britannia nutrichoice - future scope

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  • 8/20/2019 Britannia Nutrichoice - Future Scope

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    1501068 AniketPhadnis

    1501074 Aroop Sanyal

    1501100 SabyasachiSahu

    1501103 Saurabh

    Bose1501104 NishantShah

    1501108 Suitro!hosh

    Group 1

    BritanniaIndustries

    NutriChoiceMarketing Management

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    "able o# $ontentsBritannia %ndustries & An '(er(ie)******************************************************************************************************************3

     Timeline of Britannia Industries Limited:......................................................................................................................................3

    roduct ortfolio........................................................................................................................................................................... !

    Ma"or la#ers................................................................................................................................................................................!

    $%ards and &ecognitions:........................................................................................................................................................... .!

    Current Trends and rospects in the Biscuit Industr#:..................................................................................................................!

    B$! Analysis+*************************************************************************************************************************************************5

     The 'og: Tiger Glucose...........................................................................................................................................................(

     The Cash Co%: Good 'a# ) Marie............................................................................................................................................ (

     The *uestion Mark: Cream Biscuits + ure Magic ) Bour,on...................................................................................................(

     The -tar: ealth Biscuits + Nutrichoice................................................................................................................................. ../

    ,i-esti(e Biscuits & %ndustry '(er(ie)*************************************************************************************************************6

    la#ers in the Market..................................................................................................................................................................../

    -i0e of the Market........................................................................................................................................................................./

    'riers........................................................................................................................................................................................../

    Porter.s /i(e /orces***************************************************************************************************************************************7

    Bargaining po%er of supplier...................................................................................................................................................2

    Bargaining po%er of Bu#ers....................................................................................................................................................2

     Threat of Ne% entrants............................................................................................................................................................2

    &ialr# among sta,lished rials............................................................................................................................................ 2

     Threat of su,stitutes...............................................................................................................................................................2

    S'" Analysis***********************************************************************************************************************************************8

    Se-entation************************************************************************************************************************************************8

    "ar-etin-+******************************************************************************************************************************************************

    Geographic..............................................................................................................................................................................4

    'emographic...........................................................................................................................................................................4

    s#chographic.......................................................................................................................................................................15

    Behaioral............................................................................................................................................................................. 15

    Positionin-**************************************************************************************************************************************************10

    Product 2i#e $ycle****************************************************************************************************************************************11

    arketin- i o# Nutrichoice************************************************************************************************************************ 11

     The roduct................................................................................................................................................................................ 11

     The rice.....................................................................................................................................................................................16

    'istri,ution and lace......................................................................................................................................................... .......16

    romotion...................................................................................................................................................................................13India7s 8rst health social net%orking site nutrichoiceiealth9:............................................................................................13

     T%o sided message in adertising campaign........................................................................................................................ 13

    Britannia7s Nutri"ig campaign:...............................................................................................................................................13

    ecoendations+***************************************************************************************************************************************14

    Increase Glo,al resence................................................................................................................................................... ...1!

    lace......................................................................................................................................................................................1!

    *ualit# and roduct...............................................................................................................................................................1!

    Appendi*****************************************************************************************************************************************************16

    -ummar# of &esponses..............................................................................................................................................................1/

    BCG $nal#sis..............................................................................................................................................................................1

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    Britannia

    Britannia %ndustries & An '(er(ie)“123 years ago, in a small house in central Calcutta (now Kolkata) an intrepid baker 

    made a batch of delicious, golden brown biscuits !hese were meant for o"cers of the

    #ritish $a% and their families, people used to the e&acting standards of 'nglish teatime

    snacking rom the paeans of ecstasy for that *rst batch of aromatic, +aoursome

    biscuits was born a long tradition of delectable baking and its -ndian custodian,

    #ritannia. 

    B%"ANN%A 9A" :9A2":;  ":%Nhao@

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    Product Port#olioBritannia is India7s faourite food ,rand and a storehouse of po%er ,rands like Good 'a#@

     Tiger@ NutriChoice@ MarieGold etc. %hich are household names in India.

    Its product portfolio comprises of ,iscuits@ ,read@ cakes@ rusks@ and a host of dair#

    products like cheese@ ,eerages@ dair# %hitener. ?ut of its 13 ,iscuit ,rands@ there are (

    po%er ,rands that Britannia has identi8ed i0. Good 'a#@ Tiger@ (5:(5@ Marie Gold andNutriChoice.

    a=or Players The ma"or competitors of Britannia in the ,iscuit industr# are arle and ITC %hich hae

    market shares of 64.(F and 1!.F respectiel#. o%eer@ ne% entrants like Cad,ur#

    India Ltd. %hich sells ?reo@ Mcitties and Glao-mith>line hae made the market

    competitie.

