1. Building A World Class Culture of Recognition Razor Suleman CEO, I Love Rewards

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• • Set individual expectations and reward employees for outstanding work. The folks who call themselves 3Mers take pride in discoveries that lead to real-world products.

• • Source: Larry Wendling, VP of 3M's corporate research

4. Maslows Hierarchy of Needs SELF ACTUALIZATION SELF ESTEEM BELONGING PHYSIOLOGICAL SAFETY SALARY & REWARDS CULTURE RECOGNITION RESULTS JOB SECURITY

5. Performance Success Cycle TM Results Recognize Reward Redeem Receive

6. On-the-Spot Awards Peer-to-Peer Recognition Cards E-Cards PointsCards SMS Texts Certificates

7. Rhythm Recognition What gets recognized gets repeated John E. Jones, Professor Organizational Behaviour

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9. Be Specific

10. PIC/NIC

11. 56 percent of the people interviewed found their jobs through employee referrals. Source: Malcolm Gladwell survey

12. Recruit, Retain and Inspire the Next Generation

13. Canadian Birth Rate 1965-2005

14. Disposable Income Per Capita in Canada 1965-2005

15. Trophy Generation

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17. Recognition in a Recession

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• IF THE CHANGE INSIDE YOUR ORGANIZATION IS SLOWER THAN THE CHANGE OUTSIDE YOUR COMPANY THE END IS IN SIGHT.

• - Jack Welch

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• Returns from 2001 to 2006

• Good to Great - 150% return

• S&P 500 250% return

• Best Companies to Work For 600%

• Source: Gurnek Bains, Meaning Inc.

21. Incent Saving Money A penny saved is ten cents earned Source: Razors Mom

22. Results based Recognition

23. What Not to Do

24. Thank You! Razor Suleman Founder and CEO, I Love Rewards [email_address] Razor Suleman CEO, I Love Rewards