bt contour 200 user guide · 2020-07-09 · payphone does not recognise the code. you will need to...

39
BT Contour 200 User guide

Upload: others

Post on 14-Aug-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

BT Contour 200 User guide

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 2

Page 2: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If
Page 3: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

3

Everyday features

Making and answering callsThese instructions will tell you how to use thepayphone for making and answering normal calls, and for making Owner calls.

If you want to make an Owner call – where you don’thave to put in any cash and the calls you make arecharged to your normal phone bill – you will find theinstructions on page 6.

MoneyThese instructions will tell you how to empty the cashbox, find out the amount of money the payphone hastaken, and reset the counter to £0.00.

• page 4

• page 8

These are the most common features and functions,which you will probably use most often. For any otherfeatures, see the Extra features section on page 10.

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 3

Page 4: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

4

Making a normal payphone call

1 Lift the handset

The display will show

2 Dial the number

The display will show the number as you dial it.

3 Wait for your call to be answered

4 As soon as your call is answered, put your money in

You will need to insert coins to at least the value shownon the display. The payphone uses the code dialled andthe time and day to calculate the minimum fee.

The payphone will accept 10p, 20p, 50p and £1 coins,and any other coins or tokens you program it to accept(see page 26 for instructions).

5 As you talk, keep an eye on the display

The display will show how much money you have left. 20 seconds before the money runs out, the display willflash and you will hear a series of beeps. You can addmore money at any time during the call, but rememberthat the payphone does not return any unused coins.

PLEASE DIAL

2 3

Before you make a normal payphone call, make sureyou have enough cash ready. Put in the money assoon as your call is answered or the call will bedisconnected.

Everydayfeatures:Making and answering calls

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 4

Page 5: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

5

To make another call with your remaining money, don’t hang up

– Press NEXT CALL

– Dial the numberIf you dial the number incorrectly, press NEXT CALL anddial the number again.

– Wait for your call to be answered

– Press S to speak.

To redial the last number you dialled, don’t hang up

– Press NEXT CALL when you hear the engaged tone

– Press REDIAL

Everydayfeatures:Making and answering calls

2 3

5 6

7 8 9

2 3

5 6

8 9

To call a pre-programmedmemory number, youwill need to lift the handsetand press the appropriateMemory button. Wait foryour call to be answered.As soon as your call isanswered, put yourmoney in.

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 5

Page 6: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

6

1 Lift the handset

2 Press S

The display will show

3 Enter your PIN

4 Press NEXT CALL

The display will show

5 Dial the number – you do not need to put anymoney in when your call is answered

6 To make another call, don’t hang up

– Press NEXT CALL

– Dial the number

When you have finished your calls, hang up. The payphone will then be ready to make normal payphone calls.

1 Lift the handset

2 Unlock the programming lock and leave the keyin the lock

3 Press NEXT CALL

4 Lock the programming lock and remove the key

The display will show

5 Dial the number – you do not need to put anymoney in when your call is answered

6 To make another call, don’t hang up

– Press NEXT CALL

– Dial the number

When you have finished your calls, hang up. The payphone will then be ready to make normalpayphone calls.

owner callowner call

pin

Making an Owner call using your PIN

Making an Owner call using your programming key

3

5 6

8 9

Everydayfeatures:Making and answering calls

This featurecan beactivated byfollowing theinstructionsand usingeither your PIN or theprogrammingkey.

It is best to useyour PIN forthe featureswhere youhave a choiceof methods, asit is easier andmore secure.

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 6

Page 7: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

7

Everyday features:Making and answering calls

When your payphone rings, you just need to lift the handset to answer the call. The caller will hear a series of beeps which will letthem know they are calling a payphone.

Answering calls

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 7

Page 8: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

8

Emptying the cash box

You will need the cash box key

1 Unlock the cash box and pull it out. You can pullit out partway or take it out completely.

2 Empty the cash box

3 Replace the cash box and lock the cash box lock.

Everydayfeatures:Money

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 8

Page 9: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

9

1 Lift the handset

2 Press S

The display will show

3 Enter your PIN

4 Press S66

The display will show

5 Press H to see how much money the payphonehas taken since it was last reset

6 Press H again to see how much money thepayphone has takensince it was firstused.

You will need the programming key

1 Lift the handset

2 Unlock the programming lock and leave the keyin the lock

3 Press S66

The display will showIf it does not, hang up,lift the handset and try entering S66 again.