    A)ards and eco-nitions+• Britannia %as a%arded the Glo,al erformance cellence $%ard B# $sia aci8c

    *ualit# ?rgani0ation in 6516• Britannia %as oted in top 355 small companies ,# Jor,es glo,al

    • Britannia Industries %as a%arded the Brand Kuit# Most Trusted BrandsD according

    to consumer sure#s in 6556• Britannia Industries %as conferred %ith the prestigious Golden eacock National

    *ualit# $%ard.

    $urrent "rends and Prospects in the Biscuit %ndustry+• Biscuits is epected to gro% ,# a alue C$G& of /F(

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    B$! Analysis+

     The BCG anal#sis gies us a ,etter picture of the ,iscuit industr# and ho% the arious

    products of Britannia are faring isEOEis the competitors in the market. The market

    shares and the gro%th rates are as indicated in the matri and in the $ppendi

    Let7s start from the ,ottom:

    "he ,o-+ "i-er !lucose The glucose market has taken a ma"or hit due to the arious ne% entries in the ,iscuit

    segment. $ %ide range of cookies@ health ,iscuits@ and cream ,iscuits hae pushed

    glucose ,iscuits out of the running. $lthough a lot of the lo%er middle class and lo%er

    class prefer glucose ,iscuits due to the lo% costs@ the higher income societ# is moing

    a%a# from it. arle G has a dominant hold in the glucose market commanding a massie

    25F of the market share. ITC holds a market share of around E4 a little less than

    Britannia.

    "he $ash $o)+ !ood ,ay > arie

    Britannia7s cookie ,rand good da# dominates the market share and so does the

    u,iKuitous Marie. o%eer@ ,oth these markets are largel# saturated and the gro%thpotential is lo%. Britannia has ,een putting a lot of eort on the cookie segment %ith the

    launch of ne% products@ and %e might see the gro%th pick up again courtes# these

    factors. Marie is another segment %here Britannia holds a high market share@ ,ut due to

    the lack of gro%th is feature as a Cash Co%

    "he ?uestion ark+ $rea Biscuits & Pure a-ic > Bourbon

    Cream ,iscuits has al%a#s ,een popular %ith a large ariet# of audience@ from small kids

    to een adults looking for a Kuick snack.

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    "he Star+ :ealth Biscuits & Nutrichoice

    NutriChoice@ %hich %as launched in the nineties@ is leading the BriatanniaPs eorts to

    create a ne% position of health in the ,iscuit market. The ,rand is no% %orth more than

    &s. 65 crore. The health and nutrition ,ased ,iscuit segment in the Indian market is no%

    %orth around &s. (55E/55 crore and gro%ing at a faster rate ;Business -tandard=. The

    Nutrichoice ,rand has ,een riding on this gro%th since its relaunch in 655/@ %hich

    coincided %ith the market stead# moing to%ards a healthier lifest#le. Nutrichoice toda#commands a massie market share of ((F %ith its closest rial ,eing Mcitties from

    9nited Biscuits. The health ,iscuit segment has also %itnessed a gro%th rate of !5F

    %hich is epected to continue.

     The ealth Biscuit market is a relatiel# ne% one in India and is also gro%ing er# rapidl#.

    Britannia Nutrichoice has a large chuck of the market share ,ut it is imperatie that the#

    capitali0e this gro%th to not lose out on the market to the large num,er of competitors

    entering this space %ith arle7s -impl# good and ITC7s Jarmlite

    ,i-esti(e Biscuits & %ndustry '(er(ie)

    Players in the arket The ,iscuit segment in India has ,een historicall# dominated ,# 3 pla#ers: arle@

    Britannia and ITC.

    9nited Biscuits %hich inented this categor# has ,een a late entrant into the Indian

    market ,ut has emerged as a su,stantial pla#er.

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    Jocus is primaril# on ,uilding consumer preference %ith a strong drie ,uilt ,#

    aggressie adertising.

    Porter.s /i(e /orcesThe five forces affecting the industry 

    Bar-ainin- po)er o# supplier

     The agro commodities ;Aour@ fats oil@ sugar= constitute roughl# !(F of all the ra%

    materials procured ,# a compan# in this industr#. -ince the num,er of suppliers is high

    and fragmented and the ,u#ers are less comparatiel#@ the market faors the ,u#ers

    %hen it comes to suppl# demand economics. This gies procurers a high ,argaining

    po%er oer suppliers

    Bar-ainin- po)er o# Buyers

    Biscuits are a lo%Einolement commodit#@ %hich fall under the conenience goods

    categor#. ence@ it is er# eas# for consumers to s%itch from one ,rand to another

    %ithout aecting their lifest#le. These goods are used for dail# consumption and do not

    inole intensie decisionEmaking. There are man# alternaties aaila,le in the ,iscuit

    market for a health segment ,# companies like ITC@ Britannia@ and 9B etc.

