build a culture of recognition - terryberry · build a culture of recognition. c a r e e r r m i l...
TRANSCRIPT
800.253.0882www.terryberry.com
MY NOTES: Ideas & Action Items
Build a Culture of Recognition
career milestones performance recognition
m
anag
er-driven recognition peer 2 pee
r re
cogn
ition
custo
mer praise spot recognition award selection on/offline communicatio
n training
, tools & analytics
1YEAR
5 YEARS 3YEARS
Analytics
360 RECOGNITION PLATFORM
Recognition Programs that Work Together Integrate Service Awards, Performance Points, Peer Recognition, & more...in one easy-to-use platform.
Plug & Play as Needed The 360 Recognition platform lets you easily add in recognition programs as you grow.
Create a Culture of RecognitionFormal, Informal & Day-to-Day Recognition experiences are integrated under one canopy.
True Performance Visibility Get powerful metrics & reports on how recognition is impacting your business.
career milestones performance recognition m
anager-driven recog
nitio
n p
ee
r 2 p
eer recognition customer praise spot recognition award se
lectio
n
on
/off
line
com
mun
icat
ion
tra
inin
g, t
ool
s &
anal
ytic
s
1YEAR
5 YEARS 3
YEARS
Analytics
Peer-to-Peer Recognition, Social Media Style
DAY-T
O-D
AY
RECOGNITION
FORM
AL
INFORMAL
ACHIEVE PERFECT BALANCE
A healthy, well-balanced culture of recognition has 3 supporting
legs... Day-to-Day Recognition, Informal Recognition, and Formal
Recognition. Terryberry’s complete set of solutions can help you with
any or all!
> Real time Recognition Wall showcases accomplishments
> Recognition moments are tied to YOUR core values
> Stay connected on the go with the mobile app
> Optional Integration> Easy to use & simple to manage
One hub = better performance
Participants give and receive recognition for great work
Capture and Share Customer Praise
> Collect customer testimonials in one place
> Integrate with other 360 Recognition modules for tangible awards and additional recognition features
> Encourage more positive customer feedback
> Gain visibility for what’s important to your customers
> Easily spot your top customer service talent
serviceAwards
Commemorate Years of Service Milestones
> Recognition from hire to retire> Personalized awards> Personalized milestone videos > Anniversary tracking> Notifications and reminders
Recognize and Reward Top Performers
> Design> Measure> Communicate> Reward
800.253.0882 www.terryberry.com
7 Tips for Effective Employee Incentive Programs
Rewarding PerformanceA Checklist for Effective Employee Incentive Programs
4. Promote Employee Incentive Programs Frequently
If you’re involved in running employee incentive programs, remember to put on your
marketing hat. Your participants must remember the incentive program exists in order
for it to change behavior. Create a communication plan that promotes your program
frequently to participants. Place visible reminders of the program in your employees’
work areas. Consider giving participants a small promotional item with the logo of your
employee incentive program that they can keep on their desk or in their personal work
area. At the start of the qualifying period, get your participants geared up by kicking
off the program with some hype and fanfare. These employee incentive launch ideas
will give you some strategies you can use.
5. Keep Participants Informed of Where They Stand
Participants should know at all times where
they stand in relation to others in the
employee incentive program and how they
are progressing toward their goals. Create
a leaderboard where participants can view
their stats in real time, seeing how they
stack up to others and to the end goal. The
leaderboard should be accessible and visible
as employees are working toward the goals.
This will help them stay focused on the
objectives and keep their “eye on the prize.”
Olivia
Team Member
Leaderboard
Percent of Goal
88%
72%
40%
33%
Kwasi
Brad
Mary
career milestones performance recognition
m
anag
er-driven recognition peer 2 pee
r re
cogn
ition
custo
mer praise spot recognition award selection on/offline communicatio
n training
, tools & analytics
1YEAR
5 YEARS 3YEARS
Analytics
360 RECOGNITION PLATFORM
Recognition Programs that Work Together Integrate Service Awards, Performance Points, Peer Recognition, & more...in one easy-to-use platform.