4 Press H to see how much money the payphonehas taken since it was last reset.

After the last step of either method, you canreset the amount to £0.00Press 0, then H.The display will flash once to confirm that you havereset it to £0.00.

moneymoney

pin

Checking the total money taken using your PIN

Checking the total money takenusing the programming key

Everydayfeatures: Money

1 2 3

4 5 6

7 8 9

This featurecan beactivated byfollowing theinstructionsand usingeither your PIN or theprogrammingkey.

It is best to useyour PIN forthe featureswhere youhave a choiceof methods, asit is easier andmore secure.

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 9

Page 10: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

10

Extra featuresYou can use these features to personalise yourBT Contour 200 Payphone for your precise needs.

Type of feature Features Page

Barring Barring certain outgoing calls 12Barring calls made with fake coins or tokens 13Barring incoming calls 14Setting the ringer switch 15Barring old coins from being used 16

Call handling Withholding your number 17Setting the identification tone 18Setting the Operator tone 19Setting the privacy feature 20Setting an automatic switchboard code 21Setting a manual switchboard code 22Removing a switchboard code 23

Charging Setting call charges 24Setting the minimum fee 25Programming new coins or tokens 26Programming exception codes 27Cancelling exception codes 28Charging for calls to Directory Enquiries 28

Payphone settings Setting the payment timer 29Programming the Memory buttons 30Setting the time and day 32Using different display languages 33Changing your PIN 34Setting the dialling mode 34

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 10

Page 11: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

11

Extra features:How to get started

You will need to use these instructions tostart the programming mode when youwant to change any of the extra features.Once you have started the programmingmode, you can change as many features asyou like as long as you don’t hang up. If youhang up before you have finishedprogramming, you will find a diagram toremind you how to start the programmingmode in the left margin of every other page.

You will need the programming key

1 Lift the handset

2 Unlock theprogramming lockand leave the key in the lock

The display will show

3 Enter your PIN

4 Press H

The display will show

If it still showsthe PIN was incorrect

– try entering it again. If you enter the wrong PIN morethan once, contact the Helpdesk. For contact details,see page 2.

5 Choose the feature you want to program andfollow the instructions on the following pages.

PIN

Money

PIN

How to get started

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 11

Page 12: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

12

Start

1 2 3

6

Extra features:Barring

Barring certain outgoing calls

You can choose to prevent calls being made fromyour payphone to certain types of numbers.

If a new phone code is launched and your payphone showsBARRED when you dial the new code, it is because thepayphone does not recognise the code. You will need toprogram the new code as an exception code, using theinstructions on page 27.If the payphone says a number is barred when it shouldn’t be,contact the Helpdesk. For contact details, see page 2.

For information about the types of calls you can barand the settings on your payphone when you firstget it, see the table on the right.

Start programming, if you haven’t already

2 Press S22H

The display will show

3 Press Memory 1to choose the type of call you want to bar or allow,and keep pressing it to scroll through the choices

4 Press Memory 3to bar or allow calls

The display will showthe call type and whetherit is barred or unbarred,e.g.

to confirm the setting youhave chosen

5 Press H

The display will flash once to confirm the barred andunbarred numbers have been set.

6 Repeat steps 3 and 4 until you have finished

7 Program another feature or lock the cash box,remove the key and replace the handset.

premium �

free �

1

Startprogramming

1 2 3

6

H

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 12

Page 13: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

13

Extra features:Barring

Barring calls made with fake coinsor tokens

If you’re having a problem with people using fakecoins or tokens, known as slugs, you can programyour payphone to reject them.

