provide smart parking applications and connectivity, traffic control, smart lightning, smart waste management etc?• How bespoke are those applications in relation to an organisation/city?

Joshua Gordon, CEO, Red Pocket Mobile, USAMohamed Sameh, Chief Digital Officer, Telecom Egypt, EgyptHakan Demir, Founder and Managing Director, Fenercell, Turkey

PANEL DISCUSSION: Exploring the opportunities outside of enterprise IoT

13.00

• Cities are the ultimate places for the perfect and full potential digital play• Smart not Sustainable• Services not Technologies; People not Government; Equitable not Affluent

Hakan Demir, Founder and Managing Director, Fenercell, Turkey

PRESENTATION: "City as a Service" within the context of Smart Cities

12.10

• Discussing the wholesale market and the percentage of revenue generated by MVNO wholesale business• Examining the varying levels of importance of MVNOs in each market – What strategies are in place to grow the revenue generated from MVNOs?• Do future strategies include the deployment of b-brands/sub-brands?

Jess Olsen, Co-Founder, Simplii, MexicoBoris Velandia, Head of Wholesale, Telefonica, MexicoNorbert Schuppler, Executive Director, EasyTel, GermanyEvgenija Bavink, Senior Expert Business Development, Deutsche Telekom, GermanyRegina Yip, Commercial Manager, China Mobile International, Hong Kong (tbc)

PANEL DISCUSSION: How do operators view MVNOs in their overall wholesale strategy?

14.20

• Discussing the opportunities within smart cities, smart homes, education, healthcare and wearables• Understanding the difference in connectivity requirements for each of these sectors• Discussing the latest IoT developments in healthcare, education, sewers, etc.

Ahmed Khattak, Founder & CEO, US Mobile, USADavid Glickman, CEO, Ultra Mobile & Mint Mobile. USADaniel Neal, CEO, Kajeet, USA

PANEL DISCUSSION: Consumer IoT and the success stories to date

12.50

• Are competitors becoming “Frenemies”?• Outlining how operators are sharing resources by using one platform • How are platforms and network resources leveraged and sold to MVNO partners and other operators as an extended service?

Birkir Marteinsson, Founder & CEO, Amivox, IcelandMattias Karlsson, Head of Americas - Wholesale Roaming, Telefonica, Germany

FIRESIDE CHAT: Reducing wholesale costs and increasing revenue through strategic partnerships

14.20

• Discussing the growing interest from cable operators to move into the mobile space• Highlighting the competitive advantage of cable operators as MVNOs• Discussing how quadplay operators could expand their revenues by offering fixed-line and broadband service access to MVNOs

Nick Wooten, MVNO Director, BT Wholesale, UK

FIRESIDE CHAT: Leveraging fixed network and mobile services for MVNO partners

15.00

• Discussing the IoT connectivity needs within the healthcare sector including medical facilities and at home• How can IoT help monitor and remind patience to take their medication?• How do MVNOs monetise this niche opportunity?• What are the next steps and to what heights can this opportunity expand to?

Douglas Gilmour, Managing Director, Mobius Networks, UK

PRESENTATION: What is the application of IoT within health and elder care?14.50

• How many b-brands have been launched in the last 12-18 months?• Explaining the difference between b-brands and MVNOs• Have these proved lucrative?• How many have developed from test models into full mobile operator brands?

Paul Bassa, EVP Mobile Cloud, Digitalk, UK

PRESENTATION: Effectively testing the market with b-brands/sub-brands



IoT monetisation & business models Wholesale strategies

Blockchain explained

15.15

• Innovation by recombination - Disrupting established business logics to truly be IoT native• Simplicity to drive adoption - One-stop-shop connectivity: Click – Pay – Ship• Productization: Scaling up and down serving everybody with a long lifecycle pre-paid model to overcome monthly fees

Kim Juchem, COO, 1nce, Germany

PRESENTATION: Disrupting IoT Connectivity: the inhibiting factors of IoT connectivity and how tobe truly IoT native 15.10

• Providing a consistent customer experience• How to design experience for the always-on customers? How do their needs differ from the needs of other customers?