    "hreat o# Ne) entrants The health ,iscuits industr# is supposed to 8ll the %ide gap left in per capita consumption

    of ,iscuits ,# proiding a healthier alternatie. There has ,een a shift in the consumption

    trend from econom# and midErange segment to health# ,iscuits that remains to ,e

    tapped. This industr#@ %hich is currentl# alued at 655 cr in the 1(555 cr ,iscuit market@

    has a er# high potential to gro%. ence@ man# companies are in the stage of launching

    ne% health conscious ,iscuits that can compete %ith the ma"or pla#ers to o,tain their

    share in this gro%ing market. ealth#D ,iscuits are slo%l# emerging as a ne% su,E

    categor# in the Indian ,iscuit market@ %ith most of the ma"or homegro%n companieslaunching such products.

    i(alry aon- 9stablished ri(als

     The ealth

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    -trength

    Innoatie$dertisement

    roidesSealth%ithTaste7,iscuits

    roidingman#arietiesofhealth,iscuits

    LeadingealthBrand,iscuitinIndiahaingmarketshareofappro.((Finealth,iscuitmarketighBrandalueofBritanniafollo%ed,#ighBrand&ecall

    cal )155grams=

    Glo,all#lessrecogni0ed.

    Lo%penetrationintier3andtier!cities.$ll productsofNutri Choicearenotaaila,leinthesecities.

    ?pportunit#

    Increasingdemandforhealth,iscuit

     Targetingtheuntappedmarketintier3andtier!cities

    Gro%ingMiddleclass%ithrisingspendingcapacit#

     Threat

    Counterfeitproductsdestro#ingits,randimageinthemarket.

    Increasingpriceofra%material

    Competitioninthemarket%

    Consumerretentionisa,igchallenge%ithInternational ,randscomingintothemarket.

    S'" Analysis

    Se-entation

    Segment Pros Cons

    Demographic Age

    • Age group of 25+ are more

    health conscious.

    Income

    • Medium to high income

    groups are willing to spend

    money on healthier  

    alternatives.

    Education

     

    With a rising educated middleclass, the market acceptance

    Age

    • It is still not the first choice

    of school children and

    college students.

    Income

    • Maority population is

     !elow middle class level

    and do not !uy !iscuits as

    snacks.

    Education

    "ifficult to market such product in low literacy

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    of such products increases. populations

    Psychographic

    Lifestyle• #he product is tailor made for 

    the achiever segment of the

     population.

    Social Class

    • #he maority consumer !ase

    varies from middle class to

    upper class.

    Lifestyle• #he survivors might never

    find it useful or valua!le

    and they constitute a huge

     part of the population.

    Social Class

    • $ower middle class and

    working class view health

    snacks as a lu%ury.

    Behavioral Occasions

    • &ealth !iscuit can !e made

    into a ha!it for the customers

    as a mid meal snacks.

    Benefits

    • #he '() of the product is its

     perception as a health

    su!stitute in terms of richness

    in fi!re at an afforda!le cost.

    Loyalty status

    • As a first mover into the

    industry accompanied with a

    huge !rand name, consumerstend to !e loyal to the !rand.

    Occasions

     

    It does not suit the taste

     !uds of Indian customers

    immediately and would take

    time to make it a regular 

    ha!it.

    Benefits• It is perceived as a high cost

     product.

    Loyalty status

    • Many !ig !rands are

    entering this segment

     !ecause of the huge

     potential.

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    "ar-etin-+

    !eo-raphic

    $ity+ ?ur target of the health product %ill ,e tier 1 and tier 6 cities@ due to greatermarket si0e and ur,an life st#le of the population.

    ,eo-raphic

    A-e+ The primar# age group that is must ,e targeted is from 6( to (( #ears. This age

    group segment constitutes more than !5F of the population. This age group is more

    health conscious and %ould inest in healthier su,stitutes oer snacks.

    %ncoe+ The middle and higher income group is targeted o%ing to their aorda,ilit# of

    the product. Nutrichoice has come out %ith a product SNutriChoice eaens7 for the

    higher income group making it the premium product. ?n the other hand SNutriChoice

    'igestie7 is aimed at the middle income group.

