Thinking problem management!

Prepared by: <First name, Surname>

Unbudgeted expenditure approval form

Service desk reference <Reference>Name of service for which budget exception is being requested<Name of service in catalogue>Requested By (Non-IT):

<Job description> Technical Contact:

<Designated team>

Business Unit: <Name of business unit> IT Team: <Name of IT team>DatesRequesting date

<dd/mm/yy> Projected GO Live! date

<dd/mm/yy>

Business Justification<Description of justification>

Reasons for budget exception Why was this expenditure not in the budget

<Description of reasons>Costs

Component Rate AmountCAPEX: Description of expenditure

1 <Name of expenditure> <x> <Rx.xx>2 <Name of expenditure> <x> <Rx.xx>3 <Name of expenditure> <x> <Rx.xx>4 <Name of expenditure> <x> <Rx.xx>

Subtotal <Rx.xx>LABOUR: Hours to be Spent

1 <Name of expenditure> <x> <Rx.xx>2 <Name of expenditure> <x> <Rx.xx>3 <Name of expenditure> <x> <Rx.xx>4 <Name of expenditure> <x> <Rx.xx>

Subtotal <Rx.xx>MISCELLANEOUS: Description of Expenditure

1 VAT <x> <Rx.xx>2 <Name of expenditure> <x> <Rx.xx>3 <Name of expenditure> <x> <Rx.xx>4 <Name of expenditure> <x> <Rx.xx>

Subtotal <Rx.xx>Grand Total <Rx.xx>

Method of Allocation / Allocation model to be used<% allocations to business units>

Operational considerations Is this a capacity issue? Yes <X> No <X>Capacity Number of users – historical vs. projected

<Number>/<Number>

Capacity Predicted Transactional volume <Rate, performance prediction>Trending analysis Please including any output from monitoring, service desk and performance tools

<Trending>Project If there is no project then requester assumes directly all risks and operational

<project name>

impacts

Risk management Consider the people, process, products and partners involved

<Descriptions of risks>Risk impact (I) Best practice CIA analysis (CRAMM)

Confidentiality=<Public, Restricted, Confidential> Integrity=<Very High, High, Moderate> Availability=<Mandatory, Very High, High, Moderate>

Risk vulnerability (M) What are the chances of disruptions occurring considering loss, error or failure?

<High, Moderate, Low> Loss probability<High, Moderate, Low> Error probability<High, Moderate, Low> Failure probability

Countermeasures (CM) What is being done to prevent disruptions?

<Description of countermeasures>

Authorizations (Sign off)Requesting BU <Signature>

Stakeholders Accepted If rejected associated risks are accepted

<Yes,No> Stakeholder 1 <Signature>

Stakeholder 2 <Signature>

Stakeholder 3 <Signature>

Stakeholder 4 <Signature>

Financial Accepted If rejected associated risks are accepted

<Yes,No> <Signature>

Thinking problem management! Budget Exception, Page: 2