“bringing the global perspective home: issues in assessing and testing international...

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“Bringing the Global Perspective Home: Issues in Assessing and Testing International Pharmacists” Christyna Schillemore R. Ph., B.Sc.Phm., M.Ed. Manager, Registration Programs Ontario College of Pharmacists Presented at the 2005 CLEAR Annual Conference September 15-17 Phoenix,

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“Bringing the Global Perspective Home: Issues in Assessing and

Testing International Pharmacists”

Christyna SchillemoreR. Ph., B.Sc.Phm., M.Ed.

Manager, Registration ProgramsOntario College of Pharmacists

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Setting the Context

Ontario received 57% of immigrants to Canada

Quebec 16%

British Columbia 15%

2001 to 2003

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Setting the Context

In 2003 approx 120,000 immigrants to Ontario – 84% settle in GTA70% have post secondary education

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Setting the Context

Ontario has the most diverse population in Canada - 27% are foreign born44% of Toronto residents are foreign bornImmigrants account for 50% of Canada’s population growth

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Acronyms

ACPE American Council for Pharmacy Education

AFPC Association of Faculties of Pharmacy of Canada

CCAPP

Canadian Council for Accreditation of Pharmacy Programs

IPG International Pharmacy Graduate

MTCU Ministry of Training Colleges & Universities

OCP Ontario College of Pharmacists

PEBC Pharmacy Examining Board of Canada

SPT Structured Practical Training

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Ontario College of Pharmacists

10,000 Members25% are educated outside Canada25% are educated in other provinces and the U.S.50 % are educated at the University of Toronto

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Requirements for Licensure as a Pharmacist

in OntarioPharmacists Educated in

Canada/USPharmacists Educated Outside North America

Degree from Accredited program

(Practical training through clinical rotations)

Degree/Credentials evaluated by PEBC

Fluency, PEBC Evaluating Exam

12 weeks internship 48 Weeks In-Service Training16 Weeks IPG program16 Weeks Studentship16 Weeks Internship

PEBC Qualifying Exam PEBC Qualifying Exam

Jurisprudence Exam Jurisprudence Exam

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Rationale for IPG Program

Trends – increase in number of internationally trained pharmacistsAdoption of a set of National Competencies for pharmacistsChanges in training requirements Changes in the National Licensing Exam

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Feedback from focus groups of international pharmacists & preceptorsResults from Quality Assurance Practice ReviewDifferent standards between Canadian Pharmacy programs and those outside North America

Rationale for IPG Program cont’d

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

International Pharmacy Graduate (IPG) Program

OCP Grant to Faculty of Pharmacy, University of Toronto for 3 yearsDevelopmental costsFaculty to provide access to resources and existing coursesGoal: Similar competency outcomes for IPGs and U of T/Canadian students

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

IPG Program Expansion

$3 million in grants from MTCUPartnership between the Government, University Faculty and OCP

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

IPG Program Overview

PRIOR LEARNING ASSESSMENT – to evaluate each individual’s specific learning needs and level of practice readinessEDUCATION – customized learning from curricula packaged as 2 eight week academic modules

(CPS I & II)MENTORSHIP – to enhance links to the pharmacist community and to facilitate professional enculturation and post-program employmentDISTANT TECHNOLOGIES – to reduce barriers to access & make program components available throughout the province

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Lessons Learned from the IPG Program

Build on fluency with profession specific language and supportsPrevious Canadian Workplace experience to provide context for learningEnculturation to Canadian workplace is important

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Lessons Learned from the IPG Program cont’d

Need close linkages to employers for training placements, financial supports & job opportunitiesCommunication pathways important

Sustainability of programAccessibility of program (geographic & financial)Marketing value of the program

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Challenges in Assessment and Testing

IPG ProgramInternational Candidates are treated as a

homogeneous group but are not Ethical perspectives and cultural contexts misperceptions Formative feedback Cultural competence vis a vis test taking Self assessment Role play

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Challenges in Assessment and Testing cont’d

National Licensing Exam (PEBC)Limit on the number of attempts on the national licensing examSome candidates do not take the limit seriously until too lateComputer based testing not currently available- cost, security concernsTesting not available outside CanadaNature of OSCE does not allow widespread testing

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Challenges in Licensing

IPG program is a mandatory but exemptible requirementIt appears on paper that circumventing the IPG program is cheaper, faster route to licensureIPG program is not yet widely available across the provinceUniversity is not ready to guarantee the offering of IPG program without base funding

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Culture

“Culture is like water to a fish. A fish does not know water exists until it jumps out of it.”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Cultural Competence

“…is defined as a set of congruent behaviours, attitudes, and policies that come together in a system, agency or among professionals and enables that system, agency or those professionals to work effectively in cross-cultural situations”.

(Cross et al., 1989; Isaacs & Benjamin 1991.)

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Cultural Competence

Language of practiceSocial language- verbal/nonverbalUnderstanding of Canadian healthcare systemValues and norms (e.g. ethics)Workplace norms ( teamwork, management, performance, hierarchy)

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Hidden Costs of Pharmacists Lacking Cultural Competence

Lack of confidence or ability to use professional judgmentLack of communication skills and cultural competency can result in the escalation of dispensing errorsImpact of using inappropriate or overly technical language in counsellingFailure to thrive in the workplace

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Websites of Interest

Regulators Consortium www.regulators4access.ca

OCP www.ocpinfo.com

IPG Program www.ipgcanada.ca

PEBC www.pebc.ca

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Speaker Contact Information

Christyna SchillemoreOntario College of Pharmacists

483 Huron Street, Toronto, Ontario Canada M4R 2R4

Phone: 416-962-4861 x242, Fax: [email protected]

www.ocpinfo.com