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This is part 4 of the Build Your Marketing Plan series. In this installment you will learn how to design a remarkable customer experience with "magic spots." You will need our free Customer Experience Map worksheet, found on The Marketing Spot blog: themarketingspot.blogspot.com. You will also find the complete series there in the July 2008 archives.

TRANSCRIPT

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Preconception

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Introduction

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Interaction

Flickr photo by ralphbijker

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Purchase

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Adoption / Expansion / Referral

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“This planet is not Sameville! We came here for the contrast.”

Lynn Grabhorn - Author

Flickr photo by sub_lime79

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TheMarketingSpot.blogspot.com254-399-8093


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