b r i n g i n g l i f e t o h e a l i n g

Benesse Oncology Center of Major Hospital / Shelbyville, IN

We are architects and engineers.

We are interior designers, planners, project and facilities managers.

Our work is about enhancing the experience of those who spend time in the environments we create. Using color, texture,

lighting and space, we aspire to make their recuperation, their work or simply their visit the best it can possibly be.

We call that Human Potential Design.

Our work is also outcome-based. We measure its impact and its success with metrics designed to support your business strategies and service mission.

We call these Operational Performance Gains.

We are a diverse collection of multidisciplinary specialists who think independently and work collaboratively, with each other and with you.

We create inspired solutions that improve lives through healing, learning and discovery.

We are BSA LifeStructures.

Better for patients. Better for staff. Better for business.

Every project we undertake shares a single goal: making someone better.

Our healing environments welcome patients and surround them with elements essential to recuperation

and recovery. We understand that the design of our facilities has the potential to accelerate the speed with

which patients leave them, and we appreciate the importance of that goal.

In addition to your patients, our facilities are also built for your staff. They are designed to work tirelessly

so your caregivers don’t have to. In turn, their energy is reserved for the patients, translating to safer,

better care, and higher satisfaction and loyalty — for the patients, staff and physicians.

It’s more than better buildings.

It’s better business.

– The Hansen Center enticed four new oncologists with 140 years of combined experience.

– Nearly 2,000 people attended the open house.

– In its first year, the center received more than $45,000 in unsolicited donations and.

scored in the 99th percentile in oncology patient satisfaction.

As welcoming as it is, most people can’t wait to get home.

The Hansen Center / Margaret Mary Community Hospital / Batesville, IN

The center’s infusion bays are designed to give patients the option of privacy,

or the ability to open the screen and visit with other patients receiving treatment.

– Beth Moore, patient

“When I found out I had cancer, I was terrified.

After visiting The Hansen Center for the first time,

I knew it was the right place for me.”

They’re sick. They’re scared.

And, for perhaps the first time in their lives, they’re dependent on

someone else to fulfill their primary, most private needs.

As much as your caregivers are there to help, sometimes the most

generous thing they can give a patient is independence.

An ability to control the lights, the temperature, even the window shades,

without leaving bed.

An ability to identify the caregiver coming into the room as a nurse,

a doctor or a technician, without having to ask.

An ability to participate fully in their own healing in an environment that

allows them to do so with freedom, with dignity and with confidence.

In our hospitals,

the most powerful thing

we give patients is

control.

Lakeland Regional Medical Center / St. Joseph, MI

Concept rooms, constructed for clinical and operational prototyping, give Lakeland staff and

stakeholders the opportunity to “work” the space physically while still in the design stage.

The new 118-room inpatient bed tower was designed to improve

operational outcomes as well as patient, staff, physician and visitor satisfaction.

BSA LifeStructures identified 74 metric benchmarks to measure the impact

and validate the success of Lakeland’s Human Potential Design.

How many steps does it take to get well?

When studies revealed that nurses were spending up to 90 percent of their

time searching for linens and supplies, walking three to six miles every shift,

the need for a new approach to nursing unit design became apparent.

In some, charting and supplies have moved from a centralized location to

the point of care. Same-side room configuration means nurses know exactly where

to find exactly what they need — quickly and easily. Time at the bedside has increased,

and with it, patient safety and satisfaction.

In other units, semi-centralized nursing stations give caregivers dedicated space

for collaboration with physicians and each other. Time spent in patient rooms is time

spent on patient care — not on charting or administrative tasks.

Because what works unequivocally well in one unit doesn’t work universally well in all,

care unit design continues to evolve.

Operational Performance Gains are our way of revolutionizing that evolution.

A pioneer project using evidence-based design in both acuity adaptable patient rooms and the decentralized

nursing stations that support them, Clarian Health achieved Operational Performance Gains including:

– Patient transfers reduced more than 90 percent

– Patient falls reduced to a benchmark low — two falls per 1,000 patient days

– Patient satisfaction rates increased to 96 percent.Cardiac Comprehensive Critical Care UnitClarian Health / Indianapolis, IN

Our designs aren’t for everyone, because they shouldn’t be.

We believe your design should be wholly, completely and undeniably yours.

One that reflects what’s important to your community and to you.

In Illinois, that resulted in a healing environment inspired by the town’s unsuspectingly large sculpture park where

more than 60 public pieces of art help define and unite the very people our new facility will serve.

Fletcher Benton / Folded Square Alphabet Q / Cedarhurst Sculpture Park / Mt. Vernon, IL

The acuity of our vision is

clearly connected to another sense:

our hearing.

We do more than build hospitals.

We build relationships.

In many, our architects and engineers have a regular seat at the executive table,

even when there’s no project on the books. Because we strive to be not just experts

in our own profession, but equally astute when it comes to our clients’ businesses, too.

We are advisors and confidants. We are sounding boards, always willing to provide

our perspective on how, why or even why not.

We invest a great deal of time listening — to understand our clients’ communities

and patient populations, their organizational cultures and their service missions.

We value our clients’ contributions as collaborative partners.

Together, we don’t just make better buildings.

Together, we make buildings that make people better.

Together, we bring healing to life.Cath Lab / Hendricks Regional Health / Danville, IN

Discussions with staff prior to designing Hendricks Regional Health’s new cath lab

revealed a desire to orient the procedure table for better line of sight to the patient.

In the new lab, technicians and patients are face-to-face.

Sustainability is an essential element of life.

Our commitment to sustainability in design is demonstrated

not only by the building materials we select, but by our

designs’ ability to enhance the environmental responsibility

and efficiency of high energy-consuming facilities.

“The design team always thought of the work

not as their plan or their hospital, but as ours…and by ours,

they meant us and them together, every step of the way.”

An evolving master plan, created and refined over the course of several decades,

assures that the growing community’s needs are anticipated and met.

– Dennis Dawes, President and CEO, Hendricks Regional Health

Emergency Department / Ball Memorial Hospital / Muncie, IN

The country’s first “no waiting room” ED provides a sense of immediate attention to medical concerns. Patients go directly

to fully-equipped private rooms for registration, evaluation and treatment. Nearby CT and radiology equipment further reduce

waiting time, resulting in both improved patient satisfaction and increased ED volume.

bsalifestructures.com | 800.565.4855

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