brochura sector at

have a nicetrip.

Aerospace & Transportation by

2 3

Novabase Aerospace & Transportation

welcomeaboardAerospace & Transportation by Novabase

turnover 2011

employees 2011

Projects delivered in 50+ countries, in all continents

Since

The success of our vision depends on our capacity to build simpler and happier solutions. Not only for our partners and clients, but mainly for their customers too.

230M€

2000+

1989

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go!We make life simpler and happier for people and businesses.

ourvision

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Your trip

More ThanWords

AirTransportation

Aerospace OurSkills

Arrival

Thankyou!we hope you hada pleasant trip

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Line 1 . Intro

Line 2 . Solutions

Line 3 . Why Novabase

Youare

hereGO!Departure

Executive’sView

LikeLife

SeamlessMobility

CoreMobility

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Novabase Aerospace & Transportation Executive’s view

Emerging economies are embarking on new journeys, where growth means new transport, routes, airports, and the technology to make it all work. Facing these challenges today has an advantage: benefitting from the experience of those – such as Novabase – who have tackled similar challenges elsewhere.

Developed economies show an inverse trend. Add a difficult economy to an urgent need for more sustainable cities and the result is public transport that requires reinventing. Today, economic constraints are pushing increasing numbers towards collective transport. What if we could attract these people instead, with a more flexible, fluid and comfortable passenger experience?

Bridging these two worlds, air traffic is enjoying an upward trend. More planes are being built, but the space they share is limited: so what is the best way to optimise airports, control systems, even air space itself? More importantly, here too there is scope for rethinking the passenger experience. And here again, technology is not the starting point: we must first understand what people want, how they travel, how they would like to travel.

Finally, Space: no longer a distant domain. Satellites are everywhere: from telecommunications to on board aircraft, or even the mere gesture of checking the time. Applications are constantly emerging, and some, such as providing a more precise location, open an entire field of opportunities.

What do all these domains have in common? What links the challenges of a space engineer to those of a subway passenger? Or the challenges of building aircraft, to simply wanting to board without stress?

Luís Paulo SalvadoCEO and head of Aerospace & Transportation industry

Conquering and connecting spaces

When we mention aerospace and transport we are talking about conquering and connecting spaces. So what spaces are there to conquer today?

Executive’s View

11

Of course there are transversal themes, such as Big Data, i.e. the ability to process the wealth of information now wasted by so many industries. Or the challenge of improving passenger experience while reducing costs, improving management quality and reinforcing financial and environmental sustainability.

But for Novabase, the first common denominator is in our vision: to make life simpler and happier for people and businesses.

Whether they are passengers on a subway, or a transport operator looking for efficiency and maintenance. A business consortium looking at costs and speed. A business partner looking for reliable human resources. Or, for that matter, whoever else is relying on us throughout the journey.

Executive’s view

10


13

Hi! I’m Carly

and I don’t like cars...I’m using public

transport for my first day at work.

Wish me luck!

Like life

12


Like life.

This is what technology is about. And this is why, at Novabase,

we never lose sight of people’s everyday life. How do they do

things? How could they do it in an easier and more pleasant

way? How can we help?

We believe, by the way, this is the only way to build the future.

No matter how ambitious the vision, paying close attention to

real people’s real needs is our starting point to get there.

Life is always changing. Can we help it change always for the better?

15

Like life

Lisa

Jimmy

Marc

Jimmy

Lisa

14


Real people,real needs,a true story.

Mr. Busy

Daisy

DaisyMr. Busy

Carly

16 17


17

I want to know how long the journey takes!

Now I don’t need a car

to get everywhere!

Youare

here

SeamlessMobility

AirTransportation

CoreMobility

16


How to get there

Nothing makes urban life simpler and happier than getting

where you need with ease.

To achieve this, given the complexities of cities and the

different needs of people, calls for an integrated approach.

One that combines the advantages of high frequency mass

transport modes with those of more flexible and capillary

systems.

The holy grail is to have all modes working as one

articulated solution, complete with dynamic revenue

sharing and information systems to provide maximum

efficiency, allowing them to work as smoothly for the

occasional traveler as for the commuter.

