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BUBBLE CAMERA ANQI, JINGYI, YANG

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BUBBLE CAMERAANQI, JINGYI, YANG

AGENDA

BACKGROUNDIndustry + Competitor

PRODUCTBrand positioning + Features + Service System

STRATEGYCustomers profile + Touchpoint Models + Channels

CREATIVE IDEA

BUDGET

BACKGROUNDIndustry + Competitor

Worldwide Action camera market grew 44% in 2014, reaching 7.6 million units, with a retail value of 3.2 billion dollars, unit sales rose 38% in North America, but the biggest growth is in Asian Pacific region with 114% increase.

Sony

ContourDecathlon

Drift Innovation

Neo Sports Camera

Go Bandit1.

DIRECT SUBSTITUTION

2. PRODUCT CATEGORY

Nikon

Olympus

PanasonicSamsung

Canon

Lumix

Apple

Polaroid

Nokia

Samsung

3. GENERIC COMPETITION

BACKGROUND: INDUSTRY

BACKGROUND: INDUSTRY

Key factors that influence Action camera:

Holiday

Extreme sports

New innovations

Seasonal cycle

Musical festivals

:  

BACKGROUND: INDUSTRY- Porter‘s five forces

Threat of New Entry

BuyerPower

Threat of Substitution

Supplier Power

Competitive Rivalry

Threat of new entrants: Large electronic company not yet in this market, Apple

Buyer Power: Less than 10 brands customers can switch to

Supplier Power: Manufacturers are inclined to offer cheaper prices since market is growing and price of technology is dropping

Threat of substitutes: Customers may become loyal on our products

Competitive intensity: very high with the existence of large companies like GoPro and possibility of Apple’s move into market

BACKGROUND: COMPETITORS

Product Competitors

BACKGROUND: COMPETITORS

Generic Competitors - Smartphones

BACKGROUND: EXAMPLES OF FAILED ATTEMPTS

A photo taken by iPhone in a waterproof bag.

BACKGROUND: EXAMPLES OF FAILED ATTEMPTS

A typical GoPro Video shot by amateur: disaster

BACKGROUND: COMPETITORS

Sources:https://codyhulseyblogs.files.wordpress.com/2014/12/completesituationanalysisgopro.pdf

PRODUCTBrand positioning + Features + Service System

PRODUCT: BRAND POSITIONING

Sources:https://codyhulseyblogs.files.wordpress.com/2014/12/completesituationanalysisgopro.pdf

BUBBLE CAMERA

PRODUCT: BRAND POSITIONING

Sources:https://codyhulseyblogs.files.wordpress.com/2014/12/completesituationanalysisgopro.pdf

BUBBLE CAMERA

Photographers +Photography fans Travelers

+Daily users

“Pro” fans

PRODUCT: TARGET GROUP

Travelers

The Tuned Down Adventurer The touristy spots goers

PRODUCT: USE CASE

TAKE

SHAREEDIT

SERVICE

PRODUCT: BRAND POSITIONING

“Easy to take, easy to edit, easy to share.”

Tone

Easy, interesting and colorful.

PRODUCT: EASY TO TAKE

Up to 1080p60

12MP/30fps Burst

Waterproof One-button control

720 degree view area

Super mini size adjustable lense;Wearable and easy to be fixed to the wall

v

PRODUCT: EASY TO EDIT

2T Storage space and automatic cloud upload

4.5 Inch screen; Easy-to-edit platform with templates to make amazing video clips and stylish pictures

Build-in Wifi

v

PRODUCT: EASY TO SHARE

Connected  with  social  media  accounts.

One-­click  share  feature  allows  instant  sharing  on  social  media.

1

2

v

PRODUCT: SERVICE SYSTEM

Customer service

Video editing team

- First time free- $10 / 30s customized video- Person to person service

- 30 days free return- Free cleaning- Easy long-distance mailing fixing

v

PRODUCT: PRICE

ONLY FOR$199!!!

STRATEGYCustomers profile + Touchpoint Models + Channels

Name:  Tim&JingyiAge:  18-­35Status:  Average  tourists  who  explore  mainstream  attractions,  often  don’t  find  action  camera  usefulDemo:  All  incomes,  ethnics,  genders

I  look  forward  to  owning  an  user-­friendly  action  camera  that  brings  out  the  active  side  of  me.    

Personal  /  Demographic

Attitudinal  /  Psychographic

Traveler  Habits

Driving  Insight

Addressable  Need  States

Verbatims  (Barriers  /  Triggers)

• Photos  and  videos  are  easily  editable  and  shareable.• Strong  customer  care  package,  being  there  to  answer  their  questions.

• Make  customers  feel  less  intimidated  to  use  action  camera  and  feel  more  active.

Ø Activities:  • Go  to  the  major  attractions.  • Have  a  bucket  list  of  “must-­sees”.  

• Less  physical  activities.

Ø Camera  use  cases:• Take  multiple  photos  just  in  case.

• Ask  people  to  take  pictures  of  themselves  or  take  selfies.

