8/4/2019 Brochure-Hotelier India HR Conference 2011 15-9-11

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ITP Publishing India,Notan Plaza, 3r floor, 898 Turner Road ,Bandra (west), Mumbai 400050, India

Conference Speakers:

Kamlesh Barot, President,Hotel & Restaurant Association Western India

Rajiv Kaul, President, The Leela Palaces Hotels and Resorts, Mumbai

Kapil Chopra, Senior Vice President,Oberoi Hotels and Resorts

Dilip Puri, Managing Director India and Regional VicePresident, South Asia

Starwood Asia Pacific Hotels & Resorts Pte Ltd.Sudhir NagpalManaging Director, PIEM Hotels Ltd (Taj Group)

Ashwin Shirali, Regional Director of Human Resources,Accor Hotels

Neesha Mohapatra, Director Human Resources,The Grand New Delhi

Souji Gopalakrishna Pillai,Deputy Director - Centre for Research & Development,Berjaya University College of Hospitality,MalaysiaCol K C Menon, Head-Human ResourcesITC Grand Chola, Chennai

Narasimha Rao, Head Resort HR Operations

Mahindra Holidays & Resorts India LtdS David Naidu, Director HR,The Westin Mumbai Garden City

Uday Mathew, Human Resource Manager,The Lalit Ashok Bangalore

Friday, 16th September 2011, Hotel Vivanta by Taj President-Mumbai, India

This meet will discuss:

Best HR practices in the hospitality industryTalent management & retention: Managing talent the right wayBest practices in building a workforce of engaged employees that help

you shape competitive advantage for the hospitality sector

Leadership-setting good examplesChanging role of HR in the industryUnderstanding HR issues that are important to the CEO/owner and

their expectations from the human resource team.

Redefining HR role and functioning in hospitality sectorHow can HR offer business solutions to hospitality business needs

through creative & business based policies & programme? New

thoughtsHR Metrics and benchmarks for the hospitality sector for business

improvement and strategy alignment

Employee orientation and mentoring programsHospitality labour & employment law in IndiaTrained manpower and its availability

Indias First Comprehensive discussion forum to seek innovative solution for

optimizing talent acquisition and retention strategies for Hospitality Sector

Organised By

A POWER PACKED, FAST PACED conference

An ideal meeting place for experiential knowledge sharing

and networking for senior-level Hospitality HR

Professionals

Hotelier India HR Conference 2011

Supporting Partners

Online Media Partner

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8/4/2019 Brochure-Hotelier India HR Conference 2011 15-9-11

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ITP Publishing India,Notan Plaza, 3rd floor, 898 Turner Road ,Bandra (west), Mumbai 400050, India

08.30 Registration and Continental Breakfast

09.30 Welcome Address

09.45 Session One: CEO PanelUnderstanding HR issues that are important to theCEO/owner and their expectations from the humanresource team

What the corrective steps and thought changes required fromhotel owners & top/middle management to assist the HRDepartment in effective functioning and linking as a businesspartner?

Key expectations from management for the HR TeamModeratorSudhir NagpalManaging Director, PIEM Hotels Ltd (Taj Group)

CEO Panel:

Kamlesh Barot, PresidentHotel & Restaurant Association Western India

Rajiv Kaul, President,The Leela Palaces Hotels and Resorts, Mumbai

Dilip Puri,Managing Director India and Regional Vice President,South Asia,

Starwood Asia Pacific Hotels & Resorts Pte Ltd.

Kapil Chopra, Senior Vice President,Oberoi Hotels and Resorts

11.00 Networking Tea/coffee break

11.30 Session Two: Recruitment & RetentionStrategising recruitment with retention for effectivecontrol of attrition

Capability Framework Talent Focused Selection Criteria On Boarding Defining reward strategy for long term retentionNeesha Mohapatra, Director Human Resources,The Grand New Delhi

12.00 Session Three: CSR ActivityCorporate social responsibility activity

S David Naidu, Director HR,The Westin Mumbai Garden City

12.30 Session Four: Redefining HR role and functioning inhospitality sector

Developing a modern HR framework that is most situated tothe Organisation and work environment

Redefining the career path for HR function in hospitality: HRfor HR (transitioning from HR to CEO)Ashwin Shirali, Regional Director of Human ResourcesAccor Hotels

13.00 Session Five: Aligning People, Processes and Projects toYour Business Strategy.

Our Experience and Case example for the Hotel Industry - TajGroup

Strategy Execution and Performance Monitoring Scorecards Strategic Objectives, Measures and Actions Cascaded to all

Levels

Alignment of Scorecards with Linkages Performance Reviews become Strategic Reviews Linking the Individual KRA Ownership and AccountabilitySudhir NagpalManaging Director, PIEM Hotels Ltd (Taj Group)

13.30 Networking Lunch Break

14.30 Session Six: Talent ManagementMaximised career planning and talent management for thehospitality sector

Career progression & succession planning How to minimise losing the talent to other service industries

such as entertainment, real estate and retail, etc.

Developing talent within the organisation Attracting talent from other industriesNarasimha Rao, Head Resort HR OperationsMahindra Holidays & Resorts India Ltd

15.00 Session Seven: Case StudyLaying the Human Brick for ITC Hotel Start-up's - A GameChanger

Mechanics/ Organizational Design Culture Setting Motivation, Continuous Engagement and Retention Career Development/ Mentoring Environmental ChallengesK C Menon, Head-Human ResourcesITC Grand Chola, Chennai

15.30 Networking Tea/coffee break

16.00 Session Eight:Conceptualizing the Hospitality Education-EmploymentEquation, with special reference to Generation YEmployees in Indian hospitality industry

Education-employment equation in the Hospitalitymanagement sector and impact of Generation Y employeesentering Indian hospitality workforce.

The retirement of baby boomers in the hospitality sectortheimpact and the perceptions of Hospitality industry and theskills and knowledge the hospitality graduates attain

Generation Ys transition from education to subsequentemployment and how well they are capable to meet needsand expectations of industry.

Generation Ys perceptions on hospitality employment thanthat of other generations.

Education-industry liaison.

Human resource strategic planning to retain Generation Y Academia and industry oriented conceptual frame work to

retain Generation Y talents

Souji Gopalakrishna Pillai,Deputy Director - Centre for Research & DevelopmentBerjaya University College of Hospitality,Malaysia

16.45

17.30

Employee engagement activity

Role of HR in dealing with workplace integrity issues, job positionabuse, sexual harassment or coercive practice by employees

Uday Mathew, Human Resource Manager,The Lalit Ashok Bangalore

Summary of key learningsof the day

Friday, 16 h September 2011

This conference has been researched and designed for the following:-

Head of Human Resource CEOs General Manager Director & General Manager -HR Director-Training & Development Chief Learning Officer Senior Managers in Hotels, Restaurants and Casinos Corporate Managers and Staff who deal with HR-related functions Labour Relations Hospitality Law Attorneys

Consultants and Investors for the hospitality Industry