Wouldn’t this kind of integration be great for your city’s sustainability? Come aboard and find out how to make this happen.

CoreMobility

Next stop

19

Core Mobility

inspection terminals, the customer service office and the management centre.On the other hand, it required enough agility to overcome the challenges that typically arise in a project of this size. For example, the need to make the new system compatible with stored-value tickets already used in the existing bus network.

By implementing a ticketing solution from scratch, which is functional, integrated and capable of evolving into a more advanced multimodal system, Novabase gave the city of Santa Cruz the same thing Tenerife gives its visitors: peace of mind.

18


Case in point: Tenerife Light Rail

Capital of the largest of the Canary Islands, Santa Cruz de Tenerife has 230 000 inhabitants, and annually receives millions of holidaymakers in search of relaxation.

Working with the consortium that built the city’s light rail system, Novabase was to ensure that ticketing for the new transport system was implemented with the same tranquillity.

That meant, on the one hand, building an end-to-end ticketing solution, ensuring seamless integration between the ticket machines, validators, on-board computers, portable ticket

Working forthe holidays

21

Core Mobility

City Pulse Taking the fast lane

Concentrating millions of people into cities makes them energy-efficient habitats. But how do we make sure all these people can move quickly?

One answer is transport with exclusive lanes aimed at high frequency and volume of passengers. While traditional solutions such as underground metro have huge lead times and are expensive, alternatives like light metro in exclusive lanes, either on rail or on tires, are much simpler to implement.

The key factors here are speed, simplicity and automation. For maximum fluidity vehicles travel along exclusive lanes with the driver totally concentrated on driving. In road solutions, automatic guidance may allow for narrow lanes, saving urban space. Crossings are managed so as to provide non-stop routes to the metro vehicles. Extensive information and entertainment provided to passengers along the journey greatly improve their perceived experience.

Stations welcome passengers providing security, comfort and information. Closed stations, even in a small scale, may maximize all these factors. Tickets are purchased and validated before boarding, mainly through self-service easy-to-use and remotely assisted devices. Intermodality, i.e. the integration of various transport modes in a single trip, is paramount.

For all this to work, well synchronized information systems are essential. City Pulse, developed by Novabase, is the turnkey solution to make it happen.

City Pulse manages everything, from ticketing – traditional or mobile – to infotainment and security, from vehicle telemetry to comfortable and safe driving, from fleet management to control of the entire operation, resulting in a flexible and effective system which is accessible to everyone, even to those who require special care.

Novabase has developed City Pulse from its broad experience implementing complex intermodal systems, including the first contactless-only ticketing system worldwide, based on low cost tickets. It’s over 15 years of innovation, always in partnership with our customers and with a single focus: making urban mobility a simpler and happier experience for everyone.


Hi! I’m Marcand if there’s one thing I’ve got it’s time, but

I don’t like to wait. I like photographing the city so

I use public transportto get around.

20

CITY HALL STATION

The City Pulse solution

Core Mobility

22


1

Info

CustomerService

Ticket vending machine with video-telephony assistance

1

Validation and access control2

Public information, public addressand infotainment systems

3

CCTV and SCADA surveillancesystems

4

Local server and IP communications

5

Mobile info and ticketing6

On-board WiFi7

Vehicle telemetry8

Mobile communications and GPS9

Priority beacon10

Driver info console11

Control room for system management: planning optimization& rostering, automatic vehicle location, automatic fare collection, information systems monitoring, etc.

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CITY HALL STATION

The City Pulse solution

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Core Mobility

It works! I get to work on

time and can read a good

book along the way.

25

Core Mobility

24


Case in point: Carris ticketing system

Developing a whole new ticketing system for Carris was quite a challenge.

With over 800 vehicles, ranging from buses, funiculars and trams (including the picturesque ones which are a Lisbon icon), and carrying nearly 700 000 passengers a day, Carris has been operating for more than a century. Today it’s Portugal’s largest public transport operator.