    9ducation+ -ince the health ,iscuit is making people a%are of its ,ene8ts@ it is highl#

    popular among educated mass and %ith the gro%ing literac#@ the product can target a

    greater olume.

    Psycho-raphic

    2i#estyle+ $ll the health ,iscuits under NutriChoiceis targeting $chieers and -triers.

     The $chieers are those people %ho hae %orked their %a# to success. The -triers on

    the other hand are people %ho hae a strong %ill po%er and %elcome challenges. The

    health products like NutriChoice appeals to them more than common snacks.

    Social $lass+  The upper class and upper middle class hae a high amount of spendingha,its in ,u#ing health oriented products hence the health ,iscuits %ill ,e ideal to ,e

    targeted on them.

    Beha(ioral

    'ccasions+ 

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    2oyalty Status+ -ince NutriChoice is one of the 8rst products to ,e launched under

    ealth snack@ %e are aiming to hold customers ,ased on the earl# moers and ,rand

    name of Britannia.

    Suary+

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    Product 2i#e $ycle

    Product 2i#e $ycle

    Sta-e

    Sales

     The health ,iscuit industr# is a gro%ing industr#@ %here the consumers hae startedgiing preference to health oriented products. The market si0e comprises onl# of the

    upper and upper middle class.

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    "he PriceNutrichoice chooses dierent price mies for each of its products ranging from IN& 15 to

    IN& (5 per 2(gms. $ high ariation in si0e is also proided so as to match a particular

    price point@ gien the 8ckle nature of the Indian JMCG Customer

     The pricing of each product ariant is unilaterall# determined ,# the a,solute price point

    ,ecause that determines aorda,ilit# for a large section of consumers. In the recent#ears@ there has ,een a spike in the prices of ra% ingredients coupled %ith a sharp

    decline during the same period. Britannia chooses to pass on %hateer ,ene8t the# get

    %ith this pricing to the customer. But gien that the demand and su,stituta,ilit# of a

    product in the JMCG sector has to largel# remain free of an# ariation@ the compan#

    chooses to pass on this ,ene8t ,# increasing the Kuantit# oered at that price point.

    ,istribution and PlaceBritannia follo%s intensie distri,ution strateg#@ as ,iscuits need to reach the consumers

    at their nearest locations. This t#pe of distri,ution helps consumer look for location

    conenience.

     

         

    Britannia follo%s the JMCG channel of distri,ution. The factor# products are 8rst shelledout to the CJ$s ;Carr#ing Jor%arding= agents. These are then sorted and passed on to

    the distri,utors across India and then allocated to retailers@ %hich include minor local

    kirana stores. The compan# handles the distri,ution to modern trade channels like the

    Big Ba0aar@ &eliance Jresh itself. The other channel of sales or distri,ution is also the

    institutional channel)trade like otels@ $irlines@ and I&CTC.

     The compan# is focusing to improe on its distri,ution footprint to reach a %ider

    consumer ,ase. It is inesting heail# on infrastructure to reach out more outlets.

    Currentl# the reach of Britannia is 3./ million outlets@ %hich is higher than arle ;3.3

    million=. It plans to take manufacturing to consumption centers especiall# in %eak

    regions like north and %est.

    ?n an allEIndia@ the ur,anErural split of ,usiness is /5:!5.There is room for improement

    as far as rural penetration goes.

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    Conenience

    stores 'istri,uti CJ$ JactorCustom

    >irana $llocatio -orting

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    :5.4

    :.(:

    15.(6

    D sale o# biscuits by distribution #orat E6015F-mall grocer#

    stores

    other grocer#

    retailers

    #permarkets)-up

    ermarkets

    $part from the normal conenience and retails stores@ Britannia is planning to procure

    shelf spaces in pharmacies in consistenc# of their products functionalit# to proide health

    ,ene8ts.

    ProotionBritannia NutriChoice has positioned itself as a tast# and health# ,iscuit@ aaila,le at an

    aorda,le price and as a result oers ,etter alue for mone#. ?er time@ it %as

    perceied as highl# instrumental in representing the gro%ing trend of Indians adopting

    the health# lifest#le. Britannia cone#ed this message and consolidated the ,rand of 

    Nutrichoice through adertising and man# other social media actiities including

    ,ill,oards@ maga0ines@ teleision ads and point of sales adertising. o%eer@ %ith

    Britannia ,eing consolidated in the market@ it follo%s a pull strateg# rather than a push

    strateg#.

    %ndia.s rst health social net)orkin- site nutrichoice i:ealth+Britannia pioneered India7s 8rst social net%orking site %ith its primar# focus on health.

