building a winning game plan
DESCRIPTION
Success in learning and development takes more than just innovative methodology and cutting-edge technology. It requires envisioning and developing a solid business plan for learning — one that takes into account where you’re trying to go as a department and how you’ll get there. In his keynote, Cedric Coco, senior vice president of learning and organizational effectiveness at Lowe’s and the reigning 2009 CLO of the Year, will discuss how to build a winning game plan and share examples of his work with the Fortune 100 retailer. From building a working organizational and financial model tied in with the organization to understanding the intersection of learning strategy with corporate strategy, Coco will reveal what it will take to be successful as a future learning leader. Cedric Coco, Senior Vice President, Learning & Organizational Effectiveness, Lowe's Companies, Inc.TRANSCRIPT
Cedric T Coco Lowe’s Companies, Inc
SVP, Learning and Organizational Effectiveness
• Rich history that grew from a single hardware store
• Fortune 50 retailer with over 1,700 stores in US, Canada and Mexico
• Over 238,000 employees
• Serve over 15 Million customers a week
Building a Winning Game Plan
The Four Key Elements of Building a Winning Game Plan…
1. Human Capital Business Model
2. Human Capital Strategy
3. Employee Experience
4. Business Plan
Defining our Business Model…
Developing our HC Strategy…
Defining the Employee Experience…
• Content –vs- “Bold and Sassy”
• Begin with “position papers”
• Agree on your audience
• Be stratactical
Learning Maturity Model
Response To
Requests
Strategic Business Partner
Cost Avoidance
(ROI)
time
Who will Lead Us?
1. Employee experience is priority #1
2. Hold the leadership accountable
3. Balance the system: People + Process + Tools
4. Embrace the Diversity of Thought
Will You?
Cedric T Coco [email protected] SVP, Learning and Organizational Effectiveness Lowe’s Companies, Inc