The project’s ambition was to use ticketing to optimise all the company’s supporting systems. Its starting point: a complicated, paper-based process where the 2000 drivers collected money from passengers. Huge manual work requiring many layers of control.

250 points of sales, 1700 validators, 800 on-board vending terminals, 9 cash collection machines, 70 inspector terminals and a central management system later, what a difference.

Now ticket sales are also available in third-party networks, like the post offices and the ATM machines. Financial, administrative and operational systems are integrated: Carris knows at any moment where a vehicle is and how many passengers it carries. Integration with Lisbon’s intermodal clearing system is also assured.

Not only is the process safe and easy to control, it became a valuable source of management information. And, as the icing on the cake, the system conquered its most intensive users: ticket agents, who love their functional, easy-to-use new way of working.

Managing a tourist icon

26 27


the Home Run solution

Core Mobility

2

6 2

5

1Public informationand public address systems

Ticketing terminal

Mobile communicationsand GPS

2

3

4 On-board WiFiand infotainment system

Vehicle telemetry

Mobile info and ticketing

5

6

11

3

4

+ Central management system (web-based, cloud-ready)

Straight to the point:

In conjunction with high frequency transport on dedicated routes, urban mobility also needs capillary point-to-point networks to reach neighbourhoods and suburbs.

This is usually achieved with buses sharing normal roads with regular traffic, serving large geographic areas and an often more senior population, and presenting a steeper learning curve in terms of routes and timetables.

All this poses specific challenges. How do you guarantee minimum passenger numbers per trip? And how do you ensure comfort when the journey is often long and involves bus changes?

Ranging from a low-cost to a full-fledged system, Home Run from Novabase is the solution to integrate point-to-point networks.

As a wide array of information is provided on vehicles, at stops or via smartphones, the passenger always knows which route and what alternatives to choose as well as transit and waiting times. And, since the journey may be long, entertainment is provided too.

To speed things up on board, ticket purchase has been simplified, whether in its traditional form or through the mobile phone, offering different solutions according to operator and passenger needs.

Designed for operators of all sizes, Home Run provides truly integrated management. Ticketing, communications, passenger information, financial control, system management... with 15 years implementing intermodal transport systems,

Novabase ensures that nothing gets left out.

28 29


Cool stuff!

I’mcurious...

Now I can

load my card

from home.

Youare

here

SeamlessMobility

AirTransportation

CoreMobility

28


Destination: a seamless ride

For many people, using public transport means considerable hassle: planning connections, comparing fares, buying tickets in advance, changing stations...

This is particularly challenging for occasional users, who are faced with a fairly complex and unfamiliar system every time they need it. But even for frequent travelers, planning journeys and buying tickets could become simpler and much more comfortable.

Aren’t there ways to provide all them a smoother journey, without impracticable costs?Good news: thanks to the web and mobile devices, it’s already happening.

Of course, to take full advantage of such possibilities a coordination effort is required. But the technologies are there and the rewards, big: providing seamless, radical multimodal integration means attracting many new users and increasing frequency and loyalty. For non-conventional mobility services, it means achieving the network effect that can make them viable.

And for the whole sector, it could also mean ensuring the attractiveness it so badly needs.

SeamlessMobility

Next stop

313130


Case in point: Veolia mobile ticketing

It was a first in Europe. Located in Côte d’Azur, one of the world’s most sophisticated destinations, the city of Nice partnered with Veolia, the world’s largest private passenger transport operator, to confirm the advantages of putting mobile phones at the service of user-friendly urban mobility.

The result is a service based on Near Field Communication (NFC) technology that transforms a mobile phone into a kind of urban mobility Swiss army knife. It can be used to buy and top up tickets and even as a ticket itself, acting as a contactless travel card. It also allows you to transfer tickets to a card or another mobile phone and visualize all kinds of useful information, from the times of the next bus to nearby shops and museums.

As any ambitious initiative, the project brought significant challenges, requiring the coordination of many technological systems and entities.

Novabase implemented the whole back-office system: product management, remote ticket loading and electronic payment.

The fact that the project was implemented in France, one of the most advanced market for ticketing, made the challenge even greater. And, of course, the sense of mission accomplished as well.