• Have  artistic  eyes,  willing  to  make  efforts  for  the  perfect  shots.

• Often  don’t  associate  themselves  with  action  cameras.

Ø Social  media  behaviors:  • Active  on  Facebook  and  Instagram.

• Expect  to  be  able  to  share  trip  photos  in  a  timely  manner,  and  expect  to  be  seen  as  a  more  seasoned  travellers.

Ø Online  search  patterns:• Search  for  cameras  that  suit  travelers.

• Looking  for  cameras  that  are  not  too  sporty.

• Tend  to  evaluate  choices  and  look  for  recommendations.

Creativity Reasoning

Plan  ahead Go  with  the  flow

Experience first Safety   first

Jam-­‐packed  schedule   Randomizedschedule

Challenge   Comfort

Trail  blazer Oldschool

Cutting-­‐edge tech Practical tech

STRATEGY: COMPOSITE PROFILETraveler: The Touristy Spots Goers

Name:  Ziyi&AnqiAge:  18-­35Status:  Know  what  action  cameras  can  do  and  want  cameras  that  are  easy  to  use,  especially  easy  for  editing.Demo:  All  incomes,  ethnics,  genders

I  am  an  frequent    traveler  who  likes  various  sporting  events,  but  I  want  a  less  expensive  action  camera  that  has  amazing  customer  supports.  

Personal  /  Demographic

Attitudinal  /  Psychographic

Traveler  Habits

Driving  Insight

Addressable  Need  States

Verbatims  (Barriers  /  Triggers)

• Photos  and  videos  are  easily  editable  and  shareable.

• Strong  customer  care  package,  being  there  to  solve  their  problems  when  they  need  help  the  most.

• Make  customers  feel  more  empowered  and  worry-­free.

Ø Activities:  • More  physical  activities:  snorkeling,  Scuba  diving,  

Mountain  biking,  Sky  diving,  Snowboarding,  Surfing.

• Explore  elusive  places    and  exotic  things  to  do.

• Try  “weird”  local  foods.

Ø Camera  use  cases:• Capture  the  movements  when  taking  physical  

activities.

• Ask  people  to  take  pictures  of  themselves  or  take  selfies  when  travel  alone.

• Spend  less  time  trying  to  pose  for  photos  but  spend  more  time  on  activities.

Ø Social  media  behaviors:  • Active  on  Facebook,    Instagram,  and  sport  online  

forums.

• Share  cool  experiences  and  show  their  achievements.

Ø Online  search  patterns:• Tend  to  evaluate  choices  and  look  for  

recommendations.

• Aware  of  GoPro but  still  looking  for  action  cameras  for  a  tuned  down  adventurer.

• Look  for  stellar  after-­sale  support  system.

• Have  problems  with  editing.

STRATEGY: COMPOSITE PROFILETraveler: The Tuned Down Adventurer

Creativity Reasoning

Plan  ahead Go  with  the  flow

Experience first Safety   first

Jam-­‐packed  schedule   Randomizedschedule

Challenge   Comfort

Trail  blazer Oldschool

Cutting-­‐edge tech Practical tech

Discover  &  Learn

Investigate  &  Try

Use  &  Share

STRATEGY:TOUCHPOINT MODEL Composite profile – Traveler:The touristy spots goers

Traveler:  The  touristy  spots  

goers

• I  don’t  know  what  action  camera  can  do  for  meBarrier

• There’s  a  whole  new  way  to  record  journeysKey  message

• -­>PR  /  social  /  search-­>Launch  video  thru  paid  +  organic  distro  -­>Landing  page-­>Bubble  Cam  content-­>  Online  Store-­>Retail  Store-­>Package

Touchpoint  mix

•Discovers,  views,  clicks,  website  browsing,  shopping  Behavioral  KPIs

• I  am  not  sure   if  action   camera  associates  with  myself  and  my  personalities.  Barrier

• Bubble   cam  offers   not  only    pro  action  cameras'  features   but  also  gives  you  easy  access,  practical   functions   as  well.  

Key  message

• .-­>PR  /  social   /  search-­>Launch   video   thru  paid  +  organic   distro  -­>Landing   page-­>Bubble   Cam content-­>Online   Store-­>Retail  Store-­>Package

Touchpoint  mix

• Shopping,  activations,  +1  Bubble  Cam,  shares,  time  spent,  Bubble  Cam backs

Behavioral  KPIs

• There might be negative feedback appeared during using processBarrier

• Our service system is ready to solve any reflected negative feedback from our customers.

Key message

• ->Notifications ->Online promos, features-> txt / emailsTouchpoint mix

• Shopping, activations, +1 Bubble Cam, shares, time spent, Bubble Cam backsBehavioral KPIs

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Discover  &  Learn

Investigate  &  Try

Use  &  Share

STRATEGY:TOUCHPOINT MODEL Composite profile – Traveler:The Tuned Down Adventurer

Traveler:  The  tuned  down  adventurer

• I  cannot  decide  which  action  camera  would  be  more  worthy  compared  to  GoProBarrier

• It  is  cheaper  than  GoPro and  easier  to  use

Key  message

• -­>PR  /  social   /  search-­>Launch   video  thru  paid   +  organic  distro  -­>Landing   page-­>Bubble   Camcontent-­>Online   Store-­>Retail  Store-­>Package

Touchpoint  mix

•Discovers,  views,  clicks,    Website  browsing,  shopping

Behavioral  KPIs

• I  need  action  camera,  but  I  don’t  know  if  this  bubble  cam  can  offer  me  professional  functions  that  meet  my  videoing  standard  during  adventure.    

