building a learning organization

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  • BUILDING A LEARNING ORGANIZATION

    DUONG Trong Tan, Agilead

  • Who knew the termLearning Organizationbefore?

  • Setting new standards in all segments it enters

    Speed and (not or) quality

    VinGroup Learning Organization:

    All employees must learn (~100hrs/year)

    All managers must teach (1hr/week) Forever Entrepreneurship'

  • FPT Corporation: Year of Learning (2015)

    Constructivism MOOC Learning Organization

    2015 - YEAR OF LEARNING

    ConstructivismLean Startup

    MOOC

    Establish FPT Corporate University

    Bring MOOC to all: minimum 1 course/year All managers must learn or teach

    Mentor-Mentee Program

    Genghis Khan policy to encourage entrepreneurship

    Mr. Truong Gia Binh, Chairman of FPT, in his pubic seminar TGB on LeadershipPhoto: Chungta.vn

    Learning Organization

  • Corporate Universities Everywhere

  • Learning is at the core of many start-ups

    Lean Startup

  • "The rate at which organization and individual

    learning may well become the only sustainable

    competitive advantage

    - Ray Stata, Analog Devices

  • Learning Organization: Where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning to see the whole together. - P. Senge

    What is learning organization?

    A learning organization is an organization skilled at creating, acquiring and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights. D. Garvin

  • Is your organization aLearning Organization?

  • Why Learning Organization is hard?

    1. The concept is too abstract2. Targeting mostly at executive level

    3. Fixed Mindset 4. Too busy to improve anything 5. Overreliance on past performance

    6. Lacking of practical practices & tools

  • Building a learning organization, step-by-step

    Individual Team Organization

  • Individual Learning

    Corporate-Led Training Program Self-directed Learning

    Utilizing MOOC/Online Learning Accessible Self-paced Personalized Cost-effective

    Policy: All staffs must learn

  • react-text:128Dr.BarbaraOakley/react-textreact-text:129,ProfessorofEngineering /react-textIndustrial&SystemsEngineering, OaklandUniversity

    LEARNING HOW TO LEARN

    https://www.coursera.org/learn/learning-how-to-learn

    on Planning to learn Reading Asking questions Searching and evaluating information Taking note and organizing information How to develop mastery Illusions of learning, memory techniques,

    dealing with procrastination

    How to evaluate learning 1.4M+ learnersin 14 languages(including Vietnamese)

    Dr. Barbara, Professor of Engineering Industrial & Systems Engineering, Oakland University

    Terrence Sejnowski, Francis Crick Professor at the Salk Institute for Biological Studies Computational Neurobiology Laboratory

  • Developing Mastery

    One of key motivation factors (Pink)

    One of 5 disciplines of LO (Senge)

    Incrementally developed Time-consuming

    react-text:128Dr.BarbaraOakley/react-textreact-text:129,ProfessorofEngineering /react-textIndustrial&SystemsEngineering, OaklandUniversity

    IgnitionDeep

    Practice Talent

    Coach

    D.Coyle:Talent=DeepPractice+10000hrs

    Dreyfusmodelofskillacquisition

  • Learning in Organizations is Experiential

    Experience

    Reflection

    Conceptualization

    Experimentation

    ExperientialLearning,D.Kolb

  • Team Learning

    Dialog/Debate Pairing/Coaching Group Work Apprenticeship Retrospectives

    After-Action Reviews

    react-text:128Dr.BarbaraOakley/react-textreact-text:129,ProfessorofEngineering /react-textIndustrial&SystemsEngineering, OaklandUniversity

    PLAN EXECUTE REVIEW

    RETROSPECTRequirement Taskboard

    Improvements

    SCRUM HABITTHAT FOSTERS LEARNING

    1. What did we set out to do?2. What actually happened?3. Why did it happen?4. What do we do next time?

    On habit: people need avg. 66 days to form a habit. Keep trying.

  • Learning at Organization Level

    Systematic Kaizen Programs Strategic Training Programs Knowlege Management Sharing Knowledge

    Environment Online: KMS, Social Groups Offline: Seminars, Conferences,

    Workshops Community of Practices

    Tips: Develop modular, reusable

    learning content Career Development Plan

    New Roles Instructor Coach Mentor Knowledge Manager Learning Coordinator

  • Putting Togetther:THE SECI MODEL

  • Learning Organization Building Blocks

    Environment Psychological safety Appreciation of

    differences Openness to new ideas Time for reflection

    Platform Processes Practices Policy Structure Tools

    Leadership Vision Dialogue and debate Learning and mastery

    encouragement Commitment Leaders learn first

  • Learning Organization Survey Developed by Prof. David

    Garvin at Harvard For self-check and reflection A benchmark tool Used at groups & organization

    level

    http://los.hbs.edu/

  • Knowledge Leaders

    Create and maintain shared vision Active learners Teach, mentor & coach others Foster learning and knowledge creation

    in others Acknowledge and test mental models Engage in systems thinking Wise leaders

  • Our behavior is driven by a fundamental core belief: the desire, and the ability, of an organization to continuously learn from any source, anywhere; and to rapidly convert this learning into action is its ultimate competitive advantage.

    Jack Welch, GE CEO

  • Thank you!

    www.hocvienagile.com

  • References

    Coyle, Daniel. The talent code: Greatness isn't born, it's grown. Random House, 2010.

    Garvin, David A., Amy C. Edmondson, and Francesca Gino. "Is yours a learning organization?." Harvard business review 86.3 (2008): 109.

    Marquardt, Michael J. Building the learning organization. New York, NY: McGraw-Hill Companies, 1996.

    Nonaka, Ikujiro, et al. Managing flow. Palgrave Macmillan, 2008. Senge, Peter M. The fifth discipline fieldbook: Strategies and tools for

    building a learning organization. Crown Business, 2014. (Kindle version)