building bridges for growth by peggy klingel
TRANSCRIPT
Building Bridges for Growth
www.linkedin.com/in/PeggyKlingel
Peggy Klingel
www.twitter.com/[email protected]
Sales and Market Strategy Development and Execution
Change Management, Startup and Turnaround Expertise
608-512-8830
Sustaining Growth Requires Many Changes
Sustaining Growth Requires Many Changes
It’s not always a simple path
Sometimes the path turns, and we miss the signs
Sometimes the path turns, and we miss the signs
Sometimes we meet a river, and we
must cross
Sometimes there’s a wall, and we need
to climb
Sometimes there’s a wall, and we need
to climb
Sometimes we take a new path
so we’re not lost
Sometimes we need to hurry when we’re behind
Sometimes we’re alone, In front at our best
Sometimes we need to hurry when we’re behind
The path changes, we need to move
with the times
The path changes, we need to move
with the times
I build the bridges that keep teams ahead of the rest
How did I start building bridges?
My career started with counting money.
How did I start building bridges?
My career started with counting money.
How did I start building bridges?
I began as a CPA(I like #’s and $).
My career started with counting money.
How did I start building bridges?
I began as a CPA(I like #’s and $).
This led to problem solving: Where was the $?
My career started with counting money.
How did I start building bridges?
I began as a CPA(I like #’s and $).
This led to problem solving: Where was the $?
Then I started building teams to solve the problems.
My career started with counting money.
How did I start building bridges?
I began as a CPA(I like #’s and $).
This led to problem solving: Where was the $?
Then I started building teams to solve the problems.
Then I made a decision that forever changed my life.
I moved from accounting to sales.
I moved from accounting to sales.
Nobody does that, right?
The rest is history.I build and develop teams, turn around operations,
implement new business processes and study markets to increase revenue and customer satisfaction.
The rest is history.
However, I am different than others buildingteams &growing revenue.
I build and develop teams, turn around operations, implement new business processes and study markets
to increase revenue and customer satisfaction.
The rest is history.
I still love #’s.I focus onprofitablerevenue.
I build and develop teams, turn around operations, implement new business processes and study markets
to increase revenue and customer satisfaction.
However, I am different than others buildingteams &growing revenue.
The rest is history.
I have repeated this process over and over and over.
I still love #’s.I focus onprofitablerevenue.
I build and develop teams, turn around operations, implement new business processes and study markets
to increase revenue and customer satisfaction.
However, I am different than others buildingteams &growing revenue.
GES Tradeshows & Marketing Programs
Telecom
Insurance
Insure Tech
CRM
Sector, Inc.
DataService
Data Products
SaaS Training
SaaSScholarships
I help companies grow.
GES Tradeshows & Marketing Programs
Telecom
Insurance
Insure Tech
CRM
Sector, Inc.
DataService
Data Products
SaaS Training
SaaSScholarships
I help companies grow.
I have lots of knowledge to share as a team builder & revenue generator.
• It’s best to be a sponge to learn fast.
• Technology, people and collaboration can unleash great innovation within companies and industries.
• The software is never done being developed.
• Higher education & nonprofit organizations are great partners when you can help them with their mission.
• Companies prepare for months and years for big shows and events, set them up in weeks and they are gone in days.
• Agents care deeply about customers and there is an important reinsurance industry behind insurance.
• Teams in every industry are passionate about their company and their desire to help their customers.
• That by understanding my customer’s customer, I can do the most good.
I know…
• Created a sales and marketing strategy that secured a million dollar software investment and positioned a startup for initial funding.
This leads to tangible results.
• Created a sales and marketing strategy that secured a million dollar software investment and positioned a startup for initial funding.
• Introduced a new alliance program with nonprofit and higher education partners to support a $10 million SaaS education program.
This leads to tangible results.
• Created a sales and marketing strategy that secured a million dollar software investment and positioned a startup for initial funding.
• Introduced a new alliance program with nonprofit and higher education partners to support a $10 million SaaS education program.
• Developed market strategy, negotiated partnerships and rolled out new products for a 3,500 agent force tripling agent engagement and premium.
This leads to tangible results.
• Created a sales and marketing strategy that secured a million dollar software investment and positioned a startup for initial funding.
• Introduced a new alliance program with nonprofit and higher education partners to support a $10 million SaaS education program.
• Developed market strategy, negotiated partnerships and rolled out new products for a 3,500 agent force tripling agent engagement and premium.
• Authored the strategy and led a $90 million successful insurance market withdrawal increasing profitability and customer satisfaction.
This leads to tangible results.
• Created a sales and marketing strategy that secured a million dollar software investment and positioned a startup for initial funding.
• Introduced a new alliance program with nonprofit and higher education partners to support a $10 million SaaS education program.
• Developed market strategy, negotiated partnerships and rolled out new products for a 3,500 agent force tripling agent engagement and premium.
• Authored the strategy and led a $90 million successful insurance market withdrawal increasing profitability and customer satisfaction.
• Turned around an unprofitable services program negotiating and securing multiyear contracts worth over $40 million.
This leads to tangible results.
• Created a sales and marketing strategy that secured a million dollar software investment and positioned a startup for initial funding.
• Introduced a new alliance program with nonprofit and higher education partners to support a $10 million SaaS education program.
• Developed market strategy, negotiated partnerships and rolled out new products for a 3,500 agent force tripling agent engagement and premium.