Exporting good practices to a new market – Singapore launch

Ben Teh, Chief Sales Officer, RedOne, Malaysia

PRESENTATION: Best practices of a b-brand

15.30

• Why do you need connectivity - Which devices/objects should be connected?• How will this IoT connectivity service be priced, packaged and sold in B2C and B2B markets?• Will consumers be required to buy in bulk, top-up or have monthly contracts?• Understanding the logistics of accommodating different tariffs for each device, all under one profile

Hurman Mok, Innovative Business Director, China Mobile International, Hong Kong

FIRESIDE CHAT: Connecting the right devices to solve a problem15.30

• Understanding why operators use MVNOs as innovation hubs/labs• How to conduct these test runs without damaging the customer experience• Which is more costly in the long run: acquiring an MVNO vs creating your own?

Peter Nussbaumer, CEO, i-New, Austria

PRESENTATION: Why do operators launch MVNOs as second brands?

16.30

• Who is blockchain really for and who should be investing in this technology - MNOs? Operators? Solution providers?• How is blockchain changing the entire ecosystem?• What are the advantages and benefits for operators to use it?• How can blockchain be applied to business processes and operations i.e. mobile payments, smart contracts, capacity selling, wholesale and increase autonomy?

Federico Homberg, Head of Commercial Roaming Business Development, Deutsche Telekom, GermanyKanaway Yusingco, Blockchain, Tech start-up STO/ICO & Marketing, Uniquely Wired, UK

DEBATE: Where does blockchain fit within the telco space?

17.00

• How will this technology benefit MVNOs and their business model? How can it be used to increase margins?• Understanding how this technology will improve efficiency and reduce costs for operators • Discussing how blockchain can enable new VAS for B2B and B2C offerings• How does blockchain also provide an opportunity to propel business in developing markets?

The audience will be divided into groups. Each group will discuss one of the questions/points and present it back to the other groups.

ROUNDTABLE DEBATE: Why MVNOs should adopt blockchain technology

17.30 End of Day 1

VIP & Speaker PartyJoin us for an informal drinks reception to meet

your peers. Speaker and VIP registrations only

16.00 Networking Break


9.00

• Has the MVNO market reached the peak of the maturity stage or is it still at the growth stage just at a slower rate?• Are new technologies driving the change in the telco ecosystem (including IoT connectivity, blockchain and fintech) and reshaping the MVNO market enough to withstand the ongoing consolidation?

Moderator: Dario Talmesio, Principal Analyst & Practice Leader,Ovum, UKAsh Saini, General Manager, Lebara Mobile, AustraliaChristopher Tooley, Group CEO, Lycamobile, UK

DEBATE: Addressing the MVNO market consolidationand maturing

9.40

• Challenges & opportunities for M(V)NOs• How an MNO can support new business development • Broadening the scope of business

Senior KPN Representative

PRESENTATION: KPN’s view of the (Dutch) MVNO market 10.00

• Why Google invested in its own MVNO• Achieving user happiness by focusing on customer support and UX• Google Fi innovations that have been adopted by others in the mobile ecosystem, including eSIM and WiFi Speed Labels• What’s next for Google Fi

Rosa Kim, Google Fi Business Development, Google Fi, USA

PRESENTATION: Google Fi and what we’ve learned as acustomer centric & innovation focused MVNO

Day 2, Thursday 23rd May 2019

7.30

8.00

Registration opens

8.50 Chairperson’s opening remarks

BUSINESS BREAKFAST FOR THE MVNO LEADERS CLUB & BUSINESS BREAKFAST FOR OPERATORS An exclusive meeting place for the MVNO founders and leaders to discuss the most burning issues under Chatham House rules and to help each other to grow the MVNOs

business. The meeting is modelled on the entrepreneurs’ business breakfasts that are gaining popularity across Europe. All participants will be encouraged to share their recent

endeavours and ask their peers for recommendations or provide recommendations to them. Those two meetings will take place in separate rooms.

