build once used by many
DESCRIPTION
Federal redesign based on six sigma lean in one county.TRANSCRIPT
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Lisa Marie Martinez
consumer information standards for protection
and validity
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citizen guideWhat we are talking abouthierarchy of needs and information in
high performing delivery systemsWho needs to know?consumers – me and yousponsorsproviders
Scenario – information hierarchiescorrect visual city correct visual national
Validity of informationease of access and delivery without
higher cost
Information hierarchies and valid data capture.
Information delivery without the high cost
privacy and consumer protection
speed and accuracy for built once and used by many
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What?
ensuring information about each consumer (child) and
customer (parent) is acquired and stored once
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Hierarchy of information includes the grouping or categories within a subject or “thing”. how does this affect you or why
does this need your attention? think of your checking
account... you have deposits you have debits you must not over spend
beyond your deposit or balance The federal budget is just
like a checking account The deposits must not
exceed the spending
Scenario-grouping information
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Budgets and hierarchies of needs
Who? In this scenario we are in the United States
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motivation-Acquires access to
government public or private
sector services
A CONSUMER A CITIZEN
ME OR YOU
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Motivationmanaging cost
and delivery
FEDERAL SPONSORBUDGET
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Federal sponsor supplies a budget to the state administrator
The state administrator allocates the budget to each county
Then each county to each city
State and local government
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Global information delivery standardssemantic relationships across global
boundaries
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Generic Systems LogicArchitecture Agility
A thing having 1 or more sub-grouping or categories.
In this example a county has 1 or more cities.
Cities must be grouped by county for many reasons, in this case to ensure single counting of budget needs or demand.
Every city and therefore the county will group the employees who support the cities for a county.
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natio
nco
untr
y state 1county 1
county 2
state 2 county 1
Allocation summary views
rolling up by region
natural hierarchy extended for states in a nation
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Coun
tyCity 1
City 2
City 3
Natural Hierarchy of information
Enable Presentationrather than duplication
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Coun
ty
City 1
zip code 1
zip code 2
City 2
Zip code 2
Zip code 1
City 3
Natural Hierarchy of information
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ValidityAccountability and Auditability
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national
state
city
Service Provider
Service Provider
Many organizations and agencies have
a requirement which requires every potential
program applicant to supply different
types of proof about the family.
We have no way to know how the
information is used or distributed to
others.
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• Our constitutional rights were taken from us, when we have long taken issue with big brother watching us.
• Our service providers contractual agreements are no longer honored and we are not informed, even though we have taken issue with big brother watching us.
• The threats and risk are subtle and beginning to surface with the responsibility left to a consumer.
Issues
I’d take big brother if they are
accountable and protect our rights.
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each city has a series of zip codes exceptions being less than 20% of the
use cases under-developed countries excluded
but not forgotten; the value in ensuring those countries have the same model ensures cost and secure delivery
zip codes summarize populations in a generic manner and each local government has the option to enrich locally without changing the context of the information. validity of information
Pareto rules applied to this
model
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people are identified by zip code based on residence permanent versus temporary
would be an identifier the rule being physical
location
business rule
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the end of this part of the series