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BUILDING A HIGH PERFORMING TEAM @patkua 1

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Page 1: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

BUILDING A HIGH PERFORMING TEAM@patkua

1

Page 2: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)
Page 3: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)
Page 4: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

tiny.cc/retrostiny.cc/twtl

#architect#developer#leader#coach

#lifelong-learner

#author#facilitator

#speaker

@patkua

Page 5: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

How to build one

What it looks like

Page 6: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

How to build one

What it looks like

Page 7: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

ConflictMeaningShared Goal Leadership

Page 8: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Shared Goal

Page 9: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Group Teamvs.

Page 10: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Group Teamvs.

Page 11: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Group Teamvs.

Page 12: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

TIPAlign individual metrics or goals with team goals

Page 13: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Shared Goal

Page 14: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

ConflictMeaningShared Goal Leadership

Page 15: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Meaning

Page 16: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Dev Dev Dev

Page 17: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

BA Dev Dev Dev Dev QA

Page 18: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

4 years later…

Page 19: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Dev

Best team and project ever

P.S. 1 MINOR PRODUCTION BUG REPORTED

Page 20: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Meaning

Page 21: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

ConflictMeaningShared Goal Leadership

Page 22: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Conflict

Page 23: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

healthy discussionavoiding

win-lose

getting personal

win-win

different solutions

time to listencontempt

Page 24: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

TIPCollaborate and mediate Don’t avoid

Page 25: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Conflict

Page 26: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

ConflictMeaningShared Goal Leadership

Page 27: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Leadership(not just leaders)

Page 28: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

TIPEveryone can be a leader in their own way

Page 29: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Leadership(not just leaders)

Page 30: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

ConflictMeaningShared Goal Leadership

Page 31: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

How to build one

What it looks like

Page 32: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

How to build one

What it looks like

Page 33: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

INTERLUDE

33

Quick-start guide to Systems Thinking

Page 34: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

A system is…

Page 35: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

A system is…

a set of individual agents

Page 36: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

A system is…

that are connected

Page 37: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Systems…

have emergent behaviour

are unpredictable

are dynamic

have non-linear characteristics

Page 38: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Systems…

Conway’s Game of Life

(Glider)

Page 39: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Systems…

Conway’s Game of Life

(Copperhead C/10 Spaceship)

Page 40: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

INTERLUDE

40

Quick-start guide to Systems Thinking

Page 41: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Sound familiar?

Page 42: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

A team is…

a set of individuals

Page 43: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

A team is…

a set of individuals

Page 44: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

A team is… a set of individuals

who work together

Page 45: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

A team is… a set of individuals

who work together

No two teams are the same

(unpredictable)

Page 46: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

A team is… a set of individuals

who work together

“High performing” is a team property

(emergent behaviour)

Page 47: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

A team is… a set of individuals

who work together

“High performing” is only a temporary state

(dynamic)

Page 48: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

A team is… a set of individuals

who work together

A team can quickly change states

(non-linear characteritsics)

Page 49: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Emergent behaviour of a team

is a product of the interactions

Page 50: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

The quality of those interactions matter

Page 51: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

DO!Invest in collaboration skills

Page 52: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Try

FEEDBACKWAYS OF WORKING RETROSPECTIVES

Page 53: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

WAYS OF WORKING

set expectations

share what is important for individuals

establish boundaries

build on common ground

Page 54: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Try

FEEDBACKWAYS OF WORKING RETROSPECTIVES

Page 55: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

RETROSPECTIVES

safe environment

continuous improvement

experiment with change

small steps

Page 56: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Try

FEEDBACKWAYS OF WORKING RETROSPECTIVES

Page 57: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

FEEDBACK

peer-to-peer

more frequently

strengthen confidence + have more impact

share perceptions

Page 58: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

DO!Look for different DNA

Page 59: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)
Page 60: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)
Page 61: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Power of diversity

Strengthsfinder Belbin

DISCMoving Motivators

Page 62: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Power of diversity

Appreciating differences

Exploring contexts where traits are useful

Identifying team gaps

Sharing

Page 63: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Power of diversity

They aren’t ill-intentioned. It’s how they approach

problems.

Page 64: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

DO!Encourage leadership at all levels

Page 65: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)
Page 66: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)
Page 67: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

How can we have more impact?

Page 68: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

How to build one

What it looks like

Page 69: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

How to build one

What it looks like YOUR TURN

Page 70: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

Recommended Reading

http://amzn.to/2dRTpbZ http://amzn.to/2aS42u1 http://amzn.to/2ed0aiU

Page 71: BUILDING A HIGH PERFORMING TEAM€¦ · BUILDING A HIGH PERFORMING TEAM @patkua 1. tiny.cc/twtl tiny.cc/retros #architect #developer #leader #coach ... No two teams are the same (unpredictable)

@patkua

THANK YOU

BUILDING A HIGH PERFORMANCE TEAM