Instant ticket?It’s Nice!

32 33


I access information

I get into the museum

Seamless Mobility

the Pocket Mobility solution

I buy online

I get into the underground

With NFC technology mobile phones help people be more mobile themselves. Moving around is easier when you can buy transport tickets, validate them and get all kinds of useful information along the way using only your mobile. But for your life to be so simple a complex syncing of data and technological systems has to happen behind the scenes.

This is where Novabase’s Pocket Mobility solution comes in.

Power at your fingertips:

35

Hi. I’m LisaMy life is a rush.

I work at home but I often have to go to town. I need solutions to help me plan my journey and buy my

tickets beforehand. It’s brilliant that I can do this

from home now!

Seamless Mobility

34


I click ok

and my ticket

is loaded ont

o

my card!

37

VIVA is the brand name of the intermodal cards and services managed by OTLIS, a consortium of Lisbon public transport operators. Through the VIVA portal, buying cards and loading tickets on them is now much easier: it can be done at home, at any time.

Novabase was responsible for the portal front-end, ensuring its usability, security and smooth connection with the back-office information systems.

Seamless Mobility

A good journey begins at home

Case in point: The VIVA Portal

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The Online & Gosolution

One way to raise the attractiveness of public transport is to

make it so user-friendly it’s not worth taking the car. And this

begins with purchasing the ticket.

For example, which is more attractive? Queuing at counters

or machines in specific locations with restricted times – or

purchasing tickets from home at your convenience, with all the

information and time you need to choose the ticket that is right

for you?

Because the answer is obvious, Online & Go was born: a

solution for online ticket sales, with advantages for everyone.

For passengers, it brings convenience, plenty of information

and the possibility to share experience through a community of

users with social tools.

For transport network managers, it reduces costs, encourages

intermodal integration and is a powerful means to attract and

retain customers. Including occasional users – tourists, for

example, who can get their tickets before travelling.

Users can have their travel cards delivered to their door and

load them with the trip or season ticket they need through

the portal. Security is similar to the banking systems. A card

reader plugged into the pc allows the portal to authenticate

transactions centrally through chip-card ID documents.

Online & Go is a concentrate of innovation and expertise in usability, ticketing and secure applications. Three areas of excellence at Novabase put to the service of more efficient and convenient mobility.

38 39


I’m glad I can do some exercise while I’m away

from home, even if it’s not on my titanium bike.

the One Ride solution

Seamless Mobility

Bike-

Shar

ing

Moving together:

Transport companies, governments, citizens, everyone wants more sustainable mobility. Why not promote it together?

Today, from motorcars to the various modes of public transport, the options are more competitive than complementary. The result is a rigid and cumbersome experience for users.

What if we could integrate these services, making the whole experience simpler and friendlier?

This is what One Ride is all about. Its focus is on each journey and each client, regardless of the means of transport. The client chooses, at each moment, the best mix of transport. At the end they receive a single bill, taking into account the good choices they made: fidelity to an operator or sustainable options may be rewarded with better rates.

With One Ride users enjoy a more comfortable, economical and streamlined service, with flexible payment and the possibility to access transport simply using their mobile phone, together with proven data capture techniques such as two-dimensional codes.

Operators gain a larger consumer base, making occasional users more frequent and attracting non-users. They also benefit from fair revenue splitting and a lower risk of innovating with new mobility options. In any case, a unified and closer relationship with the client is always a source of business opportunities.

One Ride is a solution with very low costs and rapid deployment. It benefits from the experience of Novabase in the challenges of urban mobility, and also in other areas of very advanced services – such as telecommunications and financial services – where Novabase has a deep understanding of technology and business models.

One Ride creates endless possibilities for development, as more players enter the system. But more importantly, this is not the future: this is a solution ready to improve urban living, today.

40 41


ke

I´m nervous...

How canI enjoy my

timeat the

airport?

Let´sgo!

Youare

here

SeamlessMobility

AirTransportation

Mr. Busy

40


Smoothing the passenger experience

People are flying more than ever, but are they enjoying the

trip? Between vast airports and confined aircraft, they often

feel shuttled from boredom to anxiety. Why is my flight late?

