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Page 1: Budgeting & Objective

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Establishing Objectivesand Budgeting for the

Promotional Program

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

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Focus & Coordination

Focus & Coordination

Plans & Decisions

Plans & Decisions

Measurement& Control

Measurement& Control

Plans & Decisions

Plans & Decisions

Focus & Coordination

Focus & Coordination

Value of Objectives

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Objectives

Objectives

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Attainable

Attainable

Measurable

Measurable

Specific

Specific

Realistic

Realistic

Specific

Specific

Measurable

Measurable

Attainable

Attainable

Realistic

Realistic

Not MutuallyExclusive

Not MutuallyExclusive

Characteristics of Objectives

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Objectives

Objectives

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Advertising Can Shape Corporate Images

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin +

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Vs.Vs.

MarketingObjectives

MarketingObjectives

• Generally stated in the

firm’s marketing plan• Achieved through the

overall marketing plan

• Quantifiable, such assales, market share, ROI

• To be accomplished in agiven period of time

• Must be realistic andattainable to be effective

• Generally stated in thefirm’s marketing plan

• Achieved through theoverall marketing plan

• Quantifiable, such assales, market share, ROI

• To be accomplished in agiven period of time

• Must be realistic andattainable to be effective

MarketingObjectives

MarketingObjectives

Marketing Versus Communications Objectives

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

CommunicationsObjectives

CommunicationsObjectives

• Derived from the overall

marketing plan• More narrow than

marketing objectives

• Based on particular communications tasks

• Designed to deliver appropriate messages

• Focused on a specifictarget audience

• Derived from the overallmarketing plan

• More narrow thanmarketing objectives

• Based on particular communications tasks

• Designed to deliver appropriate messages

• Focused on a specifictarget audience

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TheEconomy

TheEconomyDistribution

Distribution Technology

Technology Price Policy

Price Policy

Promotion

Promotion Competition

Competition ProductQuality

ProductQuality

Price Policy

Price PolicyTechnology

TechnologyDistribution

Distribution

ProductQuality

ProductQualityCompetition

CompetitionPromotion

Promotion

Many Different Factors Affect Sales

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

$ALE$

$ALE$

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Sales As Advertising Objectives

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin +

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Direct Response Ads Seek Sales

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin +

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Many Ads Seek Communications Objectives

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin +

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Advertising and Movement Toward Action

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Teaser campaigns

AffectiveRealm of emotions.Ads change attitudesand feelings

CognitiveRealm of thoughts.Ads provideinformation and facts.

ConativeRealm of motives.Ads stimulate ordirect desires.

 “Image” copyStatus, glamour appeals

AnnouncementsDescriptive copyClassified adsSlogans, jingles, skywriting

Competitive adsArgumentative copy

Point of purchaseRetail store ads, Deals “Last-chance” offersPrice appeals, Testimonials

Purchase

Conviction

Preference

Liking

Knowledge

Awareness

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Image Ads Can Have a StrongEffect on Preference

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

+

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20% Trial   C  o   n   a   t    i   v  e

40% Liking   A   f   f

  e  c   t    i   v

  e

90% Awareness   C  o  g    n   i   t   i

   v  e

5% Use

70% Knowledge

25% Preference

90% Awareness

70% Knowledge

40% Liking

25% Preference

20% Trial

Pyramid of Communications Effects

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

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The DAGMAR Approach

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Define

 Advertising

Goals for 

M easuring

 AdvertisingResults

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Specific Objective: MembershipSpecific Target: Avid Golfers

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

*Click outside of the video screen to advance to the next slide

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Attitude - BehaviorRelationship

Attitude - BehaviorRelationship

Response HierarchyProblems

Response HierarchyProblems

Response HierarchyProblems

Response HierarchyProblems

Attitude - BehaviorRelationship

Attitude - BehaviorRelationship

Sales ObjectivesNeeded

Sales ObjectivesNeeded Inhibits CreativityInhibits CreativityCostly and

Impractical

Costly andImpractical

Sales ObjectivesNeeded

Sales ObjectivesNeeded

Costly andImpractical

Costly andImpractical

DAGMAR Difficulties

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Legitimate ProblemsLegitimate Problems

Questionable ObjectionsQuestionable Objections

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 Advertising Through Media

 Acting on Consumers

Advertising-Based View of Communications

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

h S ' Ob

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The San Diego Zoo's Objective is toAttract Visitors