Invitation only

breakfastBusiness

LEADERSIN SUMMIT: MVNO market changes overview

10.20 Morning Break & Speed Networking (If you would like to participate, please get in touch with Mark at [email protected])

Service Differentiation – going beyond mobile

11.40 Chairperson’s Opening Remarks: Scott Allan, Former General Managerof Ting, Independent Consultant, USA

Wholesale regulations & roaming agreements

11.40

Digital Innovation

11.40

InnovatorsMVNO

DisruptorsMVNO Wholesale

as a Service

11.45

• Focusing on making your offerings better or continuing to offer more?• Restricting the number of services for the right target audience• The fear of missed opportunities – can you afford not to offer a certain service?• How does the consolidation of services enable MVNOs to provide better B2B and B2B2C plans?

Eugen Comendant, Marketing Director, FRiENDi Mobile, OmanMiran Meza, CEO, MEGA M, SloveniaGerman Archila, Director of Projects, Comunicamos Mas, Colombia

DEBATE: Service simplicity vs diversity11.45 FIRESIDE CHAT: Discussing digitalisation constraints across

continents11.45

• Reviewing the current wholesale regulations across the global markets• Which wholesale regulations are in need of review i.e. capacity, data and network agreements?• How should these be amended in order to promote further innovation and not stifle growth and competition?

Moderator: Daniel Preiskel, Senior Partner, Preiskel & Co, UKSimone Keglovics, Senior Head of Wholesale & Regulatory, Drei, AustriaJoerg Henkel, Senior Expert – Wholesale Business DevelopmentManager, Deutsche Telekom, GermanyChee Kheong Foong, Head of Regulatory Affairs, Axiata Group, Malaysia

PANEL DISCUSSION: Is there a need to revise globalwholesale regulations?

• What are the challenges in launching services in less digitalised markets• What are the first processes and features that should be digitalised?• Selecting the right MNO partner, overcoming logistical challenges and regulatory constraints

Moderator: Renato de Andrade Reis, CEO, Acqua Telecom, UKGerry van der Laan, Head of Customer Service Team, SIMYO, the Netherlands

This fireside chat session is conducted as an onstage interview with ourpanellists. We invite our audience to engage and to ask questions throughoutthe session. Questions can also be asked via the Networking App.

Chairperson’s Opening Remarks Chairperson’s Opening Remarks



12.15

Senior KPN Representative

KPN's service differentiation case study

12.30

• Leverage productivity with convergence of fixed and mobile communications• Unified communications based VAS• Advanced new services and possibilities

Matej Meza, CEO, MEGA M, Slovenia

PRESENTATION: How can MVNOs boost sales with Unifiedcommunications and VAS?

12.45

• Discussing traditional triple and quadplay models • Examining the possibility of alternative bundles which include mobile and potentially ‘lighter’ offerings for utilities, insurance, finance, news, and OTT subscriptions for customers• How have free energy days incentives and water conservation efforts and rewards faired with customers?

Moderator: Whitey Bluestein, Corporate Development & StrategicAdvisor in Mobile, IoT and Cloud, Bluestein & Associates, USAJoshua Gordon, CEO, Red Pocket Mobile, USANorbert Schuppler, Executive Director, EasyTel, GermanyGerman Archila, Director of Projects, Comunicamos Mas, Colombia

PANEL DISCUSSION: Alternative and ‘light’ Triple and/orQuadplay offerings

12.15 PRESENTATION: Transforming the customer journey through“Personalized Mobile Video Messaging”

12.30

• Why should an MVNO invest in AI?• Highlighting the key areas of investment when adopting AI

Moderator: Gary Bhomer, Principal Consultant, Tel-Consult, Australia Cecile Euchenhofer, Managing Director, Tchibo-Mobilfunk, GermanyMohamed Fahmy, Senior MVNO Manager, iD Mobile, UK

FIRESIDE CHAT: AI and service management – Is it becominga necessity or is it over hyped?