Plug & Play as Needed The 360 Recognition platform lets you easily add in recognition programs as you grow.
Create a Culture of RecognitionFormal, Informal & Day-to-Day Recognition experiences are integrated under one canopy.
True Performance Visibility Get powerful metrics & reports on how recognition is impacting your business.
career milestones performance recognition m
anager-driven recog
nitio
n p
ee
r 2 p
eer recognition customer praise spot recognition award se
lectio
n
on
/off
line
com
mun
icat
ion
tra
inin
g, t
ool
s &
anal
ytic
s
1YEAR
5 YEARS 3
YEARS
Analytics
Peer-to-Peer Recognition, Social Media Style
DAY-T
O-D
AY
RECOGNITION
FORM
AL
INFORMAL
ACHIEVE PERFECT BALANCE
A healthy, well-balanced culture of recognition has 3 supporting
legs... Day-to-Day Recognition, Informal Recognition, and Formal
Recognition. Terryberry’s complete set of solutions can help you with
any or all!
> Real time Recognition Wall showcases accomplishments
> Recognition moments are tied to YOUR core values
> Stay connected on the go with the mobile app
> Optional Integration> Easy to use & simple to manage
One hub = better performance
Participants give and receive recognition for great work
Capture and Share Customer Praise
> Collect customer testimonials in one place
> Integrate with other 360 Recognition modules for tangible awards and additional recognition features
> Encourage more positive customer feedback
> Gain visibility for what’s important to your customers
> Easily spot your top customer service talent
serviceAwards
Commemorate Years of Service Milestones
> Recognition from hire to retire> Personalized awards> Personalized milestone videos > Anniversary tracking> Notifications and reminders
Recognize and Reward Top Performers
> Design> Measure> Communicate> Reward
800.253.0882 www.terryberry.com
7 Tips for Effective Employee Incentive Programs
Rewarding PerformanceA Checklist for Effective Employee Incentive Programs
4. Promote Employee Incentive Programs Frequently
If you’re involved in running employee incentive programs, remember to put on your
marketing hat. Your participants must remember the incentive program exists in order
for it to change behavior. Create a communication plan that promotes your program
frequently to participants. Place visible reminders of the program in your employees’
work areas. Consider giving participants a small promotional item with the logo of your
employee incentive program that they can keep on their desk or in their personal work
area. At the start of the qualifying period, get your participants geared up by kicking
off the program with some hype and fanfare. These employee incentive launch ideas
will give you some strategies you can use.
5. Keep Participants Informed of Where They Stand
Participants should know at all times where
they stand in relation to others in the
employee incentive program and how they
are progressing toward their goals. Create
a leaderboard where participants can view
their stats in real time, seeing how they
stack up to others and to the end goal. The
leaderboard should be accessible and visible
as employees are working toward the goals.
This will help them stay focused on the
objectives and keep their “eye on the prize.”
Olivia
Team Member
Leaderboard
Percent of Goal
88%
72%
40%
33%
Kwasi
Brad
Mary
CUSTOM AWARDS
An Exclusive Symbol of Recognition with Your Corporate Identity
• Rings• Lapel Pins• Charms• Cuff Links• Engraved Awards• Presentation Kits
WHY TERRYBERRY
...And We’re Modest Too!
We don’t want to brag. Ask one of our 25,000+ customers why Terryberry’s the perfect match
“The employees and managers really like it, and it is making my life easier!”
- Brandi, Walco Tool & Engineering
“The whole experience was very professional and the company was there to help us through the entire process. Great craftsmanship and design of pin.”
- Carl, Texas Star Bank, S.S.B.
“We were pleased with the responsiveness to our initial requests, as well as the quality of the products and the service.”
- Laura, County of Ottawa
“Terryberry offered everything we were looking for (range of gifts, on-line ordering, flexibility on shipping) and our account representative really listened to what I said on the phone. When we sat down together, he had built a presentation that included our logos, objectives that reflected what we had in mind, and the fit seemed right.”