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

*Click outside of the video screen to advance to the next slide

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Balancing Objectives and Budgets

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Dollars Goals

What we’rewilling and

able to spend

What we needto achieve our

objectives

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Marginal Analysis

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Advertising / Promotion in $

Sales

in$

Point A

Profit

Sales Gross Margin

Ad. Expenditure

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BASIC Principle of Marginal Analysis

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

IncreaseSpending

IncreaseSpending

DecreaseSpending

DecreaseSpending

HoldSpending

HoldSpending

If the increased cost is lessthan the incremental(marginal) return

If the increased cost is lessthan the incremental(marginal) return

If the increased cost is equalto the incremental (marginal)return.

If the increased cost is equalto the incremental (marginal)return.

If the increased cost is morethan the incremental(marginal) return

If the increased cost is morethan the incremental(marginal) return

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Assumptions for Marginal Analysis

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Sales are theprincipal

objective of advertising

and promotion

Sales are the result of advertisingand promotion, and nothing else

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Advertising Sales/Response Functions

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

Increm

entalSale

s

Advertising Expenditures

A. Concave-DownwardResponse Curve

Increm

enta

lSale

s

Advertising Expenditures

Range A Range B Range C  

B. S-ShapedResponseFunction

High

Spendin

g

LittleEffect

Initial

Spending

LittleE

ffect

Middle

Level

HighE

ffect

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The Promotion Budget Is Set to Stay Within

the Spending Limit

The Promotion Budget Is Set to Stay Withinthe Spending Limit

Top Management Sets the Spending LimitTop Management Sets the Spending LimitTop Management Sets the Spending LimitTop Management Sets the Spending Limit

Top-Down Budgeting

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

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AffordableMethod

AffordableMethod

AffordableMethod

AffordableMethod

CompetitiveParity

CompetitiveParity

Percentageof Sales

Percentageof Sales

Return onInvestment

Return onInvestment

ArbitraryAllocationArbitraryAllocation Percentage

of SalesPercentageof Sales

CompetitiveParity

CompetitiveParity

ArbitraryAllocationArbitraryAllocation

Top-Down Budgeting Methods

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

TopManagement

TopManagement

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Total Budget Is Approved byTop ManagementTotal Budget Is Approved byTop Management

Cost of Activities are BudgetedCost of Activities are Budgeted

Activities to Achieve ObjectivesAre Planned

Activities to Achieve ObjectivesAre Planned

Promotional Objectives Are SetPromotional Objectives Are Set

Cost of Activities are BudgetedCost of Activities are Budgeted

Activities to Achieve ObjectivesAre Planned

Activities to Achieve ObjectivesAre Planned

Promotional Objectives Are SetPromotional Objectives Are Set

Bottom-Up Budgeting

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

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Estimate Costs Associated with Tasks(determine costs of advertising,promotions, etc…)

Estimate Costs Associated with Tasks(determine costs of advertising,promotions, etc…)

Determine Specific Tasks(advertise on market area television andradio and local newspapers)

Determine Specific Tasks(advertise on market area television andradio and local newspapers)

Establish Objectives(create awareness of new product among20 percent of target market)

Establish Objectives(create awareness of new product among20 percent of target market)

Determine Specific Tasks(advertise on market area television andradio and local newspapers)

Determine Specific Tasks(advertise on market area television andradio and local newspapers)

Establish Objectives(create awareness of new product among20 percent of target market)

Establish Objectives(create awareness of new product among20 percent of target market)

Objective and Task Method

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

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Are There Economies of Scale?

© 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

No evidence to support this!No evidence to support this!

No evidence to support this!No evidence to support this!

No evidence to support this!No evidence to support this!

Proposition I

Larger firms can support their brands with lower relativeadvertising costs than smaller firms.

Proposition IIThe leading brand in a product group enjoys lower advertisingcosts per sales dollar than do other brands.

Proposition IIIThere is a static relationship between advertising costs perdollar of sales and the size of the advertiser.

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Ad Spending and Share of Voice

Decrease–find aDefensible Niche

Decrease–find aDefensible Niche Increase to DefendIncrease to Defend

Attack With LargeSOV Premium

Attack With LargeSOV Premium

Maintain ModestSpending Premium

Maintain ModestSpending PremiumC

omp e

titor’s

Shareo

fV

oice

High

Low

HighLowYour Share of Market