brookhaven science associates u.s. department of energy leveraging the management review process of...

Brookhaven Science AssociatesU.S. Department of Energy

Leveraging the Management Review Processof ISO 14001 and OHSAS 18001

for Facility-level and Institutional-levelFeedback and Improvement

George A. Goode, Manager

Environmental & Waste Management Services

Brookhaven National Lab

ISM WorkshopAurora, CO

September 13, 2006


Presentation OverviewPresentation Overview

Overview of Brookhaven National Laboratory (BNL) ISO 14001 and OHSAS 18001 Implementation

• Integrating with ISM Management Review Process

• Facility Level• Institutional Level

Results Conclusions


Brookhaven National LaboratoryBrookhaven National LaboratoryBrookhaven National LaboratoryBrookhaven National LaboratoryMission: Basic and applied research in Physics, Basic and applied research in Physics,

Chemistry, Materials Science Biology, Medicine, Chemistry, Materials Science Biology, Medicine, Energy, Environment, and forefront technologyEnergy, Environment, and forefront technology

Facts:Operated by Brookhaven Sciences Associates (BSA) for DOEOperated by Brookhaven Sciences Associates (BSA) for DOE

2600 employees; 4,000 visiting scientists annually 2600 employees; 4,000 visiting scientists annually 5,000 acre site located on eastern Long Island, NY5,000 acre site located on eastern Long Island, NY


BNL Facilities, Programs, OperationsBNL Facilities, Programs, Operations

BNL MACHINESBNL MACHINES• Relativistic Heavy Ion Collider• Accelerators• Synchrotron Light Source

SCIENTIFIC ACTIVITIESSCIENTIFIC ACTIVITIES• Medical Research Operations• Material Science Research• Bench-top Experiments• Terrestrial Research

FACILITY OPERATIONSFACILITY OPERATIONS• Physical Plant Operations

– Sewage Treatment Plant– Central Steam Facility– Major Petroleum Facility

• Waste Management Facility• Environmental Restoration

SUPPORT PROCESSESSUPPORT PROCESSES• Radiation Source Material Storage• Machining Operations• Photography• Fleet Operations• Bulk Chemical Distribution

Operations


Improving Environment PerformanceSystematic Approach of ISO 14001 EMSImproving Environment PerformanceSystematic Approach of ISO 14001 EMS

BNL Registered to ISO 14001 in 2001• Initiative to improve environmental

performance, integrated with ISM Key Elements

• Plan the work− Identify environmental aspects− Establish objectives & targets

• Implement operational controls• Checking

− Monitor and assess• Management Review


Improving Safety PerformanceSystematic Approach of OHSAS 18001 Improving Safety PerformanceSystematic Approach of OHSAS 18001

BNL on track for full registration in December 2006• System is complimentary to ISO 14001• Integrated with ISM

Key Elements• Plan the work

− Identify job & facility risks− Establish objectives & targets

• Implement operational controls• Checking and corrective action

− Monitor and assess• Management Review


Management Review ProcessPowerful Tool for Feedback and ImprovementManagement Review ProcessPowerful Tool for Feedback and Improvement

What is Management Review?“Top management shall review the organization’s (EMS) and (OH&S)

system to ensure its continuing suitability, adequacy, and effectiveness”.

Review includes…• Results of audits and evaluations of compliance• Communication(s) from external parties• Performance• Extent to which objectives and targets have been met• Status of corrective and preventive actions• Follow up from previous management reviews• Recommendations for improvement

Engages top management in ISM system performance


Purpose of MeetingPurpose of Meeting “Top management shall” - Evaluate EMS/OSH Program

• Adequacy – does it meet requirements & implemented appropriately • Suitability- does it “fit” BNL operations & systems• Effectiveness- is it achieving the desired results

Review performance of key system components including:– Results of audits and assessments– Extent to which objectives and targets (Critical Outcomes)have been met– Concerns of relevant interested parties

Expected Outcome• Identify areas where focused improvement initiatives are needed• Provide feedback and direction


Management ReviewFacility Level & Institutional LevelManagement ReviewFacility Level & Institutional Level

Facility Level Management Review• Each Directorate conducts their own Management Review

– Presided over by Associate Lab Director and Department Chairs– Presented by line and support staff

• Allows detailed focus and specific recommendations• Attended by ESHQ managers to roll-up labwide issues

Institutional Level Management Review• Single review for the entire Laboratory

– Presided over by Lab Director and ALD’s– Presented by ESHQ Management

• An opportunity to consider labwide issues and develops consensus on path forward with recommendations for improvement


Directors Office

High Energy Nuclear Physic

Basic Energy Science

National Synchrotron

Light Sources

Energy Env. &

National Security

Life Sciences

Facilities &

Operation

Community Education

Government & Public Affairs

Finance ESH&Q EM

Facility Level reviews focus on details and specifics most meaningful to Line Organizations

EMS and OSH Management ReviewFeedback flows up and acrossEMS and OSH Management ReviewFeedback flows up and across

Institutional Level reviews rolls up labwide performance and issues


Management Review Feedback & Improvement Examples

Results: Preventing SpillsManagement Review Feedback & Improvement Examples

Results: Preventing Spills FY04 Management Review noted

increasing trend of spills• Performance information is always

presented in trend format when possible Management directed staff to

establish preventive actions to reduce spills• Reducing spills was established as an

objective for the coming year• Line organizations reported performance

on spill prevention in Facility-level management reviews

Spills were reduced…• 57% in 2005• 90% in 2006

Total Number of Spills (2000-2006)

01020304050607080

2000 2001 2002 2003 2004 2005 2006

Year

# of

Spi

lls

Total Reportable (Regulatory) Reportable (ORPS)



Results: ESSH Policy Management Review Feedback & Improvement Examples

Results: ESSH Policy FY05 Management Review noted

lack of awareness of ESSH Policy• Feedback from internal assessments

revealed staff felt policy was too complicated

Management directed policy revision • Policy was simplified• Staff input was incorporated• Roll out of the new policy is planned

Policy wording and format is more staff friendly and meaningful

Environment: We will plan and perform our research and operations in a manner that protects the environment, conserves resources, and prevents pollution.

Safety: We will plan and perform work safely. We expect personal commitment to safety and take responsibility for the safety of ourselves and coworkers.



Results: Mercury Pollution Prevention Management Review Feedback & Improvement Examples

Results: Mercury Pollution Prevention FY04 Management Review noted

impacts from historical releases of mercury• EM clean up program required

expensive clean up of historical sewage treatment plant releases

Management directed mercury pollution prevention to be a priority • P2 Program targeted mercury• Objectives and targets were established

in line organizations• BNL joined EPA Performance Track

program and set mercury reduction goal Mercury inventory reduced 38% and

Hg waste reduced by 83%

Replaced over 450 thermometers and removed over 87 lbs of elemental mercury


SummarySummary Management Review element of ISO

14001 & OHSAS 18001 can be very effective feedback and improvement processes in support of Integrated Safety Management• Requires engagement of Top Management• Requires a broad-based presentation of

performance data– Trended data supports decision making

Management Review at the Facility-Level allows line management to focus on specific issues and fosters ownership• Lab-level issues are rolled up the

Institutional-Level Management direction becomes the

objectives and targets for the following year, driving continual improvement

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