13.00

• Getting to know TOM (Tchibo Online Assistant), but not Jerry• How to organise our way into AI

Cecile Euchenhofer, Managing Director, Tchibo-Mobilfunk, Germany

PRESENTATION: How AI has changed the game for MVNOs13.15

Frank S. Jorga, CEO & Rainer Basler, CSO, WebID, Germany

KYC onboarding without conversion loss? - Yes, with artificialintelligence, process simplification and fast response

12.25

• Discussing the current wholesale data pricing and agreements• Analysing the significant increase in demand for data globally and what this data is being used for i.e. applications, VoIP, content viewing, connected devices, etc.• Segmenting the data requirements for each service and how this data should be packaged and sold today

Speaker to be confirmed, please check tmt.knect365.com/mvnos-world-congress for the latest updates.

PRESENTATION: Meeting the demand in an era of greater dataconsumption

12.40

• Discussing roaming’s inclusion in global mobile contracts• How the inclusion of multiple countries within roaming agreements affects revenue• How will MVNOs manage these additional costs and how can regulations help mitigate this?• Understanding how eSIM and Blockchain will influence global roaming for MNOs and MVNOs

Moderator: Whitey Bluestein, Corporate Development & StrategicAdvisor in Mobile, IoT and Cloud, Bluestein & Associates, USAChee Kheong Foong, Head of Regulatory Affairs, Axiata Group,MalaysiaAlberto Carro-Melero, Strategy & Market Development, TelefonicaGlobal Roaming, GermanyInnocenzo Genna, Coop Voce & Vice President, MVNO Europe, Belgium

PANEL DISCUSSION: Will roaming always exist?

14.30 14.30 FIRESIDE CHAT: Multiple virtualised services and hotspotalternatives for connectivity everywhere

14.30 FIRESIDE CHAT: 5G - The race to be first

• Mapping out the multiple connectivity alternatives available i.e. VoWifi, VoLTE and VoIP• Reviewing the latest global hotspot successes

Alexey Galperin, VP Business Development, Cellact, Israel

15.00

• Highlighting the opportunities of VAS and strategic partnerships within insurance, energy, security, broadband, etc.• Discussing MVNO examples with these bundled offerings

Moderator: Simon Davies, Owner & Director, SD-Industries eurl., FranceJaime Pla, Founder, Soup Mobile, Spain

FIRESIDE CHAT: Beyond quadplay services

15.00 PRESENTATION: Enabling global enterprise/SME connectivityand digital transformation

15.00

• Reviewing the current regulatory agreements for 4G and what will change for 5G• How will 5G influence the wholesale business?• Could new spectrum aid competition and provide better opportunities for smaller MNOs and MVNOs?

Moderator: Daniel Preiskel, Senior Partner, Preiskel & Co, UKChee Kheong Foong, Head of Regulatory Affairs, Axiata Group, MalaysiaDanny Sritharan, International Expansion, Circles.Life, SingaporeInnocenzo Genna, Coop Voce & Vice President, MVNO Europe, Belgium

PANEL DISCUSSION: Regulatory obligations for spectrumuse, wholesale pricing and accessibility to the 5G network

• Can a B2B MVNO to be one stop shop provider for their customers? An example with the demand for Fixed-Mobile Convergence. • Answering enterprise and SMEs’ need to be “always connected” – How will eSIM change this ecosystem?

Jacques Bonifay, CEO, Transatel, France

15.15

• Update on licensing digital capabilities to MNOs • FreedomPop’s expansion and partnerships built over the last few years

Nicholas Constantinopoulos, CEO Europe, FreedomPop, USA

MVNOs’ internal capabilities as a service

15.20 Multiple virtualised services and hotspot alternatives forconnectivity everywhere

• Mapping out the multiple connectivity alternatives available i.e. VoWifi, VoLTE and VoIP • What is the impact on business? Churn prevention/new subscribers etc?

