building a professional toolkit: communicating with gen y
TRANSCRIPT
Building a professional toolkit: Communicating with Gen Y
David L Jones, PhDProfessor and Programme Director –
Hospitality BusinessSingapore Institute of Technology
Secret Formula
25 + 24 = 18
Secret Formula
25 + 24 = 18
Grandpa!!
Teaching the Y Generation
Building the Toolkit
Technology
Classroom
Textbooks/Reading
Communication
Reality versus Expectation
Generation Gap