Building a Resilient Team

What is Resiliency

The ability of individuals, families, workgroups, and organizations to thrive and adapt– Core Beliefs– Capability– Supportive Community– Climate

Resilient Workplace Climate

Valuing Expressing hope and enthusiasm Acknowledging strengths Making active connections with others

Valuing

Listening to what others have to say Making Positive Comments Showing Appreciation Offering small acts of kindness

Expressing hope and enthusiasm

Being optimistic Showing positive anticipation and expectation Referring to obstacles we face as temporary Re-framing a situation in positive terms Helping change mood from negative to positive Demonstrating excitement Curiosity/openness Expressing hope

Acknowledging Strengths

Acknowledging progress or positive movement Noticing positive cause and effect Referring positively to individual skills Competencies Abilities and potential

Making active connections with others

Cooperating and collaborating Including others in a positive way Showing empathy Connecting others and to others

Small Group Exercise

Brainstorm practices, things you can do or say, which can promote, sustain, or develop a resilient climate in your workgroups

Take five minutes After five minutes, let’s get back together and

share our ideas.