Will I miss my connection? Where is my luggage?

Improving the passenger experience (while increasing loyalty

and profits) might only require a mindset change. First step:

seeing passengers as real customers, open to be guided,

entertained, pampered with relevant deals.

And razor-sharp relevance across the passenger lifecycle is

only some data away. Airlines know a lot about their customers

already, and these will tell more in exchange for advantages.

Social and location tools add to data accuracy, and extracting

value from this information is no technological puzzle.

A better travel experience can help airlines – as well as airports and other partners – create a new bond with customers. The kind of bond we form when flying the world together.

AirTransportation

Next stop

43

Novabase has been working for leading European companiesin fields such as route optimisation, integration of unmanned aircraft in non-segregated space, and emission controls.

Air Transportation

42


With air traffic expected to double in 2020 compared to 2009, Europe has one of the world’s most crowded air spaces.

Being managed by a patchwork of 27 national air traffic systems traditionally caused European routes to be on average 30 miles longer than necessary. And flight delays that not only affect passengers, but cost airlines billions a year.

This is finally changing. By integrating European air space management, the Single European Sky initiative will increase air space and airport capacity, boosting the industry’s efficiency and safety. It will also reduce fuel consumption, waiting times, CO2 emissions and noise rates.

The initiative’s technological arm is SESAR – Single European Sky Air Traffic Management Research: a 2.1-billion-euro project aimed at bringing about the technological revolution needed to synchronize traffic management across Europe.

Novabase has joined this vital European effort. It has already helped airlines, aircraft manufacturers, traffic control companies and airports adapt their systems to SESAR requirements in fields such as route optimization, integration of unmanned aircraft in non-segregated space, and emission controls.

With a team dedicated to select the best specialists, an international network of scientific and technological partners, and a significant presence in most important European countries, we have also assisted air transport players with real-time integration of weather data, complex IT infrastructure projects, computer-based training and simulation systems.

We have seen the frontiers come down on the ground in Europe. Now we are proud to help remove them from the skies too.

Reinventing the airIT Contracting / Turnkey Projects

45

Air Transportation

Mr. Busy

44


Hi! I’m Mr. Busy. I’m always on the go.

I travel by plane a lot and have no time

to lose. I’d like to have more time-saving

services at the airport.

46 47

Novabase Aerospace & Transportation Air Transportation

the Flight Companion solution

1 . Before travelInspire, decide, book.

Acquire new customers

My friends

followed the

airline tips and

had a fantastic

trip!

Delivering experiences:

Ask anyone at the airport if they like how they are treated as a passenger, and at best they’ll shrug their shoulders. We are travelling more, not better – which for airlines looking for a competitive edge is an excellent opportunity.

Improving passenger experience requires thinking about the trip as a whole. Searching for destinations, booking hotels, shopping at the airport, sharing photos, all of this is part of the package. Whoever makes it less stressful and more enjoyable will win the hearts (and wallets) of travellers.

The difficulty is that many airlines have rigid, airtight systems: reservations, loyalty programs, on board sales... Although they have lots of information on passengers, it’s not easy to circulate it and turn it into relevant offers.

This is where Flight Companion from Novabase comes in: a backbone that integrates all the processes, data and contact points, complementing and coordinating existing systems, without the need to replace them.

Driven by customer feedback, Flight Companion turns every contact into an opportunity to know and satisfy the passenger, reinforcing brand awareness and loyalty in an increasingly refined way. It fosters new business models by integrating partner services through packages with automated revenue splitting. And its social features, such as photo sharing or timeline of the trip, turn every traveller into a promoter.

Developed in collaboration with players in the aviation sector, Flight Companion continually surprises passengers with customised advantages.

And, by helping increase passenger acquisition and profitability, and recover margin lost to third parties, it will come as a good surprise to airlines, too.

48 49


3 . DepartureShop, entertain, board

Promote integrated business models with partners

Let’s use the shopping bonus I received because I checked in at

the airline desk 2 hours in advance.

