Bugtracking 101Michelangelo van Dam

Macq Electronique 2010, Brussels

Michelangelo van Dam

• Independent Consultant

• Zend Certified Engineer (ZCE)

- PHP 4 & PHP 5

- Zend Framework• Co-Founder of PHPBenelux• Shepherd of “elephpant” herds

For more information, please check out our website http://www.macqel.eu

TAIL ORMAD E SO LU T IO NS

Macq électronique, manufacturer and developer, proposes you a whole series of electronic and computing-processing solutions for industry, building and road traffic.

Macq électronique has set itself two objectives which are essential for our company :

developing with competence and innovation earning the confidence of our customers

Macq électronique presents many references carried out the last few years which attest to its human and technical abilities to meet with the greatest efficiency the needs of its customers.

Bug tracking

• follow up on a project- issue reporting- change requests- project status- documentation provider• targeted audience- customer: to provide feedback- manager: to distribute tasks and follow up- developer: task list and to-do’s

Common in OS projects

• Zend Framework (Jira)• Apache (Bugzilla)• Mozilla (Bugzilla)• PHPUnit (Trac)• …

Popular tools

Common features

• issue reporting• change log• account management• integration with versioning systems• notification distribution- email- RSS/ATOM• open API for third party apps- providing a web service- using other web services

What is a bug ?

A software bug is the common term used to describe an error, flaw, mistake, failure, or fault in a computer program or system that produces an incorrect or unexpected result, or causes it to behave in unintended ways

source: WikiPedia

Bug lifecycle

Mantis BT

• PHP application- easy integration within a PHP environment- easy for adding custom features• active community• open architecture

Mantis User Interface

My view

Issues overview

Report an issue

Issue detail

Change log

Roadmap

My account

Billing

Twitter integration

Demo

Resources

Open Source solutionsMantisBT - http://www.mantisbt.org

Bugzilla - http://www.bugzilla.orgGforge - http://www.gforge.orgTrac - http://trac.edgewall.org

Commercial SolutionsJira - http://www.atlassian.com

Credits

Wikipedia Logohttp://commons.wikimedia.org/wiki/File:Wikipedia-logo.png

Bug Lifecyclehttp://commons.wikimedia.org/wiki/File:Bugzilla_Lifecycle_color-aqua.png

Thank you !

Slides on Slidesharehttp://www.slideshare.net/group/macqel

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