bubble cam project
TRANSCRIPT
AGENDA
BACKGROUNDIndustry + Competitor
PRODUCTBrand positioning + Features + Service System
STRATEGYCustomers profile + Touchpoint Models + Channels
CREATIVE IDEA
BUDGET
Worldwide Action camera market grew 44% in 2014, reaching 7.6 million units, with a retail value of 3.2 billion dollars, unit sales rose 38% in North America, but the biggest growth is in Asian Pacific region with 114% increase.
Sony
ContourDecathlon
Drift Innovation
Neo Sports Camera
Go Bandit1.
DIRECT SUBSTITUTION
2. PRODUCT CATEGORY
Nikon
Olympus
PanasonicSamsung
Canon
Lumix
Apple
Polaroid
Nokia
Samsung
3. GENERIC COMPETITION
BACKGROUND: INDUSTRY
BACKGROUND: INDUSTRY
Key factors that influence Action camera:
Holiday
Extreme sports
New innovations
Seasonal cycle
Musical festivals
:
BACKGROUND: INDUSTRY- Porter‘s five forces
Threat of New Entry
BuyerPower
Threat of Substitution
Supplier Power
Competitive Rivalry
Threat of new entrants: Large electronic company not yet in this market, Apple
Buyer Power: Less than 10 brands customers can switch to
Supplier Power: Manufacturers are inclined to offer cheaper prices since market is growing and price of technology is dropping
Threat of substitutes: Customers may become loyal on our products
Competitive intensity: very high with the existence of large companies like GoPro and possibility of Apple’s move into market
BACKGROUND: COMPETITORS
Sources:https://codyhulseyblogs.files.wordpress.com/2014/12/completesituationanalysisgopro.pdf
PRODUCT: BRAND POSITIONING
Sources:https://codyhulseyblogs.files.wordpress.com/2014/12/completesituationanalysisgopro.pdf
BUBBLE CAMERA
PRODUCT: BRAND POSITIONING
Sources:https://codyhulseyblogs.files.wordpress.com/2014/12/completesituationanalysisgopro.pdf
BUBBLE CAMERA
Photographers +Photography fans Travelers
+Daily users
“Pro” fans
PRODUCT: BRAND POSITIONING
“Easy to take, easy to edit, easy to share.”
Tone
Easy, interesting and colorful.
PRODUCT: EASY TO TAKE
Up to 1080p60
12MP/30fps Burst
Waterproof One-button control
720 degree view area
Super mini size adjustable lense;Wearable and easy to be fixed to the wall
v
PRODUCT: EASY TO EDIT
2T Storage space and automatic cloud upload
4.5 Inch screen; Easy-to-edit platform with templates to make amazing video clips and stylish pictures
Build-in Wifi
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PRODUCT: EASY TO SHARE
Connected with social media accounts.
One-click share feature allows instant sharing on social media.
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PRODUCT: SERVICE SYSTEM
Customer service
Video editing team
- First time free- $10 / 30s customized video- Person to person service
- 30 days free return- Free cleaning- Easy long-distance mailing fixing
Name: Tim&JingyiAge: 18-35Status: Average tourists who explore mainstream attractions, often don’t find action camera usefulDemo: All incomes, ethnics, genders
I look forward to owning an user-friendly action camera that brings out the active side of me.
Personal / Demographic
Attitudinal / Psychographic
Traveler Habits
Driving Insight
Addressable Need States
Verbatims (Barriers / Triggers)
• Photos and videos are easily editable and shareable.• Strong customer care package, being there to answer their questions.
• Make customers feel less intimidated to use action camera and feel more active.
Ø Activities: • Go to the major attractions. • Have a bucket list of “must-sees”.
• Less physical activities.
Ø Camera use cases:• Take multiple photos just in case.
• Ask people to take pictures of themselves or take selfies.
• Have artistic eyes, willing to make efforts for the perfect shots.
• Often don’t associate themselves with action cameras.
Ø Social media behaviors: • Active on Facebook and Instagram.
• Expect to be able to share trip photos in a timely manner, and expect to be seen as a more seasoned travellers.
Ø Online search patterns:• Search for cameras that suit travelers.
• Looking for cameras that are not too sporty.
• Tend to evaluate choices and look for recommendations.
Creativity Reasoning
Plan ahead Go with the flow
Experience first Safety first
Jam-‐packed schedule Randomizedschedule
Challenge Comfort
Trail blazer Oldschool
Cutting-‐edge tech Practical tech
STRATEGY: COMPOSITE PROFILETraveler: The Touristy Spots Goers
Name: Ziyi&AnqiAge: 18-35Status: Know what action cameras can do and want cameras that are easy to use, especially easy for editing.Demo: All incomes, ethnics, genders
I am an frequent traveler who likes various sporting events, but I want a less expensive action camera that has amazing customer supports.
Personal / Demographic
Attitudinal / Psychographic
Traveler Habits
Driving Insight
Addressable Need States
Verbatims (Barriers / Triggers)
• Photos and videos are easily editable and shareable.
• Strong customer care package, being there to solve their problems when they need help the most.
• Make customers feel more empowered and worry-free.
Ø Activities: • More physical activities: snorkeling, Scuba diving,
Mountain biking, Sky diving, Snowboarding, Surfing.
• Explore elusive places and exotic things to do.
• Try “weird” local foods.
Ø Camera use cases:• Capture the movements when taking physical
activities.
• Ask people to take pictures of themselves or take selfies when travel alone.
• Spend less time trying to pose for photos but spend more time on activities.
Ø Social media behaviors: • Active on Facebook, Instagram, and sport online
forums.
• Share cool experiences and show their achievements.
Ø Online search patterns:• Tend to evaluate choices and look for
recommendations.
• Aware of GoPro but still looking for action cameras for a tuned down adventurer.