Start programming, if you haven’t already

2 Press S86H

The display will show

3 Press HH

The display will show

4 Insert the slug 8 times

The display will show

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

slug ok

slug

token a 1

Call type barred ✗ types of calls barredunbarred �

FREE � Calls that are normally free, eg 0800 and 0500 numbers

OPERATOR ✗ Calls to the Operator on 100and 151

DIR ENQ � Calls to Directory Enquiries on192 or 153

WORLD � Calls to any other countries

ASIA � Calls to Australia, New Zealand,Singapore and Hong Kong

AMERICA � Calls to America, Canada andthe Caribbean

EUROPE � Calls to Europe

EIRE � Calls to the Republic of Irelandon numbers beginning with00353

PREMIUM ✗ Calls to information services, eg numbers beginning with 090

MOBILE � Calls to mobile phones

NATIONAL � Calls outside your local area, eg numbers beginning with01 and 02

LOCAL � Calls to local phone numbersand local rate numbers,eg numbers beginning with2 to 9, and 0845 numbers

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 13

Page 14: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

14

Start

1 2 3

6

H

Barring incoming calls

You can stop your payphone accepting any incomingcalls.

Start programming, if you haven’t already

2 Press S46H

The display will show

if incoming calls are barred,

or

if incoming calls are allowed.

3 Press Memory 3 to change the setting

4 Press H

The display will show

if incoming calls are allowed

or

if incoming calls are barred.

5 If you have barred incoming calls, switch theringer volume to Off – see next page for details

If you leave the ringer volume on High or Low, thepayphone will ring every time someone calls, even if youhave barred incoming calls, but you will not be able toanswer.

6 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

SET RINGER SWITCH Off

SET RINGER SWITCH ON

ANSWER �

ANSWER ✗

Startprogramming

1 2 3

6

H

Extra features:Barring

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 14

Page 15: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

Extra features:Barring

Setting the ringer switch

You can switch the ringer off or switch the volumebetween high and low.

You will need the programming key

1 Unlock the cash box and lift the cover

2 Switch the ringer to the volume you want – you can choose high, low or off

3 Close the cover and lock the cash box. HIGH LOW OFF

15

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 15

Page 16: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

16

Startprogramming

1 2 3

6

H

Extra features:Barring

You can stop a coin from being used to make calls,for instance if the design changes or it is withdrawnfrom circulation.

Start programming, if you haven’t already

2 Press S26H

The display will show

to show that 10p coins are allowed.

3 Press Memory 1to choose the coin you want to bar

4 Press Memory 3to stop the coin being used

The display will show to show that the coin is barred.

5 Press H

The display will flash once to confirm the coin has been barred.

6 Repeat steps 3 to 5 until you have finished

7 Program another feature or lock the cash box,remove the key and replace the handset.

coin 1op ✗

coin 1op �

Barring old coins from being used

1

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 16

Page 17: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

Extra features:Call handling

Withholding your number

If your payphone is not on a payphone line, it maydisplay your number to people you are calling.

You can withhold your number to stop it from beingavailable for people to call the payphone back.

This service is not available on payphone lines.

Start programming, if you haven’t already

2 Press S23H

The display will show

if your number is withheld

or

if your number is not withheld.

3 Press Memory 3to change the setting

4 Press H

The display will flash once to confirm this service is set.

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

withheld ✗

withheld �

17

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 17

Page 18: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

18

Startprogramming

1 2 3

6

H

Extra features:Call handling

Callers to your payphone will hear a tone to tell themthat they are calling a payphone. BT Operators willrecognise this tone and will not connect reversecharge calls. You can choose to turn this tone off,although BT recommend that you leave it on.

Start programming, if you haven’t already

2 Press S43H

The display will show

if the tone is on

or

if the tone is off.

3 Press Memory 3to change the setting

4 Press H

The display will flash once to confirm the setting has been changed.

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

PID tone ✗

PID tone �

Setting the identification tone

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 18

Page 19: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

Extra features:Call handling

Setting the Operator tone

When anyone dials 100 from the payphone, theOperator will hear a tone which tells them that thecall is from a payphone so they won’t directlyconnect or transfer calls for the caller. You canchoose to turn this tone off, although BTrecommend that you leave it on.

Start programming, if you haven’t already

2 Press S67H

The display will show

if the tone is on

or

if the tone is off.