- Christina, Trinity Wall Street
Your Employee Recognition Soulmate!
Terryberry
+ YOU
True Recognition 4 ever
We’re Solid: Born in 1918, we’re ready to offer you our century of experience and rock-solid reputation. You can count on us to be there for you!
...Or the Hip, Trendy Type?We’ve got WOW-factor! Terryberry’s Give a WOW is the industry’s premiere social recognition platform! We’re also a winner of the Best and Brightest Companies to Work for in the Nation. Yeah, We’re Cool Like That.
Need an Intellectual Match?We’re not just a pretty face! Read our book, The WOW Workplace or catch us at an educational webinar or on our speaking tour. We have ideas to get your gears turning.
Tired of Doing All the Work?Relax, we’ve got this. We have the tools and team to shoulder as much or as little of the administrative burden as you like. And with a complete package of solutions to choose from, we make it easy. What’s not to love about that?
Someone Who “Gets” You?We take the time to get to know you and help you design a program that fits your needs. Because you’re special to us. That is why our programs can be customized. We’re all about YOUR brand, YOUR people, and YOUR values. THE RECOGNITION
COLLECTIONReward your recipients with the gift of choice!
• Award choices for any budget
• Top luxury and lifestyle brands
• Customize with your company emblem
• Worldwide shipping
• Dedicated customer service
• Eco-friendly award options
Looking for Stability in a Partner?
View our galleries or get a quote! www.terryberry.com/getstarted
awardpoints
Points-Based Performance Recognition
> Ongoing motivation tool> Give points for the behaviors you value> Recipients redeem points for awards > Top lifestyle and luxury brands> A great fit for sales, safety or wellness incentives or spot awards
100Points
WHY EMPLOYEE RECOGNITION
1. Keep Your Top TalentLack of Recognition is a Leading Reason Employees Quit, and according to a Manpower survey, 83% of employees intend to leave.
2. Engage Your Staff81% of employees say they’re motivated to work harder when their boss shows appreciation for their work - Glassdoor
3. Improve ProfitabilityOrganizations that excel in employee recognition are 12 times more likely to produce strong business results - Bersin & Associates
4. It’s Easy as A,B,C Recognition is the best way to reinforce the Attitudes, Behaviors and Contributions your organization values most. You get what you Recognize, and Terryberry Makes it Easy.
4 Reasons Your Business Can’t Afford Not To Do This.
Recognition Accelerates Performance
TOOLS & RESOURCES
FREE TOOLS > Certificate Maker> Recognition Calendar> Recognition Newsletters> Onboarding Questionnaire > Employee Recognition Survey> Award Presentation Cheat Sheet> Download the iRecognize App . . . and much more!
FREE WEBINARS
FREE AppiRecognize
Register for live educational webcasts and view archived recordings
Preview of topics:
> Mastering Peer Recognition
> Building a WOW! Recognition Culture
> Creating a WOW! Moment...7 Tips for Effective Employee Recognition
Learn and Earn! Terryberry’s series of educational webcasts offers the latest research, best practices, prizes, interactive polls, and HRCI & SHRM credits.
IDEAS
> Download the 35 EmployeeRecognition Ideas Brochure
RESOURCES> Case Studies> White Papers> Surveys> Books
Interested in HRCI & SHRM - approved recognition training for your organization? Contact us.
Register today!www.terryberry.com/webinars
Free Tools & Resources!www.terryberry.com/getstarted
CUSTOM AWARDS
An Exclusive Symbol of Recognition with Your Corporate Identity
• Rings• Lapel Pins• Charms• Cuff Links• Engraved Awards• Presentation Kits
WHY TERRYBERRY
...And We’re Modest Too!
We don’t want to brag. Ask one of our 25,000+ customers why Terryberry’s the perfect match
“The employees and managers really like it, and it is making my life easier!”
- Brandi, Walco Tool & Engineering
“The whole experience was very professional and the company was there to help us through the entire process. Great craftsmanship and design of pin.”
