bua-mkt-pr-01 order voyage chartered rev00

8/15/2019 BUA-MKT-PR-01 Order Voyage Chartered Rev00

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PT BUANA LISTYA TAMA Tbk & Affiliated Companies

Title :

ORDER VOYAGE CHARTER

Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

1 of 12

1. OBJECTVE

P%o!idin$ !essels spae to C'stome%s(C)a%te%e%s fo% t%anspo%tin$ a%$oes

ao%din$ to t)ei% %e*'i%ements"

2. !COPE O" APP#CATO$

+"," T)e follo-in$ p%oed'%es mainl. o!e% all p%e/fi0t'%e ati!ities of fi0in$ a%$o

fo% a pa%t o% fo% t)e -)ole spae of a !essel eit)e% on spot basis o% 'nde%

ont%at'al a$%eement"

+"+" S') p%e/fi0t'%e ati!ities inl'de spae offe%in$1 spot o%de% pikin$1 ne$otiation

p%oess1 fi0t'%e and )a%te% pa%t. p%oessin$1 C2A ne$otiations1 and C2A fi0t'%e

p%oessin$"

+"3" Post/fi0t'%e ati!ities s)all not be appliable to Ma%ketin$ Depa%tment" 4o-e!e%1

t)e %ole of Ma%ketin$ Depa%tment in some post/fi0t'%e ati!ities s') as 'stome%

omplaint(a%$o laim )andlin$1 dem'%%a$e laim1 and in!oiin$ s)all be !ie-edas a s'pplementa%."

%. RE!PO$!B#TY

3"," T)e 5ene%al Mana$e% Comme%ial %etains 'ltimate %esponsibilit. to t)e

omme%ial di%eto% fo% a)ie!in$ t)e ob6eti!e"

3"+" T)e 5ene%al Mana$e% Comme%ial is %esponsible to s'bmit Ma%ketin$

Mana$ement #e!ie- #epo%t e!e%. mont)"

3"3" T)e 5ene%al Mana$e% Comme%ial and Ma%ketin$ S'pe%!iso% a%e %esponsible to

lead t)e ompan.s ma%ketin$ team b. monito%in$ da. to da. a%$o fi0in$

a%%ied o't b. ma%ketin$ staff"3"7" E!e%. Ma%ketin$ Staff is %esponsible to ontat ea) 'stome% and to offe%

!essels spae to 'stome% basis t)ei% %e*'i%ement and !essel a!ailabilit."

&. PROCEDURE

&.1. T'()s of E*(+o'*),t

7",", T)e p%oed'%es deal -it) t)e t-o main t.pes of Emplo.ment 8 -)i) in b%oad

te%ms a%e:


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Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

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a9 C2NT#ACT 2 A#EI54TMENT ;C2A9


3/12


Title :


Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

% of 12

&.%. Chart)r $)otato,s

7"3"," Ne$otiations a%e done eit)e% di%etl. -it) t)e C)a%te%e% o% indi%etl. t)%o'$)

b%oke%s" Comm'niation -it) a p%ospeti!e C)a%te%e% is ond'ted b. 'sin$e!e%. kind of omm'niation modes s') as fa0es o% e/mail" If t)e b%oke%s is

ne-1 t)en Ma%ketin$ S'pe%!iso% o% Ma%ketin$ Staff to do :

a" P%efe%abl. to )a!e ot)e% people %eommendation"

b" P%esent and p%opose to 5ene%al Mana$e% Comme%ial fo% app%o!al"

" 2ne app%o!ed b. 5ene%al Mana$e% Comme%ial1 Ma%ketin$ S'pe%!iso%

o% Ma%ketin$ Staff is allo-able to -o%k -it) t)at pa%ti'la% b%oke%s"

7"3"+" o% e%tain ne- C)a%te%e%s -)i) ompan. )as ne!e% dealt1 p%io% to

ne$otiations o% on'%%ent -it) t)e fi0in$1 t)e Ma%ketin$ S'pe%!iso% ma. !et

t)e potential C)a%te%e%" Point -)i) a%e )eked is eit)e% of follo-in$:

• Info%mation %e$a%din$ C)a%te%e%s f%om a$ent and(o% b%oke% • C)a%te%e% do not )a!e an. o'tstandin$ a%bit%a$e and do not )a!e

an. bad debt ( o'tstandin$ to o'% ompan. ;$ood finanial standin$9"

• Abilit. to dis)a%$e t)ei% %esponsibilities 'nde% t)e p%oposed

)a%te%" Bak$%o'nd )eks on 'nkno-n C)a%te%e%s a%e made to establis)

)o- lon$ t)e C)a%te%e%s B%oke% )as )ad dealin$ -it) )is lient

• 2btain feedbak f%om ot)e% ope%ato%s -)o ma. )a!e p%e!io'sl.