3 Press Memory 3to change the setting

4 Press H

The display will flash once to confirm the Operator tonehas been changed.

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

op tone ✗

op tone �

19

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 19

Page 20: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

20

Startprogramming

1 2 3

6

H

Extra features:Call handling

If you have another phone connected to the sameline as your payphone, you can transfer callsbetween them, but this also means that it’s possiblefor calls made on one phone to be overheard on theother.

If you don’t want to transfer calls and you wouldprefer that people can’t overhear calls on thepayphone, switch the privacy feature on. The defaultsetting for the privacy feature is off.

If you want to transfer calls to the payphone, make sure thepayphone handset is lifted before you put down the handseton the other phone.

Start programming, if you haven’t already

2 Press S77H

The display will show

if privacy is on

or

if privacy is off.

3 Press Memory 3to change the setting

4 Press H

The display will flash once to confirm the privacy featureis set.

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

Private ✗

Private �

Setting the privacy feature

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 20

Page 21: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

Extra features:Call handling

Setting an automatic switchboardcode

If your payphone is connected to an internalswitchboard, you can choose whether the payphonewill dial an access code such as 9 for an outside line,or whether callers will have to dial it themselves.

If callers have to manually dial a code between 2 and 9 for anoutside line, the payphone will charge the call at local rates.For more information, contact the Helpdesk. For contactdetails, see page 2.

Start programming, if you haven’t already

2 Press S72H

The display will show

3 Enter the code

4 Press H

The display will show

5 Press H

The display will show

This is the length of time the payphone waits to get anoutside line before it dials the phone number.

6 To change the length of the pause, you can

– increase the pause bypressing Memory 3

– decrease the pause bypressing Memory 4.

7 Press H

The display will show and the code number you programmed to confirm your choice.

8 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

PBX code

pause 3.5

automatic

Pbx code --

3

21

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 21

Page 22: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

22

Startprogramming

1 2 3

6

H

Extra features:Call handling

Start programming, if you haven’t already

2 Press S72H

The display will show

3 Enter the code

4 Press H

The display will show

5 Press Memory 1

The display will show

6 Press H

The display will show

7 Press the first digit of your extension numbers

This will tell the payphone which extensions it may call.

8 Press H

The display will show with the code number you programmed to confirm your choice.

9 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

PBX code

extension -

user keyed

automatic

PBX code --

Setting a manual switchboard code

1

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 22

Page 23: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

Extra features:Call handling

Removing a switchboard code

Start programming, if you haven’t already

2 Press S72H

The display will show with the number you programmed.

3 Press REDIAL

The display will show

4 Press H

The display will show

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

PBX

PBX code --

PBX code

23

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 23

Page 24: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

24

Startprogramming

1 2 3

6

H

Extra features:Charging

You can choose which rate your payphone will chargecalls at. The rate decides the number of secondscallers get for 10p. It is first set to charge rate 100,but you can choose any rate from 20 to 500. Thetable on the right shows how many seconds callerswill get for 10p at some example charge rates.

Start programming, if you haven’t already

2 Press S24H

The display will show the current charge rate. To change the charge rate, you can

– increase the charge rate by pressing Memory 3

– decrease the charge rate by pressing Memory 4

– enter a charge rate using the number keys.

3 Press H

The display will flash once to confirm the setting.

4 Write the new charges on your payphone notice

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

Setting call charges

Type of call Number of seconds callers get for 10p atsome example charge rates

Band Rate 75 100 150 200

Local Daytime 73.3 55.0 36.7 27.5Cheap 73.3 55.0 36.7 27.5Weekend 73.3 55.0 36.7 27.5

National Daytime 73.3 55.0 36.7 27.5Cheap 73.3 55.0 36.7 27.5Weekend 73.3 55.0 36.7 27.5

