building cap’s team... for today and tomorrow safety management system now and in the future...
TRANSCRIPT
BUILDING CAP’S TEAM ... FOR TODAY AND TOMORROW
Safety Management SystemNow and In the Future
George VogtChief of Safety
Col Bob CastleAsst Chief of Safety
• Safety Management Systems
• History of CAP’s SMS
• What our SMS will look like
• Implementation Schedule
• What We’re Doing Now
CAP’s SMS
• 1920s – 1970s: “Fragile System”• Individual Safety • Intensive Training
• 1970s – 1990s: “Safe System”• More Technology• More Regulatory• Incident Investigation
• 1990s to present: “Ultra Safe System”• Business Management Approach• Safety Is Part of Business Plan
Safety Industry Evolution
Risk Management
Total Quality Management
• TQM
• Origin in Japanese Manufacturing• Late 1960s – 1970s
• “Companywide Quality Control”
• Employee empowerment
• Stakeholders, contributors, “owners”
• Continuous Assessment, Improvement
Safety Management System
+ TQM SMS=
• 2006 - ICAO directed• USA part of governing body
• FAA filed “difference” • Staged Implementation
• 2010 – Advisory Circular 120-92A• “Safety Management Systems for
Aviation Service Providers”• Voluntary, “encouraged”• Provides framework
• Jan 2015 – AC 120-92B
Safety Management System
• “Functional expectations document”
• “It stresses what the organization must do to implement a robust SMS rather than how it will be accomplished.”
• “…acceptable means but not the only means to implement … an SMS”
• “Scalability”• “…integrate into unique business
models… tailored to each…”
FAA AC 120-92B
Safety Management System
• Safety Policy
• Safety Risk Management
• Safety Assurance
• Safety Promotion
FAA’s “Four Pillars” of SMS
• Four FAA “Pillars”• Safety Policy• Safety Risk Management• Safety Assurance• Safety Promotion
Safety Management System
(Excerpt: AFI 91-202 – DRAFT – 3 Oct 14)
CAP will follow the FAA and Air Force models to adopt state of the art Safety Management System
CAP SMS
How Do We Get There?
• FAA Implementation Guide, June 2010• Guidance for first voluntary participants
Implementation
4
1
2
3
0 Orientation and Commitment
Continuous Improvement
Reactive Process
Proactive Process
Planning and Organization
• “Level 0” - Orientation and Commitment
• Gathering information, studying impact
• CSAG briefing
• Winter Command Council
• Policy Letter
• “Level 1” - Planning and Organization
• Gap Analysis
• What we have, don’t have, what we can adapt
• Outline our guidance, regulation
Implementation
• Currency and Consistency of Safety Guidance
• CAPP 217: Safety Officer Specialty Track
• Risk Management Guidance – varied, inconsistent
• RM Checklists and Worksheets?
• MSO Responsibilities woefully outdated
• Safety Education Dated and Conflicting
• Limited Tools and Training to go with Requirements
• Processes That Will Work in the Units
• Compounded By Woefully Poor Communication
“Gap” Analysis
Implementation
4
1
2
3
0 Orientation and Commitment
Continuous Improvement
Reactive Process
Proactive Process
Planning and Organization
• “Level 2” - Reactive Process, Basic RM• Develop, Implement basic RM process
• Address known deficiencies
• Close the Loop
• “Level 3” - Proactive Processes, Looking Ahead• Functioning SMS
• Risk Management applied to new and changing…• Processes, Procedures, Operations• People, Venues, Equipment
Implementation
Implementation
• “Level 4” - Continuous Improvement• Final level of SMS maturity
• Processes in place
• Safety Assurance measures in place
• Effectiveness verified
• The “loop” is complete
• Chapter 1 - Program Overview
• Chapter 2 - Safety Personnel and Responsibilities
• Chapter 3 - Risk Management
• Chapter 4 - Safety Assurance
• Chapter 5 - Information and Education
CAPR 62-1, CAP Safety Program
Chapter 1 - Program Overview
CAPR 62-1, CAP Safety Program
• Four F
AA “Pilla
rs”
• Safety Policy
• Safety Risk Management
• Safety Assurance
• Safety Promotion
CAPR 62-1, CAP Safety Program
Chapter 2 - Safety Personnel and Responsibilities
• Roles and responsibilities of all members
• Commanders at all levels• Safety Officers• Activity Leaders• Senior Members• Cadets
CAPR 62-1, CAP Safety Program
Chapter 3 – Risk Management
• How it will be done
• When it will be done• Planning, Everyday, Recurring, After-action• Triggers
• Processes and Tools
CAPR 62-1, CAP Safety Program
Chapter 4 - Safety Assurance
• Performance Monitoring• Internal Audits – Surveys, SUIs, CIs, SAVs• External Audits – Safety Advisory Committee?
