Business & ManagementBSB51107 - Diploma of Management

The Diploma of Management has been created to reflect the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches.

The Diploma of Management provides the skills and knowledge to encourage and support the development of a learning environment in which work and learning come together and the skills to lead and manage continuous improvement systems and processes within an organization.

The course also covers: Performance Management, Management of customer service strategies, Financial Management, Project Management.

Course Objective

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Business Management

Qualification Students successfully completing the course will receive the Nationally Recognised; BSB51107 Diploma of Management.

Course DurationThis course is offered over One Year or 52 Weeks including holidays on a full time basis.

Contact Hours 20 hours per week for 36 weeks.

Career OpportunitiesOn successful completion of the Diploma of Management, BSB51107; the graduates will obtain basic managerial skills and knowledge to work at a more senior level in customer service roles in a variety of industries.

Course FeeFor Government funded places, please contact StudentAdmin.

Fees and Charges are subject to change without prior notice.Material Fee will be charged extra.

For Local Students

Admission Requirements and Prerequisite Applicants must be at least 18 years or over.

Academic Requirements To gain entry to this course, participants should have successfully completed year 12 or secondary studies in applicants home country equivalent to an Australian Year 11* or 12 qualification. (*Subject to the Country Assessment Level)

Mature age students will also be considered without minimum education requirement but with relevant work experience within chosen area of study and a demonstrated capacity to meet course requirements. Candidates are advised to submit relevant work experience evidenced by work reference letter on company letterhead; work samples; and curriculum vitae.

Teaching MethodsThis program is delivered in a classroom based environment and also the simulated work place environment if applicable. The delivery may include face to face teaching, lectures, discussions, workshop activities, field trips, research; Computer based tasks, home based learning activities group works, supervised practical sessions.

Assessment Assessments may comprise of written assignments and project works. Assessments may also include observations, portfolio of evidence, third party reports and work place projects.

Course StructureCore Units Unit Name BSBCUS501B Manage quality customer service BSBFIM501A Manage budgets and financial plans BSBMGT502B Manage people performance BSBOHS509A Ensure a safe workplaceBSBWOR501A Manage personal work priorities and professional development

Elective Units BSBMGT516C Facilitate continuous improvement BSBADM502B Manage meetings BSBWOR502B Ensure team effectiveness

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AITT

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Australian Institute of Technical Training Pty. Ltd.Level 3 475-485 Flinders Lane Melbourne Victoria 3000 AUSTRALIAPh + 61 3 9620 1100| F + 61 3 9620 1122 | E admissions@aitt.vic.edu.au

CRICOS Provider Code 02868J | Registered Training Organisation No. 21978

- Students completing AITT Diploma courses may be eligible for credits into relevant Degree programs in the Australian Universities. For further clarifications, please contact AITT.

- Candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package

Business & ManagementBSB51107 - Diploma of Management

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