Mohamed Fahmy, Senior MVNO Manager, iD Mobile, UK

• Are online, mobile and alternative payments methods facilities a necessity for an operator?• How compatible are the new payment platforms with systems that MVNOs use?

Senior representative from ACI Worldwide

PRESENTATION: Enabling customers to use multiplepayments methods


• Taking customer engagement to a new level by leveraging a combination of messaging, video and personalization• Use case across major US Wireless carriers

Matt Ramerman, CEO & Founder Vehicle, a CLX CommunicationsGroup company

Service Differentiation – going beyond mobile Exploring 5G opportunitiesThe evolution of connectivity services

• Which operators are currently leading the way and who is the most likely candidate to launch first?• What are the determinant factors influencing this 5G release?• Will 5G be regulated and only offered for specific use first i.e. agriculture, mining, and/or energy?

Senior representative from Three UK

This fireside chat session is conducted as an onstage interview withour panellists. We invite our audience to engage and to ask questionsthroughout the session.



15.30

• Are operators obliged to offer 5G to their MVNOs?• Discussing the benefits for MNOs, should MVNOs have access to 5G

Kushal Shah, MVNO Business Development Director, BT Wholesale, UK

PRESENTATION: The 5G opportunities for MVNOs15.30

15.45

• Airtime as currency: Micro payment ecosystem • Roam free on both connectivity & payments• Case study South African market

Jignesh Dave, Chief Commercial Officer, NextCellular, South Africa

PRESENTATION: Moving beyond Voice & Data for MVNOs

• How product offering satisfy the Customers • Overcome the regulatory barriers • AML/KYC impact on mobile financial Services • Other fintech solutions

Kalhara Gamage, Head of Mobile Money, Mobitel, Sri Lanka

Mobile Financial Services - Case Study - Sri Lanka Market 15.40 PRESENTATION: Global WIFI – the competitive advantage

for MVNOs

15.45

• How has greater consolidation influenced your wholesale business?• What will be the impact of 5G?

Steffen Oefner, Head of Mobile Wholesale Business Models, DeutscheTelekom, Germany

The audience will be divided into groups. Each group will discuss one ofthe questions/points and present it back to the other groups.

WHOLESALER ROUNDTABLE DISCUSSION: What are the keyissues/topics you learned about and what will help youenhance your wholesale strategies for 2018/2019?

• What are the advantages of having the access to a global Wifi network?• How can offloading data to WiFi at both a local and international level reduce data access costs for MVNOs?• How will global WIFI improve retention and facilitate acquisitions?

Christopher Tooley, Group CEO, Lycamobile, UK

16.00PRESENTATION: Private LTE based on TD-LTE

• Discussing the standardisation of sXGP technology • Offer mutual (domestic) roaming between Public LTE and Private LTE• Understanding the primitive form of 'Heterogeneous Network'

Futoshi Sasaki, Deputy General Manager, Strategy & BusinessDevelopment, International Initiative Japan (IIJ), Japan

Fintech focus

End of Day 2 - Drinks Reception in the Exhibition: Get warmed up before the MVNOs Awards Party with somedrinks and informal networking in the exhibition.

16.40

• Analysing the market and the current billing options available i.e. money transfer, microloans, bills payments, remittances etc.• How to develop or add mobile money platforms? How integrated do they need to be with other platforms?• How to provide secure mobile payments and prevent fraud

George Chesakov, CEO, Tinkoff Mobile, RussiaSebastiano Galantucci, CEO, Dime Global Group, UKSalvador Abascal, Co-Founder, Miio, MexicoSivakumar Kuppusamy, CEO, Aerovoyce, Switzerland & IndiaBernard Muteti, Director, Enterprise & Wholesale Business, Airtel, Kenya