2 . Pre-TripPrepare, check-in, go

Recover margin lost to third parties

Using the airline site to check-in

pays off! I’ll get an upgrade if I use the airline site to buy my next trips.


50 51


5 . Post-tripCheck-out, explore, connect

Increase customer profitability

I will have special conditions if I extend my travel through the weekend. And we get extra benefits if I invite someone to

join me.


4 . FlightEntertain, work, shop

Promote customer loyalty and brand awareness

I would like to invite you to join our frequent flier

program. Please feel free to check the advantages on this tablet and fill in

your details.

oh

great!

52 53


Social

and

fun!

We want

our journ

eys

to be safe

Youare

here

SeamlessMobility

AirTransportation

Aerospace

AerospaceReaching for the stars

It would be hard to find a better example than aerospace

of a business area where technological advancements are

everything. Stakes being so high (no pun intended), the

slightest improvement in performance can make a world of

difference.

Making them happen while complying with the industry’s

strict standards is not within every company’s reach. Besides

outstanding technical skills, it requires the ability to recreate

processes and find better ways to leverage knowledge,

resources and talent.

In a world whose dense interconnections are so dependent on what happens miles above the ground, applying such powers of reinvention to the constant improvement of satellite and airplane performance is a requisite to make them ever more reliable and safe – as we all expect.

But more than that, it’s what ensures that these amazing

machines will keep surprising us with new ways to help make

our world smaller – and our life easier.

Next stop

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55

Aerospace

Novabase engaged in the Preparation, Launch and Operations teams of Earth Observation, Scientific and Inter-Planetary satellites.

Herschel

Planck

Swarm

Goce

Metop-A

Mars Express

Venus Express

Aeolus

Cryosat

Lisa

54


Hiring aerospecials

Powerful performance, absolute reliability and speed,

minimum weight on the system: the very qualities aerospace

manufacturers require from their products are those they

expect when they hire people.

Handling projects in critical and very specific areas, they need

highly specialized resources, usually at very short notice. But

they cannot afford to be tied to them when moving to the next

phase.

Combining such demands can be quite a puzzle.

This is why Novabase created an IT contracting service truly

adapted to the aerospace industry’s needs. One that helps you

find the highly skilled engineers you need, swiftly, securely and

simply.

Our long experience with clients as demanding as Airbus, Boeing, Embraer, Eurocontrol, the European Space Agency or Inmarsat has allowed us to create a large pool of pre-selected specialists, directly accessible to you through a dedicated portal. You only have to find the desired profile and schedule the interview.

But what will save you even more time is that, since our

selection criteria never lose sight of the needs of the industry,

the success rate in the interview phase is very high – including

for critical jobs such as mission planning or operations. Beyond

the obvious technical specialization, our candidates’ fluent

English, good communication and team skills will make the

adaptation process so much easier for you.

IT Contracting

Hi! I’m Jimmy

I’m into anything

technological.

I want to be

an aerospace

engineer!

57

Aerospace

56

Few industries are more dependent on high-level training than Aerospace and for few industries is Computer Based Training (CBT) a better fit.

Allowing hands-on learning through interaction with virtual objects in rich multimedia environments, CBT tools make training easier and much faster – even though trainees progress at their own pace.

Mistakes are made in a safe environment, without putting real and expensive equipment at risk. And training can be done locally, making it extremely cost-effective and accessible to large numbers of employees.

To help you make the most of these advantages, Novabase has devised an integrated e-learning solution that includes all the tools, platforms and services covering the whole training cycle.

It starts with our Learning Process Design Methodology, including different levels of Instructional Design, to help you identify contents and structure training programmes. Authoring Tools provide an environment for the development of Learning Objects, including 2 and 3D contents; with these tools you create training contents such as animations, evaluation drills or course sequence controls. And the final layer is the Learning Management System: a CBT delivery platform with features such as user control, course presentation, assessment of facilitators and reports, in conformity with the SCORM standard.

With a dedicated team, wholly-owned intellectual property and more than 20 years of experience in this area, Novabase has already produced more than 300 CBT sets resulting in more than 150 000 users and over 1 million hours of training per year.

