building brands with engaging facebook pages

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www.involver.com // [email protected] // 415.963.4255 TM Building brands with engaging Facebook pages December 2009 Tyler Willis Director of Marketing, Involver

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Page 1: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Building brands with engaging Facebook pages

December 2009Tyler Willis

Director of Marketing, Involver

Page 2: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Involver is the best brand marketing & analytics platform for Facebook, the world’s largest social network with more than 350 million members.

Using the Involver Application Suite, brands of all sizes can leverage existing content or easy creation tools to create a customized, engaging Facebook Page.

Page 3: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

WWKD?

Page 4: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Page 5: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Go where the attention

is

Page 6: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

• 350+ million members

• 1.6 million pages have created 5.3 billion fans

• Average user has 130 friends, spends 55 min a day, and fans 2 pages per month.

• Unprecedented opportunities for fan engagement and viral spread of your marketing messages

Page 7: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Page 8: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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FacebookAds

FacebookAds

FacebookGroups

FacebookGroups

FacebookApplications

FacebookApplications

FacebookPages

FacebookPages

FacebookPersonal Profile

FacebookPersonal Profile

FacebookEvents

FacebookEvents

Other tools that might be useful for your needs:

Marketing on Facebook

Page 9: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Brands are standardizing around Facebook Pages as the social location for

companies and products.

Page 10: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Branding: How do we “port over” our brand identity?

Content: How can we distribute our best multimedia, and automate the syndication of this content?

Time: How do we save significant time and resources in both setting up and maintaining our Facebook Page?

But, brands still face key challenges:

Page 11: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

101

Page 12: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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Branding

Page 13: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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GoodContent

Page 14: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Functionality

Page 15: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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SocialProof

Page 16: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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Measure

• Social Media Sabermetrics (credit: Ian Schafer)

– Identify your business goals– Set your Key Social Performance Indicators (KSPIs)– Develop low-investment programs that should drive KSPIs– Optimize tactics based on performance of KSPIs

• Some standard KSPIs– Subscribers (email, RSS, or notifications)– Content consumption– Socially-indexed conversations– UGC (photos/videos/wall posts added by fans)– Pageviews– Number of fans– Number of comments/likes– Time engaged with the site– Total unique visitors

Page 17: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

“Post photos of products, employees, and customers. Add video clips of your bar or restaurant in action. ‘Behind the scenes'

content often works well.”- Facebook Guide

• Photos• Video• Documents• Presentations• Blog / RSS• Tailored News• Offers/Sales• Discussions

Bottom Line: Post content to your page

Page 18: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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OK! You get it, this Pages thing is revolutionary

Page 19: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Page 20: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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What’s Next?

Page 21: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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KANYEISM #7331:

Stand out from the crowd.

Page 22: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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201

Page 23: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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The Past

Page 24: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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Involver Fan Page ApplicationsA new solution for brand marketing on Facebook

Page 25: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TMRSS Feed / News

Page 26: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TMVideo Gallery

Page 27: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TMTwitter

Page 28: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TMPolls

Page 29: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TMPolls

Page 30: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TMSign-up Forms

Page 31: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TMCoupons

Promote exclusive offers and give your audience powerful incentives to return to your Page.

Page 32: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TMCoupons

Send multimedia and exclusive offers right to your fans’ News Feeds.

Page 33: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Automatic Content Syndication

Involver apps are “set it and forget it”: your Page is automatically updated with your newest blog posts, tweets, videos, etc.

Your Facebook Page

Page 34: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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get started: www.involver.com/pages

Tyler Willis - Director of Marketing, Involver

[email protected]

@tylerwillisfacebook.com/tylerwillis

Page 35: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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AppendixAppendix

Page 36: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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Let’s address a fear

Page 37: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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Control

Page 38: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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Profile Picture

You can stand out with a unique profile photo.

Page 39: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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target your wall poststarget your wall posts

Page 40: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

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Publicize Your Page!

Page 41: Building Brands With Engaging Facebook Pages

www.involver.com // [email protected] // 415.963.4255

TM

Fanbox allowsYou to add page content and the “Become a Fan”

action to your external site