PANEL DISCUSSION: Mobile money as a service – Explaining the technologies enabling Fintech 17.50

• Convergence between mobile and banking• Launching a mobile banking MVNO• Competing and achieving success

Bernard Muteti, Director, Enterprise & Wholesale Business, Airtel, Kenya

PRESENTATION: MVNO as an Enabler of financial inclusion: Africa case study

17.20

• When does it make sense for banks to launch MVNOs?• What is the demand and interest of telco customers in microloans, mobile banking, insurance etc?• Discussing the role of Fintech in a changing banking landscape

Liudvikas Andriulis, Chief Marketing Officer, Effortel

PRESENTATION: Best practices for European Bank/Fintech MVNO

17.35

• Discussing Fintech and mobile convergence• Understanding the social impact: Self-prosperity embedded MVNO• The abundance as a value proposition

Salvador Abascal, Co-Founder, Miio, Mexico

PRESENTATION: Fighting poverty through exponential financial and digital inclusion

18.05

MVNOs PARTY & AWARDS

Prepare for the largest MVNO Party of

the year! The Party will also host our

Annual Awards Ceremony and

celebrate the winners in 10 categories.

More details announced soon.

19.30

2019 MVNOAWARDS

16.20 Networking Break

Service Differentiation – going beyond mobile Exploring 5G opportunitiesThe evolution of connectivity services


Day 3, Friday 24th May 2019

8.30

9.05

9.00

10.30

Registration opens

MVNOs as one-stop-shop service providers eSIM adoption and its impact on the telco ecosystem

Chairperson’s opening remarks

DEBATE: Expanding services beyond the traditional voice and data to become all in one service providers 9.05

9.00 Chairperson’s opening remarks: John Devlin, Principal Consultant, P.A.ID Strategies, UK

Morning Break & Speed Networking (If you would like to participate, please get in touch with Mark at [email protected])

• What has the eSIM iPhone launch changed?• What are the remaining obstacles for wider deployment?

Sergio Cozzolino, Innovation Department – eSIM Ecosystem Project, Telecom Italia (TIM), Italy Ahmad (Al) Fares, Founder & CEO, Celitech, USARavi Rishy-Maharaj, Founder & CEO, Gigsky, USASenior representative from TransatelDejan Rasuo, Consultant, Tata Communications, UK

INDUSTRY PANEL: How to avoid stunting eSIM development

9.45

• How can eSIM and blockchain solve this?• How will multi-IMSIs be positioned as an offering?

Mattias Karlsson, Head of Americas - Wholesale Roaming, Telefonica, GermanyFederico Homberg, Head of Commercial Roaming Business Development, Deutsche Telekom, Germany

FIRESIDE CHAT: Worldwide connectivity at reasonable rates

10.15

• Examining customer experiences with eSIM and the uptake percentage in the last six months • What additional revenue has been generated for MNOs i.e. more connected devices; increased data plans; etc.?

Domenico Palomba, Business Partner Manager, Sunrise Communications, Switzerland

PRESENTATION: The eSIM enabled smartphone experience

• How has the MVNOs offering developed over the last couple of years and what is in store for the next two years?• Assessing a one-stop-shop approach vs providing unique service to your customers – What is more important?

Moderator: Renato Andrade, Independent ConsultantEugen Comendant, Marketing Director, FRiENDi Mobile, Oman

9.35 PANEL DISCUSSION: How can full MVNO platforms help to deliver on customers’ needs in terms of newservices and improve their experience?

• What is the rationale behind developing a full MVNO model? Is it becoming a necessity?• What are the global trends in terms of the full MVNO model development?

Keron Greasley, Group CEO, Think Mobile Group, Trinidad & TobagoJusten Burdette, CEO, Mobi, USAChristopher Tooley, Group CEO, Lycamobile, UK

10.15 PRESENTATION: The digital MVNO models of the future

• What does a fully digital MVNO look like?• How is eSIM deployment going to change the interaction with a customer and customer journey?