Mobile Daytime 10.7 8.0 5.3 4.0Cheap 16.0 12.0 8.0 6.0Weekend 16.0 12.0 8.0 6.0

Premium Daytime 8.0 6.0 4.0 3.0Cheap 9.3 7.0 4.7 3.5Weekend 9.3 7.0 4.7 3.5

Eire Daytime 10.7 8.0 5.3 4.0Cheap 14.7 11.0 7.3 5.5Weekend 14.7 11.0 7.3 5.5

Europe Daytime 8.0 6.0 4.0 3.0Cheap 8.0 6.0 4.0 3.0Weekend 8.0 6.0 4.0 3.0

America Daytime 10.7 8.0 5.3 4.0Cheap 10.7 8.0 5.3 4.0Weekend 10.7 8.0 5.3 4.0

Asia Daytime 8.0 6.0 4.0 3.0Cheap 8.0 6.0 4.0 3.0Weekend 8.0 6.0 4.0 3.0

World Daytime 2.7 2.0 1.3 1.0Cheap 2.7 2.0 1.3 1.0Weekend 2.7 2.0 1.3 1.0

3

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 24

Page 25: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

Extra features:Charging

Setting the minimum fee

You can choose how much callers will need to putinto the payphone to start their call. The minimumfee will automatically adjust to reflect the time andday of the call, and the distance of the call.

Start programming, if you haven’t already

2 Press S64H

The display will show the current minimum fee.

3 To change the minimum fee, you can

– increase the fee by pressing Memory 3

– decrease the fee by pressing Memory 4.

4 Press H

The display will flash once to confirm the minimum fee is set.

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

3

25

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 25

Page 26: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

26

Startprogramming

1 2 3

6

H

Extra features:Charging

You can program your payphone to recognise andaccept new coins or tokens. For example, if you wantthe payphone to accept tokens from a gamesmachine, you can decide how much they will beworth and the payphone will accept them. Theinstructions below will ask you to insert eight of thenew coins or tokens. It is better to use eight differentones rather than the same one eight times, so thatthe payphone recognises the slight differences in thecoins or tokens.

If the new coin or token is too similar to an existingcoin, the payphone will not be able to accept it.

Start programming, if you haven’t already

2 Press S86H

The display will show

3 Insert the first coin or token

The display will show

4 Continue to insert coins or tokens until thedisplay shows

If the display shows

the new coin or token is too similar to an existing coinand can’t be used.

5 To set the value of the coin or token, you can

– increase the value bypressing Memory 3

– decrease the value bypressing Memory 4

– enter a value using thenumber keys.

6 Press H

If you would like to program another coin or token,repeat steps 3 to 6.

7 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

error

token a £0.00

token a 2

token a 1

Programming new coins or tokens

3

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 26

Page 27: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

Your payphone uses the first few digits of any numberdialled to determine the charge rate for the call.You can program exceptions to the normal settings.For instance, you could set a certain rate forinternational calls.

Start programming, if you haven’t already

2 Press S39H

The display will show

If you have previously entered exception codes, press Memory 3 or Memory 4 to move through the list.

3 Enter the number

You can enter up to 6 digits.

4 Press H

The display will show

5 Press Memory 1to move through the different call charge types

The different call charge types are: BARRED, FREE, FEE£0.50, DIR ENQ, WORLD, ASIA, AMERICA, EUROPE,EIRE, PREMIUM, MOBILE, NATIONAL AND LOCAL.

If you want to charge a fixed fee for a type of call,regardless of the length, go to FEE £0.50 and useMemory 3 to increase the value or Memory 4 to decreasethe value. If you choose this option, the caller will onlyhave to put in the fixed fee – the payphone will not ask formore money no matter how long the call is.

6 Press H

The display will show

If you would like to program another exception code,repeat steps 3 to 6.

7 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

- - - - - - - - - - -

barred

- - - - - - - - - - -

3

Extra features:Charging

Programming exception codes

1

27

2305 c200 User Guide 3.9br 23/10/2001 5:14 pm Page 27

Page 28: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

28

Startprogramming

1 2 3

6

H

Extra features:Charging

You can cancel any of the exception codes you havepreviously set.

Start programming, if you haven’t already

2 Press S39H

The display will show any exception codes you have previously set. Press Memory 3 to scroll upthrough them and Memory 4to scroll down through them.

3 Press REDIAL when you come to the exceptioncode you want to cancel

4 Press H

The display will flash once to confirm the code iscancelled.