)ad dealin$ -it) t)e C)a%te%e%"

7"3"3" Ne$ati!e feedbak of a se%io's nat'%e -ill %es'lt in ne$otiations bein$

te%minated" If some mont)s o% .ea%s late%1 b'siness ontat -as a$ain

establis)ed -it) t)e same C)a%te%e%1 a ne- bak$%o'nd )ek -ill be madeand ated on ao%din$l."

7"3"7" To f'%t)e% assist t)e 5ene%al Mana$e% Comme%ial1 Ma%ketin$ Staff -ill

maintain a ?Blak List@ of past C)a%te%e%s -)os past ations )a!e $i!en t)e

Compan. a'se fo% one%n" An. b'siness -it) a C)a%te%e% appea%in$ on

t)e ?blak list@ -ill be losel. e!al'ated befo%e an. deision is made on

aeptane"

7"3"" Ma%ketin$ Staff endea!o%s to ne$otiate t)e most ad!anta$eo's i0t'%e

Notes(C)a%te% Pa%t. te%ms" 4o-e!e%1 all ne$otiations m'st be app%o!ed b.

t)e 5ene%al Mana$e% Comme%ial -)o is t)e s)ip/o-ne%s empo-e%ed

%ep%esentati!e -)o -ill si$n i0t'%e Notes(C)a%te% Pa%ties"

7"3"" To fi0 t)e )a%te% pa%t.1 t)e follo-in$ aspets ma. be taken into onside%ation:• Basis of pa.ment


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Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

& of 12

• Commission and to -)om pa.able

• Load and dis)a%$e po%t;s9

• =essels s'itabilit. base on =essel Pa%ti'la%s

• =essels a!ailabilit. ;to meet la. an date9

• =essels failities and e*'ipment"

• An. limitations o% %est%itions appliable to t)e speifi )a%te%

%e*'i%ements"

• T%adin$ a%ea1 po%t %est%itions and safet. aspets fo% t)e !essel

• Loadin$(dis)a%$in$ %ate

• Po%t C)a%$es Estimation ;if appliable9

• T.pe of )a%te% ;Spot1 C2A9

•


5/12


Title :


Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

/ of 12

• Compan. st%ate$i plan

• Ma%ket onditions

• =essel s'itabilit.

• =essel dail. %'nnin$ osts1 -)i) a%e al'lated e!e%. mont) b. t)e

2pe%ations and dist%ib'ted to Ma%ketin$" In addition to t)e mont)l. %e!ie-of %'nnin$ osts1 a s)ed'le is ompiled1 -)e%eb. t)e pe%fo%mane of

seleted !essels is dis'ssed at mana$ement meetin$s"

7"3",,


6/12


Title :


Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

of 12

• 2pe%ational p%oed'%es ;nominatin$ a%$o(!essel p%oess1 ETA notie

la'se1 t)e iss'ane of B(L and L2I1 et9

• T)e onditions of pa.ment

•


7/12


Title :


Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

4 of 12

• T)e %et'%ned si$ned Spot i0t'%e Notes(C)a%te% Pa%t. o% email app%o!al

f%om t)e C)a%te%e%(B%oke% -ill be filed b. Ma%ketin$ Depa%tment"

7""+" i0t'%e Notes(C)a%te% Pa%t. file is maintained in loose leaf -it) ea) s)ip $i!en

its o-n pa$e in alp)abetial o%de% ao%din$ to C)a%te%e%(B%oke%s name b.

