brook street salary guide 2018 - amazon web services€¦ · the brook street salary guide 2018...

BROOK STREET SALARY GUIDE 2018

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With over 70 years’ experience, Brook Street has become one of the UK’s longest established recruitment agencies and has grown to become an award-winning name within the recruitment industry. Our national network of branches are strategically placed across the UK, making our consultants local experts in sourcing for a wide variety of white and blue-collar roles, on a temporary and permanent basis. We help thousands of clients fulfil their staffing needs including major public services such as the NHS, blue-chip companies and local small to medium enterprises.

With the infrastructure and capabilities of a national recruitment organisation, we are also able to offer clients a bespoke end-to-end recruitment solution to satisfy volume staffing needs.

At Brook Street, we pride ourselves on our high value, quality recruitment service.

A variety of roles covered

Our consultants work with employers to effectively manage their workforce – whether it’s temporary cover through seasonal and workload peaks and troughs, or permanent headcount, replacement and volume recruitment; whatever your need, we have it covered.

About Brook Street

Roles we cover in our salary guide include:

■ PA and Secretarial

■ Administrative

■ Sales and Marketing

■ HR

■ IT

■ Customer Service

■ Call Centre

■ Finance and Accountancy

■ Medical and Healthcare

■ Warehouse Operatives

■ Pickers and Packers

■ Production Operatives

■ Forklift Truck Drivers

■ Other Light Industrial roles

To find out more, please contact your local branch by visiting www.brookstreet.co.uk/local-branch

The Brook Street Salary Guide 2018 aims to provide business leaders, recruitment managers and the HR community with a reliable source of business intelligence. To provide insight into the jobs market in each location, we utilised data from the ONS (Office of National Statistics), REC Jobs Outlook and Markit Report on Jobs which provides monthly reports on regional labour markets by KPMG and the REC. Additionally, we created our own surveys – aimed at both UK employers and Brook Street candidates – that focused on timely issues and aspects of employment in the UK.

Our data is further supported through commentary and insights we have acquired through conversations with managers and consultants, CEOs, business owners, HR professionals and line managers within businesses across the UK. We have used these to provide a comprehensive picture of how organisations large and small are weighing up the skills and personal qualities they will want to attract, in order to take advantage of new opportunities and upswings in their respective regions and business sectors.

Methodology

2017 has seen unemployment continue to decrease throughout the year – reaching record breaking levels of 4.3%, the lowest since 1975 and employment increasing from 74.5% to 75.1% since 2016.With unemployment declining employers have looked to increase pay in order to attract the skilled candidates in a noted shortage. This has boosted the income for people on the lowest pay through the increase of the national wage, delivering “the fastest pay rise for the lowest earners in 20 years”*, Employment Minister Damian Hinds commented.

What is the forecast for the 2018 UK labour market?

The record breaking levels of unemployment seen in 2017 will begin to rise for the first time since 2009 to over 5%, according to the EY ITEM Club report. The report also predicts a wage growth of 2.75%, this figure however could be subject to change once the gender pay parity results are published by all companies that employ 250 people or more by the end of April 2018. Brexit, despite not occurring until 25th May 2019, is impacting the UK labour market and the notable decline of overseas talent and caution to UK employment is set to continue throughout the coming year.

The increase of technological innovation such as automation and artificial intelligence entering the workplace introduces a demand for organisations to keep ahead of the technological curve and develop their current talented workforce’s skillset. Organisations must ensure that basic IT processes and digital foundations, such as GDPR compliance, are in place before they can look towards new innovations and become an attractive prospect for candidates – who will still possess the power within the job market. Despite the slight increase in unemployment, employers will still be vying for the attention of skilled candidates that their competitors will be looking to target too. Increases in starting salary, bonuses and non-financial benefits are ways in which organisations can stand apart in their local market.

To find out more about how Brook Street can help find you the ideal candidates for your job vacancies, please contact your local branch today at www.brookstreet.co.uk/local-branch

UK jobs market overview

What roles could you be hiring for in the next 20 years?