- Carl, Texas Star Bank, S.S.B.
“We were pleased with the responsiveness to our initial requests, as well as the quality of the products and the service.”
- Laura, County of Ottawa
“Terryberry offered everything we were looking for (range of gifts, on-line ordering, flexibility on shipping) and our account representative really listened to what I said on the phone. When we sat down together, he had built a presentation that included our logos, objectives that reflected what we had in mind, and the fit seemed right.”
- Christina, Trinity Wall Street
Your Employee Recognition Soulmate!
Terryberry
+ YOU
True Recognition 4 ever
We’re Solid: Born in 1918, we’re ready to offer you our century of experience and rock-solid reputation. You can count on us to be there for you!
...Or the Hip, Trendy Type?We’ve got WOW-factor! Terryberry’s Give a WOW is the industry’s premiere social recognition platform! We’re also a winner of the Best and Brightest Companies to Work for in the Nation. Yeah, We’re Cool Like That.
Need an Intellectual Match?We’re not just a pretty face! Read our book, The WOW Workplace or catch us at an educational webinar or on our speaking tour. We have ideas to get your gears turning.
Tired of Doing All the Work?Relax, we’ve got this. We have the tools and team to shoulder as much or as little of the administrative burden as you like. And with a complete package of solutions to choose from, we make it easy. What’s not to love about that?
Someone Who “Gets” You?We take the time to get to know you and help you design a program that fits your needs. Because you’re special to us. That is why our programs can be customized. We’re all about YOUR brand, YOUR people, and YOUR values. THE RECOGNITION
COLLECTIONReward your recipients with the gift of choice!
• Award choices for any budget
• Top luxury and lifestyle brands
• Customize with your company emblem
• Worldwide shipping
• Dedicated customer service
• Eco-friendly award options
Looking for Stability in a Partner?
View our galleries or get a quote! www.terryberry.com/getstarted
awardpoints
Points-Based Performance Recognition
> Ongoing motivation tool> Give points for the behaviors you value> Recipients redeem points for awards > Top lifestyle and luxury brands> A great fit for sales, safety or wellness incentives or spot awards
100Points
WHY EMPLOYEE RECOGNITION
1. Keep Your Top TalentLack of Recognition is a Leading Reason Employees Quit, and according to a Manpower survey, 83% of employees intend to leave.
2. Engage Your Staff81% of employees say they’re motivated to work harder when their boss shows appreciation for their work - Glassdoor
3. Improve ProfitabilityOrganizations that excel in employee recognition are 12 times more likely to produce strong business results - Bersin & Associates
4. It’s Easy as A,B,C Recognition is the best way to reinforce the Attitudes, Behaviors and Contributions your organization values most. You get what you Recognize, and Terryberry Makes it Easy.
4 Reasons Your Business Can’t Afford Not To Do This.
Recognition Accelerates Performance
TOOLS & RESOURCES
FREE TOOLS > Certificate Maker> Recognition Calendar> Recognition Newsletters> Onboarding Questionnaire > Employee Recognition Survey> Award Presentation Cheat Sheet> Download the iRecognize App . . . and much more!
FREE WEBINARS
FREE AppiRecognize
Register for live educational webcasts and view archived recordings
Preview of topics:
> Mastering Peer Recognition
> Building a WOW! Recognition Culture
> Creating a WOW! Moment...7 Tips for Effective Employee Recognition
Learn and Earn! Terryberry’s series of educational webcasts offers the latest research, best practices, prizes, interactive polls, and HRCI & SHRM credits.
IDEAS
> Download the 35 EmployeeRecognition Ideas Brochure
RESOURCES> Case Studies> White Papers> Surveys> Books
Interested in HRCI & SHRM - approved recognition training for your organization? Contact us.
Register today!www.terryberry.com/webinars
Free Tools & Resources!www.terryberry.com/getstarted
800.253.0882www.terryberry.com
MY NOTES: Ideas & Action Items
Build a Culture of Recognition