• Success of Internal Processes?
• Continuous Improvement
CAPR 62-1, CAP Safety Program
Chapter 5 - Information and Education
• Monthly Education Requirements
• Specialty Track
• Recurring RM and SMS Training
• Communication• Beacon? Safety Alerts? E-mails?• Up and down• Hazard reports? Suggestions?
• Chapter 1 - Program Overview
• Chapter 2 - Safety Personnel and Responsibilities
• Chapter 3 – Risk Management
• Chapter 4 - Safety Assurance
• Chapter 5 - Information and Education
CAPR 62-1CAP Safety Program
• Context
• Rules With a Reason
• Processes With Tools and Training
• Field Tested, Member Approved
• Safety at the Table
So What’s Different?
The SMS Will Provide…
Where Does Safety Fit?
• Not “Compliance Police”
• Not the Policy Makers
• On-going Role in Planning and Execution
• Risk Management Experts At The Table
• Staying in Our Lane
What’s Happening Now?
• Summer of Risk Management
• Tiger Teams – Member Experts
• CAPP 217 Rewrite
• 62-2 Rewrite With Streamlining
• “SMS” Updates Coincide w/ 62-2 Update
• 62-1 Rewrite Based on SMS
• Tri-Prong Approach to Safety Education
• SQTRs to Incorporate RM Considerations
• Last Updated in 2005 – “due”
• Will Follow FAA’s Lead
• Revising PTS to ACS
• Risk Management Elements
• Example…
SQTR Update
Private Pilot – PTS
Task D: Cross-Country Flight Planning (ASEL and ASES) References: 14 CFR part 91; FAA-H-8083-25; AC 61-84; Navigation Charts; AFD; AIM; NOTAMS. Objective: To determine that the applicant:
1. Exhibits satisfactory knowledge of the elements related to cross-country flight planning by presenting and explaining a pre-planned VFR cross-country flight, as previously assigned by the examiner. On the day of the practical test, the final flight plan shall be to the first fuel stop, based on maximum allowable passengers, baggage, and/or cargo loads using real-time weather.
2. Uses appropriate and current aeronautical charts. 33 FAA-S-8081-14B 3. Properly identifies airspace, obstructions, and terrain features. 4. Selects easily identifiable en route checkpoints. 5. Selects most favorable altitudes considering weather conditions and
equipment capabilities. 6. Computes headings, flight time, and fuel requirements. 7. Selects appropriate navigation system/facilities and communication
frequencies. 8. Applies pertinent information from AFD, NOTAMs, and NOTAMS relative to
airport, runway and taxiway closures, and other flight publications. 9. Completes a navigation log and simulates filing a VFR flight plan.
Private Pilot – ACS
Future of CAP Safety
• Processes with Tools -vs- “Requirements”
• Meaningful Training -vs- “Square fillers”
• Safety Will NOT be punitive
• All Members Need to be Part of the Process
• Safety Officers Will Manage Safety Programs!
• Cultural Change Takes Time• 3-5 years to establish Safety Management System
• Leadership’s Buy-in is Critical
• Member Knowledge and Participation is Critical
CAP/CC’s Safety Policy27 February 2015
“…safety … is the central guiding Value of everything we do”
“…our safety goal is ‘nobody gets hurt.’ “
“Members are our most valued asset”
“…safety is our most important mission.”
“…hazards are identified and risks are mitigated.”
“…tools to make us safer and processes to mitigate risk.”
“…a vibrant Safety Management System”
“…a state of constant improvement.”
“…dynamic network of safety communication.”
“…everyone will have a voice”
“… Civil Air Patrol Safety Program a gold standard among volunteer organizations”
Welcome to…
… The Start of Something Big
The NEW CAP Safety
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Civil Air Patrol