building a brand - shifting paradigms

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020 8385 5050 www.emotio.co.uk • [email protected] Expert Council Member Building a Brand Shifting Paradigms

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Emotio brand presentation 2016

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Page 1: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Expert Council Member

Building a Brand Shifting Paradigms

Page 2: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

“Brand is not a logo.”

Page 3: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

“Brand is not an identity.”

Page 4: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

“Brand is not a product.”

Page 5: Building a Brand - Shifting Paradigms

www.emotio.co.uk

A Brand Is…

Page 6: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Page 7: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Page 8: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Page 9: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Page 10: Building a Brand - Shifting Paradigms

www.emotio.co.uk

It’s a feeling your customers get deep down.

Page 11: Building a Brand - Shifting Paradigms

www.emotio.co.uk

Page 12: Building a Brand - Shifting Paradigms

www.emotio.co.uk

Your brand is not what you say it is…

Page 13: Building a Brand - Shifting Paradigms

www.emotio.co.uk

Your brand is what people say it is…

Page 14: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

or…

How to build brand equity

Page 15: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

T = r + dTrust reliability delight

How to build brand trust

Page 16: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

• Market dominance: building a greater strength relative to competitive offerings.

• Longevity: ensuring your brand has a long life expectancy.

• Goodwill: driving brand recognition that creates a premium or adds value to it’s offering.

• Customer loyalty: creating desire so a person buys your products repeatedly over other suppliers.

• Market acceptance: Satisfying a large number of customers requiring continued or increased production or availability.

How to become a Superbrand

Page 17: Building a Brand - Shifting Paradigms

www.emotio.co.uk

The mechanics…

Page 18: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Research & Discovery Understanding your market space

Page 19: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Competitors

Brand Positioning

Customers (Demographic/Psychographic)

Opportunities

Research & Discovery

Page 20: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

PRICE (Low) PRICE (High)

Quality (High)

Quality (Low)

Perception Map

Page 21: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

SELECTION (Low) SELECTION (High)

SERVICE (High)

SERVICE (Low)

Perception Map

Page 22: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Verbal Language How is your brand expressed

Page 23: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Brand Name

Core Offer

Personality, Values & Story

Communication Style

Strap line

Verbal Language

Page 24: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Visual Language Your Brand is What People Say About YouWhen You're Not in the Room

Page 25: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Logo

Symbols & Avatars

The Fonts

The Colour Palette

Consistency

Visual Language

Page 26: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

Strategic Approach Establishing and engaging your brand

Page 27: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

External & Internal Communication

Innovation Pipeline

Brand Resonance

Marketing

Measuring & Validating

Strategic Approach

Page 28: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

–Intellectual Property Office

“A brand can be a trade name, a sign, symbol, slogan or anything that is used to identify and distinguish a specific product, service or business. But a brand is much more than

this; it can also be a ‘promise of an experience’ and conveys to consumers a certain assurance as to the nature of the product or service they will receive and also the

standards the supplier or manufacturer seeks to maintain. For example, a ‘brand’ might focus on exclusivity of design; or perhaps excellence of customer service or maybe high

moral standards in its dealings with suppliers; or perhaps a combination of these and other values. This guaranteeing function is not created overnight; it is usually hard won

in the marketplace and develops over time.

Brands are therefore reputational assets based on powerfully held beliefs; they drive the understanding of value in a product or company, and, perhaps most importantly,

customer loyalty. It can, therefore, be important that as a company develops and expands it considers how its new products and services fit in with its branding, and how

the value that they represent may be protected under intellectual property rights.”

Page 29: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

–Paul Biedermann re:DESIGN, N.Y.

A brand is the essence of one’s own unique story. This is as true for personal branding as it is for business branding. The key, though, is reaching down and pulling out the

authentic, unique “you”. Otherwise, your brand will just be a facade.

Page 30: Building a Brand - Shifting Paradigms

www.emotio.co.uk

What’s your unique story going to be…

Page 31: Building a Brand - Shifting Paradigms

020 8385 5050

www.emotio.co.uk • [email protected]

They say that first impressions count, and the first impression of a brand is usually it’s visual identity; it’s logo design and colours. Whether this is the passing of a business card or passing a bill board your brand must convey your values and offering quickly and positively.

A strong brand allows a business to create brand value. Brand value can contribute to loyalty, an increased chance of winning pitches and a premium on costs, which is not found as a standard generic supplier.

Emotio are well placed to help develop your brand and brand marketing, our team have over 25 years experience in branding and translating design across all mediums. We work out how your brand can be applied across digital and print, developing a strong identity for you to build upon.

Damon sits on the expert council for Superbrands allowing him a unique insight into what is expected of a brand, helping you live up to your potential.

Call us today +44 20 8385 5050