Source: www.weforum.org/agenda/2016/09/from-robotics-vet-to-holoportation-specialist-5-jobs-that-could-exist-by-2030

*www.bbc.co.uk/news/business-41664964

Robotics Veterinarian

Climate Engineer

Holoportation Specialist

Artificial Organ Farmer

Behavioural Game Designer

Today’s most popular job titles

Source: www.glassdoor.co.uk/List/Best-Jobs-in-UK-LST_KQ0,15.htm

Project Manager

Business Analyst

Site Manager

PHP Developer

Finance Manager

1Marketing 2 3 4 5 6 7 8 9 10

£

Problem Solving

Critical Thinking

Creativity People Management

Coordinating with Others

What employers are looking for today

Source: www.weforum.org/agenda/2016/01/what-is-the-future-of-your-job

Jobs by industry group

Employment & unemployment rates

Location % Employment age 16-64

% Unemployment age 16+

% Inactivity rate 16-64

North East 72.2 5.8 23.3

North West 74.1 4.4 22.5

Yorkshire & the Humber 73.2 4.8 23.1

East Midlands 73.9 4.2 22.8

West Midlands 73.2 5.2 22.7

East Anglia 77.6 3.9 19.2

London 74.9 4.9 21.1

South East 79.2 3.3 18.1

South West 77.7 3.6 19.3

England 75.5 4.3 21.0

Wales 72.5 4.0 24.4

Scotland 75.3 4.1 21.5

Great Britain 75.3 4.3 21.2

Northern Ireland 68.4 4.7 28.1

UK 75.1 4.3 21.4

Source: ONS Labour Market statistics

Business sectors across UK

Sector %

Agriculture, forestry & fishing 5.5

Production 5.6

■ Mining, quarrying & utilities 0.5

■ Manufacturing 5.1

Construction 12.0

Wholesale & retail; repair of motor vehicles

14.1

■ Motor trades 2.8

■ Wholesale 3.9

■ Retail 7.4

Transport & storage (inc. postal) 4.1

Accommodation & food services 5.6

Information & communication 8.1

Finance & insurance 2.1

Property 3.5

Professional, scientific & technical 17.9

Business administration & support services

8.6

Public administration & defence 0.3

Education 1.8

Health 4.5

Arts, entertainment, recreation & other 6.3


Location % Services % Production % Other

North East 11.8 7.2 81.0

North West 10.0 6.7 83.3

Yorkshire & the Humber 11.8 7.1 81.0

East Midlands 14.0 8.1 77.9

West Midlands 12.3 7.5 80.2

East Anglia 8.3 9.5 82.2

London 2.6 5.5 91.9

South East 6.9 7.9 85.2

South West 9.2 9.2 81.5

Wales 12.3 10.0 77.7

Scotland 9.2 8.2 82.6

Northern Ireland 11.8 10.3 77.9


UK population

Source: Nomis population estimates

M 27,300,900F 27,967,100

EnglandM 1,534,000F 1,579,100

WalesM 2,627,500F 2,777,200

ScotlandM 915,200F 946,900

N. Ireland

Admin & clerical rolesAdministrator

Location East Anglia East Midlands London North East North West South East South WestWest

MidlandsYorkshire & The Humber

N. Ireland Scotland Wales

Avg per annum

£20,490 £20,300 £26,068 £20,864 £20,241 £21,896 £20,100 £20,325 £20,110 £19,926 £20,740 £20,357

Avg per hour

£9.50 £9.05 £12.37 £9.18 £9.40 £10.24 £9.35 £9.23 £9.07 £8.95 £9.24 £8.89

Office Manager




Avg per annum

£23,956 £24,921 £29,187 £23,450 £23,767 £25,564 £24,707 £24,071 £22,515 £23,778 £23,959 £23,163

Avg per hour

£13.21 £12.33 £15.50 £12.86 £11.64 £13.80 £11.14 £12.01 £10.46 £12.22 £11.58 £12.13

Personal Assistant




Avg per annum

£26,299 £23,911 £36,845 £25,565 £24,704 £26,195 £24,704 £23,428 £24,099 £21,821 £23,700 £24,021

Avg per hour

£12.50 £12.77 £17.40 £12.19 £13.36 £13.46 £12.05 £12.96 £11.64 £12.78 £11.21 £12.42

Secretary




Avg per annum

£23,342 £20,380 £32,956 £23,332 £24,591 £22,992 £22,362 £22,817 £24,189 £26,744 £23,335 £21,748

Avg per hour

£11.15 £9.84 £16.17 £11.62 £12.27 £10.42 £12.23 £10.31 £11.06 £10.28 £10.52 £9.96

Receptionist




Avg per annum

£18,312 £17,492 £23,388 £17,185 £17,768 £18,494 £17,703 £18,035 £18,393 £18,503 £18,874 £17,327