Comme%ial Administ%ation"7""3" T)e Compan.s filed i0t'%e Notes(C)a%te% Pa%t. ;o% its op.9 is %eadil.

a!ailable fo% %e!ie- as ma. be %e*'i%ed"

&.. Post "tr)

7"","


8/12


Title :


Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

6 of 12

7""+" Initial %esponse m'st be $i!en latest )o'%s afte% $ettin$ omplain" If initial

%esponse annot be $i!en in -%itin$1 initial %esponse s)o'ld be made b. p)one

all and follo-ed b. -%itin$ %esponse latest , da. afte% t)e p)one all"

In!esti$ation m'st be ond'ted latest , da. afte% t)e omplain" If t)e

omplaints a%e %elated to ope%ational matte%s1 s') omplaints(a%$o laimst)e%eafte% s)all be passed to t)e 2pe%ation S'pe%!iso%(2pe%ations Staff latest ,

da. afte% omplain fo% f'%t)e% in!esti$ation and %esponse" Ma%ketin$

S'pe%!iso% o% Ma%ketin$ Staff s)all follo- 'p t)e p%o$%ess of in!esti$ation

and p%o$%ess of %espondin$ to omplain inase bein$ done b. ot)e%

depa%tment" T)e p%o$%ess m'st be p%ope%l. do'mented"

7""3" In %elation -it) item 7""," abo!e1 t)e 5ene%al Mana$e% Comme%ial(

Ma%ketin$ S'pe%!iso%(Ma%ketin$ Staffs s)all monito% e!e%. omplaint(a%$o

laim stat's in o%de% to ens'%e t)at s') omplaints(a%$o laims a%e bein$

)andled p%ope%l." o% p%e!enti!e meas'%es1 t)e Ma%ketin$ Depa%tment and

2pe%ation Depa%tment a%e deemed to endea!o% neessa%. p%ea'tion ations to

ens'%e t)at s') omplaints(a%$o laims -ill be no mo%e o'%%ed in t)ef't'%e o% at least s)all be able to be minimi>ed"

7""7" In o%de% to $et feedbak f%om t)e C)a%te%e%1 a pe%iodial 'stome% !isit and

'stome% s'%!e. s)all be ond'ted" T)e %es'lt of s') 'stome% !isit and

'stome% s'%!e. s)o'ld be 'sed to imp%o!e t)e Compan.s se%!ies"

&.6. ", a, Ots5) V)ss)+ 78h),)9)r a Co*(a,':s 9)ss)+ ca,,ot *))t a

chart)r;

7""," A Ma%ketin$ Staff ma. onl'de a fi0t'%e b. 'sin$ an o'tside !essel ;a !essel

-)i) is not ope%ated b. BUA9 p%o!ided t)at t)e%e is no s'itable spae an beobtained f%om BUAs fleet -)ile BUA )as a ommitment to pe%fo%m a

pa%ti'la% ont%at'al emplo.ment o% fo% some omme%ial %easons it is -o%t)

to do so" S') a fi0in$ is kno-n as ?#elet Ca%$o@"

7""+" App%o!al f%om Ma%ketin$ S'pe%!iso% m'st be $i!en befo%e an o'tside !essel

an be fi0ed"

7""3" P%io% to ne$otiations o% on'%%ent -it)1 t)e Ma%ketin$ S'pe%!iso% -ill !et all

offe%ed tonna$e" T)is pa%ti'la%l. impo%tant if t)e s)ip/o-ne% )as not )ad

p%e!io's dealin$s -it) t)e Compan." Point -)i) a%e )eked is eit)e% of

follo-in$:

•

Info%mation %e$a%din$ o-ne% f%om a$ent and(o% b%oke% • S)ip o-ne% do not )a!e an. o'tstandin$ a%bit%a$e and do not

)a!e an. bad debt ( o'tstandin$ to o'% ompan. ;$ood finanial standin$9"


9/12


Title :


Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

< of 12

• Abilit. to pe%fo%m t)ei% %esponsibilities 'nde% t)e p%oposed

)a%te%

• 2btain feedbak f%om ot)e% C)a%te%e%s -)o ma. )a!e

p%e!io'sl. )ad dealin$ -it) t)e o-ne%"

• =essel an mat) o'% )a%te%e%s %e*'i%ement1 inl'din$ la.an"• =essel is aeptable b. o'% )a%te%e%s"

7""7" Ne$ati!e feedbak of a se%io's nat'%e -ill %es'lt in ne$otiations bein$

te%minated" If some mont)s of .ea%s late%1 b'siness ontat -as a$ain

establis)ed -it) t)e same s)ip/o-ne%1 a ne- bak$%o'nd )ek -ill be made

and ated ao%din$l."