• Look for stellar after-sale support system.
• Have problems with editing.
STRATEGY: COMPOSITE PROFILETraveler: The Tuned Down Adventurer
Creativity Reasoning
Plan ahead Go with the flow
Experience first Safety first
Jam-‐packed schedule Randomizedschedule
Challenge Comfort
Trail blazer Oldschool
Cutting-‐edge tech Practical tech
Discover & Learn
Investigate & Try
Use & Share
STRATEGY:TOUCHPOINT MODEL Composite profile – Traveler:The touristy spots goers
Traveler: The touristy spots
goers
• I don’t know what action camera can do for meBarrier
• There’s a whole new way to record journeysKey message
• ->PR / social / search->Launch video thru paid + organic distro ->Landing page->Bubble Cam content-> Online Store->Retail Store->Package
Touchpoint mix
•Discovers, views, clicks, website browsing, shopping Behavioral KPIs
• I am not sure if action camera associates with myself and my personalities. Barrier
• Bubble cam offers not only pro action cameras' features but also gives you easy access, practical functions as well.
Key message
• .->PR / social / search->Launch video thru paid + organic distro ->Landing page->Bubble Cam content->Online Store->Retail Store->Package
Touchpoint mix
• Shopping, activations, +1 Bubble Cam, shares, time spent, Bubble Cam backs
Behavioral KPIs
• There might be negative feedback appeared during using processBarrier
• Our service system is ready to solve any reflected negative feedback from our customers.
Key message
• ->Notifications ->Online promos, features-> txt / emailsTouchpoint mix
• Shopping, activations, +1 Bubble Cam, shares, time spent, Bubble Cam backsBehavioral KPIs
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Discover & Learn
Investigate & Try
Use & Share
STRATEGY:TOUCHPOINT MODEL Composite profile – Traveler:The Tuned Down Adventurer
Traveler: The tuned down adventurer
• I cannot decide which action camera would be more worthy compared to GoProBarrier
• It is cheaper than GoPro and easier to use
Key message
• ->PR / social / search->Launch video thru paid + organic distro ->Landing page->Bubble Camcontent->Online Store->Retail Store->Package
Touchpoint mix
•Discovers, views, clicks, Website browsing, shopping
Behavioral KPIs
• I need action camera, but I don’t know if this bubble cam can offer me professional functions that meet my videoing standard during adventure.
Barrier
• Bubble cam is designed and manufactured based on professional action cam standard and is reliable, waterproof, and convenient.
Key message
• .->PR / social / search->Launch video thru paid + organic distro ->Landing page->Bubble Camcontent->Online Store->Retail Store->Package
Touchpoint mix
• Shopping, activations, +1 Bubble Camshares, time spent, Bubble Cam backs
Behavioral KPIs
• I do not know after videotaping my adventure, how should I edit and shareBarrier
• Bubble Cam’s editing system is much easier to use than GoPro and it allows you to upload to social media instantly.
Key message
• ->Notifications ->Online promos, features-> txt / Social Media
Touchpoint mix
• Online Shopping, activations, +1 Bubble Cam, shares, time spent, Bubble Cambacks
Behavioral KPIs
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❖To showcase the features and benefits
❖To distribute marketing messages and practice content marketing
❖To listen to customers’ suggestions and complaints
❖To sell the products
https://bubblecamera.wordpress.com/
STRATEGY: BLOG-Customer interaction and selling channel
STRATEGY: INSTAGRAM-Go viral and go rad!
❖Reach out and get discovered by businesses, publishers, social media gurus, etc❖Involve customers to participate in the brand storytelling through hashtags❖Experiment on marketing messages with a trial-and-error approach
STRATEGY: FACEBOOK-The Tipmaster
❖Utilize the platform to share curated contents with our fan base, such as travel tips, photography tips, promotional videos, etc❖Analyze the customer profile based on their Facebook
activities, in order to enrich our customer database
STRATEGY: YOUTUBE-KOL Partnership
❖1st stage: Reach out to Vloggers who fit our brand personality, and provide them Bubble Cam for video shooting
❖2nd stage: Administrate YouTube video contests, and turn early adopters into brand evangelists
❖3rd stage: Identify the new influencer community, the “Bubble Generation”
❖Welcome customers to our brand!
❖Distribute sales offers and introduce new products
❖Encourage subscribers to forward our message to friends
STRATEGY: EMAIL- Conversion to sales
Dear%customer,Help%a%friend%sign%up%Bubble%Cam%Newsletter%and%get%10%%off%on%next%purchases%for%both%of%you!
STRATEGY: OUTDOOR ACTIVITIES SPONSORSHIPS
Grassroot Riders Water Bubble Festival Renegade Craft Fair
SEARCH ENGINE OPTIMIZATION
Negative Keywords:
Bubble wrapBubble gun toyBubble gumBubble bathHow to blow a bubbleSpongebob Squarepants: Bubble Blower
Keywords:
Bubble cameraAction cameraSports cameraGoProWaterproof cameraCamera reviewsBest travel cameraSocial media cameraUser-friendly cameraFun camera Camera effectsCamera for solo travelerHow to take photos when travel alone
1st Year 2nd Year 3rd Year
Email Campaign
$21,600*(Reach 415,000 subscribers)
N/A N/A
Google Adwords $25,208**(“travel camera”, “bubble cam”)
$49,005(Add “action camera”)
$61,425(Add “best travelcamera)
Out-of-home $3,192(Cost to set up booth to sell cameras)
N/A $12,589(Cost to sponsor three selected events)
YouTube
Total Cost
Total Revenue
N/A
$50,000
$99,500,000
$995(Free cameras given to vloggers)
$50,000
$199,000,000
$995(Free cameras given to vloggers)
$75,000
$298,500,000
BUDGET