Avg per hour

£9.00 £8.58 £10.91 £8.70 £9.11 £10.42 £8.88 £8.62 £8.58 £9.22 £8.75 £8.51

FEBRUARY231231

Finance Manager




Avg per annum

£52,370 £44,968 £60,298 £44,272 £45,139 £53,311 £43,820 £45,558 £45,053 £45,233 £45,765 £42,244

Finance Assistant




Avg per annum

£22,799 £22,578 £27,209 £21,049 £21,559 £23,698 £22,452 £22,242 £21,830 £20,126 £26,768 £20,510

Avg per hour

£11.29 £11.26 £14.32 £10.17 £11.29 £12.38 £12.13 £10.54 £11.65 £10.27 £11.01 £10.33

Part Qualified Accountant




Avg per annum

£30,832 £27,347 £33,130 £26,607 £26,697 £29,591 £28,655 £27,952 £26,517 £27,587 £26,811 £27,378

Avg per hour

£16.14 £15.08 £20.79 £13.42 £13.76 £16.29 £18.42 £17.36 £16.26 £14.43 £13.04 £14.15

Credit Control Manager




Avg per annum

£37,263 £32,188 £50,903 £30,829 £32,563 £39,124 £35,145 £35,857 £34,004 £31,821 £33,331 £35,920

Payroll Manager




Avg per annum

£38,083 £34,028 £44,039 £33,896 £34,512 £40,307 £38,559 £36,337 £34,552 £31,158 £39,810 £36,680

Purchase Ledger Clerk




Avg per annum

£20,714 £18,396 £24,227 £18,669 £19,510 £20,959 £19,118 £19,823 £18,488 £18,784 £19,190 £18,406

Avg per hour

£10.02 £9.82 £12.20 £9.99 £10.85 £11.47 £10.68 £11.17 £10.66 £9.81 £10.12 £9.54

Sales Ledger Clerk




Avg per annum

£21,191 £18,804 £25,606 £19,941 £19,056 £21,578 £20,259 £18,873 £19,082 £17,568 £19,837 £20,220

Avg per hour

£10.62 £9.30 £13.21 £10.05 £9.77 £11.32 £9.41 £10.26 £9.98 £10.61 £9.96 £10.10

Finance & accounting roles

HR Administrator




Avg per annum

£21,765 £20,441 £26,381 £19,245 £19,635 £23,147 £24,939 £20,515 £20,414 £20,264 £21,930 £20,410

Avg per hour

£10.41 £9.47 £13.26 £9.94 £10.44 £11.45 £10.33 £10.38 £9.91 £9.50 £11.17 £10.26

HR Business Partner




Avg per annum

£45,669 £48,237 £57,853 £45,425 £43,782 £49,074 £46,488 £44,512 £45,489 £35,004 £44,852 £44,722

HR Manager




Avg per annum

£45,161 £42,214 £54,556 £43,611 £42,811 £47,343 £43,100 £46,035 £44,132 £42,194 £46,302 £45,060

HR Consultant




Avg per annum

£37,147 £40,926 £47,683 £33,339 £26,710 £32,284 £34,785 £32,404 £33,320 £37,416 £32,205 £44,986

HR Advisor




Avg per annum

£29,022 £27,185 £37,539 £27,639 £26,563 £31,364 £29,207 £29,075 £29,786 £20,375 £27,463 £27,890

HR Officer




Avg per annum

£29,954 £30,956 £34,386 £26,728 £26,930 £27,782 £26,047 £25,775 £24,268 £22,046 £23,633 £24,005

HR roles

Marketing Manager




Avg per annum

£40,635 £38,743 £45,459 £34,932 £37,238 £41,341 £40,620 £39,213 £37,924 £44,294 £41,191 £32,508

Online Marketing Manager




Avg per annum

£41,336 £37,779 £47,118 £34,658 £38,210 £41,858 £36,486 £39,793 £36,016 £41,858 £36,793 £38,667

PR Manager




Avg per annum

£42,935 £37,553 £48,628 £34,480 £33,518 £36,203 £37,814 £34,523 £33,973 £36,234 £34,738 £31,956

Marketing Executive




Avg per annum

£26,923 £25,369 £29,047 £24,641 £24,322 £27,272 £26,108 £25,553 £24,179 £22,239 £24,732 £24,338

Avg per hour

£13.86 £13.21 £16.64 £13.01 £12.04 £14.89 £13.32 £12.47 £11.91 £11.57 £13.12 £12.02

Marketing Administrator




Avg per annum

£21,871 £19,735 £24,598 £21,249 £22,192 £22,645 £22,283 £20,731 £20,043 £20,127 £20,777 £19,655