Always with the integrated approach that turns virtual training into a real solution.


Virtual Traininge-Learning / CBT

AnalysisI visualise the whole, its different parts and the way they are interconnected, as well as the results of thermal and mechanical analyses

ReviewI use documentation and notes made by other teams to verify that all the requirements are met and best practices followed

TrainingWith the interactive manuals I learn to disassemble and reassemble a critical part to correct manufacturing deficiencies detected during trials

Aerospace

59

the Visionarium solution

58


In the building or maintenance of complex equipment such as aircraft or satellites, assembly tasks can represent 60% of product development.

For testing or comparing materials, designing assembly processes or verifying specs, an accurate view of the final product is essential. The problem is that real assembly is expensive and costs so much time and effort.

Fortunately there’s an alternative. Visionarium is a virtual assembly system that radically simplifies conception, early problem detection, documentation and training.

A systems visualisation tool using interactive and immersive 3D virtual environments to support assembly, integration and verification processes, Visionarium is a powerful tool already adopted by leading aerospace companies.

Merging data from different sources and providing easy navigation between 2D and 3D, it allows users to consult text, tables or diagrams while simulating an assembly process, a trajectory or a thermal analysis at the same time. Is the satellite maximum temperature exceeded when it is exposed to the sun? Which points of an airplane are prone to material fatigue? Now you don’t need the real thing to get real answers: a simple PC will do.

Teams can share notes and review data from all phases of the process, improving collaboration. Training and maintenance benefit from the easily created interactive 3D manuals.

Visionarium saves you not only time and money, but also worries: customisation and support are assured by Novabase’s experienced team. And our control of intellectual property is a guarantee of continuity through the long aerospace product lifecycles.

Stress testing your visions:

60


Making productivity take off

Case in point: OGMA, an EMBRAER company

Airplanes are made to fly, not to sit on the ground. Every hour of maintenance hits the bottom line twice: increasing repair costs and losing flying time.

For the last 9 years, Novabase has been a prime outsourcing provider for OGMA, helping them match their competitors around the world. Our job is to ensure 24*7 systems availability, systems integration, information security and business continuity, supporting OGMA as a global contractor in aircraft maintenance. It’s a hugely complex process involving thousands of tasks where computer resources are critical.

Looking for opportunities to reduce lead times and maintenance costs is a permanent and multi-disciplinary effort at OGMA. It’s where Novabase’s broad range of expertise, from infrastructures to business solutions, is a valuable asset.

We have used Design Thinking procedures such as physically shadowing operatives at work and creating journey maps to identify opportunities for business processes improvement. Because when you shift your perspective you see things differently.

And sometimes you need a breath of fresh air for your performance to fly.

62 63


Information makes the world go faster. But what if so much information is generated, there’s no time to react to it? This is a real problem, as today we produce more data per hour than we used to produce per century.

Take a satellite. While orbiting over a ground station, it receives a mass of data that might contain evidence of, say, a forest fire. This data must be sent down to earth for processing and back up to the satellite with instructions, during the few seconds it remains within range.

The Big Data solution from Novabase lets you know the past, measure the present and predict the future through a real-time processing kernel, a predictive analytics engine and a set of real-time visualization tools.

Time to think big

New York 160C

Aerospace

Space driven apps

It’s a digital-era contradiction. In a sense, location doesn’t matter anymore: we socialise, collaborate and do business in real time regardless of where we are. At the same time, location has never been so crucial. As online mobility becomes the norm, providing location-based value is an ever-growing opportunity.

This is why location is becoming such a dominant source of business intelligence – where the opportunity lies not only in using location-based information, but also in producing and selling it.

The Geo Insight solution from Novabase enables data gathering from mobile devices and its integration with a Business Intelligence geo-referenced platform, compatible with standard and precise location, for data processing and display.

Think spatial. Act local.

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CoreMobility

SeamlessMobility

LikeLife

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Our skills The Novabase way

Next stop

We blend design with deployment,we promote a culture of happiness and commitment,we turn customers into partners,we

We develop wherever we

And no matter where we are, we make life

go.

growin networks of knowledge

and expertise.