Gerry van der Laan, Head of Customer Service Team, SIMYO, the Netherlands

Growth markets and opportunities

Chairperson’s Opening Remarks: Scott Allan, Former General Managerof Ting, Independent Consultant, USA

Technological advancements and alternativesEnhancing digital buyer experience

InnovatorsMVNO

DisruptorsMVNO e-SIM

Connect

11.30

• How/Where are MVNO new markets opportunity evolving?

George Chesakov, CEO, Tinkoff Mobile, RussiaKeron Greasley, Group CEO, Think Mobile Group, Trinidad & TobagoSivakumar Kuppusamy, CEO, Aerovoyce, Switzerland & IndiaMatej Meza, CEO, MEGA M, SloveniaJignesh Dave, Chief Commercial Officer, NextCellular, South Africa

PANEL DISCUSSION: New/emerging MVNO growth marketsand the VAS trends generating new revenue?

11.30 PRESENTATION: Understanding eCommerce and onlineconsumption

11.30

• What will operators be missing out on if they do not support eSIM?• With the successful deployment of eSIM, how can the delayed adoption of this technology by some telco operators still prove successful?

Noam Lando, CEO, Webbing Hong Kong Ltd., Hong Kong

PRESENTATION: Why should telco operators change their“vote” in favour of eSIM technology?

• Analysing market trends and the growth of eCommerce• Discussing the importance of targeted campaigns and campaign messaging to get the right data and the right leads• Understanding what information to extract and how to segment your campaigns

Aamer Ejaz, General Manager, PTCL, Pakistan

Chairperson’s Opening Remarks Chairperson’s Opening Remarks


Day 3, Friday 24th May 2019


17.00 End of conference

12.10

• MVNOs vs big operators• How to package services - Triple play and Multi play

German Archila, Director of Projects, Comunicamos Mas, Colombia

PRESENTATION: The MVNOs in a growing Market: Colombiacase study

12.30

• Role of telecom providers in delivering value – telecom service and beyond• Extent of regulatory influence – wholesale support, retail restrictions, freedom to move past just telco service

Eugen Comendant, Marketing Director, FRiENDi Mobile, Oman

PRESENTATION: Assessing mature telecom markets forsuccessful market entry

Enterprise opportunities and customer value

eSIM is finally here – How will it change your business?

How to retain customer loyalty in a digital era andkeep their data secure

12.50

• Are B2B customers higher value compared to B2C customers and why?• Discussing the business opportunities in the SMEs and enterprise markets

Alexey Galperin, VP Business Development, Cellact, Israel

PRESENTATION: Why do B2B services present valuableopportunities for MVNOs?

13.10

• What are the key differences in the applications and business models for B2B and B2C clients?• Discussing the growing interest for all-encompassing B2B2C offerings

Mohamed Sameh, Chief Digital Officer, Telecom Egypt, Egypt

PRESENTATION: Tailoring customer offerings for theB2B sector

14.50

• How can eSIM technology help MVNOs grow?• What opportunities are created for MVNOs with the deployment of eSIM?

Moderator: Dario Talmesio, Principal Analyst, Ovum, UKEleph Kwong, Director, TesTime, Hong Kong

This fireside chat session is conducted as an onstage interview withour panellists. We invite our audience to engage and to ask questionsthroughout the session.

FIRESIDE CHAT: eSIM - the break through MVNOs have beenwaiting for?

11.50 PANEL DISCUSSION: Making the UX easy for the customer -The enhanced online experience

11.50

• Understanding role of eSIM for IoT• Implementation of eSIM in IoT device• How it changes with 5G

Andrei Ivanov, Wireless Applications Engineer, Telus, Canada

PRESENTATION: The opportunities for eSIM in the IoT space

12.10

• What will this list look like and how are customers made aware of plans/bundles from multiple MNOs?• Which operator will be at the top of the list and why?

Senior representative from SIMLocal

PRESENTATION: How choosing your operator from a list ofothers will work in practice?