Avg per hour

£11.19 £9.82 £13.33 £9.48 £11.21 £12.75 £10.01 £10.25 £9.99 £10.24 £9.39 £9.93

Graphic Designer




Avg per annum

£26,703 £25,658 £32,431 £25,915 £26,563 £28,400 £27,984 £24,968 £25,324 £23,902 £27,183 £24,633

Sales Manager




Avg per annum

£41,343 £40,966 £48,174 £37,419 £41,178 £42,422 £39,374 £41,662 £38,989 £38,023 £38,931 £36,993

Sales Executive




Avg per annum

£28,899 £27,647 £33,818 £28,469 £28,638 £30,150 £27,749 £29,045 £28,316 £31,293 £28,433 £27,574

Account Manager




Avg per annum

£32,558 £32,279 £38,559 £32,399 £31,847 £35,369 £32,787 £32,993 £30,618 £33,690 £33,478 £30,612

Marketing & sales roles

IT Manager




Avg per annum

£54,693 £48,245 £62,553 £45,316 £47,046 £53,468 £50,888 £51,097 £50,121 £42,814 £44,798 £48,881

Software Developer




Avg per annum

£42,945 £37,814 £55,532 £37,715 £38,957 £43,238 £41,361 £38,473 £38,526 £32,598 £38,746 £40,053

1st Line Technical Support




Avg per annum

£26,214 £24,487 £31,658 £23,604 £24,983 £28,583 £24,967 £25,758 £24,255 £23,712 £24,426 £24,425

Avg per hour

£11.97 £12.09 £15.93 £11.31 £12.32 £12.92 £12.92 £11.65 £11.45 £11.75 £12.42 £11.55

Network Engineer




Avg per annum

£40,897 £35,814 £51,890 £36,261 £36,217 £43,145 £40,723 £39,436 £36,188 £33,386 £40,903 £41,335

Systems Analyst




Avg per annum

£39,292 £37,324 £53,640 £45,122 £37,080 £43,602 £43,360 £44,087 £38,494 £31,817 £52,267 £35,340

Database Administrator




Avg per annum

£31,236 £34,160 £40,848 £29,362 £29,306 £32,430 £25,048 £27,270 £31,730 £34,423 £32,604 £33,322

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IT roles

Contact Centre Manager




Avg per annum

£35,697 £37,063 £43,547 £32,939 £33,726 £37,680 £37,521 £35,382 £37,393 £29,880 £34,124 £33,438

Contact Centre Team Leader




Avg per annum

£26,876 £25,086 £31,539 £23,690 £24,712 £28,043 £26,686 £25,850 £25,402 £24,460 £24,856 £24,675

Avg per hour

£12.09 £12.04 £17.36 £10.88 £12.20 £13.03 £13.12 £12.40 £12.27 £10.88 £13.87 £12.31

Contact Centre Agent




Avg per annum

£20,571 £18,840 £26,818 £18,417 £19,508 £20,728 £20,493 £20,001 £19,212 £19,118 £18,763 £19,607

Avg per hour

£9.49 £9.89 £13.03 £9.21 £9.38 £9.94 £10.19 £8.93 £8.95 £10.14 £10.86 £9.62

Customer Service Representative/Operative




Avg per annum

£21,624 £20,386 £23,824 £24,293 £21,443 £21,864 £20,886 £21,476 £22,009 £15,635 £22,909 £24,937

Telesales Executive




Avg per annum

£25,265 £23,509 £34,303 £21,137 £24,495 £24,659 £24,775 £24,267 £19,152 £17,210 £18,813 £17,942

Telesales Manager




Avg per annum

£26,364 £27,150 £39,340 £28,166 £29,770 £28,861 £28,437 £25,412 £23,382 £22,950 £21,695 £27,478

Contact centre & telesales roles

Forklift Driver




Avg per annum

£18,976 £18,603 £20,446 £17,786 £18,241 £21,008 £19,554 £18,032 £19,696 £18,472 £19,331 £18,182

Avg per hour

£9.38 £9.30 £10.79 £10.04 £8.91 £10.08 £9.40 £9.51 £9.06 £9.49 £9.77 £8.63

Driver




Avg per annum

£25,883 £26,233 £31,451 £23,550 £25,456 £25,671 £23,566 £24,410 £24,179 £23,324 £22,974 £24,782