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

If you do not have a payphone line, you can chooseto charge for calls made from your payphone toDirectory Enquiries. If you don’t do this, you willhave to pay for the cost of any calls made toDirectory Enquiries.

Start programming, if you haven’t already

2 Press S37H

The display will show

3 To set the fee for a call to Directory Enquiries,you can

– increase the fee bypressing Memory 3

– decrease the fee bypressing Memory 4

You may want tocharge around 50p for acall to Directory Enquiries.

4 Press H

The display will flash once to confirm the fee is set.

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

fee £0.00

Cancelling exception codes Charging for calls to DirectoryEnquiries

3

3

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 28

Page 29: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

Extra features:Payphone settings

You can adjust the length of time callers have to putmoney in before the payphone disconnects them.The factory setting is 39 seconds after you havefinished dialling.

Start programming, if you haven’t already

2 Press S78H

The display will show to show the factorysetting of 39 seconds.

3 To change the length of time, you can

– increase the time by pressing Memory 3

– decrease the time by pressing Memory 4

– enter a time using the number keys.

4 Press H

The display will flash once to confirm the length of timehas been set.

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

Timeout 39

29

Setting the payment timer

3

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 29

Page 30: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

30

Startprogramming

1 2 3

6

H

Extra features:Payphone settings

You can program up to four memory numbers, suchas a local taxi firm, into the payphone. The caller justhas to press a memory button to dial the number.

Start programming, if you haven’t already

2 Press S63H

The display will show

3 Enter the phone number you want to program

You can enter up to 22 digits. If you make a mistake,press REDIAL H and start again. If callers need to dial acode for an outside line, remember to include the codefor an outside line before the number you program.

4 Press the Memory button you want to programthe number into

The display will show the type of call band the payphone will use for calls to this number,for instance.

5 Press Memory 2 tochange the call band,and keep pressing it toscroll through thechoices - it doesn’tmatter if you haveprogrammed a phonenumber into theMemory 2 button, you can still use it toselect a call band

To set a fixed fee, pressMemory 2 until the displayshows FEE £0.50 and useMemory 3 to increase thevalue or Memory 4 todecrease the value. If youchoose this option, the callerwill only have to put in thefixed fee – the payphone willnot ask for more money, nomatter how long the call is.

6 Press H

The display will show enter tel

local

enter tel

Programming the Memory buttons

3

1

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 30

Page 31: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

Extra features:Payphone settings

7 Repeat steps 3 to 6 until you have programmedall the Memory buttons you want

If you want to offer callers a choice of display languages, don’t program a phone number into Memory 4.

8 Unlock the cash box lock and lift up thecash box cover

9 Push the display release lever to release thedisplay cover

The lever is under the sticker marked DISPLAYRELEASE. Press the part of the lever under the D of thesticker – you will need to press quite hard. The front of thedisplay cover will come out slightly. It is best to slidesomething flat under this corner and gently lever thedisplay cover out.

10 Write the name of the business or service in thespace on the card

11 Replace the card and press the display cover intoplace until it clicks

12 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

31

3

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 31

Page 32: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

32

Startprogramming

1 2 3

6

H

Extra features:Payphone settings

Your payphone uses the time and the day to set call charges, so it is important that it is set correctly.You will need to change the time on your payphonewhen the clocks go forward in spring and back inautumn.

Start programming, if you haven’t already

2 Press S84H

The display will show and the current time

3 Check the time is correct (the payphone uses the24 hour clock). To change the time, you can

– move the time forward by pressing Memory 3

– move the time backward by pressing Memory 4

– enter the current time using the number keys.

4 Press H

5 Press S32H

The display will show the current day.

6 Check the day is correct. To change the day,you can

– move the day forward by pressing Memory 3

– move the day backward by pressing Memory 4.

7 Press H

8 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

Time

Setting the time and day

3

3

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 32

Page 33: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

Extra features:Payphone settings

Using different display languages

You can set up your payphone so callers will be ableto choose to see the display messages in English,French, German, Italian, Spanish or Welsh.

If you choose this option, you will not be able toprogram a phone number into the Memory 4button.