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Empathize. Stories collection and empathy findings. Why? Why? Why? Emotions behind behaviours. Identify users patterns and hidden requirements

Our skills

Test. Show, don’t tell. Collect feedback. Refine ideas and prototype

Prototype. Tune and refine solution ideas. Identify variables to test. Build prototype and story script

Ideate. “How might we?” questions. Brainstorm for solution ideas. Select relevant solution ideas

Define. Empathy map: say / do / think / feel. Points of view: users / needs / insights. Select relevant points of view

The Do program is based on the Design Thinking methodology of the Stanford University.

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Dois Novabase’s mindset.

Practicing “thinking is doing” is what distinguishes us.

It’s the way we redesign our lives, allying technology to design. Working together to find new ways to solve the complex problems people and companies face today.

Thinking differently to do things differently.

It’s our way to implement innovation.

Turning thinkersinto doers

Are youready?

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A full service facility

Novabase Agile Center is a support structure for the Continuous Service Model or Outsourcing Service, with multi-channel call desk, service desk, operation and monitoring areas. It integrates multi-function rooms and laboratories where demonstrations, testing and staging of large scale projects can be performed. Capable of 24/7/365 operation, it uses video conferencing and telepresencing, allowing for a permanent link to clients and partners.

Our skills

Our Infrastructure and Managed Services skills

Datacenter& Facilities

Enterprise

Communications

Corporate

Cloud

Computing

InformationSecurity

Outsourcing

and Managed

ServicesITManagement

Enterprise

Systems

Workflows

& Paperless

Solutions

Turning doersinto achievers

Customer

Relationship

Management

Portals & Experience Design

Business

Intelligence &

Next Generation

AnalyticsEnterprise Resource Planning & Corporate Solutions

e-Learning &

Human Content

Management

Advanced

Custom

Development

Business

Processes

Management

Integratio

n

& Service-

Oriented

Architectur

es

IT Contracting

Embeddedsystems

Our Business Solutions skills

Testing

Corporate

Performance

Management

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Novabase & YouA strategic partnership

No partnership could be more strategic than the one between Novabase and its people. To make it effective, the Novabase & You talent management program gives them the tools to go as far as they can. Simple and transparent, it allows individual objectives to be harmonised with those of the company, leading to a made-to-measure development plan. And it provides clear criteria, known and shared by everyone, for evaluating the results.

Our skills

Powered by talent.Talent is what makes us grow. So we do whatever it takes to find and grow the best talent.

Novabase AcademyCreating jobs and knowledge

Every year we go to the top universities and select the next generation of Novabase employees, who begin their careers with a period of intensive training. In 5 years the Novabase Academy has led to the hiring more than 400 recent first and master degree graduates.

Novabase CampusProud of what we know. But never satisfied.

Novabase’s know-how is recognised by clients and competitors alike – but this only makes us want to know even more. So we have Novabase Campus: an on-going learning program across the entire company. Integrating technical and soft skills and different levels of progression, with the best trainers and a constant monitoring of quality and results.

Turning achievers into leaders

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CoreMobility

SeamlessMobility

LikeLife

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At Novabase we know our actions count and we want to be the solution.We create jobs, knowledge and wealth that we share with people, society and the future.And because we want to ensure a global future, we invest in education.

We give assistance in the completion of master’s degrees for our employees in a broad range of areas.

With emphasis on Masters in Software Engineering and Human Computer Interaction, taught jointly by the Carnegie Mellon University (USA) and Portuguese universities, through the Novabase/CMU scholarship program.

We contribute to the education of children in disadvantaged areas.

In partnership with the American School of Lisbon, we developed summer courses in English and information technology for children aged from 9 to 10.

With music, theatre, arts, technology, English and a lot of fun, we want to support a different kind of teaching and lend a helping hand to the life and future of many of these young people.

We invest in connection between university education and the real world.

Through Formula Student sponsorship we promote the link between future engineers and the national car industry for the creation of a single-seater electric car. The purpose of this competition is to get students to design, build and compete with their own version of the formula racing car.

More than wordsNext stop

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