7""" Ma%ketin$ S'pe%!iso%(Ma%ketin$ Staffs endea!o%s to ne$otiate t)e most

aeptable i0t'%e Notes(C)a%te% Pa%t. te%ms"

7""" T)%o'$)o't t)e ne$otiations !a%iable aspets a%e taken into onside%ation1

-)i) follo- t)ose o'tlined in 7"3" of t)is p%oed'%e and in ao%dane -it)

t)e Compan.s Poli. and P%oed'%es"7""" In %elation -it) fi0in$ a%$o fo% an o'tside !essel t)e%e a%e t-o le$al

onse*'enes:

• Bet-een BUA and t)e a%$o o-ne%s1 BUA ats as t)e s)ip/o-ne%

• Bet-een BUA and t)e s)ip/o-ne% -)ose s)ip is 'sed1 BUA ats as t)e

C)a%te%e%

T)'s t)e%e s)o'ld be t-o sepa%ate fi0t'%e %eaps(C)a%te% Pa%ties1 t)e fi%st one is

bet-een BUA and t)e C)a%te%e% and t)e ot)e% is bet-een BUA and t)e s)ip/

o-ne%"

&.


10/12


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Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

10 of 12

7""+ C)a%te%e%s an be onside%ed as blak list if )a%te%e% annot meet t)e abo!e

%ite%ia"

"3", C)a%te%e%s -ill be %emo!ed f%om Blaklist if :

a" C)a%te%e%s p%o!ide s'ffiient e0planation to mana$ement"

b" A%bit%ation ase is lea%ed -it) no o'tstandin$"" BIMC2 o% Inte%tanko %eommendation obtained

&.10 E9a+ato, Proc)5r) of =a+f)5 Bro>)r

7",F", B%oke%s se%!ie and pe%fo%mane -ill be monito%ed -)ene!e%

Compan. 'ses t)ei% se%!ie"

7",F"+ E!e%. mont) Ma%ketin$ S'pe%!iso% s)all e!al'ate B%oke%

pe%fo%mane" T)en List of 'alified B%oke% to be establis)ed fo% ne0t mont)s

pe%iod and a't)o%i>ed b. 5ene%al Mana$e% Comme%ial"

7",F"3 E!al'ation of 'alified B%oke% s)o'ld be based on follo-in$ %ite%ia :• 4i$) *'alit. ( pe%fo%mane ;3FJ9

• P%oblem )andlin$(sol!in$ ;3FJ9

• #epo%tin$(omm'niation *'alit. ;+FJ9

• Co/ope%ation ;+FJ9

7",F"7 B%oke% a%e ate$o%i>ed into:

• Cate$o%. A(=e%. $ood1 %an$e point /,FF

b%oke% -)o )as $i!en satisfato%. and %eliable se%!ie to t)e

Compan. o% )as %ep'table name"

• Cate$o%. B(Standa%d1 %an$e point F/

b%oke% -)ose p%od't( se%!ie is of fai% *'alit. o% B%oke%1 -)i) t)eCompan. is not familia% -it)1 t)at ma. be appointed s'b6et to

Ma%ketin$ S'pe%!iso% app%o!al"

• Cate$o%. C(S'bstanda%d1 %an$e point belo- F

b%oke% -)ose p%od't(se%!ie fo'nd to be defiient o% kno-n to be

defiient and t)e%efo%e s)o'ld not be appointed"

&.11 D)s, a,5 D)9)+o(*),t

7",,", Ma%ketin$ staff p%epa%es t)e P%od't Desi$n fo% Spot =o.a$e(C2A

Bookin$ fo% e!e%. s)ipment"7",,"+ Ma%ketin$ S'pe%!iso% s)o'ld app%o!e(!alidate t)e P%od't Desi$n fo%

Spot =o.a$e(C2A Bookin$ p%io% to e0e'tion"


11/12


Title :


Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

#e!ision :

0

Pa$e

11 of 12

7",,"3 Ma%ketin$ S'pe%!iso% ontains neessa%. p%oesses1 a%%an$ements1 and

)ek point to ens'%e t)at one a%%ied o't it -ill p%od'e t)at meet(ompl.