Start programming, if you haven’t already

2 Press S52H

The display will show

if the languages are on

or

if the languages are off.

3 Press Memory 3to change the setting

4 Press H

The display will flash once to confirm your choice.

5 Lift the cover

6 Push the display release lever to release thedisplay cover

The lever is under the sticker marked DISPLAYRELEASE. Press the part of the lever under the D of thesticker – you will need to press quite hard. The front of thedisplay cover will come out slightly. It is best to slidesomething flat under this corner and gently lever thedisplay cover out.

7 Turn the card round so the section with the flagswill be next to Memory 4

Remember to write any memory numbers you haveprogrammed into the other 3 spaces.

8 Replace the display cover and press until it clicksinto place

9 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

language ✗

language �

33

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 33

Page 34: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

34

Startprogramming

1 2 3

6

H

Extra features:Payphone settings

You can change your PIN to one that’s easier toremember. Remember to change your PIN straightaway if you think someone might have found outwhat it is. You will need your old PIN to enter theprogramming mode, so if you have forgotten it orcan’t find it, contact the Helpdesk. For contactdetails, see page 2.

Start programming, if you haven’t already

2 Press S74H

The display will show

3 Enter your new PIN

If you make a mistake, finish entering a number thenenter your new PIN again.

4 Press H

The display will flash once to confirm your new PIN is set.

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

The normal setting is TouchTone™ dialling. If thedialling tone doesn’t stop when you dial a number,switch to Pulse dialling and try again.

Start programming, if you haven’t already

2 Press S34H

The display will show the current dialling mode.

3 Press Memory 3to change the dialling mode

4 Press H

The display will flash once to confirm the dialling mode is set.

5 Program another feature or lock theprogramming lock, remove the key and replacethe handset.

set to - - - -

Changing your PIN Setting the dialling mode

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 34

Page 35: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

35

Use this section to help you try to solve any problems you may have with your payphone.

If you should

there is no dialling tone try resetting your payphone:

1 Lift the handset2 Unlock the cash box lock and lift the cover3 Press the reset button

The button is just above the hinge and is marked by a label. You will needa matchstick or a similar object to press it.

4 Close the cover and lock the cash box5 Replace the handset6 Check the payphone still shows the correct time and day

– see page 32.

your payphone does not ring check:� that the ringer switch is on – see page 15� that you have not barred incoming calls� that you don’t have too many phones connected to the line

there is nothing on the display try resetting your payphone – see instructions above.

Troubleshooting

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 35

Page 36: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

36

If you should

the display shows ‘PIN’ check you have locked the programming lock and removed the key.

the display shows ‘EMERGENCY’ check:� that the cash box is not full� that the coin slot is not jammed.

a coin has become jammed try sharply tapping the side of the payphone, or gently shaking it.Once you have dislodged the coin, you will have to reset yourpayphone – see page 35.

the display shows ‘BARRED’ check that the payphone allows the type of calls you are trying to make – see page 12. If the payphone is programmed correctly butstill shows BARRED, contact the Helpdesk. For contact details,see page 2.

the payphone won’t take coins check:� that the cash box is not full� that the coin slot is not jammed

If this doesn’t work, try resetting your payphone – see page 35.

Troubleshooting

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 36

Page 37: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If
Page 38: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

38

Protecting against vandalism and theftYour Payphone Contour 200 is designedfor use in constantly supervised andsheltered sites. It is not recommended forlocations where there is any risk ofvandalism or theft.

Connecting to the BT NetworkThe Payphone Contour 200 is approved:

� to provide a public payphone service

� for multi-frequency (tone) and loopdisconnect (pulse) dialling

� for inductive coupling to appropriatehearing aids

� for call barring

� for use with compatible:

– PBXs

– PABXs

– key systems

– dealerboards

– key and lamp units

– automatic call distributors whichprovide a BS6312 compatible portand meet the requirements forsimple phones. Your supplier willbe able to provide you with a list ofcompatible apparatus.

Maintaining your PayphoneContour 200Keep the Payphone clean and make surethat the coin slots are always free ofobstructions.