Barrier

• Bubble   cam  is  designed   and   manufactured  based   on  professional   action  cam  standard   and  is  reliable,  waterproof,   and   convenient.  

Key  message

• .-­>PR  /  social   /  search-­>Launch   video   thru  paid  +  organic  distro  -­>Landing   page-­>Bubble   Camcontent-­>Online   Store-­>Retail  Store-­>Package

Touchpoint  mix

• Shopping,  activations,  +1  Bubble  Camshares,  time  spent,  Bubble  Cam backs

Behavioral  KPIs

• I do not know after videotaping my adventure, how should I edit and shareBarrier

• Bubble Cam’s editing system is much easier to use than GoPro and it allows you to upload to social media instantly.

Key message

• ->Notifications ->Online promos, features-> txt / Social Media

Touchpoint mix

• Online Shopping, activations, +1 Bubble Cam, shares, time spent, Bubble Cambacks

Behavioral KPIs

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STRATEGY: MARKETING STRATEGY

❖To showcase the features and benefits

❖To distribute marketing messages and practice content marketing

❖To listen to customers’ suggestions and complaints

❖To sell the products

https://bubblecamera.wordpress.com/

STRATEGY: BLOG-Customer interaction and selling channel

STRATEGY: BLOG

STRATEGY: BLOG-Customer interaction and selling channel

STRATEGY: BLOG-Customer interaction and selling channel

STRATEGY: BLOG

STRATEGY: BLOG-Customer interaction and selling channel

STRATEGY: INSTAGRAM-Go viral and go rad!

❖Reach  out  and  get  discovered  by  businesses,  publishers,  social  media  gurus,  etc❖Involve  customers  to  participate  in  the  brand  storytelling  through  hashtags❖Experiment  on  marketing  messages  with  a  trial-­and-­error  approach

STRATEGY: INSTAGRAM-Go viral and go rad!

STRATEGY: INSTAGRAM-Go viral and go rad!

STRATEGY: FACEBOOK-The Tipmaster

❖Utilize the platform to share curated contents with our fan base, such as travel tips, photography tips, promotional videos, etc❖Analyze the customer profile based on their Facebook

activities, in order to enrich our customer database

STRATEGY: YOUTUBE-KOL Partnership

❖1st stage: Reach out to Vloggers who fit our brand personality, and provide them Bubble Cam for video shooting

❖2nd stage: Administrate YouTube video contests, and turn early adopters into brand evangelists

❖3rd stage: Identify the new influencer community, the “Bubble Generation”

❖Welcome customers to our brand!

❖Distribute sales offers and introduce new products

❖Encourage subscribers to forward our message to friends

STRATEGY: EMAIL- Conversion to sales

Dear%customer,Help%a%friend%sign%up%Bubble%Cam%Newsletter%and%get%10%%off%on%next%purchases%for%both%of%you!

STRATEGY: OUTDOOR ACTIVITIES SPONSORSHIPS

Grassroot Riders Water Bubble Festival Renegade Craft Fair

SEARCH ENGINE OPTIMIZATION

Negative Keywords:

Bubble wrapBubble gun toyBubble gumBubble bathHow to blow a bubbleSpongebob Squarepants: Bubble Blower

Keywords:

Bubble cameraAction cameraSports cameraGoProWaterproof cameraCamera reviewsBest travel cameraSocial media cameraUser-friendly cameraFun camera Camera effectsCamera for solo travelerHow to take photos when travel alone

CREATIVE IDEA

Grab Your Bubble

Harry Potter and the Magic Bubble

Mona Lisa Bubblehands

David’s Secret Weapon: Bubble Cam

Bubble yell

Bubblinoculars

Bubble smell

This Bubble is Chairman-approved

Let’s go for the Bubble Revolution!

BUDGET

1st Year 2nd Year 3rd Year

Email Campaign

$21,600*(Reach 415,000 subscribers)

N/A N/A

Google Adwords $25,208**(“travel camera”, “bubble cam”)

$49,005(Add “action camera”)

$61,425(Add “best travelcamera)

Out-of-home $3,192(Cost to set up booth to sell cameras)

N/A $12,589(Cost to sponsor three selected events)

YouTube

Total Cost

Total Revenue

N/A

$50,000

$99,500,000

$995(Free cameras given to vloggers)

$50,000

$199,000,000

$995(Free cameras given to vloggers)

$75,000

$298,500,000

BUDGET

BUDGET: APPENDIX

BUDGET: APPENDIX

BUBBLE CAMERAANQI, JINGYI, YANGTHANKS