     The %e,site connects thousands of health enthusiasts across India and takes them on a

    "ourne# to good healthD. The %e,site also features ,logs and actiities a,out diet control

    and nutritional recipes@ ,esides proiding adice on leading a health#@ stressEfree and

    dia,etesEfree lifeD. Besides@ it has also partnered %ith man# agencies in conducting

    eents %hich hae promoted health# lifest#le.

    ")o sided essa-e in ad(ertisin- capai-n

    Britannia NutriChoice has come up %ith a t%oEsided argument in its ne% adertisement

    %here it is positioned mid%a# ,et%een the health ,ene8ts of a salad and the taste of a

    chocolateEcoered doughnut. The adertisement then ends %ith a honest conersation%here Britannia sa#s

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    ecoendations+

    %ncrease !lobal Presence

    Britannia Industries as of toda# has er# limited glo,al presence. Though@ It is in "ointenture %ith ,iscuit manufacturing companies in the Middle ast ;-audi $ra,ia and?man=@ it has no presence in the %estern countries.

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    e#erences

    http:))%%%.mone#control.com)ne%s)cn,cEt1Ecomments)pepsiE,ritanniaEeatEintoEsnackE

    marketEtargetEhealthEfans//211.html

    http:))pitchonnet.com),log)651!)56)11)constantEinnoationEhelpsE,ritanniasEnutrichoiceE

    remainEreleant)

    http:))marketingpractice.,logspot.in)651!)51),ritanniaEnutrichoiceEtast#Ehealth.html

    http:))%%%.afaKs.com)ne%s)stor#)3251McitiesE'igestieE

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    http:))%%%.,usinessEstandard.com)article)management)theE,iscuitE,attlesE

    11!165554/11.html

    Nutrichoice eaens: http:))food.ndt.com)reie%s),attleEofE,iscuitsEtheE,estEdigestiesE

    inEindiaE22642/

    Jour 7s ;&eference=: http:))%%%.marketing41.com)marketingEmiE,ritannia)

    http:))%%%.indiainfoline.com)article)ne%sE,usiness),ritanniaElaunchesEnutrichoiceE

    dia,eticEfriendl#EessentialsE113151/53351.html

    http:))%%%.,iscuitfederation.com)induspro8le.htm

    17 a g e

    http://www.business-standard.com/article/management/the-biscuit-battles-114120800961_1.htmlhttp://www.business-standard.com/article/management/the-biscuit-battles-114120800961_1.htmlhttp://food.ndtv.com/reviews/battle-of-biscuits-the-best-digestives-in-india-772976http://food.ndtv.com/reviews/battle-of-biscuits-the-best-digestives-in-india-772976http://www.marketing91.com/marketing-mix-britannia/http://www.indiainfoline.com/article/news-business/britannia-launches-nutrichoice-diabetic-friendly-essentials-113101603308_1.htmlhttp://www.indiainfoline.com/article/news-business/britannia-launches-nutrichoice-diabetic-friendly-essentials-113101603308_1.htmlhttp://www.biscuitfederation.com/indus_profile.htmhttp://www.business-standard.com/article/management/the-biscuit-battles-114120800961_1.htmlhttp://www.business-standard.com/article/management/the-biscuit-battles-114120800961_1.htmlhttp://food.ndtv.com/reviews/battle-of-biscuits-the-best-digestives-in-india-772976http://food.ndtv.com/reviews/battle-of-biscuits-the-best-digestives-in-india-772976http://www.marketing91.com/marketing-mix-britannia/http://www.indiainfoline.com/article/news-business/britannia-launches-nutrichoice-diabetic-friendly-essentials-113101603308_1.htmlhttp://www.indiainfoline.com/article/news-business/britannia-launches-nutrichoice-diabetic-friendly-essentials-113101603308_1.htmlhttp://www.biscuitfederation.com/indus_profile.htm

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    $ppendi

    Appendi

    Suary o# esponses

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    B$! AnalysisBritannia ,iscuits market

    share U 3(F

    Gr

    1Se-ent Specications Products elati(e arket

    Share aon-st

    :i

    sh

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    copetitors $

    -tar igh M-@ igh

    Gro%th

    ealth Biscuits E Nutrichoice (( M

    *uestion

    Mark

    Lo% M-@ igh

    Gro%th

    Cream Biscuits E ure

    Magic)Bour,on

    65 -u

    Cash Co% igh M-@ Lo%gro%th

    Cookie) Marie E Good'a#)Marie

    35 a

    'og Lo% M-@ Lo% gro%th Glucose E Tiger Biscuits 11./ a

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