-it) t)e 'stome% %e*'i%ements and(o% ot)e% stat'to%.(%e$'lato%. %e*'i%ements"

7",,"7 D'%in$ e0e'tion t)e P%od't Desi$n fo% Spot =o.a$e(C2A Bookin$

-ill be 'pdated b. ma%ketin$ staff and -ill be %e!ie-ed and app%o!ed b.Ma%ketin$ S'pe%!iso%"

7",," In ase of de!iation of %eali>ation a$ainst initial plan1 Ma%ketin$ Staff

to$et)e% -it) its s'pe%!iso% ma. )an$e(add neessa%. a%%an$ements in t)e plan

to ens'%e *'alit. of final p%od't still meet -it) t)e %e*'i%ement" C)an$e of

P%od't Desi$n fo% Spot =o.a$e(C2A Bookin$ s)o'ld be app%o!ed(!alidated

b. 5ene%al Mana$e% Comme%ial"

7",," Upon ompletion deli!e%. t)e p%od't1 5ene%al Mana$e% Comme%ial

-ill %e!ie- -)et)e% t)e %es'ltin$ p%od't is meet t)e %e*'i%ement speified" If

an. de!iation %es'lts1 t)e 5ene%al Mana$e% Comme%ial s)all p%epa%e t)e ation

plan fo% ontin'al imp%o!ement"

7",," #eo%ds of t)e P%od't Desi$n fo% Spot =o.a$e(C2A Bookin$ fo% e!e%.s)ipment s)all be maintained ao%din$l."

&.12 !tattor' ? R)+ator'

7",+", Ma%ketin$ S'pe%!iso% -it) t)e assistane of ma%ketin$ staff -ill

identif. t)e Stat'to%. & #e$'lato%. %elated to !o.a$e )a%te% and C2A

b'siness"

7",+"+ 5ene%al Mana$e% Comme%ial -ill deide -)i) Stat'to%. &

#e$'lato%. is appliable -it) t)e !o.a$e )a%te% and C2A b'siness and iss'e

t)e lists"

7",+"3 T)e lists of Stat'to%. and #e$'lato%. s)all be kept in t)e file -)i) allMa%ketin$ Staff )as aess to it"

7",+"7 Ma%ketin$ S'pe%!iso% -it) app%o!al of 5ene%al Mana$e% Comme%ial

-ill %e!ie- t)e lists of Stat'to%. & #e$'lato%. e!e%. si0 mont)1 o% if an. ne-

o% )an$e of t)e %elated Stat'to%. & #e$'lato%."

/. @ORK$G $!TRUCTO$

. !UPPORT$G DOCUME$T

," Stat'to%. and #e$'lato%.

+" Kob Des%iption


12/12


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Date Effeti!e :

01st March 2012

Do" No:

BUA-MKT-PR-01

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Pa$e

12 of 12

4. RECORD!

," C)a%te% Pa%t. ;BUA/MHT//F,9

+" Ca%$o Bookin$ Notes ;BUA/MHT//F+9

3" P%od't Desi$n fo% Spot =o.a$e(C2A Bookin$ ;BUA/MHT//F397" Ma%ketin$ Mana$ement #e!ie- #epo%t ;BUA/MHT//F79

" =essel Pa%ti'la%s ;BUA/MHT//F9

" Po%t C)a%$es Estimation ;BUA/MHT//F9

" i0t'%e #eap

" Ne$otiatin$ Notes

" =essel S)ed'le ;BUA/MHT//F9

,F" C'stome% =isit

,," C'stome% Complaints #esponse Monito%in$ ;BUA/MHT//F9

,+" Ma%ket #epo%t

,3" C2A He. Pe%fo%mane Indiato% ;BUA/MHT//F9

,7" Blak List C)a%te%e% ;BUA/MHT//,F9

bua-mkt-pr-01 order voyage chartered rev00

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