bucking the trend - is “family” the next theme restaurant?
TRANSCRIPT
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Bucking The Trend: Is “Family” The Next Theme Restaurant?
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Introduction
Stephen Waite regenerates his Big house Brewing Company
His business partner, Eric Shilling want to create a family-friendly restaurant with:
• Miniature golf in summer• Outdoor ice skating in winter• Clowns and Magicians the whole
year round
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Waite and Shilling's whole projects is
bucking the trend of locating chains near
other chains to drive traffic, predicting
that people are getting tired of chains.
Having dishes that a indigenous to the area will set restaurant apart
from crowd of national chain restaurant and attractions that
make up the American suburban landscape.
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Although family oriented dining is not new, it may very
well be the new trend in theme restaurant.
In some cases, consumers have stayed away because they are tired of the same
theme.
It’s also because consumers demand higher
quality than the theme restaurant provide.
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Even through Waite and Shilling want their family entertainment venue to be different from the chains in the nearby
area, they are already looking at turning their idea into a local chain.
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Question OneQUESTION ONE
What type of consumer buying decision best describe dining at Waite and
Shilling’s new family restaurant and entertainment complex? Is it different
than decision made to dine at McDonalds's new edutainment
restaurant? At a regular McDonald’s restaurant? How?
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What type of consumer buying decision best describe dining at Waite and Shilling’s new family restaurant and entertainment
complex?
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Limited decision making
Requires moderate amount of time for
gathering information and deliberating about
an unfamiliar brand in a familiar product
category.
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WHY ah?
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Explanations
Renewing their theme
Consumer will have to spend their time to
gather information to know about the new
Waite and Shilling’s restaurant
The consumer also will compare the new
restaurant with the other restaurant that
practiced the same theme.
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Is it different than decision made to dine at McDonalds's new edutainment restaurant? At a
regular McDonald’s restaurant? How?
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QUESTION TWO
List the factors that would influence a consumer to spend his or her
dining budget at a family entertainment-themed restaurant. Include cultural, social, individual
and psychological factors on your list
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17
Factors Influencing Buying Decisions
Social Factors
Individual Factors
Psycho-logical Factors
Cultural Factors
CONSUMERDECISION-MAKINGPROCESS
BUY /
DON’T BUY
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Explanations
Culture
Social
Freshly made Local Cuisine
Family or relation to dine in (norms)
Spend time on with others (Socialize)
RG – influence them to dine here
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Individual
Psychological
Gender – women; freshly made local food ( good for
diet)Age – provide food with
excellent taste for everyonePSL- dine because of their
personality
Physiological
Safety
Social
Esteem
Self-Actualization
Perception – price , quality and brand names
MotivationsLearn & beliefs
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QUESTION THREE
What influences on consumer decision making do you think are contributing to
the decline performance of once-popular theme chains, like the Hard Rock Café, The Gap, The Disney Store and the Warner Bros. Store? Based on the factors you Identify, Do you think that opening a new theme restaurant is wise? Why or
why not?
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Why the once-popular theme restaurants and store decline?
Maintenance Problem
Consumer Demand Changes
High Cost
Technological Changes
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Do you think that opening a new theme restaurant is wise? Why or why not?
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Know your competitors
PriceStrategic locations
The themeThe food
itself. (Quality)
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Target Customers
Age Gender
Background Race
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Be different
Study food trend
Advertise frequently
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There are no right and wrong answers, it’s just a matter of opinion i.e. a part of learning process.
Mister ShapikaMiss PalahMiss Ajri