12.30

• Outlining the functionality of dual SIM devices• Discussing current PC releases including eSIM and uSIM components

Ravi Rishy-Maharaj, Founder & CEO, Gigsky, USASuresh Kumar, Senior Chief Engineer, Samsung Electronics, South Korea

PANEL DISCUSSION: Is Dual SIM the gateway for eSIMentry into mobiles?

13.10

• What are the main concerns attributed to these technologies?• Security validation - Is it not just a matter of time until security for soft SIM and virtual SIM is developed to the same standard of eSIM? • How can soft SIM and virtual SIM developers secure their place in the market?

Suresh Kumar, Senior Chief Engineer, Samsung Electronics, South Korea

PRESENTATION: Soft SIM and virtual SIM developmentsand their place in the market

16.30

1) Where are you looking to expend your business within the next 12 months?2) Which technologies did you find to be the most interesting at this year’s event?3) Which ones of these will you be implementing in your business? 4) Which presentation/session did you find to be the most interesting across the last three/four days? 5) Which of the following will you be focusing on moving forward – Blockchain, Fintech, eSIM and/or IoT?6) What additional topics or areas of interest would you like to see included in the 2020 MVNOs World Congress?

CLOSING SURVEY & WORKING GROUP: What are the topissues/new topics you learned about or looked at differently atthis event? What will your focus be in the coming years?

• Discussing the need for seamless onboarding experiences and services• How many clicks does it currently take for your customer to purchase a service?

Speakers to be confirmed, please visittmt.knect365.com/mvnos-world-congress for further details.

12.30 FIRESIDE CHAT: Leveraging customer loyalty for greaterretention and customer acquisitions

• How to design customer loyalty programmes in a digital era• Do the traditional customer programmes/club cards still encourage greater customer engagement? What are the digital solutions that can replace them?• How can this experience be transferred into a digital experience?

Grazyna Piotrowska-Oliwa, CEO, Virgin Mobile Polska, PolandGuyu, Operation Team Leader of Mobile Business Department, ChinaTelecom (Europe) Limited, UK

13.00 PRESENTATION: Guaranteeing customer data security - Cloudvs local storage

• Where should customer/company information be stored from a legal point of view?• How to best protect your business from data infringements

Speaker to be confirmed, please visittmt.knect365.com/mvnos-world-congress for further details.

15.10

15.30

PRESENTATION: How can MVNOs best prepare for eSIM?

• How are MVNOs preparing for eSIM i.e. strategies, business models, internal processes, etc.?• Where are the key areas of investment for MVNOs with the roll out of eSIM – marketing, T&Cs, offering, coverage?• Why do MVNOs make for more agile partners within the eSIM ecosystem?

Ahmad (Al) Fares, Founder & CEO, Celitech, USA

Afternoon networking break


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TERMS & CONDITIONSPAYMENT TERMS: Informa Telecoms & Media’s state that

payment of all delegate fees are due in full on booking. Failure

to pay for your reserved place may result in the booking being

released. All fees include lunch, refreshments and conference

documentation. Discounts: *early bird pricing offers are only available

if payment is made at time of booking. If payment is not made at point of

booking the standard price applies. Multi-booking discounts will only be valid

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the same time.

CANCELLATIONS: If you cancel a conference registration before 13 April 2019 you will

receive a refund less a cancellation charge of €200. We regret that no refunds can be

made for cancellations received after this date. However, we welcome substitute delegates at

any time. It may be necessary for reasons beyond the control of the organisers to alter the

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HOW TO PAY: You can book and pay online at https://tmt.knect365.com/mvnos-world-congress

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21 - 24 May 2019 | Hotel Okura | Amsterdam

*MVNOs are defined by Knect365 as a company whose primary business is MVNO and who

does not offer solutions to any other MVNOs.

**We define an Operator as being a company that sells access to network services to mobile

virtual network operators but does not provide any other solutions to the MVNO market.


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