• Authored the strategy and led a $90 million successful insurance market withdrawal increasing profitability and customer satisfaction.
• Turned around an unprofitable services program negotiating and securing multiyear contracts worth over $40 million.
• Implemented new SaaS customer satisfaction and strategic account programs increasing retention and renewal revenue.
This leads to tangible results.
• Created a sales and marketing strategy that secured a million dollar software investment and positioned a startup for initial funding.
• Introduced a new alliance program with nonprofit and higher education partners to support a $10 million SaaS education program.
• Developed market strategy, negotiated partnerships and rolled out new products for a 3,500 agent force tripling agent engagement and premium.
• Authored the strategy and led a $90 million successful insurance market withdrawal increasing profitability and customer satisfaction.
• Turned around an unprofitable services program negotiating and securing multiyear contracts worth over $40 million.
• Implemented new SaaS customer satisfaction and strategic account programs increasing retention and renewal revenue.
• Identified and implemented business process improvements including reducing billing cycle time 50% and numerous CRM implementations.
This leads to tangible results.
While having great experiences.
Business Process – Close the books with less overtime, bill more efficiently and implement CRM.
While having great experiences.
Business Process – Close the books with less overtime, bill more efficiently and implement CRM.
Service & Installation – Develop consistent implementations, faster service, happy customers, happy team members and more sales.
While having great experiences.
Business Process – Close the books with less overtime, bill more efficiently and implement CRM.
Service & Installation – Develop consistent implementations, faster service, happy customers, happy team members and more sales.
Startups – Open new U.S. markets; introduce new products and services while building teams.
While having great experiences.
Business Process – Close the books with less overtime, bill more efficiently and implement CRM.
Service & Installation – Develop consistent implementations, faster service, happy customers, happy team members and more sales.
Startups – Open new U.S. markets; introduce new products and services while building teams.
Turnarounds – Set up major account best practices, new partnerships and alliances driving growth.
While having great experiences.
Business Process – Close the books with less overtime, bill more efficiently and implement CRM.
Service & Installation – Develop consistent implementations, faster service, happy customers, happy team members and more sales.
Startups – Open new U.S. markets; introduce new products and services while building teams.
Turnarounds – Set up major account best practices, new partnerships and alliances driving growth.
And I agree with Thomas Edison…
But I don’t believe it has to be work.
But I don’t believe it has to be work.
The key is
the team!
But I don’t believe it has to be work.
The key is
the team!
When a great team comes together, amazing things can happen!
The team members come from all over.
Accounting
LegalRecruiting
Sales
The team members come from all over.
Strategy
Accounting FinanceOperations
LegalEngineeringRecruiting
Service
Sales
The team members come from all over.
Strategy Compliance
Accounting FinanceOperations
Technology
Procurement
Legal
Facilities
Engineering
Development
Recruiting
Human Resources
Communications
Service
Sales
Business Development
The team members come from all over.
Marketing
Strategy Compliance
• Listening is often the most important part of doing.
From working with great teams,I believe the following is true:
• Listening is often the most important part of doing.
• Everyone has something to contribute.
From working with great teams,I believe the following is true:
• Listening is often the most important part of doing.
• Everyone has something to contribute.
• A company’s history should be honored, despite its current challenges.
From working with great teams,I believe the following is true:
• Listening is often the most important part of doing.
• Everyone has something to contribute.
• A company’s history should be honored, despite its current challenges.
• People want to help, they just need a reason.
From working with great teams,I believe the following is true:
• Listening is often the most important part of doing.
• Everyone has something to contribute.
• A company’s history should be honored, despite its current challenges.
• People want to help, they just need a reason.
• Setbacks are learning opportunities, not failures and we should celebrate successes along the way.
From working with great teams,I believe the following is true:
• Listening is often the most important part of doing.
• Everyone has something to contribute.
• A company’s history should be honored, despite its current challenges.
• People want to help, they just need a reason.
• Setbacks are learning opportunities, not failures and we should celebrate successes along the way.
•No matter what the challenge, there are always options.
From working with great teams,I believe the following is true:
• Listening is often the most important part of doing.
• Everyone has something to contribute.
• A company’s history should be honored, despite its current challenges.
• People want to help, they just need a reason.
• Setbacks are learning opportunities, not failures and we should celebrate successes along the way.
•No matter what the challenge, there are always options.
• Everyone should be a little better off for having been a part of the team.
From working with great teams,I believe the following is true:
• We are learning & growing.
• We understand the goal & are contributing.
• We are appreciated & valued for our work.
• We are helping others & having fun.
And we work best when:
I design, build and develop the teams that solve the problems.
I design, build and develop the teams that solve the problems.
And deliver results.
I build the bridges that keep companies growing.
Peggy Klingel
Building Bridges & Teams for GrowthSales and Market Strategy Development and Execution
Change Management, Startup and Turnaround Expertise
www.linkedin.com/in/peggyklingel [email protected] www.twitter.com/peggyklingel
608-512-8830
[email protected]/in/peggyklingel www.twitter.com/PeggyKlingel
Priorities to drive organizational change.
Business areas to understand before joining or partnering with a company.
How to Start Fast and Deliver Results.
The benefits of a broad organizational understanding.
Other Presentations by Peggy Klingel
Leadership Principles for High Impact Results
The Five C’s of a Company Review
Growth Strategy Execution
Sales as a Team Sport