Avg per hour

£11.87 £12.07 £15.38 £11.40 £11.75 £12.24 £12.61 £11.95 £11.97 £12.27 £11.99 £11.37

Picker Packer




Avg per annum

£18,245 £17,798 £18,521 £17,251 £16,866 £17,287 £16,079 £16,594 £17,711 £17,933 £16,238 £16,696

Avg per hour

£8.57 £8.51 £8.60 £8.36 £8.59 £8.56 £8.72 £8.25 £8.24 £8.57 £9.24 £8.48

Warehouse Operative




Avg per annum

£18,275 £18,256 £18,444 £17,825 £17,281 £18,476 £17,457 £17,293 £18,181 £18,472 £17,694 £18,838

Avg per hour

£9.01 £9.23 £10.33 £8.51 £8.34 £10.30 £8.64 £8.53 £8.56 £8.97 £8.32 £8.82

Warehouse Manager




Avg per annum

£34,234 £32,367 £32,443 £38,012 £29,007 £31,914 £29,013 £30,418 £33,083 £19,549 £27,090 £28,906

Warehouse roles

Jobs market insightThe top factors that impact an employee’s

job satisfaction:Candidates are more inclined to apply to a company that has a celebrated employee wellbeing policy – unsurprising given over 1/3 have felt more stressed at work in the past year

Career progression is more valuable to employees than a pay rise

Over 1/3 of candidates believe their pay and benefits package is below average, however less than 15% of employers believe this to be the case

Employees rated an increase in salary as the key incentive for motivation yet only 46% of employers are planning pay reviews in 2018

46%

60% of candidates do not think that Brexit has impacted the security of their job but over 1/4 have noted that Brexit has created less roles within the company they work in

62% of employers believe strong organisational culture and team culture increases employee motivation however just 35% of employees agreed

Work/life balance

People they work with

Commute

Job securityCareer

progression

What employees think will be the most important skills to possess for roles over

the next 10 years:

Communication & social skills

Problem solvingTeamwork

What employers think will be the most important skills for employees to possess

over the next 10 years:

Communication & social skills

Self-managementTeamwork

Just under 2/3 of employers claim to have upskilled their employees, however only 1/3 of candidates stated they’d been given training in the last 12 months

TRAINING

Jobvacancy

59% of candidates have looked for another job over the last 12 months and 28% have left their role for another in the same period

At Brook Street, we’re as committed as we’ve ever been in finding the very best permanent and temporary candidates for your organisation. Here are just a few reasons why you should call us – your local recruitment experts – when you are next looking to recruit:

■ Local expertise We have unrivalled access to the best candidates in your local area – so you can be sure we’ll find talent quickly and efficiently.

■ Candidate vetting We take a consultative approach with our candidates – each and every one of them is taken through a rigorous 90-minute interview so we can get to know them in more detail. This means we can be sure they are the ideal candidates for your vacancies, not only in terms of skills and qualifications, but also with regard to their personality and team fit.

■ Knowledge sharing We’re committed to improving your candidate search in every way and will keep you up-to-date with any new developments in employment legislation, as well as providing you with useful tools such as this annual salary survey and also recruitment guidebooks, thought leadership and economic update overviews.

■ Volume recruitment specialists If you are looking to recruit more than a few people on a temporary or permanent basis, then we’re here to help. With extensive experience in volume recruitment, we offer tailored solutions based on your exact requirements. You’ll even have access to our online, real-time staff management dashboard called achieveIT to help you through the process.

■ Our service promise Exceptional service has always been at the heart of what we do. We’re so dedicated to providing great service, that we hold regular client surveys to make sure we’ve got our fingers on the pulse.

To find out more, contact your local branch today at www.brookstreet.co.uk/local-branch

Five reasons to use Brook Street for your recruitment requirements

■ Brook Street Bureau survey results

■ ONS UK business; activity, size and location: 2017 October 2017

■ ONS Regional labour market statistics in the UK November 2017

■ REC Jobs Outlook October 2017

■ REC Jobs Outlook November 2017

■ www.nomisweb.co.uk

■ Report on Jobs November 2017

■ https://tradingeconomics.com/united-kingdom/inflation-cpi

■ www.ons.gov.uk/economy/inflationandpriceindices/bulletins/consumerpriceinflation/previousReleases

Sources

Brook Street, 34 George Street, Luton, Bedfordshire, LU1 2AZE [email protected] W www.brookstreet.co.uk T 01727 848292

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brook street salary guide 2018 - amazon web services€¦ · the brook street salary guide 2018...

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