Do not polish the keypad.

Requirements for payphonenoticesOFTEL Regulations require you to displaya payphone notice which gives thefollowing information:

� details of limitations of access to the100 Operator service

� what happens to unused coins

� the minimum payment to make a call

� the method of payment

� the full postal address of the locationof the payphone

� the person who should be contactedabout caller complaints

� how calls are charged

� an indication that 999 and 112 calls are free

� a warning that calls may be overheardwhere other extensions are connectedto the same line.

VAT liabilityIf you are registered for VAT, you will be required by HM Customs and Excise to account for the VAT on the cash youcollect in your Payphone Contour 200.

Liability for callsYou must pay all the BT call charges. Calls are charged at standard BT rates.

You can set the rate that you charge for calls made from your PayphoneContour 200.

You might want to use the money youcollect to contribute to the call chargesand rental charges.

BT Chargecard callsCalls made with a BT Chargecard which ischarged to your Payphone Contour 200’sphone number will be charged on yourphone bill in the normal way. You will notbe charged for calls made with other BTChargecards.

Technical

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 38

Page 39: BT Contour 200 User guide · 2020-07-09 · payphone does not recognise the code. You will need to program the new code as an exception code, using the instructions on page 27. If

39

Barringcalls made with fake coins 13

incoming calls . . . . . . . . .14

outgoing calls . . . . . . . . . .12

Callsanswering . . . . . . . . . . . . . .7

barring . . . . . . . . . . . .12-14

making . . . . . . . . . . . . . . . .4

making another call . . . . . .5

making Memory calls . . . . .5

Owner calls . . . . . . . . . . . . .6

redialling . . . . . . . . . . . . . .5

without coins . . . . . . . . . . .6

Cash box key . . . . . . . . . .2, 37

Cash box trayemptying . . . . . . . . . . . . . .8

Chargesrates . . . . . . . . . . . . . . . . .24

setting . . . . . . . . . . . . . . .24

Coinsjammed . . . . . . . . . . . . . .36

programming new . . . . . .26

barring . . . . . . . . . . . . . . .16

when to put in . . . . . . . . . .4

Daychanging . . . . . . . . . . . . .32

Dialling modesetting . . . . . . . . . . . . . . .34

Dialling tone, no . . . . . . . . .35

Directory Enquiries . . . . . . .28

Displayproblems with . . . . . . . . .35

setting languages . . . . . .33

Display coverremoving . . . . . . . . . . . . . . .31

Exception codesprogramming . . . . . . . . . .27

cancelling . . . . . . . . . . . . .28

Helpdesk contact details . . . .2

Identification tone

setting . . . . . . . . . . . . . . .18

Keyslost . . . . . . . . . . . . . . . . . .37

Languagesfor display messages . . . .33

Memory buttonsprogramming . . . . . . . . . .30

using . . . . . . . . . . . . . . . . . .5

Minimum feesetting . . . . . . . . . . . . . . .25

Moneychecking . . . . . . . . . . . . . . .9

resetting . . . . . . . . . . . . . . .9

Next callmaking a . . . . . . . . . . . . . . .5

Operator tonesetting . . . . . . . . . . . . . . .19

Owner calls . . . . . . . . . . . . . .6

PBXsee Switchboard

Payment timersetting . . . . . . . . . . . . . . .29

PINchanging . . . . . . . . . . . . .34

Privacysetting . . . . . . . . . . . . . . .20

Programming . . . . . . . . . . .11

Programming keys . . . . .2, 37

Reset button . . . . . . . . . . . .35

Resetting . . . . . . . . . . . . . . .35

Ringer switch . . . . . . . . . . . .15

Serial number . . . . . . . . . . . . .2

Slugsbarring . . . . . . . . . . . . . . .13

Switchboardremoving a code . . . . . . .23

setting an automatic code . . . . . . . . . . . . . . . . .21

setting a manual code . . .22

Time

changing . . . . . . . . . . . . .32

Tokens

programming new . . . . . .26

programming fake . . . . . .13

Withholding your number . .17

Index

2305 c200 User Guide 3.9br 23/10/2001 5:15 pm Page 39